About Workplace by Facebook

Workplace is a communication tool that connects everyone, whether they’re behind a desk, in front of customers, or working from home.

Share important updates with teams, regions, or companies in official Groups. Send instant messages and make video calls in Chat. Hold virtual meetings with up to 50 colleagues in Rooms. Make company announcements more authentic and engaging with live video broadcasts.

Workplace also integrates with existing business tools, including Office 365 and G Suite, to provide a secure and productive way for people to share knowledge, work together, and build communities.


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Supported Operating System(s):

Web browser (OS agnostic)

1,026 Reviews of Workplace by Facebook

Average User Ratings

Overall

4.36 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(553)

553

4 stars

(307)

307

3 stars

(117)

117

2 stars

(26)

26

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1026 results

July 2019

User Profile Picture

Dilraj from Click Labs

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Facebook .. for work :)

Overall experience was very good. Workplace was like a really cool place for different team members to discuss daily office work rather than using some mundane office software.

Pros

The workplace is actually social networking for work. Its really convenient to use across the company and different team members can be tagged for any work to be assigned to them. The workplace posts can be directed to all the team members for passing on the vital information and discussions on the topic can be done using the comments section, just like the Facebook. The team events can be shared live on the platform also along with other facebook features available like chat etc.

Cons

The overall experience with software was really good but the one thing which is missing is keeping track of the tasks assigned to different team members by tagging them in a post.

Reasons for Switching to Workplace by Facebook

Workplace provided much more visibility to different threads and discussions. The data was much better organised and it was easier to look for archived data.

May 2021

Muhammad Zubair from Emaxis Online

Company Size: 2-10 employees

Industry: Computer Hardware

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

May 2021

Expose Your Abilities in an Organization with Workplace by Facebook

Workplace from Facebook is indeed a superb tool for communication, file sharing, and limited collaboration, but it also lacks some basic features that require an organization for proposals and progress tracking. Although, our experience with Workplace is quite good as it has most of the tools that are required by an enterprise-like organization.

Pros

It is a time when every organization wants its employees to become more productive when it comes to working remotely. Workplace by Facebook is providing great collaboration to build closeness between employees and management, everyone becomes important when they get the power to communicate all the time. The best thing to appreciate is that it has a similar user interface as Facebook, therefore it does not require any special training for the members. Going live is very simple for various organizational or personal events, adding participants is also quite simple. The video streaming feature is a time-saver, anyone can reach the whole organization or a group any time as desired. Voice and video calling features make members reach any team member with just one tap, it also allows to add participants for meetings and routine discussions. Every general post or event appears on the newsfeed, it keeps everyone updated with whatever occurs within an organization or a department. If there are different teams, simply make groups and add team members into them, collaborate with everyone conveniently, and communicate about assigned tasks to an individual or a whole group.

Cons

The main focus of Workplace is on communication like Facebook, but it lacks progress tracking features, assigning tasks, and getting follow-ups in real-time. Sometimes, we need proposals to be reviewed and approved by the management or clients, it would be great if there is a feature to add proposals and send them to desired members for review and approvals.

Reasons for Choosing Workplace by Facebook

Our familiarity with Facebook and pricing.

Reasons for Switching to Workplace by Facebook

People or more addicted to Facebook, so we moved to Workplace for more familiarity with Facebook.

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2019

Works just like Facebook!

Overall, I had a good experience with Facebook Workplace, and I definitely see the value of using it for an organization. It makes work a little more exciting and keeps members of the company engaged and integrated. However, it is also quite distracting and steers people away from the seriousness of work as they associate this with Facebook.

Pros

I liked the fact that it is incredibly easy to use this software! As long as you have used Facebook before (which I'm sure everyone has at this point), it's not difficult and won't take long for you to get used to how Facebook Workplace works. You can have a platform where all the members of your organization are included, but also make separate groups for different projects or teams. There's also the usage of video calls, calendar events, live broadcasts, chats, and so on. The news feed also keeps you connected with your other co-workers, and the entire system just seems really fun and light, and tries to make work a little more pleasant for everybody.

Cons

I think what was negative for Facebook Workplace is the mentality that people have towards this software. I found it difficult for some people to separate Facebook from Workplace and therefore it was difficult for them to take it seriously, and instead only viewed it as more of social media platform, and still direct their work somewhere else. This takes away from the whole point of fully integrating the company and its work and people into this platform.

Reasons for Switching to Workplace by Facebook

We wanted a more inclusive and engaging platform for all the members of the organization, and make it a more fun working environment.

May 2021

Hafizah from Celcom Axiata Berhad

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2021

Space for collaborating with colleague

Pros

The fact that i can use the same account that i have with Facebook to accessing the workplace tools is really amazing and cutting unnecessary step to registering with this software. Adding people that has already on my friend list to the work group is really simple. Apart from the video call feature that are available here, we also use the project management feature for our simple daily project.

Cons

The easy access to the Facebook news feed keep distracting me from my works for hours. It also gives a bad perspective from other people when we are opening the sites as this software is commonly associate as a platform for social media and people may thing that we are playing around on working hours even when we are using it for work related stuff.

Reasons for Switching to Workplace by Facebook

Twitter is quite fun to use but no space for working related stuff.

September 2019

User Profile Picture

A.L. from Executive Marketing Director for Our Write Side

Verified Reviewer

Company Size: 11-50 employees

Industry: Writing and Editing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2019

A Function Workspace for Teams

Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects.

Pros

What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next.

Cons

What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue.

Reasons for Choosing Workplace by Facebook

We chose it because it's simplicity made it easier to get all of our staff in one place. Management would have liked a program with more functionality but this was a good compromise.

Reasons for Switching to Workplace by Facebook

We had a hard time getting everyone to the watering hole at Asana, so to speak. Workplace being a Facebook product felt more familiar to our team members and therefore they found it easier to use.