TeamViewer software


1,676 reviews(4.5/5)
1,676 reviews(4.5/5)

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

1676 Reviews of TeamViewer

Showing 1 - 20 of 1,676

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  • Nicholas from NRM Web Works

    Number of employees: 1 employee

    September 2018

    Great for Remote Desktop Access & Meetings

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    In my personal usage of this, it is great! I can log onto my desktop at home if I need anything or if I need to log on to anything so my family can use it. At the business end of things, I have used it in my business to talk to clients about different features and help resolve issues that they are having. It's a lot easier to log in remote to their desktop and SEE what is happening and troubleshoot it from there instead of them describing it on the phone or in an e-mail. I have also been a part of a company that uses this software every hour of every day to help with their customer support. With their complex software they are using customers love that they can log in and walk them step by step through the process. They can also record the session and send to the customer so if they have this issue again they can walk through the process. TeamViewer is my choice above any other software.

    Pros

    - Free for Personal Use
    - Frequent Updates & New Functionality
    - Quick download
    - Secure and Safe
    - I FEEL secure and safe using it.
    - Remote Support ( For businesses)
    - Price for Businesses is great
    - Amazing screen sharing ( Desktop & Mobile)
    - Record Sessions

    Cons

    - A few times I have been disconnected and not able to log in right away but I can't blame TeamViewer 100%.
    Honestly for a software like this I don't have any other Con's!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    If you need to give access to someone for your computer it's the tool for you

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The ease and quality of the connection when giving someone to control your computer

    Cons

    Can't really think of one. Maybe it should have a web-based tool?

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Abayomi from NetSpot Media

    Number of employees: 2-10 employees

    September 2018

    Easy to Use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is so easy to use. I have not used other related software in the market so I dont quite know about others. I don't see any reason leaving TeamViewer though. I am used to it and it 100% do the job i need it for. I work remotely and whenever I asked my clients to get it installed on their computer, no single of them ever find it challenging installing TeamViewer.

    Pros

    The software is easy to install and easy to use. Does make it easy for me to work remotely without much technical knowledge.

    Cons

    Frankly, Nothing is wrong with this software. Its okay and I have not find any glitch since I started using it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • LeAnne from www.WaterStreetAdvisors.com

    Number of employees: 2-10 employees

    September 2018

    Team Viewer Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Teamview has been helpful to use for help with new software installations and when looking at computer issues or trying to view another's computer and help them with problems.

    Pros

    The ability for someone to log in and view my computer to troubleshoot or to view important information is very helpful. Easy and quick to use.

    Cons

    So far I have not found anything to dislike.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    September 2018

    A Solid 1:1 Option

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    If you need ease of use, TeamViewer is the right choice.

    Cons

    If you need scalability, you might want to keep looking. Even the business use application isn't very scalable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    September 2018

    TeamViewer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My company has used teamviewer to allow tech support to easily access out computers to troubleshoot and fix issues.

    Pros

    Best feature is ease of use - tech support can get right onto any of our computers at the drop of a dime to work on any issues.

    Cons

    I do not have any complaints about TeamViewer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    September 2018

    Tech Support Made Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that I don't need to go to the Tech Support team when I need an Admin login to install something or I am having an issue, I just provide my PC ID number and they log in the take over my cursor and fix it/install it.

    Cons

    I wish it had an audio component where you can talk to/hear the support rep while they are working so you know when they need you or you need them.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Stephen from Erlanger Hardware

    Number of employees: 11-50 employees

    September 2018

    Remote connections very easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    very simple to install and connect remotely like you are in front of the machine

    Cons

    license is costly but worth it in the long run for access

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rama from Lupin Limited

    Number of employees: 1,001-5,000 employees

    September 2018

    Best Remote Access software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Very user friendly
    Easy to access any system through remote access

    Cons

    Sometimes facing lag issues while accessing the mobile phone

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jan-Hendrik from Bond Equipment

    Number of employees: 51-200 employees

    September 2018

    Teamviewer review

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Ocerall this is n great program to own when you meed computer assistance.

    Pros

    This software is great for receiving help with you computer without have to callout a technician.

