# Slack Software Reviews, Demo & Pricing - 2026

> Review of Slack Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/video-conferencing/slack-profile

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Slack

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Overview

[Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-support/slack-profile/alternatives/)

# Slack 2026: Benefits, Features & Pricing

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Slack

4.7

[(24131)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Pricing

Starting at $8.75 per month

### About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

Wondering if Slack is right for your organization?

Our Content Collaboration Software selection experts can help you in 15 minutes or less.

## Slack User Interface

## Popular Slack Alternatives

Main Product

Slack

4.7

[(24131)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

Get Price

Alternative Product

[Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

4.5

[(11062)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.44Value for money
-   4.24Customer support
-   4.39Functionality

Pricing

Starting at $4.00 per month

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5287)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17594)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/)

4.5

[(12127)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.63Value for money
-   4.29Customer support
-   4.32Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Basecamp](https://www.softwareadvice.com/project-management/basecamp-profile/)

4.3

[(14424)](https://www.softwareadvice.com/project-management/basecamp-profile/reviews/)

Ratings Breakdown

-   4.30Ease of use
-   4.23Value for money
-   4.30Customer support
-   4.20Functionality

Pricing

Starting at $15.00 per month

Get Price

## Slack Pros and Cons

We analyzed 24,131 verified reviews for Slack to find out what actual users really think.

Select to learn more

Streamlined Project Collaboration

Slack supports collaboration with channels for projects, real-time updates, file sharing, and integrations with tools like Jira and Confluence. Teams can coordinate tasks, share resources, and communicate across departments or organizations, enhancing productivity and transparency.

Centralized Team Messaging Tools

Slack organizes team conversations into channels, threads, and direct messages, making it easy to share ideas, files, and updates. Integrations with other apps and features like pinning, tagging, and search help teams communicate efficiently and keep discussions focused.

Intuitive Interface And Setup

Slack's user-friendly design makes onboarding and daily use straightforward for individuals and teams. Navigation is simple, setup is quick, and features like guest access, huddles, and integrations are easy to manage, even for those new to collaboration platforms.

Notification Overload And Delays

Slack notifications can quickly become overwhelming, especially in large teams or active channels. Users often struggle with delayed alerts, missed messages, and limited customization options, making it hard to stay focused and keep track of important updates.

Limited Free Plan And High Cost

Slack's free version restricts message history, storage, and some features, which can be frustrating for small teams. Upgrading to paid plans is often necessary but can be expensive, especially for organizations needing advanced functionality or larger user counts.

Message History And Organization Issues

Finding older messages can be difficult, especially on the free plan with limited history. Important conversations may get buried in busy channels, and managing direct messages or clearing chats is cumbersome. Some users report delays and occasional app glitches.

## Slack Pricing and Plans

Starting price: $8.75 per month

Free Trial

Free Version

Free

$0.00

flat rate, per month

Plan includes:

-   1 workspace
-   10 Integrations With Other Apps Like Google Drive/Office 365
-   standard support
-   1:1 Voice and Video Calls
-   Access to 10000 Recent Messages

Pro

$8.75

per user, per month

Plan includes:

-   Unlimited message history
-   Unlimited apps and integrations
-   Unlimited canvases with 30 days of version history
-   Voice-first huddles with up to 50 participants
-   Secure work with other companies using Slack Connect channels

Business+

$15.00

per user, per month

Plan includes:

-   User provisioning and deprovisioning
-   SAML-based single sign-on
-   Unlimited canvases with 90 days of version history
-   Data exports for all messages

Enterprise Grid

Pricing available upon request

Plan includes:

-   Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterpris
-   Built-in employee directory
-   Large scale collaboration and alignment with support for up to 500,000 users
-   Streamlined administration with centralized controls and customizable policies

