Vonage Business Communications vs Workplace from Meta

RATING:

4.1

(307)

Vonage Business Communications has 307 reviews and a rating of 4.06 / 5 stars vs Workplace from Meta which has 1335 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (307)
4.4 (1335)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
March 28, 2024
February 5, 2024
Pros/Cons
  • Pros

  • I like the customer service Vonage offers and the ability to have set up a business line that is cloud based.
  • The quality of connection, ease of using, and all the features that include text, SMS, and managing your logs are the best features, and the integration with the business is easy.
  • Cons

  • Then without warning Simulring and Call Forwarding no longer works outside of a few countries. I rely on this service which they just cut off.
  • Often the sync features did not work as advertised. My employees had a lot of trouble working with the software and customer support was extremely poor from a knowledge standpoint.
Read all user reviews
  • Pros

  • Workplace has familiar interface like regular facebook. It's newsfeed is probably one of the best feature of this application.
  • I like how it super inexpensive to post a job on there workplace and if I have any problems there customers service is always there to help me.
  • Cons

  • So cluttered and this maybe due to poor design by the implementation at my job. Notification setting are terrible about spamming.
  • It is difficult to sort out from what is legit and what is just spam or offers that are not even worth your time. That cam be really annoying.
Read all user reviews
Pricing Range
$
$
$
$
$
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$
$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos