TeamViewer Software


 

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

 

TeamViewer - Contacts list
 
  • TeamViewer - Contacts list
    Contacts list
  • TeamViewer - Host
    Host
  • TeamViewer - Join meeting
    Join meeting
  • TeamViewer - Quick join
    Quick join
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

981 Reviews of TeamViewer

 

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Software Advice Reviews (79)
More Reviews (902)

Showing 1-20 of 79

Katiuska from Ahold
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

TeamViewer with nice remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It is an excellent software that allows me to have a good quality in terms of videos, it is quite fast and its security is quite good. I have managed to get benefits since I use it and we have noticed the changes with the ease that it provides.

Cons

I do not like the design of TeamViewer, I would like to update it and add different things that make it better, such as colors more appropriate to the formal environment and that lead to a better work performance.

Review Source
 
 

Austin from Rehmann
Specialty: Accounting / CPA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

Easy to use and extremely functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

TeamViewer makes remote assistance extremely easy. It is quick and intuitive and one of the features that's really exciting is that it allows for remote restarts so you don't have to worry about whether or not the person you're helping is sitting in front of their computer the whole time.

Cons

There really isn't much to complain about with this product other than the fact that it's not free for business use.

Review Source
 
 

Alejandro from Telefonica Venezolana C.A.
Specialty: Telecommunications
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Remote connections with TeamViewer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's very stable, it works just fine even with slow connectivity and has a lot of functionalities that are very useful when you are working and when you stop working for the day. It's a nice platform used by many companies to have their employees work remotely or give support to other areas within the company.

Cons

The mobile app needs an upgrade since it doesn't work as well, and is very slow. The cost is something you may need to consider it's a expensive software with lots of functionalities but you may need to check if it's what you need.

Review Source
 
 

Dashen from Data Science Central
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Nice connection and stability

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

What I like most about TeamViewer is the file transfer, it's great that this platform works as a multi-function, so that you can access a remote connection while sending files consecutively.

Cons

Regarding TeamViewer I would like at a certain point that this platform had a better design, I mean it would actually be better if you integrate more beautiful colors and a better organization with respect to each of the sections.

Review Source
 
 

Jake from CIE Tours International
Specialty: Hospitality / Travel
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

July 2018

July 2018

Great Free & Paid Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used TeamViewer all the time for work and personal. Although we're switching to GoverLAN TeamViewer has great features for remote controlling someones desktop while being secure at the same time.

Cons

Pretty expensive for remote desktop software. The free version is very limited and expires. Dameware even RDC (Built-into Windows) are great alternatives and are either free or lower cost.

Review Source
 
 

Miroslaw from o2
Specialty: Media
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2018

June 2018

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It works very well for computers in our network and outside our network. TeamViewer is very easy to use.

Cons

I think that the manufacturer can improve technical support. Currently, it works too slowly and we get too little information about our case.

Review Source
 
 

Sharon from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

Experience with remote connections

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I really like teamViewer since it helps me in conferences through remote access to receive positive and negative opinions from colleagues that is not present, it is a very complete and very well developed software, so that when performing some Remote access is a simple and very sophisticated way.

Cons

What I do not like about TeamViewer is that its design is very simple I would like it to be a little more creative, I have not found any detail in the software since it has helped me a lot.

Review Source
 
 

Miriam from Henkel
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2018

June 2018

TeamViewer transactions fast and in seconds.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer offers a fast file transaction, even if the broadband connection is low, TeamViewer uses it absolutely everything to accelerate the transaction process and finish it in a matter of minutes, something really favorable for all users.

Cons

I would like the remote connection to be improved, since the quality it offers on mobile devices is very bad, and it is very difficult to offer remote support through this very bad mobility. I would like to see interest in improving the mobile App.

Review Source
 
 

Ryan from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

For troubleshooting and IT support, Teamviewer is a great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Hands down the best feature of teamviewer is the unattended access feature where, if a user has stopped working for the day and the laptop is still online, IT can connect in and troubleshoot/update as needed.

