TeamViewer Software


 

TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

 

TeamViewer - Contacts list
 
  • TeamViewer - Contacts list
    Contacts list
  • TeamViewer - Host
    Host
  • TeamViewer - Join meeting
    Join meeting
  • TeamViewer - Quick join
    Quick join
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

713 Reviews of TeamViewer

 

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Software Advice Reviews (66)
More Reviews (647)

Showing 1-20 of 66

Josh from Empowered Life Stores
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Excellent Program

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I would like to see a program from Teamviewer to automatically update your software without requiring a new license purchase at each level.

Pros

Easy secure connection to my clients systems. Ability to transfer files and provide the necessary support to keep my customers operating seamlessly.

Cons

Occasional disconnect - very rare. It is expensive for the license version. Teamviewer has frequent updates and you have to sign up with an entire new license each time the updates occur if you intend to use the newest version.

Review Source
 
 

Jeremy from Alison Technical Concepts
Specialty: Consulting
Number of employees: 1 employee Employees number: 1 employee

May 2018

May 2018

Useful Remote Presentation/Education Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Allows easy connection to remote clients for training on software use. It's nice to be able to pass control between meeting attendees

Cons

Need to download software for meeting attendance. A web viewer- even with reduced functionality- would be useful

Review Source
 
 

Gladis from Health Net
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

Very good support in remote access.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer has benefited me because I have noticed that my colleagues use it as main software to connect with me and resolve their doubts. By accessing remotely I have been able to support all my employees.

Pros

The section I like most about TeamViewer is the file transfer, it is very convenient to send files by this means because it is a bit quick, you do not have to wait so long for the other person to receive them.

Cons

The conferences made with TeamViewer are not so pleasant, since I think that they should implement a better design, or a better video transmission in the conferences that the client makes.

Review Source
 
 

Samanth from Moakler Wealth Management
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

IT's FREE for personal use - Need I say more

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I love Teamviewer. I use it personally every day. I love that I can connect to other computers easily with this software and share data. I also help repair family pc's in my spare time and this is awesome. It is easy to use and set up. 2 thumbs up and 5 stars!!

Cons

This is another product that I have not had issues with at this point in time. I chose it specifically for what I use it for and for that it is perfect.

Review Source
 
 

Josue from Ti-Sales
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Amazing Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it, I use it every day. Even to remote from home!

Pros

Feature rich. You can use the free version forever without paying a dime. Easy to use and easy to set up a connection with anyone. easy to install. We use it for support and you got no complaints yet.

Cons

I got nothing negative to say about TeamViewer. The only thing that they should add on the paid version remote access to mobile devices and not as an add-on.

Review Source
 
 

Lawrence Eric from Pice
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Great for teaching and troubleshooting remotely

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This enables you to troubleshoot PC problems, like scanning for viruses, installation of software and conveying information to anyone around the globe. You can actually control the computer remotely, movie the mouse cursor and run applications.

Cons

its not free for commercial purposes and its very expensive if you want to purchase a paid version.

Review Source
 
 

Marielvis from Kellogg Company
Specialty: Other
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

Sharing information has never been so easy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have benefited from the use I have with TeamViewer because I have managed to connect with all my employees, wherever I am, I can connect with them and share recurring information in the company.

Pros

I like TeamViewer because it differs from other platforms, it has a more compact and much more comfortable design, where you can find each of the functions with a simple glance.

Cons

It is not at all good that the transfer of files is canceled when the server has a minimum disconnection, since the whole process is lost, I would like it to be paused when that happens.

Review Source
 
 

Harro from Abilities First, Inc
Specialty: Nonprofit
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Teamviewer used in a professional environment at a nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Pay per user channel, not per client system. Ability to use across different platforms seamlessly. Ability to view, in near-real time if client system is on/off line. Ability to remote in regardless if they're on intra- or inter-net. Built-in communications, including video conferencing.

Cons

Secure installation must be done on a per-machine basis. .msi installation file is sold as an add-on service, which would be extremely beneficial in domain environments. The recent interface update is clunky and is more difficult than the previous version.

