TeamViewer is an online meeting and video conferencing solution that connects any PC, mobile and server to each other globally. The solution is available in nearly all countries and supports over 30 languages. TeamViewer is suitable for businesses of all sizes and can be deployed both in the cloud as well as on premise.

TeamViewer provides features such as document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging. It’s instant messaging functionality covers features such as offline messaging, group chats, web-based chats, persistent chat groups, customer-initiated chat from service cases and chat history. The software provides end-to-end encryption and full support for mobile devices.

The solution uses cloud-based technologies to collaborate in real time worldwide and enable online support through a wide range of product portfolio that includes Monitis (website monitoring system), Blizz (online collaboration) and ITBrain (anti-malware) among others. The solution offers a free version and a free trial for paid software.

Contacts list
Contacts list

Contacts list

Host

Host

Join meeting

Join meeting

Quick join

Quick join

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



2,308 Reviews of TeamViewer

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 2,308 reviews

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YASEN from VMG

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

TEAM VIEWER

Pros

PRICE IS GREAT
ABLE TO MANAGE VIA DESKTOP OR MOBILE DEVICE
CAN USE FOR CONFRENCES OR PRESENTATIONS
SECURITY IS A PLUS AS IT ALLOWS TO ADD PASSWORDS FOR CONNECTIONS
GREAT FOR REMOTE TRAINING
EASY TO CONTROL AND DOWNLOAD

Cons

PERMISSIONS TO EVERY NEW COMPUTER WHEN LOGGING IN IS ANNOYING
OTHERWISE NO COMPLAINTS

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great for remote use

I have an amazing experience using TeamViewer.

Pros

I have been using teamviewer to over 5 years now. It makes easy for me to connect and work on my other systems from different locations.

Cons

I really don’t have anything negative to say about this software.

Review Source: Capterra

Carmealy from YES Prep Public Schools

Industry:  Education

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Video Conferences and fast, simple and useful remote control

Undoubtedly, TeamViewer has contributed to improve communication with both the work team and our customers, and it is important to highlight that aspect, since it is the greatest benefit that I have obtained with its use. Operates excellently, with acceptable membership prices. I minimize my work time, giving me the possibility to access several computers from the comfort of my office, to solve any problem. Besides the aforementioned, videoconferencing is an incredible tool, it has accompanied me to meetings organized with partners that are far from me and the simplicity of sharing documents is the best thing that could be offered to me.

Pros

TeamViewer is a software that I love, it is completely reliable and with an impactful interface, simple and very easy to understand. It offers a wide variety of possibilities, such as easily navigating with several computers at the same time through remote communication, with the included chat function, thus improving interaction and communication, all in real time and with fluency. From the beginning, it has always been an exceptional software, to understand its operation was very simple and incredibly now, to work with it in simple steps I put it to work.

Cons

It only presents a small difficulty, if the signal of the connection to the internet is not excellent, it disconnects or does not work as smoothly as expected, this makes the work difficult when I really need it. The data transfer host is exceptional and fast, however I feel that it should be improved. Of rest, in general terms it works excellently, with very complete tools and a correct functionality. So far it's the best remote connection software I've used.

Review Source

Nilanka from Keero Gaming Lounge

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Total remote Control over my home Pc

Pros

I can gain total access to my home PC anytime when i'm away from home via either my mobile or my laptop.Just have to setup a id and password and remember it.Share files one to another even i can play small games.I use TeamViewer to help friends to troubleshoot their computers when they need my assistance.

Cons

Sometimes screen Renders bit slow lags when i'm open huge app or a game

Review Source: Capterra

O. Kelvin from Fiverr

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Love At First Sight

Teamviewer has enabled me to fix issues for my students.

Pros

I can still remember how estactic I was when I first heard about Teamviewer years ago.

The feeling of knowing I could teach someone from any part of the world was mind blowing.

Ever since then, Teamviewer has greatly become a part of my business.

One feature I like about it is being able to operate the PC of those connected to you.

Teamviewer has enabled me to fix issues for my students.

Cons

I lags on slow network, I think something can be done about this.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

November 2018

I use TeamViewer to remotely connect to my friends' laptops and fix stuff

Pros

Being able to connect to someone's PC or laptop without having to waste time to meet him in person is great actually which helped me a lot when i was helping my friends to setup software programs that we need for our college as i first sent them the setup files using Team Viewers' feature "File Transfer" then using the "Remote Control" feature i was able to setup these programs for them in minutes. Also i was able to voice call them while i am installing the programs using Team Viewer also which was perfect.

They have a wide range of settings when you remote control with someone as you are able to choose whether you want best speed if your internet is slow or best quality if you want to see graphics or any other assets.

Cons

I don't have any negative experience with Team Viewer until now as i am using it for more than 3 years now.

