WebinarJam is a cloud-based solution that helps businesses create and conduct webinar sessions, which includes live streaming on Youtube and Facebook or event broadcasting via private webinar rooms. Presenters and administrators can design webinars by using existing videos, animations, slides or by sharing computer screens with attendees.

Once businesses are done creating the content for their webinar, they can register attendees online by using pre-designed landing pages, which can be hosted on WebinarJam’s servers or embedded on the company’s website. Businesses can also customize their landing pages with specific call-to-action buttons, promotional marketing content and links to checkout pages for paid webinar sessions.

WebinarJam integrates with tools such as Google Hangouts, allowing businesses to automatically create Hangouts sessions for their webinars. Besides that, the tool also integrates with popular autoresponder solutions such as ListWire and Aweber, allowing businesses to send the details of webinar registrants to these third-party tools.



86 Reviews of WebinarJam

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 86 reviews

December 2018

Wanda from Samsara

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

Meeting is Getting Easier

Pros

This app could be a solution to the team that works remotely. Its effectively recommended. Great app!

Cons

There's a lot of app like this, for webinar or meeting. It would be great if the app has a low resolution version

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

2 of 5

Functionality

2 of 5

December 2018

Better Options Exist

Did not enjoy versus the myriad of other products that exist.

Pros

While the video and audio are good, it does not trade out the fact that the reliability is not there.

Cons

It takes too much to set up the webinars.

December 2018

Abby from Hoola Monsters

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

So Impressed!

Incredibly impressed so far. I have my first webinar tomorrow and have been running tests like crazy (another feature that I love). I'm just excited to get started

Pros

I tried a few other webinar platforms and none fit my needs the way WebinarJam does. I was able to easily customize my landing pages and generate links for marketing purposes. I love the follow up email options and the fact that I can add my offers right into the chat box during my Live sessions. It's truly amazing.

Cons

I just wish that I was able to pay monthly instead of the annual fee all at once. BUT - I'm hopeful that the success of my webinars will make this an easy expense to pay. I'm launching tomorrow and so excited about the possibilities.

October 2018

Ari Eko from SME-Institute.ID

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

pioner of webinar and i think the best in webinar market

very good software but im moving to another platform

Pros

✅ easy to use
✅ very complete in feature
✅ integrating with facebook live
✅ support many integration

Cons

pricing structure isnt nice
and why stimulated live, everwebinar is separated product?

October 2018

Bene(dict) from School voor Leiderschap

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great product, extraordinary support

I had a little problem with my settings and contacted the helpdesk. I received very very very fast an answer. The answer was very clear and accurate. This gives me confidence to use more often WebinarJam. And If I have a problem in the future I will contact them again. Thanks a lot.

Pros

Easy to use for starters and advanced users.

Cons

I'm just a starter, for the moment nothing.

October 2018

MONICA from HeyMonicaB

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

So easy!!

Love it! I'll keep you posted of successes as I go. So far though, really super easy to use and I'm so happy!!

Pros

What is NOT to love? I love most that it's so easy to set up, easy to engage with my attendees, and has all the built in tracking that you need. I can't even wait to try Everwebinar now!!

Cons

I mean...live chat would be awesome, but support is so fast on responding to the tickets, it's not a big deal. OH I know what i like least..the delay. When I teach I ask them to chime in on chat, except they hear my voice delayed, so navigating that time can be awkward. Also when selling and I put the "enroll now" button in the chat, the chat is real time, but my words are delayed so the link might pop in at a weird time. But really not a big deal — loving it all.

October 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

3 of 5

October 2018

Okay webinar software

Overall WebinarJam was a decent software, if a bit overpriced. But it worked well for what I needed and for that I must give them credit. In my opinion, there are other products on the market that can give you what you need at a better price point.

Pros

I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show.

Cons

My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal.

September 2018

Hugh from Farming

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

September 2018

If only it worked...

Pros

Great range of features, sadly they don't always work.

Cons

I have used it to run - or try to run - weekly webinars for about 18 months. I would say it works about half the time - the other half it either crashes mid-webinar, videos won't start, notifications get sent wrongly or not at all.

It almost always crashes in a way that makes it hard to retrieve the situation, and we just look silly to our customers. Very frustrating when we have spent $ on advertising to draw people to the webinar as it is our main sales tool, to then have to go into crisis mode and try to retrieve the situation is simply too much.

If all the features worked as they should ti would be a great platform - sadly it isn't. Canceling as of today and going back to something that works, even if it costs more.

September 2018

Cherlyn from Steps to Happyness

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Excellent for Live Webinars

Great! No complaints really.

Pros

WebinarJam has far by the best UI design out of all the webinar software I've used, and what truly impressed me was that they walk you through every single step.

I've had almost no problems with my live webinars, it's just the 5 second lag that threw me off (can't be helped when streaming live.)

