About StarLeaf

StarLeaf are the pioneers of simpler and more natural business collaboration. Our secure messaging, meeting and calling platform helps people to connect quickly and easily, and to enjoy what they do more too. StarLeaf brings together today’s essential communication tools in one intuitive experience that’s consistent across mobile, desktop and meeting rooms, to keep people connected wherever they are. The reliable and predictable StarLeaf video collaboration platform offers a world-leading 99.999% uptime guarantee, robust security, and ISO/IEC 27001 certification.


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

37 Reviews of StarLeaf

Average User Ratings

Overall

4.62 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(12)

12

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

April 2018

User Profile Picture

Tom from HB Communications

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2018

Very impressed with the solutions Starleaf offers for a range of workspaces.

Videoconferencing and audioconferencing along with content sharing is mission critical to our business. Our workforce is distributed including in-house and remote workers. We also have a serious requirement to collaborate while on the road. The Starleaf platform is easy to use and robust, enabling our workers to collaborate anywhere, from any device.

Pros

The personal app runs on PC's, Macs, IOS, and Android devices. The user experience is common throughout all personal devices as well as Starleaf's room systems. Starleaf offers both cloud based endpoints that are aggressively priced and include Touch Panels, as well as Solutions specifically to be deployed within Skype-for-Business environments. Their SfB endpoints are truly native SfB clients so the complexity making your "standards compliant" videoconferencing system interoperate/coexist with your SfB platform is eliminated. There is no need for expensive and complex infrastructure that's sole purpose is to enable participation of non-SfB endpoints into SfB calls. The Starleaf Cloud platform and endpoints are literally the easiest to deploy in my experience. Make basic connections and power up the endpoint, insert a Quick Connect Code when prompted, and the endpoint communicates with the "mother ship" and is ready to make calls in minutes. Starleaf's endpoint registrations capability eliminates the need (in the majority of cases) of making any modifications to IT infrastructure to enable videoconferencing traffic in/out of firewalls. A big plus of the cloud architecture is the fact that once a call is established between two endpoints in your enterprise the traffic of the call becomes point-to-point between the two endpoints, versus both endpoints chewing up Internet bandwidth to/from the cloud.

Cons

An area in which Starleaf has already delivered some improvements is with their User Interface. The initial version for the Starleaf Breeze app and the Touch Panel was not completely intuitive. Recent releases have introduced an updated UI that improves usability. Like other companies, Starleaf strives to improve in this area constantly, based on user feedback.

Response from StarLeaf

Replied June 2018

Hi Tom, Thank you very much for your kind review, it means a lot to us. As you mention, we're always striving to improve our user interface to make things simpler for all involved. If you do have any other questions you'd like to ask, then please don't hesitate to get in touch. Kind regards, The StarLeaf team

September 2020

Sara from Members Trust Company

Company Size: 11-50 employees

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

We love StarLeaf!

Overall, it's been a great experience working with StarLeaf. We love the Outlook integration and ease of scheduling, in addition to the other features offered by the system.

Pros

Our team loves the high quality audiovisual experience and security offered by StarLeaf. We have peace of mind that our meetings with executives, clients, and other businesses are encrypted and confidential.

Cons

The only issue that we've experienced is that some businesses and clients have issues downloading the app or accessing the web browser due to firewall restrictions.

Reasons for Choosing StarLeaf

We still use Teams occasionally as a back up (when clients cannot access StarLeaf), but we mostly use StarLeaf for meetings.

Reasons for Switching to StarLeaf

We wanted better security.

August 2021

Ana from VO

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2021

Solid conference tool

It is a solid tool, mostly used in our company but lot of technical difficulties reported and often emails from tech support that is down..

Pros

It is easy to use. Easy to chat and access all options.

Cons

Not very good for large conferences calls and when you star a call without a video you need to cancel it and start again and not easy to cancel video then and personal camera.

June 2018

User Profile Picture

Carys from City AV Solutions, part of The Excell Group

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2018

StarLeaf are by far the best manufacturer I work with. Products and staff are all second to none!

Messaging, voice and video all on one platform making communication with my colleagues seamless.

Pros

The StarLeaf app is a true Unified Communications platform, providing messaging, voice and video all on one platform. The interface is intuitive and easy to use and the roadmap for future development is well structured and robust.

Cons

If there are any features that I feel are missing from the software I know that they are already on the road map for future development.

Response from StarLeaf

Replied June 2018

Hi Carys, Thank you so much for the kind review. We're glad that we're helping you to improve your daily communications with your colleagues. If you have any other questions or suggestions for ideas on the roadmap then please don't hesitate to get in touch. Kind regards, The StarLeaf team

May 2018

User Profile Picture

Myrella from Solutionz Conferencing, Inc

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Incredibly easy to use and schedule my meetings

I was able to conduct and participate in productive meetings colleagues and with my customers hassle free.

Pros

I can begin my meetings with one button and I do not have to input any credentials to join a call.

Cons

I wish I could add another participant during a meeting in session. Currently I have to send a user the meeting credentials and I can't dial out to them directly.

Response from StarLeaf

Replied June 2018

Hi Myrella, Thank you for the kind feedback! If you're still having difficult adding participants to meetings then please get in touch with us. We want to make things as simple as possible for you. In the mean time, if you have any other queries then please don't hesitate to get in touch. Kind regards, The StarLeaf team