About Workplace by Facebook

Workplace by Facebook is a cloud-based, integrated project management and team collaboration solution. Key features include voice and video calling, video streaming, live chat, document storage and more.

Broadcast project updates and achievements across the organization or within teams by posting to the News Feed. Give real-time feedback via comments and reactions. Run polls, connect with colleagues and discover like-minded people in work or interest-based groups.

Workplace offers live video streaming alongside traditional video conferencing and instant messaging. Use chat bots to  automate processes for payroll and benefits, hiring, onboarding and more.

It is available on a monthly subscription basis. Support is offered via email.


Supported Operating System(s):

Web browser (OS agnostic)

903 Reviews of Workplace by Facebook

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(483)

483

4 stars

(281)

281

3 stars

(108)

108

2 stars

(24)

24

1 stars

(7)

7

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 903 results

July 2019

Dilraj from Click Labs

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Facebook .. for work :)

Overall experience was very good. Workplace was like a really cool place for different team members to discuss daily office work rather than using some mundane office software.

Pros

The workplace is actually social networking for work. Its really convenient to use across the company and different team members can be tagged for any work to be assigned to them. The workplace posts can be directed to all the team members for passing on the vital information and discussions on the topic can be done using the comments section, just like the Facebook. The team events can be shared live on the platform also along with other facebook features available like chat etc.

Cons

The overall experience with software was really good but the one thing which is missing is keeping track of the tasks assigned to different team members by tagging them in a post.

September 2019

A.L. from Executive Marketing Director for Our Write Side

Verified Reviewer

Company Size: 11-50 employees

Industry: Writing and Editing

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

4.0

September 2019

A Function Workspace for Teams

Overall, Workplace did what we needed it to do and provided us with a functional, no-frills communication board to organize our projects.

Pros

What I like most about Workspace was the ease of communicating with entire teams set up based on individual projects. It allowed for a better workflow inside teams and from one team to the next.

Cons

What I liked least was the very limited features and the inability to have basic admin controls without upgrading. Removing nonactive team members was difficult and created a bit of an issue.

Reasons for Choosing Workplace by Facebook

We chose it because it's simplicity made it easier to get all of our staff in one place. Management would have liked a program with more functionality but this was a good compromise.

June 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2020

Easy to use

I like it - so easy to use you can see when your peers are logging in or not, as well if they read your message, you can even create events, or, do live streaming ( that's so useful in a conference or in a company event)- and you get like a pop up every time you get a message on your cellphone or computer

Pros

I use this app/software in my second job, in which I really need to have a debrief meeting every week, and what I really like that the software is so friendly it looks like you are in a social media app, so you can see when someone is typing, sending voice notes, as well, what I really really like, is that you don't actually have to have a Facebook account ( in my case) i don't like to mix social with work so I can use a different user/email to create it- and you can download the app and use it on your phone, so you can use it everywhere. You can share as many pictures as you might want or videos it doesn't have a limit.

Cons

Probably the only comment that I will share its that when you have like a 25 conference/meeting with video you might get stuck

September 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

September 2019

Works just like Facebook!

Overall, I had a good experience with Facebook Workplace, and I definitely see the value of using it for an organization. It makes work a little more exciting and keeps members of the company engaged and integrated. However, it is also quite distracting and steers people away from the seriousness of work as they associate this with Facebook.

Pros

I liked the fact that it is incredibly easy to use this software! As long as you have used Facebook before (which I'm sure everyone has at this point), it's not difficult and won't take long for you to get used to how Facebook Workplace works. You can have a platform where all the members of your organization are included, but also make separate groups for different projects or teams. There's also the usage of video calls, calendar events, live broadcasts, chats, and so on. The news feed also keeps you connected with your other co-workers, and the entire system just seems really fun and light, and tries to make work a little more pleasant for everybody.

Cons

I think what was negative for Facebook Workplace is the mentality that people have towards this software. I found it difficult for some people to separate Facebook from Workplace and therefore it was difficult for them to take it seriously, and instead only viewed it as more of social media platform, and still direct their work somewhere else. This takes away from the whole point of fully integrating the company and its work and people into this platform.

May 2020

Miguel from Vipers sport karate

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

1.0

Customer support

3.0

Functionality

5.0

May 2020

Workplace by Facebook review

It’s always been good and hasn’t ever bothered me as much as other places

Pros

What I liked the most it’s that it was easy to use.

Cons

It doesn’t really answer the quickest but it’s worth the wait

Reasons for Choosing Workplace by Facebook

Because it was cheap and had great reviews potential