--- title: "TeamViewer ONE Software Reviews, Demo & Pricing - 2026" description: "Review of TeamViewer ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/video-conferencing/teamviewer-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / TeamViewer ONE Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/teamviewer-profile/alternatives/) # TeamViewer ONE Review From $24.90-$229.90/month Free version Free trial 5 plans Wondering if TeamViewer ONE is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TeamViewer ONE 4.6 [(11620)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Pricing Starting at $24.90 flat rate per month ### About TeamViewer ONE TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. By bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. Instead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. TeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. For organizations looking for a solution that’s easy to adapt, efficient to operate,... and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management. Do you work for TeamViewer ONE? [Manage this product listing](https://www.g2.com/products/teamviewer-one/claim_requests/new?auto=true) Wondering if TeamViewer ONE is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## TeamViewer ONE User Interface ## Popular TeamViewer ONE Alternatives Main Product TeamViewer ONE 4.6 [(11646)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.29Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1509)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.61Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at €98.00 per year Get Price Alternative Product [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.47Value for money - 4.72Customer support - 4.59Functionality Pricing Starting at $16.90 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11534)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## TeamViewer ONE Pros and Cons We analyzed 11,620 verified reviews for TeamViewer ONE to find out what actual users really think. Select to learn more Intuitive Interface For All Users The platform is simple to navigate, with a user-friendly design that suits both tech-savvy and novice users. Quick setup, clear menus, and straightforward controls make remote sessions and assistance easy to manage for everyone. Flexible Remote Support Tools TeamViewer lets you connect to devices anywhere, making remote troubleshooting, file transfers, and support easy. It works across platforms, supports unattended access, and offers reliable performance for IT teams and individuals needing remote control. Instant Access To Any Computer TeamViewer enables fast, secure access to computers from anywhere, helping users work remotely, retrieve files, and assist others. It supports multiple devices and operating systems, streamlining remote work and technical support. High Cost And Rigid Contracts Many users find TeamViewer expensive, especially for small businesses or freelancers. Subscription management is difficult, auto-renewal policies are strict, and the free version has limited features and frequent usage restrictions. Security Risks And Password Hassles Users report concerns about past security breaches, frequent password changes, and difficulty managing access. The need for sharing codes and passwords can be confusing, and controlling permissions or restricting access is limited. Occasional Connection Instability Remote sessions can be interrupted by connection drops, glitches, or network issues. Reconnecting often requires new codes, and mismatched software versions or poor internet can cause delays and frustration during critical tasks. ## TeamViewer ONE Pricing and Plans TeamViewer ONE has five plans. TeamViewer Remote Access is $24.90/mo billed monthly. TeamViewer Business is $50.90/mo billed monthly. TeamViewer Premium is $112.90/mo billed monthly. TeamViewer Corporate is $229.90/mo billed monthly. TeamViewer Tensor is custom-priced. Free versionFree trial TeamViewer Remote Access $24.90 flat rate, per month Billed yearly; Access up to 3 unattended devices TeamViewer Remote Access plan includes: - 1 Licensed user - 1 Concurrent connection (channel) - Up to 3 concurrent sessions per channel (in tabs) - 3 Managed devices - Remote printing - File transfer / queuing TeamViewer Business $50.90 flat rate, per month Billed yearly; Access up to 200 unattended devices TeamViewer Business plan includes: - 200 Managed devices - TeamViewer Intelligence - Google Meet integration - Phone support (in 33 languages) - Unlimited attended devices to connect to - Record and playback sessions - Switch sides - Custom branding - TeamViewer AI TeamViewer Premium $112.90 flat rate, per month Billed yearly; Access up to 300 unattended devices TeamViewer Premium plan includes: - 15 Licensed users - 1 Concurrent connection (channel) - Up to 10 concurrent sessions per channel (in tabs) - 300 Managed devices - Unlimited devices to connect from - Outgoing connection reporting - TeamViewer AI TeamViewer Corporate $229.90 flat rate, per month Billed yearly; Access up to 500 unattended devices TeamViewer Corporate plan includes: - 30 Licensed users - 3 Concurrent connections (channels) - Up to 15 concurrent sessions per channel (in tabs) - 500 Managed devices - Incoming connection reporting - Mass deployment - TeamViewer AI TeamViewer Tensor Pricing dependent on contract. Enterprise offering. Fully customized license TeamViewer Tensor plan includes: - Single sign-on (SSO) - TeamViewer AI - Mobile Device Support - Enhanced mass deployment (MSI) - Auditability (audit log and API) - Premium 24-hour support available (SLA required) - Multitenancy (add-on) - Conditional Access (add-on) - DEX Essentials (add-on) - Mobile SDK (add-on) - Enterprise Integrations Package (add-on) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does TeamViewer ONE pricing compare to alternatives? TeamViewer ONE's starting price is $24.90/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | TeamViewer ONE4.6[(11,620)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) | $24.90 /mo | Available | Available | 4.4 | | [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)4.7[(1,509)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) | ₹480.00 /mo | Available | Available | 4.7 | | [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 | | [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7[(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) | €98.00 /yr | Available | Available | 4.7 | | [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/)4.7[(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) | $16.90 /mo | Available | Not available | 4.5 | TeamViewer ONE4.6[(11,620)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) * * * Starting price $24.90 /mo Free trial Available Free version Available Value For Money 4.4 - [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/)4.7[(1,509)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) * * * Starting price ₹480.00 /mo Free trial Available Free version Available Value For Money 4.7 - [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) * * * Starting price $8.75 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7[(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) * * * Starting price €98.00 /yr Free trial Available Free version Available Value For Money 4.7 - [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/)4.7[(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) * * * Starting price $16.90 /mo Free trial Available Free version Not available Value For Money 4.5 ## TeamViewer ONE Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of TeamViewer ONE Active Directory Integration Activity Tracking AI Copilot AI/Machine Learning AI Summarization Alerts/Escalation Alerts/Notifications Anomaly/Malware Detection Anti Virus API Application Management Application Security App Management Asset Discovery Asset Tracking Assignment Management Audio Calls Audit Trail Authentication Automated Routing Automatic Backup Automatic Patch Deployment Automatic Scans Backup and Recovery Barcode/Ticket Scanning Behavioral Analytics Billing & Invoicing Build Automation BYOD Management Change Management Chatbot Chat/Messaging Client Portal Collaboration Tools Commenting/Notes Communication Management Compliance Management Configuration Management Contact Management CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Dashboard Data Visualization Deployment Management Desktop Virtualization Device Auto Discovery Device Management Diagnostics Tools Disaster Recovery Documentation Management Document Management Drag & Drop Electronic Signature Email Management Encryption Endpoint Management Endpoint Protection Enrollments/Onboarding Event Analysis Event Logs File Management File Sharing File Transfer For MSPs For the IT sector Help Desk Management HIPAA Compliant Incident Management Inventory Management Issue Management IT Asset Management IT Asset Tracking IT Reporting Kiosk Mode Knowledge Base Management Knowledge Library Knowledge Management Live Chat Location Tracking Maintenance Scheduling Meeting Management Mobile Access Mobile App Mobile Device Management Monitoring Multi-Device Support Multiple Monitor Access Multiple User Accounts Network Provisioning Network Security Network Wide Management Password Management Patch Management Performance Metrics Performance Monitoring Personalization Policy Management Print Management Prioritization Problem Management Projections Project Management Project Time Tracking Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remediation Management Remote Access/Control Remote Access & Monitoring Remote Monitoring & Management Remote Support Remote Update/Installation Remote Wipe Reporting & Statistics Role-Based Permissions Scheduling Search/Filter Secure Data Storage Secure Login Security Management Security Tools Self Service Portal Server Monitoring Service History Service Level Agreement (SLA) Management Service Request Management Session Recording Session Transfer Single Sign On Software Management SSL Security Summary Reports Support Ticket Management Support Ticket Tracking Surveys & Feedback Tagging Task Scheduling Third-Party Integrations Threat Response Ticket Management Troubleshooting Two-Factor Authentication Two-Way Audio & Video Unattended Access Usage Tracking/Analytics User Management Version Control Video Chat Video Conferencing Video Support Vulnerability Scanning Website Monitoring Whiteboard Whitelisting/Blacklisting Wireless Internet Access Control Workflow Automation ## TeamViewer ONE Integrations Microsoft Outlook Integration rated 4.8 from 16 reviews AnyDesk Integration rated 4.3 from 14 reviews SysAid Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review NinjaOne Integration rated undefined from -1 review See all 18 integrations ## TeamViewer ONE User Reviews ## TeamViewer ONE customer ratings - Overall rating: 4.6/5 - Total reviews: 11,620 ### Rating distribution - 5 stars: 7,891 reviews (68%) - 4 stars: 3,209 reviews (28%) - 3 stars: 431 reviews (4%) - 2 stars: 45 reviews (0%) - 1 star: 44 