Review Source
 
 

Andrea from Cerved Group Spa
Specialty: Software / Technology
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2018

April 2018

Best in its class

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

I've been using it for a long time and it has never betrayed me. The connection method is very secure, so you always knows who is authorized to connect to your desktop.
While connected through a good network, performance is top-class.

Cons

The initial connection dialog is a little confusing.
When doing remote troubleshooting to an already-confused colleague, it something happens that HE doing the actions trying to connect to my PC and non vice-versa.
The setup dialog could be labeled more clearly "I want to share my desktop with X", having in mind these remote-assistance situations.

Review Source
 
 

Chris from DCA
Specialty: Distribution
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Great remote features in a small package

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Ease of use and features provided. When I remote into one of our client computers, I am able to do everything from chatting with them to transferring files. And everything works quickly and reliably day after day.

Cons

The compatibility can be annoying sometimes. We paid for a license for version 11. Unfortunately, Teamviewer constantly brings up ads for upgrading to the newest version. If one of our users upgrades to the new version (the free version), we are unable to connect to their computer remotely because we aren't on the same version. That can be annoying at times.

Review Source
 
 

Paula from Starbucks
Specialty: Retail
Number of employees: 10,000+ employees Employees number: 10,000+ employees

April 2018

April 2018

It has a very good base to please the user with a compact interface.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer is a very good software and I would recommend using it reading the necessary instructions, to apply a better use. The instructions for use is very important to read them because otherwise, you will have a bad job done.

Pros

The great thing that TeamViewer has and that I liked from the moment I started using it, is the interface, it is very compact but if you inquire, it has all the necessary functions to apply a fast and secure connection, just with a simple ID and password.

Cons

The problem of TeamViewer is the transfer of files, and I have always thought about that detail and they have never changed it, the transferecnasi of files are very slow and in many occasions it is not done correctly at 100%, causing several files to be lost in the course.

Review Source
 
 

Denis from DBI
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

TeamViewer is one of the best tool for helping others or accessing your systems.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This application can be used to access your systems from anywhere in the world. Easy to install and use, and sometimes does not require installation. But you should be extremely careful with the use of this product, due to past identified security problems.

Pros

First of all, I would like to note its cross-platform Windows, Linux, MacOs, and the ability to use on mobile devices and their operating systems Android, Ios. Does not require installation, for example on Windows you can download the Portable version and use it even without installation. Pretty simple and intuitive user interface. There is support for video, voice and even text chat. Excellent quality of video image transmission tolerant to network data transfer rate drop. TeamViewer has such cool features as a transfer of control and drawing on the screen in real time. Nice I can use on systems with multiple monitors.

Cons

The free version has limited session time, and the free version is for private use only. Of course, it is much easier to install than the same VPN, but due to recent security problems, many companies have banned their users from using this product.

Review Source
 
 

Maykol from Charleys Philly Steaks
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

April 2018

April 2018

TeamViewer has functions with diversity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TeamViewer has benefited me because in the long term I have been able to make inferences and different remote connections at the same time, I have been able to connect remotely with my employees and help them with any questions they may have.

Pros

I like TeamViewer because I see that it is a software with multiple functions and that is something that pleases at all times, an impressive speed in each remote connection and an instant file transfer.

Cons

I do not like that TeamViewer has an interface that is not very modern, the interfaces that are modern tend to satisfy the client much more, and I would like a better interface and design for the user to be applied.

Review Source
 
 

Amanda from Emerson Home Services LLC
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

I don't know what we would do without it, really.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the security of knowing that our I.T guy can access and back up shared information remotely. He is great, and we trust this service with screen sharing and file transfer.

Cons

it is very expensive., I work for a company, and the company pays for it, but i know what it costs and it blows my mind.

Review Source
 
 

Christopher from Crosson Agency
Specialty: Transportation
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Full Feature remote access program that Works under Many platforms

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Supports Multi Monitor viewing. You can do remote access and online meetings all in one program. Free version available for home use

Cons

Product is expensive for Business use. The security features can be cumbersome to navigate at times.

