All Zoom Meetings Reviews

1-25 of 13,298 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Barry

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed August 2021

Zoom Meetings - Cheap and Easy Solution for online collaboration

User Profile

Keion L.

Verified reviewer

Human Resources, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

Reliable Conference Software

My overall experience with Zoom is extremely good. The software is lightweight but very heavy hitting. It is packed with important features, controls and abilities. I feel this software one of the best on the market for audio video conferencing.

PROS

What I like most about Zoom software is that the software is available to use a no charge. The software has several features that I find to be extremely efficient Zoom allows you to have a one on one conference with any user in the world. You can use the software to do a conference call with technology devices such as computers, tablets and cell phone devices. The software utilizes audio, video and screen sharing capabilities. You can share your device screen so your audience can view a presentation, hear your voice and see you live via video camera. The Zoom software also allows you to screen record your device or computer. This function is key because you can record your presentations or conferences and use the recorded video later as a media marketing tool. The software is very easy to learn and is beginner friendly. Zoom also has very friendly customer support and technical assistance. I would recommend the software to any user who is interested in audio video conferencing software.

CONS

The only thing I like least about the software is the overlay controls. The controls can get in the way of your recording sometimes. The overlay can be docked near the bottom or the top section of the screen which is helpful.

Reason for choosing Zoom Meetings

I choose this product because it was reliable on multiple platforms seamlessly

Reasons for switching to Zoom Meetings

Operating system compatibility issues.

Imed

Verified reviewer

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2023

Discussion on the company's sustainable development initiatives

PROS

Convenience: Zoom Meetings make it possible for people to communicate and collaborate without flying anywhere in the world.

CONS

Distractions: Due to the ability to multitask during Zoom Meetings, some users have mentioned encountering distractions from their surroundings, such as kids, pets, or household noise.

hendrik

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

A important tool for communication during the COVID-19 pandemic was Zoom Meetings.

PROS

People frequently enjoy the following aspects of Zoom Meetings:Simplicity and user-friendliness: Zoom Meetings provide a simple, easy-to-navigate interface that makes it easy for participants to join meetings with only a few clicks.High-quality audio and video: Zoom Meetings' dependable audio and video quality enables participants to communicate clearly and easily throughout meetings.Zoom Meetings provides the possibility to apply virtual backgrounds and filters, which can make meetings more entertaining and imaginative.Features for screen sharing and real-time collaboration: Zoom Meetings' simple screen sharing makes it simple for presenters to show their screens and work with attendees in real-time.Zoom Meetings has a large meeting capacity.

CONS

A few potential downsides or difficulties using Zoom Meetings include:Security and privacy difficulties: Zoom has previously come under fire for its security and privacy policies due to problems like Zoom-bombing (where unauthorized people join meetings), data privacy issues, and encryption issues. Nonetheless, Zoom has worked to strengthen its security protocols through updates and improvements.Connectivity and technical problems: Zoom Meetings, like any online platform, may experience technical problems including slow internet access, audio/video hiccups, and software bugs that might impede the smooth operation of meetings.Long-term screen time fatigue: Zoom Meetings sometimes include lengthy durations spent in front of screens, which can cause weariness, eye strain, and other side effects of prolonged computer use.New user learning curve: During

Ambar

Verified reviewer

Outsourcing/Offshoring, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Zoom made Video Conferencing very simple.

I daily use Zoom and it is a great platform.

PROS

- Facilitates Wide Audiences- You can stream meetings and webinars on Facebook- Zoom is free.- Support for Google Calendar- Scalable for Large, Medium, and Small Businesses.- Easy to Use

CONS

From my end, there is no downside or any negative feedback for Zoom. It is a really great platform for video conferencing and meetings. Excellent!

Francisco José

Verified reviewer

Internet, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

The free version deserves a clapping

Is great, when I was TM and I had some issues with the other apps, this was the fastest solution to be connected with my team, of course sometimes 40mins wasn't enough but being free was great.

PROS

The free version is the more versatile one in front of others... Easy to sign up, easy to create and to invite participants, the best one of the free ones.