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.3/5 - Functionality: 4.6/5 --- ### Fast way to fix my team's laptops from another country - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2026 - Review source details: This review was submitted organically. No incentive was offered Reliable remote support that saves hours of back and forth on calls. I'd like a cheaper plan for small teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros My team is in India and I am in the UK, so I can't walk over to a desk. TeamViewer lets me get on a team member's laptop in seconds to set up tools, fix browser and mailbox settings, or walk them through a new process. The connection is stable, it works across Windows and Mac, and file transfer during a session saves time. Unattended access is useful when someone is offline. #### Cons It's expensive for a small business, and the licence rules are confusing. The free version can flag you for commercial use. On slow internet in India the screen can lag. --- ### Reliable Remote Access, but at a Premium Price - Overall rating: 4/5 - Reviewer: Brad A. - Industry: Law Practice - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TeamViewer ONE has been positive. It is a reliable and user-friendly solution for remote access, troubleshooting, and technical support. It has helped streamline our workflow, reduce downtime, and eliminate the need for many on-site support visits. The software is generally easy to set up and use, even for those without extensive technical experience. Although the subscription pricing is higher than I would prefer and there are occasional connectivity issues, the convenience, security, and productivity benefits make it a valuable tool for our business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros What I liked most about TeamViewer ONE was its ease of use and reliable remote access. It makes troubleshooting and providing technical support quick and convenient, without needing to be physically present. The interface is intuitive, connections are generally stable, and the ability to securely access and manage devices remotely saves considerable time and improves productivity. #### Cons What I liked least about TeamViewer ONE was its relatively high subscription cost, especially compared to competing remote access solutions. The licensing structure can also be confusing, and occasional connection delays or session interruptions can be frustrating. While the software offers excellent functionality, the pricing and complexity of certain features can make it less appealing for smaller businesses. #### Vendor response Hello Brad, Thank you for sharing your experience with TeamViewer ONE. We’re glad to hear that its ease of use and reliable remote access have helped you streamline technical support and reduce the need for on-site visits. We also appreciate your candid feedback about subscription pricing and occasional connection interruptions. For additional guidance on getting the most from TeamViewer, please visit: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope you find this guide useful. Best regards, Valeria/TeamViewer Replied October 2026 --- ### Good remote access software, but the pricing is hard to justify - Overall rating: 3/5 - Reviewer: Joshua D. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TeamViewer does what it's supposed to do, and for the most part it does it well. From an IT provider's perspective, it's a useful tool for remote troubleshooting and supporting users without having to be on-site. I don't have many complaints about the actual remote access functionality. My bigger issue is the value for the money. There are plenty of alternatives out there now, and while TeamViewer is a good product, I'm not convinced it's worth the premium over some of its competitors. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros TeamViewer is pretty straightforward to use and generally works well. Connections are usually quick, and it's convenient being able to access computers remotely without much setup. Unattended access is especially useful for IT support, and the cross-platform compatibility is a plus. #### Cons The pricing is probably my biggest complaint. It's expensive compared to other remote access tools that do much of the same thing. The licensing can also be unnecessarily confusing. Some of the additional features are nice to have, but if you're already using an RMM, there's a fair amount of overlap that makes the cost even harder to justify. #### Vendor response Hello Joshua, Thanks for taking the time to share your detailed experience with TeamViewer. It’s great to hear that the remote access functionality works well for your IT support needs, particularly the quick connections, unattended access, and cross-platform compatibility. At the same time, we understand your concerns about pricing and licensing complexity, especially when considering the overall value relative to other tools you already use. We appreciate your honest perspective, as feedback like yours is important to us. For licensing-related questions, our Customer Support team is the best point of contact: https://www.teamviewer.com/en/customer-support/ Best regards, Valeria/TeamViewer Replied October 2026 --- ### Reliable and Convenient Remote Access for Business - Overall rating: 4/5 - Reviewer: April V. - Industry: Real Estate - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: October 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with TeamViewer ONE has been very positive. It provides reliable remote access and makes