About Vectera

Vectera is a meeting management solution, which helps businesses streamline processes related to appointment scheduling, video conferencing, communication management and more. The platform enables organizations to create encrypted video rooms for clients, facilitating interaction tracking, document sharing and recording.

Vectera comes with white-label capabilities, which allow enterprises to personalize the interface using a custom logo, colors and themes to establish brand identity. Features of the solution include annotations, notes and contact synchronization, co-browsing, whiteboarding, video recording, conversation recording and more. Additionally, users can utilize screen-sharing functionality to discuss presentations/contracts, give demos and take note...


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Supported Operating System(s):

Web browser (OS agnostic)

76 Reviews of Vectera

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(63)

63

4 stars

(13)

13

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 76 results

September 2019

Matthew from TLC

Verified Reviewer

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Zoom and GoToMeeting Serial Killers!

The team behind Vectera must have watched one too many episodes of Dexter, because they are on a murderous spree when it comes to killing off the big boys. Okay, maybe everyone hasn't heard of Vectera (yet!) but they will and if and when they try out the product, they're going to be hooked and never look back (though they should definitely check the closet - they might be hiding in there!).

Pros

Whiteboard feature Persistent Meetings Whitelabeled landing page Recordings Cloud Storage Integrations Scheduling Private notes for meetings Custom links to meeting rooms The team behind the product AND... NO INSTALLATIONS OF ANY KIND! (It's nearly 2020, why do I need to download and install a risky package from the internet to video or voice chat someone...?)

Cons

Absolutely nothing. Everything is done so well. Anything that could be considered a nitpick gripe by someone I'm sure will be addressed, but this is a great product right now.

Reasons for Choosing Vectera

There's currently a lifetime deal on AppSumo that I purchased, because this is a no-brainer. The product is First-Class, Best-In-Class, and is exactly what startup SaaS's should be doing...something different/better than the incumbents. They came swinging for the fences, but they knocked it out of the park!

December 2019

Nathan from The Lancaster Consulting Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

A definite video conferencing gamechanger!

I am an executive business coach and Vectera has made a difference to my business. Any difficulty I have had with it was promptly resolved by the software's team. My clients love it and I see myself using it for a long time.

Pros

Its ease of use. I am not a "techy" and I find it extremely intuitive and appealing to use. I can set up a meeting in literally seconds. My clients have also expressed to me how easy the software is to use.The private meeting rooms with all of their tools are outstanding and you can seamlessly pick up on meetings on returning to them. The video and sound quality are exceptionally good. I had to contact customer support on a few occasions and every time I was blown away by their responsiveness and willingness to help.

Cons

At this time I will say that I have not been given the opportunity to dislike anything about Vectera. Whenever I had an issue it was promptly responded to. Their R&D team are mind readers and stay ahead of the curve by anticipating and resolving potential problems.

Reasons for Choosing Vectera

Price and affordability as well as ease of use.

Response from Vectera

Replied December 2019

Hi Nathan, Thank you for this wonderful review! Ease of use, R&D and customer support are very important to us, so we are happy to read this in your review. You can contact us if you have any questions or requests. Happy meetings :)

March 2020

Rick from My Future Business

Verified Reviewer

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2020

Online Meeting & Collaboration Software for Your Growing Online Business

Vectera is a solid video meeting and collaboration platform, and if you’re serious about the success of your online meetings, Vectera is one you should consider adding to your business toolkit.

Pros

Beyond Vectera being mobile ready, there’s so many other solid features that Vectera offers. In this review, I will point out the main features that have made all the difference in my own business. On top of my outstanding features list is Vectera’s touch-friendly whiteboard. This is where I can keep a record of all the notes I made during my last call with my guest. In addition to that, I can even upload an image or screenshots, and draw all over them – knowing that in my next meeting, everything we did in that previous meeting will be there ready for us to continue working on in the next one. Another powerful feature, is the ability to record each session. Given my line of work, I find the session recording feature to be incredibly valuable. With the recording feature, combined with my private notes, not only do I have records of my notes and sketches, I also have a video recording that I can send to my guest. I use the recordings to add extra value for my clients which helps them go back over everything we’ve talked about. I also love the in-built scheduling feature that stops all of the old-school back-and-forth emails, and the stress that goes with manually trying to arrange a date and time for a meeting. And the thing that I like about the scheduling system, is that it converts your local time as the host, with the local time of your guest, so neither of you miss the meeting. On top of that, once your guest chooses on a date and time for the meeting, Vectera creates

Cons

Right now, there’s not much to fault. If anything, I think that fast-tracking PayPal as a payment processor option would be a positive step in the right direction.

Response from Vectera

Replied April 2020

Hi Rick, Thank you for the great review :) The paypal integration is on our roadmap, so it should come soon. If you have any questions, you can always contact us! Happy meetings :)

December 2019

David from Growth Accelerate

Verified Reviewer

Company Size: 1 employee

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2019

Overal = 4.5 Star

Very happy to have found this tool that suits me well!

Pros

This software is my favorite when comes to One to One meeting. Because: - it allows screen sharing w/o downloading any software - whiteboard w/ annotation support - my custom own branding on the Greeting screen. - most importantly, a stable connection All these are extremely helpful for my personal use-case where I need to make discussion about changes with my designer.

Cons

- there are rooms of improvement in terms of UI. - it doesn't sync nicely with my Google Calendar hence my local holiday is not being reflected in Vectera's calendar. So it didn't stop others from booking during my holiday. :(

Response from Vectera

Replied December 2019

Hi David, Thank you for the great review! We are happy that our software helps you get easy online meetings. I will contact you for the Google Calendar holiday issue, this should be possible! If you have any requests or ideas on UI improvements, we would love to hear them. Happy meetings :)

January 2020

James from Owl Creek Media Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Online Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2020

Great Business or Personal Tool

I enjoyed the ease of use and the white boards. I have seen a lot of software like this, but none of them had this feature to draw on a white board, then have that saved for the next time you log into the meeting room with the same client. We used this for several hours in just one meeting alone, and it worked great. I also like being able to record the meetings and download them, which opens up the uses for this software. I have considered using it for my You Tube videos when I have a guest or my Mythic Writer or On The Town Common podcast.

Pros

I love how easy it was to set up and use. From setting things up on my end to inviting others on the call and holding the call, I did it all with almost no reading of directions. The drawing tools were fun and useful and really added to the experience of a business meeting. I also used it to make holiday calls to family and it was much better than using zoom.

Cons

I would like to see the ability to have more than 6 people in the meeting room and on camera. It did freeze up once, but that could have been Xfinity's fault, not sure. This would translate well to a webinar tool or training tool if it could handle even 100 users. I realize that was not the intent of program however, and the majority of the time, most business meetings usually feature less than 6 people, though I have been in meetings with over20 people before, so increasing the capacity should be a top priority. I understand you can get about 15 or so on this with audio only, but the video aspect was selling point for me. Also, it would be nice to see the storage capacity for each account level at least tripled, as recording video and saving meeting rooms is a feature that sets Vectera apart.

Reasons for Choosing Vectera

The entire platform of Vectera was just more appealing and I like tools better. I also just love the recurring functions of Vectera.

Response from Vectera

Replied January 2020

Hi James, Thanks for the great review. Glad to hear that you like the whiteboard feature in the meeting rooms! Bigger group meetings are definitely on our roadmap. Happy meetings :)