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Slack Features

-   Popular features found in Content Collaboration
    
    Collaboration Tools
    
    Content Library
    
    File Sharing
    
    Mobile Access
    
    Version Control
    
-   More features of Slack
    
    Access Controls/Permissions
    
    Activity/News Feed
    
    Activity Tracking
    
    AI/Machine Learning
    
    Alerts/Notifications
    
    API
    
    Archiving & Retention
    
    Audio Calls
    
    Audio Capture
    
    Authentication
    
    Brainstorming
    
    Calendar Management
    
    Call Conferencing
    
    Call Recording
    
    Call Routing
    
    Chatbot
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Conferencing
    
    Contact Management
    
    Content Management
    
    Content Sharing
    
    CRM
    
    Customizable Templates
    
    Discussions/Forums
    
    Document Management
    
    Drag & Drop
    
    Employee Directory
    
    Employee Engagement
    
    Encryption
    
    Feedback Management
    
    File Transfer
    
    Filtering
    
    For Developers
    
    For Sales Teams/Organizations
    
    Full Text Search
    
    Group Management
    
    Group Messaging
    
    Interaction Tracking
    
    Knowledge Base Management
    
    Live Chat
    
    Meeting Management
    
    Meeting Notes
    
    Member Directory
    
    @mentions
    
    Messaging
    
    Moderation
    
    Monitoring
    
    Multi-Channel Communication
    
    Multiple Data Sources
    
    Multi-User Collaboration
    
    Natural Language Processing
    
    Notes Management
    
    Presentation Streaming
    
    Prioritization
    
    Private Chat
    
    Productivity Tools
    
    Projections
    
    Read Receipts
    
    Real-Time Chat
    
    Real-time Consumer-facing Chat
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real Time Synchronization
    
    Real-Time Updates
    
    Recording
    
    Reminders
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Scheduling
    
    Screen Capture
    
    Screen Recording
    
    Screen Sharing
    
    Search/Filter
    
    Server Monitoring
    
    Single Sign On
    
    SSL Security
    
    Support Ticket Management
    
    Surveys & Feedback
    
    Tagging
    
    Task Management
    
    Team Collaboration
    
    Third-Party Integrations
    
    To-Do List
    
    Transcripts/Chat History
    
    Troubleshooting
    
    Two-Factor Authentication
    
    Two Way Audio & Video
    
    Two-Way Audio & Video
    
    User Management
    
    Video Chat
    
    Video Conferencing
    
    Video Support
    
    Visitor Management
    
    Whiteboard
    
    Widgets
    
    Workflow Management
    

## Slack Integrations

Google Drive

Integration rated 4.8 from 286 reviews

Google Calendar

Integration rated 4.9 from 208 reviews

Jira

Integration rated 4.7 from 199 reviews

Zoom Workplace

Integration rated 4.8 from 128 reviews

Asana

Integration rated 4.7 from 89 reviews

GitHub

Integration rated 4.6 from 87 reviews

See all 172 integrations

## Slack User Reviews

Overall Rating

4.7

Ratings Breakdown

5

72%

4

24%

3

4%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.4

Functionality

4.6

James W.

Verified reviewer

Higher Education

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

The Best Communication Platform

5

Slack is a superb communication platform. It's easy, organized, fun, and effective. Of the many communication tools out there, like Discord and Telegram, Slack stands out with more capability and yet more simplicity.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I most like about Slack are the video call feature (Huddle) and screen-recording feature (which also allows you to record audio and camera with it).

Cons:

I can't think of anything significant that I don't like about Slack as a product. If anything, being owned by a smaller company rather than Salesforce would be preferred. And maybe having a different product name than "Slack" since it helps your teams get more done!

Reasons for switching to Slack

We needed more real-time communication and more collaborative communication in order to be more efficient.

Read More

AR

Arthi R.

Verified reviewer

Accounting

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Great for Collaboration, But Can Be Overwhelming

4

Using Slack has been a mostly positive experience for team communication. It’s great for real-time collaboration, organizing conversations, and integrating with other tools. However, managing constant notifications can be overwhelming at times, and finding older messages in a busy channel can be tricky. While it improves team connectivity, the volume of communication can become distracting, making it essential to manage notifications effectively for a smoother experience.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Slack has seamless team communication with organized channels, direct messaging, and file sharing. Its integration with numerous apps like Google Drive, Jira, and Zoom streamlines workflows. The search functionality is robust, making it easy to find past conversations. Slack's customization options, including notification controls and custom emojis, enhance user experience. It's a collaborative hub, improving team productivity and communication, especially in remote or hybrid environments.

Cons:

Slack is sometimes overwhelming with constant notifications, especially in large teams or active channels. The sheer volume of messages may lead to important information getting lost. Its free plan has limited message history and integrations. While it’s great for real-time chat, Slack isn’t ideal for long-form discussions or detailed project management. Additionally, heavy reliance on it for all communications can contribute to "tool fatigue" for some users.

Reasons for switching to Slack

Teams get stuck frequently and was not reliable. Had lots of issues using teams especially calls.

Read More

AM

Alexandra M.

