---
title: "TeamViewer ONE Software Reviews, Demo & Pricing - 2026"
description: "Review of TeamViewer ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/video-conferencing/teamviewer-profile/"
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---

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TeamViewer ONE

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Overview

[Reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/teamviewer-profile/alternatives/)

# TeamViewer ONE Review

From $24.90-$229.90/month Free version Free trial 5 plans

Wondering if TeamViewer ONE is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TeamViewer ONE

4.6

[(11643)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Pricing

Starting at $24.90 flat rate per month

### About TeamViewer ONE

TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work.  
By bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations.  
Instead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security.  
TeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels.  
For organizations looking for a solution that’s easy to adapt, efficient to operate,...

and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management.

Do you work for TeamViewer ONE? [Manage this product listing](https://www.g2.com/products/teamviewer-one/claim_requests/new?auto=true)

Wondering if TeamViewer ONE is right for your organization?

Our Remote Desktop Software selection experts can help you in 15 minutes or less.

## TeamViewer ONE User Interface

## Popular TeamViewer ONE Alternatives

Main Product

TeamViewer ONE

4.6

[(11643)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.37Value for money
-   4.30Customer support
-   4.56Functionality

Pricing

Starting at $24.90 per month

Get Price

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4.7

[(1501)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.68Value for money
-   4.61Customer support
-   4.63Functionality

Pricing

Starting at ₹480.00 per month

Get Price

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4.7

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Ratings Breakdown

-   4.61Ease of use
-   4.55Value for money
-   4.43Customer support
-   4.56Functionality

Pricing

Starting at $8.75 per month

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4.7

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Ratings Breakdown

-   4.76Ease of use
-   4.72Value for money
-   4.64Customer support
-   4.50Functionality

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Starting at €98.00 per year

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-   4.71Ease of use
-   4.47Value for money
-   4.72Customer support
-   4.59Functionality

Pricing

Starting at $16.90 per month

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Ratings Breakdown

-   4.41Ease of use
-   4.31Value for money
-   4.30Customer support
-   4.35Functionality

Pricing

Starting at $14.00 per month

Get Price

## TeamViewer ONE Pros and Cons

We analyzed 11,643 verified reviews for TeamViewer ONE to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

The platform is simple to navigate, with a user-friendly design that suits both tech-savvy and novice users. Quick setup, clear menus, and straightforward controls make remote sessions and assistance easy to manage for everyone.

Flexible Remote Support Tools

TeamViewer lets you connect to devices anywhere, making remote troubleshooting, file transfers, and support easy. It works across platforms, supports unattended access, and offers reliable performance for IT teams and individuals needing remote control.

Instant Access To Any Computer

TeamViewer enables fast, secure access to computers from anywhere, helping users work remotely, retrieve files, and assist others. It supports multiple devices and operating systems, streamlining remote work and technical support.

High Cost And Rigid Contracts

Many users find TeamViewer expensive, especially for small businesses or freelancers. Subscription management is difficult, auto-renewal policies are strict, and the free version has limited features and frequent usage restrictions.

Security Risks And Password Hassles

Users report concerns about past security breaches, frequent password changes, and difficulty managing access. The need for sharing codes and passwords can be confusing, and controlling permissions or restricting access is limited.

Occasional Connection Instability

Remote sessions can be interrupted by connection drops, glitches, or network issues. Reconnecting often requires new codes, and mismatched software versions or poor internet can cause delays and frustration during critical tasks.

## TeamViewer ONE Pricing and Plans

Starting price: $24.90 per month

Free Trial

Free Version

TeamViewer Remote Access

$24.90

flat rate, per month

Plan includes:

-   1 Licensed user
-   1 Concurrent connection (channel)
-   Up to 3 concurrent sessions per channel (in tabs)
-   3 Managed devices
-   Remote printing
-   File transfer / queuing

TeamViewer Business

$50.90

flat rate, per month

Plan includes:

-   200 Managed devices
-   TeamViewer Intelligence
-   Google Meet integration
-   Phone support (in 33 languages)
-   Unlimited attended devices to connect to
-   Record and playback sessions
-   Switch sides
-   Custom branding
-   TeamViewer AI

TeamViewer Premium

$112.90

flat rate, per month

Plan includes:

-   15 Licensed users
-   1 Concurrent connection (channel)
-   Up to 10 concurrent sessions per channel (in tabs)
-   300 Managed devices
-   Unlimited devices to connect from
-   Outgoing connection reporting
-   TeamViewer AI