Cons

Cost is a barrier that can limit small businesses from purchasing this software and the licensing costs are not inexpensive.

Review Source
 
 

Maria from Heijmans
Specialty: Construction / Contracting
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

TeamViewer is fast and functional if it is what you are looking for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The most educational and perfect that TeamViewer has is that it offers a very good quality of video and audio, if you are looking for a stable and fast platform, teamviewer is the best choice for this entire remote area.

Cons

It would be necessary to improve sections such as uploading the profile picture to the TeamViewer account, since sometimes it takes a while and then an error appears that the photo could not be uploaded, something really annoying.

Review Source
 
 

Allison from Lazard
Specialty: Other
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

TeamViewer fulfills what it promises.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer is an easy to use software, and one of the best in remote connections, this has helped me to connect remotely with my employees and offer support and even talk about business material.

Pros

What I like most about TeamViewer is that it is software that from the beginning of time has offered solidarity and speed in each remote connection, and indeed all this time has fulfilled that promise, which proves to be a reliable long-term software .

Cons

They should accommodate a couple of things, which obviously is not so much influence, but they should accommodate as soon as possible, as it is, a more attractive design and offer the customer a wider platform.

Review Source
 
 

Monica from Montea
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

TeamViewer represents very good configurations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

TeamViewer has an excellent configuration or settings for the user, the truth is very organized each section to edit the experience that can be had in a remote connection, here you can edit the language, the speed you want in the shared image, and many other things that the truth complements in the long term.

Cons

The conferences should be improved, the remote access I do not have any complaint the truth but I think that it should be implemented several features that make having a better experience when conferences are held, such as a more pleasant or acceptable video quality.

Review Source
 
 

Ashley from Tecan
Specialty: Other
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Beneficial connections with conferences.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's beneficial since I use it because it has maintained an excellent order within the company, it's fast and very ultil. I always recommend it for its quality and good perception I love it

Pros

It's excellent very fast and very useful. I love the quality with which you work because it is the right one to work with.

Cons

What I do not like is that it has little security and that is something essential for the software, they should also add more options or features that benefit the client.

Review Source
 
 

Josh from Empowered Life Stores
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent Program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would like to see a program from Teamviewer to automatically update your software without requiring a new license purchase at each level.

Pros

Easy secure connection to my clients systems. Ability to transfer files and provide the necessary support to keep my customers operating seamlessly.

Cons

Occasional disconnect - very rare. It is expensive for the license version. Teamviewer has frequent updates and you have to sign up with an entire new license each time the updates occur if you intend to use the newest version.

Review Source
 
 

Jeremy from Alison Technical Concepts
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Useful Remote Presentation/Education Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows easy connection to remote clients for training on software use. It's nice to be able to pass control between meeting attendees

Cons

Need to download software for meeting attendance. A web viewer- even with reduced functionality- would be useful

Review Source
 
 

Gladis from Health Net
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Very good support in remote access.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer has benefited me because I have noticed that my colleagues use it as main software to connect with me and resolve their doubts. By accessing remotely I have been able to support all my employees.

Pros

The section I like most about TeamViewer is the file transfer, it is very convenient to send files by this means because it is a bit quick, you do not have to wait so long for the other person to receive them.

Cons

The conferences made with TeamViewer are not so pleasant, since I think that they should implement a better design, or a better video transmission in the conferences that the client makes.

Review Source
 
 

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

IT's FREE for personal use - Need I say more

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love Teamviewer. I use it personally every day. I love that I can connect to other computers easily with this software and share data. I also help repair family pc's in my spare time and this is awesome. It is easy to use and set up. 2 thumbs up and 5 stars!!

Cons

This is another product that I have not had issues with at this point in time. I chose it specifically for what I use it for and for that it is perfect.

