We constantly use it to conduct webinars, the usage characteristics are very good, we benefit much more than with similar software, WebinarJam allows us to integrate a large number of people to maintain stable communications, we can record webinars to have a backup, it is a system very good that we have been able to take advantage of when communicating with colleagues and clients from anywhere with the help of WebinarJam.

It is a software that has many functionalities, webinars are very easy to carry out, we can share information when we communicate, we can create surveys, send messages, we unify a large number of participants, the audio and image are of good quality, it is perfect for integrate it to many departments, the user interface is very intuitive.

On some occasions the communication is interrupted, but it is a problem with the internet connection, they are not WebinarJam problems.

It has been great. I would love to see improved features, however it's still supreme right where it is. Multi user function to restrict my other staff from download emails would be great.

We started using webinar jam we had to come up with a solution to pivot our business. Webinar allowed us the ability to literally take hundreds of prospects from our free webinar to being paid customers with ease. The set up process is pretty lengthly, but they created a simple step by step fool proof process that is so very worth it at the end of the day. We have used several other softwares which were either too pricy and didn't deliver the value or didn't offer a streamlined and easy process to get someone to purchase during the webinar. Because of webinar jam we have been able to make sometime over $5000 in one hour from sales. Thank you!

ability to stream on multiple social media platforms at once and collect emails from those that want to watch. lack of ability to allow attendees to sign up for email news letter during the sign up process. ability to assign user to your account however limit admin access so that my assistant and other staff can access and create webinars but prevent them from accessing the ability to download emails from past webinars. Would love if you also added in the ability to have break out rooms, or eventually full event options like hop.in

WebinarJam is a good webinar tool but it lacks the most important thing in a webinar. A good streaming quality for the viewer. We have noe had severeal webinar and the customers are pleased with the webinar tool itself but everybody is complaining about the streaming qaulity.

WebinarJam is fairly easy to use and has both sales and marketing functionality within. A big plus for the ability to create different landingpages. It is easy to create several automated replies to registrants that goes out based upon your chosen settings. The software is easy for other to learn and the user inerface is easy to understand.

The resolution on live webinars are not good at all. In order to get any good quality on the live streaming, you have to use 720p or 1280x720 in screen resolution. This does not cope well with many of our software and our clients have complained a lot on this when participating on the live webinar. A feature that is lacking is the ability to fast forward/back when watching replay using their own tool. This means that we have to download the webinar and place it on a different webpage and use other movieplayers. When they provide with an on demand functionality, the least I expect is the ability to jump to sections in the webinar. There are only one person that can enter the admin tool and create webinars. You are only allowed to have one admin user. When the plan is to have several webinars and many may be at the same time, we have to have the option to have several admins that can create webinars. The live screen itself is filled up with empty space that reduces the size of the shared screen. When showing functionality in a software, we need the whole screen so that the viewers can see everything in correct size and not minimized. The support is only by email, and they very often answers generic answers although the questions are specified. There is little understanding of the problem and just on resolution it took many emails back and forward before I could get a proper answer.

Very good. There are a couple tweaks - the main being this issue surrounding emails as we are struggling to track who is definitely receiving email and not turning up vs who are never getting the emails. On free webinars people rarely tell us but when its paid we are getting numerous (at least say 20-30%) saying they never received anything. This is our main sticking point that we can see becoming a larger issue over time as we, hopefully, continue to grow.

1. UI-- is great, simple to navigate and works really nicely. 2. lots of features that work really well in practise. 3. the actual webinar rooms and quality of signal with ability to use multimedia smoothly on my side for users to watch is amazing. 4. chat, handouts, polls-- all really fabulous 5. replay etc is excellent feature

1. Emails- we are having some issues with engagement on some of our tutorials. When I test the sign up process it ALWAYS works. But we are having issues with multiple users telling us they are not receiving emails prior to the webinar. This is affecting both the number who turn up to our lives but when we use paid for webinars there are quite a number telling us they never get the emails (not in junk/spam etc). The issue here is we have no way to track when emails bounce back from the individuals email server. Our only option is a short video we put on our website to tell people to contact us if they do not get an email within the first 30 minutes after signing up. 2. Certificates- I use another method currently but as we grow this would be an amazing feature. Your system already utilises the shortcodes for emails. If there was a way to be able to provide certificates that are personalised that would be a great feature that would be worth spending more money on for our business. Currently I do this manually on the desktop with mailmerge in excel/powerpoint to create pdfs and then send them from an SMTP client. 3 . Templates-- it would be really helpful if the profile were expanded to include ALL your defaults for webinars that automatically are present whenever you create a new webinar i.e. your logo within the emails, the body of the email you normally write, the replica replay and how long it will be present, all the editing of any registration forms etc.