    Cons

    This software works better from pc to pc and not with mobile devices

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Thea from ANECI

    Number of employees: 201-500 employees

    September 2018

    Best Remote control software!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    TeamViewer is the most trusted remote control software! I love that it offers free for personal use, and there's no expiry to it. I'm also happy that the remote connection is excellent, it's almost as good as remote desktop connection within the same network. I also like that it has a feature to gather computers in the same account, so you can save the connections and use them with a click. It makes regular support convenient. You don't need VPN to do the remote connection, you can do it anywhere.

    Cons

    Like most remote control tools that are not necessarily authorized the the organization, it needs TeamViewer to be open in the host computer. It's good, but often, if the host computer forgets and closes the application, it is no longer running, and it won't connect. Maybe an option to have a "silent mode" should be applied.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    It's the perfect LAN controller

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am satisfied with the quality of the product.

    Pros

    The feature of web conference is the best supported by team viewer. One can easily held meeting and conference from any corner of the earth. I have taken premium business license of this software for my business.

    Cons

    I have found Slight lags and LAN delays while using TeamViewer

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from TNT Self Storage Management

    Number of employees: 51-200 employees

    September 2018

    would more than likely recommend

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    i use team viewer frequently and would most likely recommend the software.

    Pros

    i think the best feature is that the software makes it known that the team member has logged in to your computer and then logged out when the leave. This has been helpful for me to explain the issue i’m having when i cant find the words to explain my problem because i just say log in and i will show you. Or if you cant discuss the matter with a customer in front of you, the team viewer allows for another to lead the way by taking control on their end and not have to leave their site.

    Cons

    the only two things i find to be frustrating is that it has been difficult to log in recently or as soon as you log in - it logs you out. they also think it should be a little more can't with clear direction.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alana from Utah Youth Rugby

    Number of employees: 51-200 employees

    September 2018

    Like you're right in front of it!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I am able to gain remote access to co-workers PC's when I am away or out of town and vice versa. It is especially helpful when I am have a technical problem and our IT department needs to figure out what's going on.

    Cons

    I wish more of the settings and features were available on Android devices for mobile access.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    September 2018

    Access multiple systems

    Ease-of-use
    Functionality
    Quality
    Support

    My overall experience is good.

    Pros

    The main pros of this software that is suitable for windows as well as linux. It is an execellent remote desktop application.

    Cons

    The UI of this software is not that much great. Once it's figured out, it will pretty ease to control.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ama from Two Hoots Digital

    Number of employees: 2-10 employees

    September 2018

    A Golden Oldie

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Very satisfactory. Like I said, it works as it should every single time I use it.

    Pros

    I have been using Teamviewer for a very long time to help either our clients or family members resolve their IT issues. IT is free and works every single time. I have never had to contact customer support ever!

    Cons

    I have no gripes about this software. It just quietly does what you want it to do year in year out. All of this on the free plan.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Amy from Stanford

    Number of employees: 201-500 employees

    September 2018

    Easy desktop sharer

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that I can use it to get access to my computer when I am away from it

    Cons

    I dislike how the code sharing works, I think it could be more intuitive

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Good Product

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Ease of use with any age group with no connectivity issues.

    Cons

    Sound quality could be improved a bit than present.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • RAHUL from PolicyBazaar.com

    Number of employees: 1,001-5,000 employees

    September 2018

    Easy software for taking remote sessions

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Highly secured as it asks for meeting ID number.
    A session can be as long as you want. It will not kick you out.
    You can take remote session of any machine from worldwide.
    You can use it from your mobile as well. It requires password from host.
    You can transfer your files from one machine to other.

    Cons

    It is not free. You will get free trial for 13 days and then you have to pay.
    It requires a very good internet speed to make your session keep going hassle free.
    Both sides should have the same version. Otherwise, it will create compatibility issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Devendra from University of Texas

    Number of employees: 1,001-5,000 employees

    September 2018

    Good Ghost

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It is a great medium for desktop sharing, any remote services or meetings. It helps me access my home PC and its data almost anywhere virtually. It helps me get any technical support almost anywhere and hold meetings and discuss on my monitor without having to prepare for anything and even transfer my data with such ease. its simply a magical touch to the technology we have.

    Cons

    i guess it solves the purpose and doesn't seem to have any cons for me

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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