Review Source
 
 

Josue from Ti-Sales
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Amazing Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it, I use it every day. Even to remote from home!

Pros

Feature rich. You can use the free version forever without paying a dime. Easy to use and easy to set up a connection with anyone. easy to install. We use it for support and you got no complaints yet.

Cons

I got nothing negative to say about TeamViewer. The only thing that they should add on the paid version remote access to mobile devices and not as an add-on.

Review Source
 
 

Lawrence Eric from Pice
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for teaching and troubleshooting remotely

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This enables you to troubleshoot PC problems, like scanning for viruses, installation of software and conveying information to anyone around the globe. You can actually control the computer remotely, movie the mouse cursor and run applications.

Cons

its not free for commercial purposes and its very expensive if you want to purchase a paid version.

Review Source
 
 

Marielvis from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Sharing information has never been so easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use I have with TeamViewer because I have managed to connect with all my employees, wherever I am, I can connect with them and share recurring information in the company.

Pros

I like TeamViewer because it differs from other platforms, it has a more compact and much more comfortable design, where you can find each of the functions with a simple glance.

Cons

It is not at all good that the transfer of files is canceled when the server has a minimum disconnection, since the whole process is lost, I would like it to be paused when that happens.

Review Source
 
 
 
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Max from Self-employed

July 2018

July 2018

A good ad-hoc remote support software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It works pretty good, you install the client and give a couple piece of information to the other person and it goes.

Cons

Sometimes it's difficult to get the other person to figure out on how to install the client and that is the biggest trouble. It's really for an end user problem at that point...

Review Source: Capterra
 


July 2018

July 2018

TeamViewer is my go-to remote access solution for non-domain-joined computers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like it's reliability and ease of use the most. I really enjoy the fact that the free version is so functional and you don't even have to fully install it to use it.

Cons

I think the paid solution is a bit overpriced. I also think the Grant Easy Access feature is a little confusing to new users.

Review Source: Capterra
 

Pavan from Panamax
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

Reliable and Very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Reliable remote desktop access with all the rights. You can solve any body's computer problem take Team Viewer.

Cons

Very slow in slow connections, it can be improved when there are slow connections. Sometimes the copy function stuck and also a very bad chat tool.

Review Source: Capterra
 

Hamza from BookingWhizz
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The best app for connecting other computers

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

TeamViewer is the best app to connect all over the world computer.
I am using non-commercial TeamViewer and easily connect to my home computer to an office because some work is in home computer and some are in office computer so TeamViewer is a great option to connect both computers.

Cons

TeamViewer nowadays working on 11th version so its connect to the same version. This is very disappointing because sometimes version is not updated to the home computer so we don't connect to the home computer.

Review Source: GetApp
 

Miriam from RCG Global IT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

very easy to use and very easy to install

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can easily remote into my workstation at home and i the office using my iPAD and android phone. Ease of use and value for money makes it stand out!

Pros

its ease of use and it lets you test it for free if you need it for persona use. I highly recommend for office use - for server and desktop remote access. I love using it most especially since I can remote into my workstation using my iPAD or android phone.

Cons

None so far except for its customer service that takes long to reply. I will continue to use and check in the future if I'll encounter issues with it. But so far so good - I'm happy using the software.

Review Source: Capterra
 

Everianny from PwC Venezuela

July 2018

July 2018

For a company remote assistance is vital and Teamviewer offers this excellent option

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Teamviewer is undoubtedly one of the most functional software we currently have in our company. With a quality remote assistance service, which incorporates not only the technical aspects of our computers, but also refreshes the new software in order to achieve greater performance in our work; they show how necessary Teamviewer is for any workplace.

Pros

Thanks to the options offered by Teamviewer in our work environment, we can obtain the following benefits:

- Immediate remote assistance to solve problems of PC operation, or the introduction of new software, updated by our computer research department.

-Share data and information between the different remote access sessions.