Overall WebinarJam is still a great product, although I would hope that the development could work on new features. There has been nearly nothing new over the last 2 years and other Webinar platforms are investing way more into new features. Also the support could be better, even now in these times, waiting times of 4-5 days for an answer is really long. And I had to wait for answers during normal times 2-3 days and got a standard answer that was not related to my question. Very frustrating.

Setting up Webinars is easy and good structured, Webinars running mostly smooth, Functionality during the Webinar (chat, injections, etc) are great.

One feature we are missing the most is a better integration with Kartra as well as Zapier. We would highly need a feature to add Registration on the one or other way from outside. We have ask for this feature several times, but seems there is NO progress on that. As we have several memberships on Kartra, we like to be able to sign up persons to Webinars directly with automations from Kartra. This is a really big point for us.

Looking for an affordable but reliable way to provide LIVE webinars, WebinarJam did not perform as expected.

Made the decision of trying it after reviewing expert videos and websites like Capterra recommending it. I consult for a non-profit with limited budget and as many others, are in need of remote tools to deliver their messages. I am NOT in the business of selling fake guru trainings, I need a solid, professional platform to educate a demanding audience that attend free sessions. I hoped WebinarJam was the solution of my problems but the trial was unsuccessful.

Registration fields are very limited (e.g. we would love to request company name), confirmation emails work unreliably, interface is cumbersome and counter-intuitive (especially for attendees), if you upload the slides they lose the animation, we tried many times to share our powerpoint screen with little success. This is VERY frustrating and for us, it was unacceptable. It's probably better for pre-recorded webinars but I don't recommend it for Live Webinars. Avoid embarrasment! Customer service is really slow but I want to attribute it to COVID-19.

The only real benefit to this is that it can take more people in a meeting than Zoom, Otherwise nothing better

I thought it would be easy to set it up and run it.

I could not access the website when I was late for 1 minute. Also, it does not allow latecomers to my site. I f I set a weekly webinar for every Monday and something happens that I have to postpone it I cannot do it. I must set up a brand new one for the new date It requires a lot of bandwidth for my viewers who cannot see what happens if their internet is slow There is no way that I can determine if the people here and see me. I must always ask them. If I want to share my screen I cannot move from my current browser into another page and share which is not in that current browser

Great! :)

The options are very broad, which is awesome! The polls, and other integrations are very nice. You can adjust everything to your own style and color. The outgoing emails you can also adjust everything to your own wish. Great!

Sometimes it's a bit of a hassle to change one little thing. But once you get used to that, it's not a big deal.

I've been using Webinarjam for years. For starters, it's a no-brainer! It's easy to start and to learn how webinars work. However, I'm not crazy about the companies support. It used to be great, know just OK. I also see their offering a pic pricy compared with newer alternatives.

It's very easy to start, and its very well design. In a few minutes you can start and get up and going your first webinar. Also, it integrates with several platforms, like Aweber, Mailchimp, Zapper and the companies' own Kartra.

I can't see a big leap forward in the last couple of years. Yes, they did launch version 4 almost 2 years ago, but it was just a minor update, and since then, no new features whatsoever. They are lagging and don't innovate as much as one might want.

As a professional speaker and trainer, using this virtual platform has allowed me to offer my expertise across the country. Yes, there are other platforms available but when I offer my own WebinarJam link, I think it shows the level that I offer is higher than the common ones.

I choose this platform based on recommendations from those who know techy stuff and I am so glad I learned how to use it myself. Yes, it took some effort and attention to learn it but I didn't need to buy any fancy microphones or cameras, everything was included from the comfort of my own laptop!

The only thing I still haven't mastered is increasing my definition - picture quality could be better and I am not sure how to make that happen. But it is definitely good enough and certainly shows power points well.

I would recommend. It was a good option and looked great from the consumer / user side. Allowed us to drive attendance and user flow much easier than having to physically be on the webinars ourselves. Overall happy with it.

Software has great features that allow for “live” looking webinars. Was a great option for my company to use to run frequent webinars without having to be on the webinar. We used pre recorded videos. Follow up features and reminders worked well. Overall I was pleased with the software.

The set up was a bit complicated. Had to get my agency to help figure out the technical end so that it worked correctly.

WebinarJam has been okay overall. I rarely have technical issues, but some of the cons are BIG issues for me and have our company researching new platforms. We've had to add a second account to overcome some of these problems, and now we are looking at a third which has prompted our look for a platform that can meet our needs.

WebinarJam is easy to use from an attendee perspective. The pre-formatted landing pages are fantastic. The pricing is very affordable. I like that you can share handouts with attendees during the presentation.