CONS

Of course if we have to pay... I prefer other apps such as teams or Lark. Is kind of limited to online meetings only and the best value we get paying it is to host large crowds in meetings, nothing else as my POV

muhamad

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2023

Remote app for every needs

we use zoom for about 1-2 years, and give us support to held meeting to our customers

PROS

big meeting room capacity, good video and audio quality

CONS

consume to much data due to the quality audio and video, sometime very laggy when participant show their faces

Zack

Verified reviewer

Mining & Metals, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2023

Working from home with long distance remote team meetings with Zoom

I had been asked to try it since everyone was already using it. Was free all the way and surprisingly not too many advertisements. Very smooth overall experience.

PROS

It was easy to setup , on iPad was almost automatic. It was ready for use almost instantly after downloading and initializing.

CONS

There is nothing to complain, maybe the storage space requirements are a bit much, but not that much.

Reason for choosing Zoom Meetings

It was the most recommended and popular.

Reasons for switching to Zoom Meetings

To accommodate more participants and larger team.

Olive

Verified reviewer

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2021

Zoom Meeting Review

The business problems I have solved using Zoom include the safety of employees and employers amidst the current Covid-19 pandemic. The restriction of travel in order to have an online meeting in the sense of following the WHO protocols amidst the Covid-19 pandemic has saved many lives.

PROS

Zoom has the capacity to hold huge meeting capacities and can be easily supported on Android, iPhone, Mac, iPad, and web platforms. Zoom has impressive features which enable the hosts and participants to effectively participate in the sessions especially the emojis which are required for the meeting interactions. Zoom has clarity of sound and image, the audio and picture quality features can be improved depending on one's personal preference.

CONS

Zoom should make it easier for the main speaker to be the main "character" and the size of the screen for them to be bigger and not to be small like the rest of the attendees in the meeting. Neither the Speaker view nor the Gallery view does this. It is difficult to determine who is speaking. Zoom should have a brief "profiles" option showing the attendees' brief biography and contact information if comfortable sharing as a form of networking. It would be great to be able to click a button and switch between display names. The time limit for a meeting time (45 minutes) in one session for non-premium members should be extended.

Reason for choosing Zoom Meetings

Its efficiency and ability to maintain quality audio and video over the other products.

User Profile

Jeremy

Verified reviewer

Financial Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2019

Virtual meetings with lots of features

As a coach, I did not want to limit my clients to driving distance, nor do I want to keep a dedicated office that I can bring "strangers" into, outside of my home. Zoom not only allows me to meet seamlessly but allows my clients to meet comfortably in their own home (and not have to worry about baby sitters, etc). The ease of use and multi-platform support removes any compatibility worries when setting meetings.

PROS

This software is easy for my clients to set up for a meeting with me virtually. I love that I can share my whole desktop, one window on it, a selected part, or even share the screen of my phone. I've used this to meet on a Mac, PC, iPhone, and iPad. This has options for recording meetings, setting defaults for audio/video, etc. You can do group meetings and allow client(s) to share or control my desktop. One thing I've only used occasionally is assigning a unique meeting ID for each meeting. I just use my standard ID so I can incorporate it into form emails and my scheduling software.

CONS

The free version limits group meetings to 40 min (but it's the free version; I do meet with others who have the paid version and it's great)

Reason for choosing Zoom Meetings

The free version (which I am currently using, but colleges use paid) has lots of features and a higher quality experience than other free platforms. And since my business isn't huge yet, having a quality free version I can later upgrade is great.

Reasons for switching to Zoom Meetings

I used to use Google Hangouts, but it didn't have the same video quality or professional feel. Since Hangouts is browser-based, it opened the doors for incompatibility and restriction of devices for my clients.

Muhammad

Internet, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

The Zoom, My Favourite Presentation tool.

Now if we talk about my overall experience with zoom, then I can say that zoom is the worst and valuable software on my computer. I'm not using zoom to only serve my sometimes with my friends, I am also using the zoom on a business level to generate good revenue. I used to provide online services of youtube watch time and youtube SEO, but some customers ask for a live demo first. And for that, I use to schedule a meeting with my client firstly on zoom. And on the live meeting, I will clear him each and everything through my screen share, and in return, he will offer me a good budget. Now if you also want to manage your business online or want to schedule an online meeting with your clients or want an online meetup with your youtube audience then definitely no platform is better than zoom. just download it free from Capterra and start enjoying a good life with zoom.