-Excellent security when entering remote access with a password and ID.

-It's fairly easy to use

Cons

The remote assistance to solve technical problems of the PC only works for softwares and applications, for mechanical and physical problems of the PC technical personnel is required to move to our work stations, generating delays in the delivery of assignments and tasks.

Review Source: Capterra
 

Harrison from Wells Fargo
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Great software for remote access and online meetings

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software allows me to effectively collaborate and communicate with coworkers even if they are traveling or out of the office.

Pros

This is a great all-inclusive software that we use for remote access and online meetings. It is perfect for talking to remote coworkers, screen sharing, and collaborating on projects. The user interface is very clean and easy to use!

Cons

One con about this software is the licensing fee when we have used other free options successfully. However, they do not provide the same number of features and the price is well worth it.

Review Source: Capterra
 

Marvin from Springfield Greene Country Library

July 2018

July 2018

We use teamviewer at work, and I have used it a few times at home for personal use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

remote access to work on customers computers

Pros

Teamviewer just works, it is very simple to understand and use so this makes it easy for customers to allow you to remote into their PC. This can also be used as a conference type software so that a team might work on a project together in which someone needs to see another persons screen remotely.

Cons

No cons really. When you take into consideration what this software is capable of, it really isn't hard on PC resources and just simply works.

Review Source: Capterra
 


July 2018

July 2018

TeamViewer makes it easy to access any PC and support friends.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TeamViewer helped me a lot when I did not have physical access to my home computer but need to have access to files. It is easy to use.

Cons

I like the fact that TeamViewer does not operate in a hidden mode but on the other side it can be annoying when I am at work, remote into my home PC and the person using my home PC can see my actions and has to stop working on his or her work.

Review Source: Capterra
 

Karl from Tayloredwright Advertising
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

A well designed Remote App that meets the consumer and corporate needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to Tranfer files, manage updates and help a friend out with PC issues has brought more convenience to my life. Alot easier then driving out and sorting out the tasks at hand physically.

Pros

The unattended access brings convenience and communication accross all devices no matter where you are. I use the programme from my Cell phone to manage my Personal Computer whilst im away this includes the Transfer of files back and forth.

Cons

The security functions can be an issue. Connections dont always connect first time which can be frustrating if you're in a hurry.

Review Source: Capterra
 

Sandeep from Nanolocal Technologies Private Limited

July 2018

July 2018

Good for remote support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to connect. Seamless experience of controlling another system. Chat option is handy to have a realtime conversation.

Cons

Should add a voice call feature. Having a chat sometime results in need for other person to takeover. Having voice call can have a handsfree experience.

Review Source: Capterra
 

Henk from 6ya
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The functionality is great once your customer learns the system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The screen sharing options are vast and very useful. I love the options of being able to show my customer where I am clicking or alter settings such as large display, large pointer etc.

Cons

It is a little counter-intuitive to screen share with someone remotely that is calling you for tech support, when you have to first walk them through how to download and use a new software first.

Review Source: Capterra
 

Manuel from Education First English Live

July 2018

July 2018

Useful for remote connection, specifically when used for tutoring to speed up daily tasks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, no needs to be installed, safe, works good with all screen resolutions. Useful to remote connect with a "PC user illiterate" and speed up your tasks

Cons

I don't really find something to like the least. As a free user of the program, when needed, I know about some limits, but conscious about the job the developer has done to make it one of the best application for remote connections

Review Source: Capterra
 

Angel from Mercantil Seguros

July 2018

July 2018

An effective tool for remote access, but with certain limitations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The easy interconnection when providing remote support to other users.

Pros

Its main feature is to allow easy remote connection through a user ID and password which varies from one user to another, thus ensuring a connection without major problems.
Additionally it allows the easy management and transfer of files between computers.
With a simple and quite friendly desing, it allows easy interaction between the application and the user.
Undoubtedly one of the indispensable tools when it comes to remotely support other users who require it.