There are multiple things that I dislike. Tech support is slow when you experience an issue and timeliness when you have issues with a webinar is extremely important. I don't like that I don't have the option to allow late attendees on WebinarJam like I do for EverWebinar - which creates a host of problems when you work with doctors who often run late due to patients. My attendees don't have the ability to fast forward or rewind the recordings which means I have the additional step of downloading the recording and then uploading the recording to YouTube. I really dislike the 30 minute wait between webinars, which is a scheduling nightmare in an of itself. When I originally signed up for WJ there were no limits to the number of attendees and now there are... which stinks. I'd also love the ability to add more registration options, not just name, phone, email...

It's not plug and play! My experience has been laborious and stressful. I am working diligently, and have been for 2 months, to understand how to pull off a webinar with no issues, but haven't yet. That is a whole lot of effort with very little return.

The reporting is what separates Webinarjam from the other platforms being used like Zoom.

The training. It is baffling that a webinar company does not have a single teaching webinar on their product. Instead you have read the directions that read like a tech manual. It's not good. In addition, because there is no call in support, problems cannot be fixed when you are experiencing them. I sit in on the QA sessions, which are helpful for general issues, but not specific to individual issues - which seem to be vast. Tied with training is the inability to customize or expand the registration page. For novices, we are lost when we hear terms like API ( we hear blah blah). All I need is a few more fields... why does it have to be so complicated? The guys who do the Q&A session are nice enough, but you can tell they are techies, when the people on the phone are not. It's speaking two different languages.

Horrible. Lost sales from using this platform.

The features of this product are glitchy beyond belief. One of the most important components (confirming a correct time) was not working for my last email for 6000 families & when I tried to get support to fix it, I emailed customer service department & submitted tickets AND sent instagram & facebook messages with NO RESOLUTION. The confusion my clients had over the time of the webinar created so much extra work & definitely prevented sales from happening. Am still in disbelief that webinar jam does business like this. They'll take your money for annual plans but then do NOT come through with customer service. Now that my webinar is finished, I'l be looking into getting a refund & cancelling my service & will be looking into easy webinar or zoom.

Glitchy software, Said the new 4/0 would be better, it's not. Time confirmation doesn't work (confirms London time, not PST - very confusing to students), emails not reliable (almost half of my students said they never got emails from the platform), so many to list. Customer Service is the worst I've ever experienced & I work with approximately 10 online platforms to run my online education business.

Overall WebinarJam was a decent software, if a bit overpriced. But it worked well for what I needed and for that I must give them credit. In my opinion, there are other products on the market that can give you what you need at a better price point.

I used WebinarJam for about 3 years when I first launched my website. Someone whose site I admired recommended them, so I signed up. At the time I was using Google Hangouts and their solution (an overlay over Google Hangouts) was a perfect fit. It gave me analytics for my Hangout and I could track who attended and who signed up but didn't show.

My least favorite part of the software was the price. I always thought I was paying far too much for what I was receiving. And when YouTube Live became a thing I jumped ship and haven't looked back. The person who recommended WebinarJam still uses the software. I don't get the appeal.

Reliable, easy to set up, set-and-forget. It's a winner for us.

Webinarjam has taken the 'fear' out of live presentations. Fear of not getting registrants, fear of tech failure, fear of not getting results. And converting those to Everwebinar has been our secret sales converter.

Support needs work. We struggled to get a few things right on the new platform. The integration with Infusionsoft is not as deep as it should be (we couldn't see all our tags - it was throttled). We had to get creative on our side to try keep it all working - things got desperate as the switch deadline loomed and no word from support. Would also like to be able to export the chat. That seems like a no-brainer when creating multiple niched/segmented webinars.

Too many inconveniences right now to switch from a different product. Service seems great though so I hope they continue to work on the clunky limiting features

Templates and layouts look good. The webinar view options look like what I was interested in.

1. Cannot show only the first upcoming date when you have a recurring session. Are forced to show the entire series 2. Cannot just jump into the section you want to edit, always need to take an extra couple of steps at the beginning to choose express or full even before you select your event. 3. Can't pay monthly so no opportunity to fully try it out before paying $500. If I had a monthly option I would try out for a few weeks and then decide on the full year payment. 14 days is not enough to try before you pay for the full year

I plan on using WebinarJam for three things: (1) marketing for customers for [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] is connects job seekers with a sharp, well-trained, highly effective personal recruiter to work with the jobseeker step-by step to get them employed. This is nothing like straight out of the box "career coaching" and it is not help with "resumes" (although it includes that) or some random job seeking program. It's having a PRIVATE RECRUITER working for the job seeker. Sourcing jobs that might be right for the job seeker. Networking on behalf of the job seeker. Guiding the job seeker in a successful salary negotiation. (2) delivering instruction to [SENSITIVE CONTENT HIDDEN] clients. (3) creating marketing webinars for my clients to promote themselves.