it easy to troubleshoot or manage computers without needing to be physically present. Connections are generally fast and stable, and the platform has been dependable for day-to-day business use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros What I like most about TeamViewer ONE is how easy it makes remote access and support. Connecting to another computer is quick and reliable, which is especially helpful when troubleshooting issues or accessing a work computer from another location. The interface is straightforward, performance is generally smooth, and having multiple remote management tools available in one platform is convenient. #### Cons The biggest downside is the pricing, especially for businesses that may not need all of the features included in the platform. Some of the additional tools can also make the interface feel more complicated than necessary when you primarily use it for remote access and support. #### Vendor response Hi April, Thank you for your detailed and honest review. We’re happy to hear that TeamViewer ONE has been a reliable solution for remote access and troubleshooting in your daily work. At the same time, we appreciate your concerns about pricing and understand that the interface can feel complex when you primarily need remote access and support. To help make navigating the interface and exploring its features easier, we invite you to check out our guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for sharing both what works well for you and where your experience could be improved. Best regards, Valeria/TeamViewer Replied October 2026 --- ### Simple and Reliable Solution for Remote Device Management - Overall rating: 5/5 - Reviewer: Prashanth B. - Industry: Banking - Company size: 51-200 employees - Product usage: 1-3 years · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The overall experience I had using TeamViewer ONE has been good. The application is an effective solution for remote assistance, monitoring, and management of devices. The software is efficient and easy to use on a daily basis because it is centralized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite feature of TeamViewer is that it is straightforward to use for remote access and support. It is easy to connect to a remote PC, resolve issues, and send files even when one is not physically available at the location of the other computer. #### Cons There is also the fact that some of the more advanced tools might take some time to get the hang of, which would be particularly true for new users. In addition, the price level might seem to be rather high at times, especially for smaller teams or individual users. #### Vendor response Hello Prashant, Thank you for sharing your detailed feedback. We’re glad to hear that TeamViewer ONE makes remote access, support, file transfers, monitoring, and device management straightforward in your daily work. We also appreciate your feedback on the learning curve for advanced tools and on pricing. To help you explore more features and get more out of TeamViewer, you can find additional guidance here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thanks again for sharing your experience. Best regards, Valeria/TeamViewer Replied October 2026 --- ### Connects to anything, anywhere, but the pricing stings - Overall rating: 4/5 - Reviewer: Mohammed R. - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros "Connections are fast and reliable, even to machines on locked-down networks — it just works without firewall or VPN configuration on our end. Cross-platform coverage is the real strength: Windows, Mac, Linux, and mobile all handled from one console, which no other tool we tried matched. Having remote access, session recording, and device monitoring under one login cut down the number of tools we pay for, and unattended access to servers has been rock solid. #### Cons Pricing is the main complaint — it's noticeably more expensive than comparable tools, licensing tiers are confusing, and renewal terms are rigid with little flexibility if your needs change mid-contract. The commercial-use detection can also flag legitimate activity and lock sessions at the worst possible moment. Beyond that, the console feels heavier than it needs to be, and some features are gated behind higher tiers or add-ons you'd expect to be included #### Vendor response Hello Mohammed, Thank you for taking the time to share such a detailed review. We're glad to hear that TeamViewer's reliable connectivity across locked-down networks, broad cross-platform support, and consolidated remote access capabilities have helped simplify your IT operations. It's especially encouraging to know that unattended access has proven dependable for your environment. We also appreciate your honest feedback regarding pricing, licensing complexity, and the overall console experience. We understand that commercial-use detection interruptions can be frustrating when they affect legitimate activity. For information and available guidance regarding commercial-use detection, please visit: https://community.teamviewer.com/English/discussion/8284/commercial-use-connection-time-out?tab=accepted or https://www.teamviewer.com/en/special/reset-management/ Your feedback helps us better understand where we can improve the overall user experience. Best regards, Valeria/TeamViewer Replied September 2026 --- ### Simple to Use and Gets the Job Done - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 201-500 employees - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with TeamViewer One has been positive. It saves a lot of time when helping users remotely and makes managing devices much more convenient. While the cost may be a drawback for some, the reliability and ease of use make it a solid solution for remote access and support. Its not perfect, but it gets the job done and has worked well for us so far. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros TeamViewer One has been really easy to use for remote support and device management. The setup was quick, and connecting to remote computers is usually smooth with very little hassle. I like that I can access devices from almost anywhere, and the interface is simple enough that I didnt need much training to get started. It has made helping users a lot faster and easier. #### Cons The pricing can feel a little high, especially for smaller teams or businesses that don't need every feature included in the platform. Occasionally, the software can be slow to connect depending on the network, and some advanced settings take a bit of digging through menus to find. There has been a few times where reconnecting took longer then expected. #### Vendor response Hello Parker, Thank you for sharing such detailed feedback. We’re glad TeamViewer One has made remote support and device management easier for your team, especially thanks to its quick setup, intuitive interface, and convenient access to remote devices. We also appreciate your comments about pricing and the occasional delays when connecting or reconnecting. For slower connections, we recommend that both devices run the latest version of TeamViewer, as this can improve connectivity. We also appreciate your feedback about some advanced settings being difficult to find. To make navigating the TeamViewer interface easier, we invite you to check out the following guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope TeamViewer One continues to save you time when supporting users remotely. Best, Valeria/TeamViewer Replied September 2026 --- ### Easy way of working - Overall rating: 5/5 - Reviewer: Adewale Samuel A. - Industry: E-Learning - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I would say that TeamViewer ONE has been very useful for our team and with our customers in resolving issues as though it's in-person. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I think that TeamViewer ONE is great. It has helped our team with connectivity and collaboration. It is quite easy to use even with our customers and deployment has been seemless. #### Cons We barely have a need for support, but would appreciate it if the onboarding process could be made simpler for newer members of the team. #### Vendor response Hello Adewale, Thank you for sharing your experience with TeamViewer ONE. We're delighted to hear that it has helped your team improve connectivity and collaboration, and that deployment was seamless both internally and when supporting your customers. We also appreciate your suggestion regarding onboarding for new team members. To help users get up to speed more quickly, we offer a comprehensive user guide that covers key features and workflows: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you again for your valuable feedback and for choosing TeamViewer ONE. Best regards, Valeria/TeamViewer Replied September 2026 --- ### One of the gotosoftware for remote support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros One of the legacy tools used for tech support and easy to use and well known across it admins for use and approval #### Cons Became expensive and also required receiving end to use the same version which was a pain especially in emergency situations #### Vendor response Hello TeamViewer user, Thank you for your review. We're pleased to hear that TeamViewer remains a trusted and easy-to-use solution for technical support and is widely recognized among IT administrators. We also appreciate your feedback regarding pricing and version compatibility. For personal users, the latest version of TeamViewer is required on both sides of the connection. Licensed users, however, can generally connect to devices running other supported TeamViewer versions, which can help in situations where immediate updates are not possible. Thank you for taking the time to share your experience and feedback. Best regards, Valeria/TeamViewer Replied September 2026 --- ### My experiences with TV - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I've been using TV for many years, both personally and for customer service. However, I could also imagine a user interface that, in my opinion, was better in version 12. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros TeamViewer is very simply and friendly for use. I use it every day for business and private help too #### Cons What I like least is that it's relatively expensive, which we had to pass on to our customers in our fees—and that's a problem, especially with flat-rate plans. #### Vendor response Hello Ludek, Thank you for your thoughtful review and for being a TeamViewer user for many years. It's great to know that the simplicity and ease of use continue to make TeamViewer a reliable tool for both professional work and private support. We also appreciate your comments about pricing and the user interface. Feedback from experienced users like you provides important insights into how we can continue to improve the overall experience while delivering value to our customers. Thank you again for taking the time to share your perspective. 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