Review Source
 
 

Berkeley from Emerson Home Services
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Its been reliable for me while working.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The file transfer feature is great. I like the features like session recording and the online interface and account. It's free for personal use

Cons

Overall i like it, only thing is that from time to time if i'm using it away from work it has been glitchy from time to time, and as far as the controls it doesn't seem to zoom out far enough, but other than that, it's worked great.

Review Source
 
 

Clarke from Emerson Home Services
Specialty: Construction / Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Overall, very pleased!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

With TeamViewer, our manger can simply create a session which all other computers that have the TeamViewer software can then conveniently connect to.

Cons

There are a few things in it's software that would leave some users to believe that their data is being monitored a little too closely, even if they have purchased a valid software license.

Review Source
 
 

Emerson from Emerson Home Services
Specialty: Construction / Contracting
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Works for our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Our IT guys use this program when working on simple repairs/updates to our computers. You just open the program and give them the ID code and pin number and they can hop right on our system to do some remote work. It has saved us time and money.

Cons

I don't really have anything bad to say. We have used it for about 3 years now and it's always worked great.

Review Source
 
 

Ron from Sanico Cleaning Solutions
Specialty: Distribution
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Best Remote Management Software There Is. Period.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Features. You can interact with everything on the clients computer with no issues. You can paste files right onto their desktops. You can modify performance and see backgrounds if needed. You can use the host to have full time double-click access to any computer it is installed on. The deployable quicksupport tool for others is outstanding as well.

Cons

Apple support. This is probably not an issue with TeamViewer but instead Apple. Either way viewing the screen for an Apple device is difficult (if not impossible.)

Review Source
 
 

Shelley from DLC Media
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

TeamView saves you time!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Since you can access a computer at another location, you don't need to go to that location to get what you need. You can then send documents to yourself, without email.

Cons

I didn't see a way to increase the view of the program. On my small laptop, numbers are hard to see. I had a hard time figuring out how to send a document to myself. One time it went to my desktop easily, then repeating the same steps, I had trouble and had to pick a file. I haven't spent a lot of time training on it, because I don't have the time. I was hoping it would just be obvious. You have a couple of different ways to do it, but it seemed like I had to go about it a different way each time.

Review Source
 
 
 
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Showing 1-20 of 647


May 2018

May 2018

Easy to use - very helpful for some usecases

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I enjoyed the possibility to use other computer just as if I was there. This is very helpful in business but frankly speaking, this was a delight when helping my parents solve some computer problems.

Cons

It tends to get freezy and laggy from time to time, but it is difficult to say if this is due to poor internet connection, high requirements or if this just happens...

Review Source: GetApp
 

Synthia from Secury
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

It is simple and quick to operate

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Most of all I like the possibility of accessing your PC from any part of the world. This program is definitely wonderful, and remote assistance is economical. Also, I like that it can be installed on most operating systems. The software makes it possible to use it safely and from any distance. It helps you very quickly monitor all your working needs. In addition, you will be able to manage all your documents from a distance.

Cons

I do not have many negative reviews, but many times the remote connection fails when the internet is slow or stops working. I understand that this is not the fault of the program, but when you lose connection with the internet the remote connection is lost, you should have the option of waiting for it to reconnect.

Review Source: GetApp
 

Anne M from SummerTravel Agency

May 2018

May 2018

control your computer where you want to be!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have facilitated my work because with it I can offer my clients support for the installation of programs or simply to solve any problem, wherever they may be.

Pros

I like it since it is a tool that in addition to controlling your computer, I can share files and make conferences with my colleagues, either by voice or by text.

Cons

Sometimes the connection is lost, since a good Internet connection is necessary, I also think that your monthly plans are a bit expensive.

Review Source: Capterra
 

Oscar from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

It's a good choice for remote desktop access solutions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With TeamViewer I have been able to help friends and family to solve problems with their PCs from long distance

Pros

TeamViewer connects to any PC anywhere in the world in a few seconds, it is so practical that you take control of a PC from a friend, family member or co-worker, as if you were in front of it

Cons

You must have an internet service to connect, I have also read that TeamViewer has been massively hacked, but nothing important

Review Source: Capterra
 

Nathan from Dotcom Zambia

May 2018

May 2018

A Good Remote Desktop management tool...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

TeamViewer is a great remote desktop (RDP) tool that works well on Mac and Windows. We have used it for some time now and find it to be a great tool for remote desktop management and web conferencing.