Verified reviewer

Chemicals

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Easy Tool for Remote Work

5

Many years in, and my team still uses Slack to communicate because it's efficient! I use it daily and will continue to do so.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Functionality

Pros:

Slack makes it easy to communicate with colleagues in a remote work setting with the ability to create group chats, different channels, and share files.

Cons:

Depending on the version you pay for, Slack does run out of storage and will delete old messages. However, it notifies you first. I also find I sometimes have trouble with the phone app.

Read More

Eric S.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2026

Slack it to me! My favorite team tool.

5

Slack is my main form of communication at the office. It really helps me stay organized while handle multiple tasks.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Slack allows seamless group coordination and communication. Great to be able to break off conversations with the team and even separate projects with the accurate team members.

Cons:

Sometimes the attachments I try to send will not attach due to size. Not the biggest deal, but always nice to be seamless.

Reasons for choosing Slack

It was recommended to I me from another associate who had used it prior.

Reasons for switching to Slack

Slack is a much more professional tool with more features to collaborate properly above just instant messaging.

Read More

VR

Verified

Reviewer

Computer Hardware

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Slack ain’t slacking in the features

5

Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way.

Cons:

I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams)

Reasons for switching to Slack

For the features mainly as it has lots more third party integrations.

Read More

VR

Verified

Reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2026

Solid products for teams

5

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

5

Functionality

Pros:

An amazing product that truly allows teams to connect, collaborate, and communicate with ease. It's extremely easy to share files via drag-and-drop, and there are almost no bugs or issues.

Cons:

Obviously, it's a premium product and it comes to a premium price. It would be better if it were more affordable for certain organizations like charities, but getting access to their discounted program is challenging, and the process is not straightforward.

Reasons for choosing Slack

Slack is much more professional and easy to use

Reasons for switching to Slack

Microsoft Teams is outrageously expensive and Slack is much more easier to use and has a better functionality.

Read More

AF

Amanda F.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2026

Powerful communication and work management tool

4

After making it through the initial learning period, I have been happy using Slack. It helps me manage communication topics, stay on top of my work, and go back through chat histories to find information and files I need.

Ratings Breakdown

3

Ease of use

5

Functionality

Pros:

Slack is a powerful tool for both work management and communication. The supported integrations elevates visibility of tasks from different connected applications. The splitting of Direct Messages and Channels is helpful for ensuring communication reaches its target audience.

Cons:

Slack has a steep learning curve compared to other platforms (less intuitive in my opinion). Based on if conversations were continued within individual threads or within the main body of a message, I could inadvertently miss replies. Also it seems that my notifications for in-thread replies are inconsistent between my computer and phone's application. I'm used to this now and just make sure to constantly monitor the Activity page.

Reasons for switching to Slack

I went to a new company that uses Slack instead of Teams.

Read More

MB

Mohammed B.

Verified reviewer

Research

Self-Employed

Used daily for less than 2 years

Review source

Reviewed June 2026

Efficient Team Communication and Collaboration Tool

5

Slack has been a reliable communication platform for collaborating with teams, sharing files, and staying updated on projects. Its channel-based structure keeps conversations organized and easy to follow.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Slack makes team communication fast and organized with channels, direct messaging, and integrations.

Cons:

Notifications can become overwhelming, and some useful features are limited in the free version. Update this features

Reasons for switching to Slack

Give best experience and work friendly compared to others.

Read More

VR

Verified

Reviewer

Sports

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2026

Every business owner / manager needs to use this

5

My experience with Slack has been excellent. It allows me to stay organized and keep my teams on the same page with communications and news.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use, has all the features you could need, and it truly makes communication with colleagues and employees easy.

Cons:

I have yet to find anything that I don't like about slack! All of it's features are helpful and the app is user-friendly.

Reasons for switching to Slack

Slack has more features and is more user-friendly.

Read More

RR

Rhonda R.

Verified reviewer

E-Learning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2026

It's Working For Me

5

Under-rated for it's expansive and customizable uses. I run a small business with Slack, Drive, and a few other tools.

Ratings Breakdown

5

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

It does what it says it will do, and in a clean format. It looks simple, but it works to manage projects.

Cons:

I don't have any particular complaints about it. I like what it does, and I haven't felt like I needed more from it.

Reasons for choosing Slack

Ease of use, price, customizable ways to use channels.

Read More

Showing 1 - 10 of 24131 Reviews

[See All Reviews](https://www.softwareadvice.com/remote-support/slack-profile/reviews/)

## Slack Popular Comparisons

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