I found it easy to use and how amazing my webinar looked -- not just the actually webinar but all the ancillary materials look very high-end, well beyond my skills in creation of marketing materials .

Trying to think of something really -- but I like everything so far; setting up a webinar is easy. Doing it, is easy. And the tracking of information on participants is easy as well.

A new sales channel that gives you the oportunity to invest little time mostly, little resources, but you can reach a large amount of people, meaning more possible clients for your business . We got to people easy and they were more likely to participate to something that doe not imply leaving home or office. Saves them time and us money. :)

I like that its so intuitive that you can learn to use it by yourself, only watching the videos in the platform. It pretty much gives you all the elements to make a cool webinar. And reach out to people around the world if you choose to. Its very structures and the steps are very clear once you enter the platform. Gives variety for landing pages, reccomandations and most of all, if you have any problem, even if its your fault, the customer support team is very helpful and understanding.

There are a fiew features i would like to be more colourful and permissive with the users ideas. The Thank you page and the pre LIVE one are a bit to simplist. It would be awsome if you can put SM logos and links, colours of your choice for the backround. The presenters picture is redimensioned and it s really hard to find one that is not distorsioned there, though it s little.

Was great, but feeling extremely disappointed with the changes which don't appear to be beneficial to my business at all.

I found the set up of my Everwebinar webinar easy and love that it runs in the background of my business to continue bringing in leads and revenue

You are currently forcing a change that means I can no longer run my webinar as is, that I need to join another paid platform or have Youtube branding on my video and shifting it will ruin the data and success of my current funnel. I also have not had any response to help with this issue or whether I can keep it as is.

None. Just lots of wasted time and money.

We were attracted to Webinarjam because of the perceived value it offered against alternative providers.

It relies heavily on third party platforms (YouTube) and your YouTube channel must have at least 10,000 views to become enabled for Monetization which is a precondition to Webinarjam working correctly. Sadly we don't have 10,000 and after two months of applying with YouTube we are yet to be approved for Monetization. As the webinar is live streamed it also requires significant bandwidth. We have a good internet connection that works wonderfully with all of our other cloud solutions, but it isn't sufficient enough to run Webinarjam without major crashing issues. We run live Question & Answer webinars which don't work well with Webinarjam as there is a significant delay between the Presenter speaking and the Attendee hearing - it makes for really stunted conversation between both parties. This may not be an issue for one-way webinars, but ours are interactive and the delay is a significant an unavoidable by-product of their streaming set-up. We were drawn to the price tag in comparison to other providers, but we've learned you really do get what you pay for. After two months of numerous attempts and numerous consultations with Webinarjam we have been unable to run even one successful webinar. On this basis we asked for a refund and Webinarjam refused as it was outside their 30 day refund policy window.

overall, it has served me well for the phase of business development I have been in.

I like the option to stream videos from YouTube and also to do screen shares and slide shows. I also like that you can stream through WebinarJam‘s server, and that you can transfer live videos to Evergreen. It’s very organized, in terms of the dashboard.

I originally purchased the software to do livestreams through Facebook, but that functionality has been taken away, which has reduced my use of the program. Also calling attendees onto the screen with you is a bit glitchy. I’ve not been able to use it successfully. I also wish that adding tracking pixel was easier, and that you could redirect registrants to your own thank you page.

After using this for a couple of years, I've found out that WebinarJam stands out as the only one meant to generate sales. I do a weekly webinar and these guys make it so easy from announcing it, to getting subscribers, to selling a product. I also use Zoom (good for business meetings), and I've tried WebX & GoToMeeting but WebinarJam is the only one that will help you make money with their features.

It's difficult to really think of one thing that stands out in WebinarJam, but the built-in automated email platform makes it easy if you don't want to mess with your own platform. You can choose any number of announcement emails or follow-up emails that you want to automatically be sent out.

I wish that WebinarJam had a tool that allowed me to change the webinar start time/date when I've had a delay. Right now it requires you to create a brand new webinar and then get everyone to subscribe again.

I like the feature set that comes out of the box with Webinar jam/Everwebinar. Very robust with lots to like including ease of use and user-friendly for quick set up/configuration. It helps us reach lots of people and offer great online training opportunities. Also, I've reached out recently with technical support questions and issues as our needs have expanded and we're implenting more evergreen webinars and expanidng our offerings. They've been very helpful in troubleshooting and super quick to respond which is really important when you have live and or evergreen webinars happening on a schedule.

Had issue with bandwidth, poor video quality for live broadcasts recently even though I had well above the basic internet and system requirements. It really would be great to improve the live video quality here.