Dialpad AI Meetings

RATING:

4.5

(595)

About Dialpad AI Meetings

Dialpad Meetings is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging, voice and video. While it enables users to join meetings instantly without using a PIN, UberConference also lets participants share their screen. The software comes with Android and IOS application allowing users to launch meetings from any device and any place. Dialpad Meetings' key features include services such as custom hold music, call controls, document sharing, integrated social profiles, local dial-in numbers, call recording, international calling, analytics, dial out to add callers, toll free calls and web conferences. With its Chrome extension, users can schedule and start calls instantly. In addition to this, Dialpad Meetings provides bene...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Dialpad AI Meetings Pricing

Free Plan - up to 10 participants. Business Plan - $20/user/month (billed monthly) up to 100 participants or $15/user/month (billed annually)

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Available

UberConference conference calls

Dialpad AI Meetings Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Dialpad AI Meetings

1 - 5 of 593 Reviews

Puneet

Hospital & Health Care, 10,001+ employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed August 2021

Outdated!

User Profile

Mary Ellen

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Reliable service, great features

In the past year, I've been on just about every conference service out there, and UberConference continues to impress me with its reliability, ease of use and incorporation of technology.

PROS

I was already a fan of the service for its reliability and ease of use. The AI-powered automated transcription service was a game-changer. I appreciate that they continue to roll out useful new features at a steady cadence.

CONS

No complaints about the software at all! I have gotten confused reactions from others that I've invited to the call, who think Uber (the ride-sharing service) is behind it. Might want to rethink the branding?

Reason for choosing Dialpad AI Meetings

Best service/features for the price.

Wendy

Financial Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed August 2019

UberConference is Worth a Try

PROS

I find the recording feature very useful. It's also very easy to connect to UberConference, whether it's through the app, website or simply dialing in from my phone.

CONS

Reliability of the "mute" function and call quality. There have been times I haven't been able to unmute myself through the app, causing a long delay in jumping back in the conversation. I've also had to remove myself from a call completely via the app, then dialing back in using a phone to correct the "mute/unmute" issue and low quality call.

Reasons for switching to Dialpad AI Meetings

More features available through UberConference app and online

Tracy

Professional Training & Coaching, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2019

a customer for 3 years

PROS

The ease of use in terms of it being one phone number that you work with instead of a passcode system. It was easier up til now to forward the email I received with the recording link to a client (see below for this issue). I liked that the recording were usually easy to access. It was also nice that the hold music was entertaining for my clients.

CONS

I decided are not worth it in continuing. I have had an ongoing issue with going to their uberconference.com page and it logs me in and automatically puts me into a conference. This means when I am going to check something on my account... I have to trick the webpage into letting me out of the conference by erasing part of the url (which is my personal webpage on their site) and quickly accessing a menu item before it launches me back into a call that I am not on. I have been told by support to clear my cookies and my cache, then restart my computer EVERY 7 days. Even doing this once changes nothing. The problem still exists and I did it several times. My assistant usually is the one to schedule calls and has come across the same issue. Another issue is they have updated their emails that are sent out after a call, the emails contain a recording link from the call. Now they do not contain the link, so my clients are not sure where ot access it. And here we are manually having to go to the site to do so (and go through what I just mentioned as the issue). The third issue which is also a pain is that, if a client has a slot with you at a specific time that you have logged into the Uber system, the system for whatever reason has tro

Fred

Media Production, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Great conference call services

I have had a very good experience. Setting up a call is very easy, and it is downloadable very fast.

PROS

Don't have to dial into the number for conferences if you have an account. Recordings are excellent and easy to download. No additional costs from dialing in by other conference members. Easy to negotiate website.

CONS

Would like overseas call-in numbers like Free Conference Call.

Reasons for switching to Dialpad AI Meetings

More space for recordings, seamless conferences.