- TeamViewer is great to remotely log into a desktop anywhere in the world as long as you have the login credentials
- TeamViewer has an easy to set up process and you can be logged into a host pc within minutes once you pass the learning curve. All you have to do is enter the credentials of the host PC and you are in.
- TeamViewer's web conferencing feature is also great as you can decide which "side" is in control of the screen, allowing easier access to both parties.
- The chat feature also works great when used in conjunction with the remote desktop feature, especially when training someone or providing support for a specific problem.

All in all, TeamViewer is a product that is best for IT support staff and those who do a lot of remote desktop management. It works well for occasional use as well.

Cons

While TeamViewer is generally good overall, there are some flaws about it that you should consider:

- Host to Client connection can be very slow at times even when both sides have a fast internet connection.
- Losing client connectivity can be an issue as the screen just freezes up and you may not see any indication that there is a connection issue.
- If you are using the Personal version of the app, there are limitations on what you can do, and the pricing for a Corporate license doesn't justify itself unless you provide IT support on a full time basis.

Review Source: GetApp
 

Juan from Infotrans Caribbean N.V.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Team viewer remote control tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Team viewer was one of the first remote control applications I used for fixing my families pc's while im away from home. I like that its easy for someone to install it and I can tell someone that is not handy with computers to just go to the website and download the free version. After that I can help them remotely by just getting there ID and password. The ability to get the sound from the remote pc is also great when your troubleshooting sound cards on a oc.

Cons

Great tool for remote control, and there is not a bad thing I can say about it.The free version is limited to home use and the paid version you get more features like you can customize the client software to with your business name and logo.

Review Source: Capterra
 


May 2018

May 2018

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

is one of the indispensable applications that all pc must have especially because at the time of need is the most economical

Cons

It has been difficult for me to get the license for free with the fun to be able to update the program and it can not be used without internet access

Review Source: Capterra
 


May 2018

May 2018

make video calls with ease

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

teamviewer helps me to collaborate and conference with overseas team members
It allows me to share my laptop screen for better collaboration.

Cons

it require a very good internet connectivity for better video quality
for good video quality a lot of internet data is consumed.

Review Source: Capterra
 

Andy from Waldner's Business Environments
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Teamviewer is a great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Everything about this software is great. Its very easy to use, and can provide very quick remote access to machines

Cons

I dont have any cons for Teamviewer - overall the software has been great. I havent run into a single issue

Review Source: Capterra
 

Shirin from ColoAdvisor

May 2018

May 2018

Excellent way to delivery support to a set group of people - not perfect for supporting strangers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software allows me to manage several PC's and Macs located around the globe with ease. Things like installing software and then rebooting are made quite easy and the interface is streamlined and easy to navigate.

Pros

This software offers a very robust way to manage and repair remote computers. For computers that already have the software installed, connecting is fast and the resolution and ease of manipulating the keyboard and mouse are excellent. File transfers, chat, voice chat, reboots and fixing machines with dial monitors are very easily accomplished. The screen resolution is excellent even when I support machines overseas with minimal bandwidth.

Cons

This software works great for a set group of people. Sometimes, directing a new person to download and install the software isn't as easy even when they download the express install for support. There are other software packages out there that can launch from a URL you send, Teamviewer isn't that simple but once installed it's fairly easy for all parties.

Review Source: Capterra
 

Matthew from Lodgable

May 2018

May 2018

Team Viewer is a great way to communicate with my other devs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I really liked it that we could share screens with my other devs so that I can see visually what they are talking about when we're talking about programming.

Cons

Connecting with my Developers it seems to always be a little disjointed and complex. More complex than it needed to be. And then sometimes figuring out how to get the microphone to turn on or off wasn't too clear but we are always able to get it done.

Review Source: Capterra
 

Atahualpa from Telefónica

May 2018

May 2018

I have used asana and it is a versatile platform in the area of project planning and control.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support


The little I have used asana seems to me a very complete software since we can plan, control and evaluate projects from the macro to plan and track daily tasks. but its dissemination and documentation on the internet must improve, that is to say, realize a more participative asana community.