Cons

I don't like that EverWebinar (automated webinar) is a separate add-on at an additional fee when other webinar software include both the live and the automated feature.

September 2018

Josh from UDM

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Potential to Be One of the Best Webinar Platforms

Pros

WebinarJam offers incredible marketing features at a great price. They have the POTENTIAL to be one of the best platforms out there IF everything worked the way it should.

Cons

Initially, I thought it would be a no-brainer to switch from GoToWebinar to WebinarJam. Turns out it was a nightmare. The WebinarJam platform was buggy and we couldn't get the basic functionality to work on a few webinars. We ended up switching back to GoToWebinar.

August 2018

Martin from FindFocus

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Very easy to get started - All the features you need at a competitive rate

I use webinar to do software presentations of my website blocker FindFocus and additional productivity training for my customers.

Pros

I really love how webinarjam integreates with Kartra an allin-one-marketing platform build by the same company. The additional training you get to run your webinars is awesome. If with no prior experience my first webinar was a great success and I made 2 sales with only 5 attendees.

Cons

I ended my first webinar by closing the browser. Therefore I lost the chat recording. Other than that I really like the plattform.

August 2018

Steven from FBA Freedom Hackers

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

TOP NOTCH SYSTEM + CUSTOMER SERVICE

Pros

Super easy to use!!! They have videos explaining everything and IF you still get stuck they have amazing customer service that reply so frickin fast!!! LOVE THIS!!!

Cons

Nothing... I loved everything about this =)

August 2018

Derrick from Phat Scooters & Phat Golf

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

1 of 5

Functionality

5 of 5

August 2018

Ok but ...

Pros

Seems like a great system - well thought out and put together.

Cons

Had extensive problems with the software and after working with CS came to the understanding that my 2015 Mac was not powerful enough for WJ. Odd since it works fine with other webinar programs. No biggie. I was bummed - but the WJ folks happily refunded my money.

Then one night I was on Facebook and noticed someone having the same problem as me. I asked her about her computer speed and shared mine pointing out the WJ told me that I could not run WJ because of the speed of my computer.

WJ deleted my comments and said they were outside their TOS.

Huh telling the truth is outside their TOS?

Really?

August 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

August 2018

Very easy to use

Pros

This is amazingly easy to sign up for if you want to attend a webinar. You simply need to enter your name and email and then choose a time. There is even an option for your time zone.

Cons

Most of the webinars that I have attended are recorded and not live however, there is no option to pause or rewind the webinar.

August 2018

chad from FITera Nutrition, LLC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

EXCELLENT

Pros

The software is very easy to use with incredible features. And their customer service is TOP-notch. HIghly recommended!

Cons

nothing, it's very well done and service is great!

July 2018

Nicole from Empower Broadcasting Network

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Easy to use even for a beginner

learning how to set up and deliver webinars

Pros

Easy to set up with video guides for each step of the process. I also love the flexibility with sending emails based on segments and the options for replays

Cons

I haven't found anything I don't like yet. It would be nice to have the watch now or watch previous replay available for webinarjam as well as everwebinar.

July 2018

Matthias from Eigener Herr mit Matthias Schwehm Persönlichkeitstraining

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

July 2018

Many possibilities, but it takes some time

Doing webinars in a very professional manner.

Pros

The tutorials are very great. Explaination videos everywhere you need it. And you have a lot of opportunities to use it in a way you need it.

Cons

In one case when I could not log in right before a live webinar, the support was not able to deliver me the correct log in data or to REALLY help me getting a new password. Instead I got the wrong password several times. One or two days later they apologized because they did a mistake. This one occasion cost me a lot of money and a lot of nerves... :-(

July 2018

Armando from Armando Femiano Digital Entrepreneur

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Actually i am using webinarjam for webinars about my works that is marketing online

satisfied all my needs in this moment

Pros

It is enough easy to understand how to use it. I've had a problem with integrations but with tutorials and support, in a little of time, i've understand where the issue was and fixed it.

Cons

Actually i've not used webinarjam so deeply to say if there is something that i don't like. For what i've to do, i can say that my needs are satisfied, for the moment

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2018

Great tracking and follow up system but horrible Webinar streaming

Pros

Webinar jam has some of the most sophisticated tracking and follow up system in the world. You can set up multiple campaigns depending on the user's action.

Cons

The sad thing is that your video streaming is so bad that it makes your attendees experience very troublesome. Choppy, drops off, blurry, huge delay... You name it, I've gone through it all.

June 2018

Adam from The Realistic Entrepreneur

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Great software + Great support

Pros

It is very easy to use and is very powerful for online marketers. The support is also excellent, I did an enquiry in their Facebook group and did not include my email address, they managed to search their user database and go out their way to find my email address, and reach out to me personally multiple times to fix an issue I was having, and the issue was resolved almost right away.

Cons

The long delay between live feed and viewers so the chat is always quite delayed, but this isn't a big problem at all and how good the rest of the software is really makes up for it