TeamViewer Corporate

$229.90

flat rate, per month

Plan includes:

-   30 Licensed users
-   3 Concurrent connections (channels)
-   Up to 15 concurrent sessions per channel (in tabs)
-   500 Managed devices
-   Incoming connection reporting
-   Mass deployment
-   TeamViewer AI

TeamViewer Tensor

Pricing available upon request

Plan includes:

-   Single sign-on (SSO)
-   TeamViewer AI
-   Mobile Device Support
-   Enhanced mass deployment (MSI)
-   Auditability (audit log and API)
-   Premium 24-hour support available (SLA required)
-   Multitenancy (add-on)
-   Conditional Access (add-on)
-   DEX Essentials (add-on)
-   Mobile SDK (add-on)

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## TeamViewer ONE Features

-   Popular features found in Remote Desktop
    
    Access Controls/Permissions
    
    Real-Time Chat
    
    Remote Printing
    
    Screen Recording
    
    Screen Sharing
    
-   More features of TeamViewer ONE
    
    Active Directory Integration
    
    Activity Tracking
    
    AI Copilot
    
    AI/Machine Learning
    
    AI Summarization
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    Anomaly/Malware Detection
    
    Anti Virus
    
    API
    
    Application Management
    
    Application Security
    
    App Management
    
    Asset Discovery
    
    Asset Tracking
    
    Assignment Management
    
    Audio Calls
    
    Audit Trail
    
    Authentication
    
    Automated Routing
    
    Automatic Backup
    
    Automatic Patch Deployment
    
    Automatic Scans
    
    Backup and Recovery
    
    Barcode/Ticket Scanning
    
    Behavioral Analytics
    
    Billing & Invoicing
    
    Build Automation
    
    BYOD Management
    
    Change Management
    
    Chatbot
    
    Chat/Messaging
    
    Client Portal
    
    Collaboration Tools
    
    Commenting/Notes
    
    Communication Management
    
    Compliance Management
    
    Configuration Management
    
    Contact Management
    
    CRM
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customization
    
    Dashboard
    
    Data Visualization
    
    Deployment Management
    
    Desktop Virtualization
    
    Device Auto Discovery
    
    Device Management
    
    Diagnostics Tools
    
    Disaster Recovery
    
    Documentation Management
    
    Document Management
    
    Drag & Drop
    
    Electronic Signature
    
    Email Management
    
    Encryption
    
    Endpoint Management
    
    Endpoint Protection
    
    Enrollments/Onboarding
    
    Event Analysis
    
    Event Logs
    
    File Management
    
    File Sharing
    
    File Transfer
    
    For MSPs
    
    For the IT sector
    
    Help Desk Management
    
    HIPAA Compliant
    
    Incident Management
    
    Inventory Management
    
    Issue Management
    
    IT Asset Management
    
    IT Asset Tracking
    
    IT Reporting
    
    Kiosk Mode
    
    Knowledge Base Management
    
    Knowledge Library
    
    Knowledge Management
    
    Live Chat
    
    Location Tracking
    
    Maintenance Scheduling
    
    Meeting Management
    
    Mobile Access
    
    Mobile App
    
    Mobile Device Management
    
    Monitoring
    
    Multi-Device Support
    
    Multiple Monitor Access
    
    Multiple User Accounts
    
    Network Provisioning
    
    Network Security
    
    Network Wide Management
    
    Password Management
    
    Patch Management
    
    Performance Metrics
    
    Performance Monitoring
    
    Personalization
    
    Policy Management
    
    Print Management
    
    Prioritization
    
    Problem Management
    
    Projections
    
    Project Management
    
    Project Time Tracking
    
    Real-time Alerts
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Remediation Management
    
    Remote Access/Control
    
    Remote Access & Monitoring
    
    Remote Monitoring & Management
    
    Remote Support
    
    Remote Update/Installation
    
    Remote Wipe
    
    Reporting & Statistics
    
    Role-Based Permissions
    
    Scheduling
    
    Search/Filter
    
    Secure Data Storage
    
    Secure Login
    
    Security Management
    
    Security Tools
    
    Self Service Portal
    
    Server Monitoring
    
    Service History
    
    Service Level Agreement (SLA) Management
    
    Service Request Management
    
    Session Recording
    
    Session Transfer
    
    Single Sign On
    
    Software Management
    
    SSL Security
    
    Summary Reports
    
    Support Ticket Management
    
    Support Ticket Tracking
    
    Surveys & Feedback
    
    Tagging
    
    Task Scheduling
    
    Third-Party Integrations
    
    Threat Response
    
    Ticket Management
    
    Troubleshooting
    
    Two-Factor Authentication
    
    Two-Way Audio & Video
    
    Unattended Access
    
    Usage Tracking/Analytics
    
    User Management
    
    Version Control
    
    Video Chat
    
    Video Conferencing
    
    Video Support
    
    Vulnerability Scanning
    
    Website Monitoring
    
    Whiteboard
    
    Whitelisting/Blacklisting
    
    Wireless Internet Access Control
    
    Workflow Automation
    

## TeamViewer ONE Integrations

Microsoft Outlook

Integration rated 4.8 from 15 reviews

AnyDesk

Integration rated 4.3 from 14 reviews

SysAid

Integration rated undefined from -1 review

Zendesk Suite

Integration rated undefined from -1 review

Zoho CRM

Integration rated undefined from -1 review

NinjaOne

Integration rated undefined from -1 review

See all 20 integrations

## TeamViewer ONE User Reviews

## TeamViewer ONE customer ratings

- Overall rating: 4.6/5
- Total reviews: 11,643

### Rating distribution

- 5 stars: 7,908 reviews (68%)
- 4 stars: 3,214 reviews (28%)
- 3 stars: 432 reviews (4%)
- 2 stars: 45 reviews (0%)
- 1 star: 44 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.4/5
- Customer support: 4.3/5
- Functionality: 4.6/5

---

### Great app for remote acces

- Overall rating: 5/5
- Reviewer: Petrica C.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I like all the new feature that were added in the mean time, the stability connection and the user interface.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I like the stability of the connection, i don't have Any problems with disconections or interruptions.

#### Cons

sometimes it takes too long to show me the connetion code that i need to send someone to Connect to my computer.

#### Vendor response

Hello Petrica: Thanks for your review! We’re glad to hear that the connection stability works well for you and that you’re enjoying the new features and updated interface! Regarding the delay in displaying the connection code, we appreciate your highlighting this. Feedback like yours helps us improve the experience. Wishing you a nice day! Valeria/TeamViewer.

Replied April 2026

---

### Teamviewer: An essential for your toolkit.

- Overall rating: 5/5
- Reviewer: Cecilia Y.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it.

#### Cons

There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours.

#### Reasons for choosing TeamViewer ONE

Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users

#### Vendor response

Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer

Replied January 2026

---

### A good program for remote acces on almost any platform

- Overall rating: 5/5
- Reviewer: Miguel B.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control.

#### Cons

The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least.

---

### TeamViewer ONE Has Friendly Features that Make Our Work Easier

- Overall rating: 5/5
- Reviewer: Anna M.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with TeamViewer ONE is wonderful. I like the powerful features of TeamViewer ONE.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Setting up TeamViewer ONE is an easy and straightfoward task. I also like the dependable customer support team of TeamViewer ONE.

#### Cons

I do not have any dislikes concerning TeamViewer ONE. TeamViewer ONE has been an impressive and reliable tool.

#### Vendor response

Hello Anna, Thank you for your review. We're delighted to hear that setting up TeamViewer ONE was straightforward and that our customer support team has provided a dependable experience. It's especially rewarding to know that the platform's features are meeting your expectations and that TeamViewer ONE has proven to be a reliable solution for your needs. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for sharing your wonderful experience with us. Best regards, Valeria/TeamViewer

Replied August 2026

---

### Great support product

- Overall rating: 5/5
- Reviewer: Andre S.
- Verified reviewer: Yes
- Industry: Telecommunications
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from [sensitive content hidden] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed.

#### Cons

What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively.

#### Reasons for choosing TeamViewer ONE

compatibility with more customers that also uses TV

#### Vendor response

Hello Andre, Thank you so much for sharing your experience! It’s great to hear how much you’ve enjoyed TeamViewer’s ease of use and intuitive interface. That’s exactly our mission: making remote connections smooth, efficient, and accessible for everyone. It´s also nice to hear that our customer support team provided you with the level of responsiveness and professionalism you expected. This ensures users feel supported. Thanks for pointing this out. The pricing might feel challenging for smaller businesses, and your feedback really helps highlight where more flexible options could make a difference. Thanks again for taking the time to share your thoughts. All the best, Valeria/TeamViewer

Replied January 2026

---

### Ease of Access

- Overall rating: 5/5
- Reviewer: Yvonne G.
- Verified reviewer: Yes
- Industry: Computer & Network Security
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Teamviewer has be favorable. I like the mobile capabilities. It has saved me many times while on the road

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Teamviewer is Ease of Access. I have been using Teamviewer for about 13 years and found it to be very reliable.