Pros

Asana has multiple templates in the project area which allows having more tools available, in my particular case I use the project development from the canvas. Also Asana allows you to track the project and plan your project tasks, which is important to have visibility and measurement of effort, Although every project manager requires the daily work of the team to feed with real data his panel, asana gives us then Make everything easier and as you keep a history project will serve us to make lessons learned at the end of the project.

Cons


the cons of asana is that they do not place the facilities and premium features for free, because if they put more tools in the free mode, then they are thrilled to buy the premium or business version, otherwise Asana must improve their marketing and their e-learning , in order to be known and the community to consider when choosing,

Review Source: Capterra
 

Manuel from GMA Proyectos Siglo XXI C.A

May 2018

May 2018

Great software for remote troubleshooting

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is just a great tool overall and an IT repair man's best friend. I highly recommend it even it's free version.

Pros

Teamviewer is such an useful software, working in the IT department it allows for remote troubleshooting which is always helpful just as long as both computers have the software and there is an internet connection, I have been able to diagnose and solve all kinds of problems.

Cons

There is absolutely anything I dislike about this software, it has been extremely helpful overall. Perhaps there should be a better compatibility between different versions of the software.

Review Source: Capterra
 

Kathy from IAG, LLC

May 2018

May 2018

Fantastic way to see exactly what my users are experiencing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use. Also, as a self employed contractor, I can cut down on travel by working from literally anywhere!

Pros

Incredibly easy to use. I like the way time is limited on how long I have control. I feel this provides greater security.

Cons

Sometimes users are uncomfortable with someone else literally 'taking over' their computer. This is definitely not the fault of the software though.

Review Source: Capterra
 

Swetha from University of Oklahoma

May 2018

May 2018

Have used it in the past

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When webex is very expensive and not available this is the next go to software used to remote in or help make presentations for the user

Cons

You have to always register if you don't want the client to have your password set and they can automatically login where you can a request

Review Source: Capterra
 

Dhaval Patel from VDS Developer

May 2018

May 2018

Mind blowing tool to share the screen remotly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Team viewer name itself reveals its work. I uses this app for my software integration for my clients. When they face the problems. I also uses for my personal use. Its costs me free of charge. This service not only comes with screen share but also comes with data share between two machine

Cons

Cons is only one that its leavied a heavy charges on the business branded use for commercial purposes.

Review Source: GetApp
 

Jhonathan from Retail

May 2018

May 2018

The only remote viewer I use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have been using team viewer for a while now and I have had nothing but great experiences with it! Its made my life easier when dealing with other peoples computers and managing those issues through my computer. A lot of the time it's a simple thing so not having to go to the person desk makes it easier!

Cons

No cons about using team viewer I have had nothing but great experiences and will continue to use. Love it

Review Source: GetApp
 

Gabriel from American Kpo

May 2018

May 2018

Powerful tool for remote assistance

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

TeamViewer is fast at the time of use, very comfortable and with a very simple interface for its management.

Pros

TeamViewer is a great tool for remote assistance, it is easy to install, ideal for people with little experience or for companies, because through this tool you can establish connections between two teams to transfer large files to help to solve any problem, has a fairly simple and intuitive interface, in turn has a high level of security because it has passwords to establish communication between computers.

Cons

It depends completely on the internet to be able to establish the connection between both machines, you can not start session is more than two computers at the same time.

Review Source: Capterra
 


May 2018

May 2018

Great remote control tool for your PC

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It has allow me to receive support remotely many times and it's a good tool.

Pros

It's easy to connect two computers and take remote control. For users to carry out the connection is simple, and it gives stability.

Cons

When you try to gain control is a bit slow, when connection is not successful you have no reasons available, the errors seem pretty basic.

Review Source: Capterra
 


May 2018

May 2018

Good software for remote connection

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Excellent software for connection and access to remote machines, it is versatile, easy to use and fast access with good Internet connection

Cons

Have system raised to access the destination machine.
It does not have multi account configuration.

Review Source: Capterra
 
 
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