Review Source: Capterra

Michael from On Site Builders Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great for remote support

Pros

I like the fact that our IT Dept can help out guys in the field without having the have the laptop physically in their possession. This leads to minimal down time for company electronics

Cons

I would like if it had a few more features such as voice chatting. This would allow training to problem solve better

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Team Viewer saved me from receiving a 0

Pros

This product is easy to use and install on any computer. I had a project once for college and my laptop crashed. I edited a video project in premiere and there wasn't enough time to render the project and upload it to youtube and I was not available in person to show the product. I've used the software before with my husband, so I called him and he walked me through it. I was able to present my project by just playing it from my laptop since I was hours away and couldn't get there in person. I saved relationships and my grade.

Cons

It may not be the easiest install for everyone if they aren't tech savvy. Other than that, I love it.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Functionality

November 2018

This makes remote desktop super easy

Pros

Working from home a lot, I frequently need to share my desktop with our IT department. Both myself and the team always choose this tool as it's quite simply the best. Wouldn't use anything else!

Cons

Connection is sometimes an issue. A slight drop in connection can slow everything down massively.

Review Source: Capterra

Jan from Computer & Network Security

Number of employees:  2-10 employees

Ease-of-use

Functionality

November 2018

TeamViewer Review

Pros

This is a wonderful product that allows you to remotely access another persons computer to help them out with any issues they are having. I have used this for business purposes and also for helping out family members. It's safe and secure above all.

Cons

I didn't really find anything I didn't like about it.

Review Source: Capterra

David from Bertz, Hess & Co., LLP

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

November 2018

Great for Meetings

It is very smooth and efficient, and I definitely recommend using it.

Pros

It's a very powerful tool to use with meetings online, and it has amazing functionality.

Cons

It's just a bit expensive to use, but overall a very great tool and I definitely recommend it.

Review Source: Capterra

Adel from Iowa state university

Number of employees:  1,001-5,000 employees

Ease-of-use

Functionality

November 2018

TeamViewer Review

Pros

It is very helpful for remote accessing to any computer with PC or even Mobile phone

Cons

The security and limitation for accessing after a while

Review Source: Capterra

Vedika from U.S. Space and Rocket Center

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

November 2018

TeamViewer Review

Pros

Accessibility and ease of use. This software is robust and extremely dependable.

Cons

No cons. Experience has been perfect every time.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

TeamViewer is AWESOME!

100% fantastic software for remote collaboration with teammates.

Pros

From making it possible for a pregnant team member to work while on bedrest to being a lifesaver during out of town presentations and enabling deep collaboration with out of state creatives, TeamViewer has become one of my favorite pieces of software.

Cons

I can't think of anything negative to say about it. It's so intuitive that sometimes I go all inception and forget whether I'm working on the local or the remote machine.

Review Source: Capterra

Elbert from PJSC Slavuta Plant "Budfarfor" part of Geberit Group

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

The best remote control software

Easy to work remote from office and manage different problems

Pros

it`s very stable, easy to work and opportunity to manipulate from phone or tablet

Cons

Can`t say nothing bad, team work good and every time updates improves the software

Review Source: Capterra

Jason from SLCC

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Service to a computer through internet

I found out about because I had an issue with my computer. The repairman told me to get teamviewer to fix my computer. He fixed it without even having to come to me. Was very nice.

Pros

It was very easy to use this software. This software is for when you need to connect two computers through the internet. You just install the software on both devices and you enter the other one's ID. You can also set it up to where you can access your personal computer from your phone. Are you ever not by your computer and you want to get something from it but you can't because you don't have it? Teamviewer allows you to access computer from anywhere. It is very useful.

Cons

There is a subscription. I would like it better if you just bought the software instead of making payments.

Review Source: Capterra

Shantice from shipstation

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Amazing Software. So helpful

Pros

the ability to look at a users concern rather than them have to explain it. having the ability to take control makes all the difference

Cons

so far there have been no issues on my side. i love the software and will continue using it

Review Source: Capterra

Bengisu from Safekick Americas LLC

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Access Anywhere

Overall like the software and would recommend it to anyone that likes the ease of working away from the office

Pros

The ease of use is what I like most about this software.

Cons

It does tend to log off at random times, this could be due to internet connection maybe but I can always get it back up and running pretty quickly. Also, it seems that it doesn't load everything as it is currently showing. My emails are usually backdated and I have to let the computer sit for quite sometime before I can actually view the current material

Review Source: Capterra

Benson from Nairobi Centre for International Arbitration (NCIA)

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best remote support software

This product is great for screen sharing especially within the company. It is a stable software. I definitely recommend this software for remote accessing to any size of a business.

Pros

What I love most about this tool is that you do not have to install the software to help someone. This makes it easy to remotely access any computer and assist friends.

It connects any PC , server or device on any platform in just a few seconds.

TeamViewer is affordable and has awesome features. The ability to record a session and the chat messaging function are wonderful features

Cons

I have never experience any problem with this tool.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Good software

I work at a accounting software company and this software is very good at ease access to connect to our customers computers for them to show us the issues that they are having with our app on their server. So we can resolve the issue a lot faster

Pros

- easy access to connect to other companies server
- easy access to record a session with this software

Cons

- the amount of software updates
- when recording sessions there is no sound

Review Source: Capterra

Displaying 1 - 20 of 2,308 reviews