About TeamViewer

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile, and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on-premise. TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. Its instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices. The solution uses cloud-...

TeamViewer Pricing

REMOTE ACCESS License / Single User: $24.90/month for one user and one session (billed annually) BUSINESS License / Single User: $50.90/month for one seat and one session (billed annually) PREMIUM License / Multi User: $102.90/month for multiple seats and one session (billed annually) CORPORATE License / For Teams: $206.90/month for multiple seats and three sessions (billed annually)

Starting price: 

$298.80 per year

Free trial: 

Available

Free version: 

Available

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TeamViewer User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 10,242 reviews

Harlan

Company size: 2 - 10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

September 2021

Give Support , Get support

User Profile

Sarah

Verified reviewer

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2022

It offers a user-friendly remote login capability

Service and support duties may be carried out remotely without having to physically visit the customer. All you need is the data for the host you wish to access in order to use the interface.

Pros

TeamViewer is one of my favorite tools since it makes it possible to remotely operate computers even when you are miles away from your workplace or home computer. Use it to remotely access other computers to help diagnose and fix problems.

Cons

TeamViewer's connection issues are one of its most glaring flaws. I had a lot of trouble connecting with a client when my screen was frozen, and the client would say things like, "Please fix this problem; I'm watching what you're doing and will warn you if you do anything wrong."

Reasons for switching to TeamViewer

Overall, the app was straightforward to use, easy to download, and extremely useful for the duties it was needed to complete. TeamViewer is a great tool for establishing remote connections and providing support to other members of your team.

Nikodem

Company size: 5,001-10,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

June 2022

TeamViewer, my goto program for remote support

I'm using TeamViewer since many years. Usually to help family with PC problems. TeamViewer always worked without any issues and provided smooth way to work on the actual problem. I would highly recommend it for such purposes. I also like the fact that it's multiplatform, so I can use my Linux PC to connect with Windows.

Pros

I'm using TeamViewer to help my friends and family with their PCs. One of the biggest advantages of TeamViewer are very easy installation (or you can even run it without installing) and configuration. Other softwares that I've used (Radmin, TightVNC) require port forwarding, which is usually beyond regular user technical knowledge. TeamViewer works without this extra hassle. Additionaly there is bunch of extra features like built-in chat for communicating with other person or drag-drop capability for file exchange. Clipboard is also shared by default, so working with this remote desktop software is delightful and allows to focus on actual problem. Another interesting feature is possibility to create an account and adding all PCs that we want to manage into the account. After that we can control any PC at any time. Very convenient if we for example have powerful PC doing some work and would like to supervise this process, while being away.

Cons

I cannot think of any real downside of the TeamViewer other than its pricing for commercial use. I was planning to use it for remote control of the PCs in the small company (family business, 4 PCs to control), but I really cannot justify paying so much for this. Therefore I am using other software with less functionality, but much cheaper.

Reasons for switching to TeamViewer

TeamViewer is much easier to use and provide reliable connection. Other software require port forwarding and dynamic DNS setup, which is overwhelming for regular user. It is also able to work without knowing IP address of the PC.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

June 2022

DO NOT USE THIS SOFTWARE DUE TO PREDETORY CONTRACTS! omg

I loved the software after 4 years .. however WILL NEVER DO BUSINES WITH THIS COMPANY EVER AGAIN!!!

Pros

It was great software until we needed to renegotiate our license

Cons

TeamViewer uses illegal predatory contracts requiring 28 day notification through their own controlled system, that makes it difficult to manage. The Licensing team is not their to help but rather to ensure you cannot exit their contracts. These are not reasonable business people. DO NOT TRUST THIS COMPANY.

User Profile

Nitin

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

March 2022

Really helpful remote troubleshooting and collaborating tool for work from home startups

If someone want to make their collaboration seamless without having to take only video calls and explain everything in one go then this tool is is best choice. You can collaborate and take control of your team's desktop or system while recording every step followed while troubleshooting.

Pros

I have been connected to teamviewer since 8 months, whenever I need help in troubleshooting a project for my team I just have them share their screen take control of everything and its done in no time. Its really reduce time of making things done while working remotely. I also liked the way of collaboration happened via teamviewer, I can be able to share any type of files while live chatting or doing any call. Its easy to setup and use in any type of team.

Cons

After updating to newer version of teamviewer, cursor from other desktop have been hidden and that's make trouble if client want to show something using their cursor. Also its pricing is not justifiable for me as its basic plan is comparably higher than other solutions.

Reasons for switching to TeamViewer

Anydesk is small tool that do not have much features and also lags screen cursor and do not automatically optimize it. Also support from them is not up to mark and we cannot share large files while screen sharing.

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