#### Cons

What I don't like about is sometimes it may not connect. There have been several occassions where I could not access remote hst and had to use a different remote access software.

#### Reasons for choosing TeamViewer ONE

We chose Teamviewer for Ease of use. Easy to install.

#### Vendor response

Hello Yvonne, Thank you for your rating and for sharing your experience! We’re delighted to hear that you’ve found TeamViewer easy to access and reliable for over 13 years. That’s amazing! Your trust means a lot to us. However, since you mentioned that sometimes you experienced connection issues, we recommend ensuring that on both sides of the connection, the latest version of TeamViewer is running. You could also restart both devices and, if possible, reboot the WiFi router, which may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer

Replied January 2026

---

### Safe, Reliable and constantly evolving.

- Overall rating: 5/5
- Reviewer: Peter L.
- Verified reviewer: Yes
- Industry: Glass, Ceramics & Concrete
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I rely on TeamViewer everyday and it has never let me down. It’s more than just remote connection software and they evolving into many different areas. Working in manufacturing the new software and hardware solutions are amazing. We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

After trying many different remote connection software solutions over the last decade I can honestly say thatTeamViewer is my favourite. It’s easy to use, reliable and more importantly secure.

#### Cons

I didn’t like there new dashboard upgrade at first, but now I’m used to it I really like it.like everything it’s different and most people don’t like change.

#### Reasons for switching to TeamViewer ONE

Reliability, functionality and security. It fits all of these!

#### Vendor response

Hello Peter, Thanks for sharing your experience! It’s great to hear how much you rely on TeamViewer in your day‑to‑day tasks. Our remote-control solution has evolved far beyond traditional remote connectivity, and it´s exciting to see how our features and products are supporting your engineers across different plants and countries. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Replied January 2026

---

### Great product and value

- Overall rating: 5/5
- Reviewer: Sylvia T T.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Mostly all good. My problem is available time on my end in order to get things working correctly. I am satisfied.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I pretty much like everything, starting with the cost. The product I was using before was getting very expensive. I find it easy to use and get good support if I need it....not often.

#### Cons

There were some changes made recently, and I am still trying to get the hang of it. I have one client that had to reset her computer, and I am still trying to get the program working correctly.

#### Reasons for switching to TeamViewer ONE

They were getting too expensive and I do not have many clients that need remote access.

#### Vendor response

Hello Sylvia, Thanks for sharing your experience! So glad to hear that TeamViewer has been easier on your budget and simple to use. And it´s great that you rarely even need support. We totally get that updates can take a little time to get used to, especially when helping clients set things back up. Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We appreciate your patience! All the best, Valeria/TeamViewer

Replied January 2026

---

### Let the old interface back, please

- Overall rating: 3/5
- Reviewer: Xinyi L.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Does it's job, excellent customer support, confusing and awkward user interface, expensive but worth

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

stable connection most of time, Working even with Internet not good, cycber security compliance support is great

#### Cons

New software interface is aweful! Anti-human software ui and configuration setting page is very confusing

#### Reasons for choosing TeamViewer ONE

i have used Teamviewer for long time,not willing to change easily

#### Vendor response

Hello Xinyi, Thanks a lot for sharing your detailed feedback! It's great to hear that TeamViewer continues to deliver a stable connection for you, even in environments with poor internet, and that our cybersecurity compliance and support teams are meeting your expectations. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer

Replied January 2026

---

### Teamviewer

- Overall rating: 5/5
- Reviewer: Jose J.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very good. The new interface does not add up any value for us. It is a real nuisance. The web interface is not clear enough and there are too many options available on the screen that are useless.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most of Teamviewer is its ease of use. It is very easy to a new client to download and provide them for immediate support.

#### Cons

Many pseudo improvements are only cumbersone We use it for remote training and little support. The "new" interface is no better than the original. File transfer is every day slower.

#### Reasons for choosing TeamViewer ONE

Teamviewer at the time seemed to have better functionality

#### Vendor response

Hello Jose, Thank you for sharing your thoughts! We're really glad to hear that TeamViewer’s ease of use stands out for you—especially how simple it is for new clients to download and connect for immediate support. We appreciate your honest feedback about the interface. Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer

Replied January 2026

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