Cons

One of the main negative points that this application can have, is how limited is the remote connection time in his free version, since it force the disconnection of the session afeter approximately 10 minutes.
Anothe point that could be considered negative is the fact that it is an application that must be installed, perhaps having an application without installing it would give favorable points.

Review Source: Capterra
 

Sergio Rafael from PDVSA Petroleos de Venezuela S.A.

July 2018

July 2018

This software is very popular throughout our department since it has taken us out of trouble

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Despite the contra I mentioned of Teamveawer does not take away the spectacular software. An incredible speed of deployment, combined with a fairly efficient remote access and very, very easy to use. Allowing solve technical problems in an instant.

Teamviewer is a recommended corporate solution.

Pros

In many of the occasions we are overloaded with work resulting from multiple contracts, customer service, advisory team meetings and control group. When we had problems with our PCs at work we had to drastically decrease productivity because we had to wait for IT technicians to come and check our equipment.

With Teamviewer we take away this headache. Now the technicians from the remote support support us in a very incredible and even surrealist way, and I say this, because before knowing this software, I never thought that remote access could be done so easily, so fluidly and that it would provide solutions of this kind. shape.

Cons

In spite of the kindness that I comment to continuation, I must assume that this program can not solve problems of hardware in the system or mechanical damages of the pc. When these damages occur, teamveawer is rendered ineffective since a computer technician has to come to our Jobs

Review Source: Capterra
 

Gavin from Flash Mobile Vending
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

July 2018

July 2018

This is extremely good software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The fact that it is very easy to download and explain to the remote user how to install the software. Once installed it automatically connects and with just a few details from the remote user i am able to connect to his or her personal computer and assist with any problems the person might have.
as for team viewer meetings we are able to work in groups and comfortably solve problems together.

Cons

The fact that the trail period expires so soon. it would be nice to use the software for free on none commercial personal computers.

Review Source: Capterra
 

Julius Caezar from PDFfiller.com
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

The best remote control software by far. It made my job as a technical support really easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I love how fast the remote control, file transfer and connectivity is. Multiple user's can connect to one session or to one computer all at the same time. I also liked that you can do a call on the application as well for easier communication on the other party.

Cons

There is no perfect software, I can't say anything bad with this tool in my 5 plus years of use except an occasional lag or connection issue (could be an internet connection fault though)

Review Source: Capterra
 


July 2018

July 2018

I use this software to connect to family and coworkers to fix computer issues

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love this product! Works so much better than any other remote help product I have used in the past.

Pros

I love how easy Team Viewer is to use and it offers so much functionality right down to being able to reboot the remote computer and waiting for it to come back so that you can seamlessly reconnect. Also, the connection to the remote computer is instantaneous!

Cons

I can't really think of any drawbacks right at the moment. The software just works really well every time I have used it!

Review Source: Capterra
 

Steve from Green Decoder Consulting, LLC

July 2018

July 2018

Makes team training easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I use this software to work with remote team members to review training materials and to troubleshoot software challenges while working. Save time to prevent driving back and forth to the office for a 10 minute fix.

Cons

The advertisements to upgrade to a higher level of service at the close of each meeting is a little annoying. Every once and while it gets glichy when using the remote control feature.

Review Source: Capterra
 

Dimitri from Freelance

July 2018

July 2018

It is a very useful tool allows you to give and receive support from your work site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Immediate support is available from the company's systems area to solve problems without losing a lot of time

Pros

the most important thing is that it allows you to solve problems online and at the moment
Multi-platform from PC to PC, mobile to PC, PC to mobile
allows to establish working groups and set a leader
the user interface is very clear and neat
good security because the keys are random
available in multiple languages
it has instant messaging includes group conversations

Cons

I think the only bad thing is that it gives access to all the information you have on your PC and that is a risk
A summary of the activities should be presented at the end of the session


Review Source: Capterra
 
 
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