PROS

I liked the private chat and screen recording during the live meetings, too much. No matter has many participants have been joined, I can always chat with anyone privately. I can also send my message to all participants at once by going into the live chat tab. I usually do this, when I use to give live demo tutorials to my website users through the Zoom meeting app. I always use to chat privately with my professor during my online class, because I feel shame in asking a question before while class. But with the use of zoom, I can ask as many questions as they appear in my mind. And the second thing, why I liked the screen recording feature of zoom too much? The answer is so simple, I don't want to lose my client's trust and I also don't want to waste my own time. Because I can't offer tutorials to my clients, again and again, That is why I use to record my computer screen and upload screen recording on google drive and on dropbox. Now whenever any of my clients will ask me for the same demo, I will simply send him a link to the previous recording. And almost my all clients are totally satisfied with this method.

CONS

Actually, there is nothing that I found difficult to use or something least in this such amazing software. But I wish that there should be an option of Youtube Live streaming. I wish there should be an option too, There must be an option of linking google drive. Once live streaming or meeting is done, It should automatically upload the whole recording video to google drive for backup purposes. Now talk about that why there should be an option of youtube channel linking? The reason behind this one is, this thing wastes a lot of time to upload a video manually on google drive and on youtube. But I have to upload these recording videos on youtube because I can't store such long data on my personal computer. That's why I wish there should be an option of linking youtube and google drive or dropbox. It is not necessary to link google drive, I wish there may be an option of a cloud storage service to save our data. I hope that the respected team of zoom will take a look at my request and will introduce these features for me in the future.

Reasons for switching to Zoom Meetings

I don't like the file-sharing feature of team viewer too much that's why I use to switch the zoom for a good experience.

Jane

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Very useful for meetings and running online classes

Zoom allowed us to continue running classes during lockdown. We still use it now as it allows people who are geographically remote or who are self isolating or housebound to attend our classes. It has been a vital addition to our business. We also use it for many of our business meetings which saves time travelling.

PROS

It is very easy to use, especially for participants and most of the time it works very well. Like any product of this nature, it is subject to having a good stable internet connection. We also like that it integrates with our line of business software, TeamUp. It was fairly easy to setup although we did need to do a bit of experimentation int he early days to establish the right settings, esp for successful sharing of sound.

CONS

We mute & unmute participants throughout our classes, so they can give feedback. It is a little bit clunky to get everyone to unmute now, since Zoom lost the "Unmute all button". There is still a request to unmute but it is hidden away and it requires the participant to click on yes. Some of our participants are older or have long-term health problems and find it difficult to mute/unmute themselves.

Reason for choosing Zoom Meetings

Of the software we evaluated, we found that Zoom was the best match for our needs, allowed reasonable sharing of screen/audio and was, most importantly, simple for our participants to use.

User Profile

Joshua

Verified reviewer

Higher Education, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2019

Zoom makes videoconferencing easy, even for novice users.

Our organization's members are spread all over Northeast Ohio, and Zoom lets folks be face to face during a meeting, even when distance, weather, and other complications make in-person meeting impractical.

PROS

My absolute favorite thing about Zoom is the fact that inviting someone to a meeting is as simple as sending the link. On the end-user's side, all they have to do is click the link. If they've got the software, then they're all set. If not, the installer launches automatically. Simple, simple, simple. I work with mostly volunteers of varying levels of technical comfort, and this software has made my job much easier.

CONS

This is an extremely niche thing, and I have absolutely NO problem with the fact that the Zoom development team hasn't included these features, but one of the obstacles to our using Zoom for meetings has to do with Robert's Rules of Order -- in a totally electronic meeting, there is no integrated method for secret balloting during parliamentary proceedings. Again -- that's a SERIOUSLY edge use-case. No problems here, but since you asked...

Reason for choosing Zoom Meetings

Google Hangouts requires users to have a Google account, and not all of our users do. If they had to sign up for an account, then that's another layer of difficulty and instruction that stands between them and a meeting.

Reasons for switching to Zoom Meetings

Most of our users are volunteers with varying levels of technical comfort, and they aren't always available for intensive training sessions about how to use software. Zoom's installation experience is simple and straightforward, much more so than Skype.

Jenny

Accounting, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2021

The Industry Standard

I think Zoom is being so standardized that many other organizations don't consider alternatives at this point. I still prefer other webinar hosting platforms to Zoom, but Zoom meetings gets the job done. It is user friendly enough that even those unfamiliar with video conferencing software can still understand how to enter/exit the meeting room.

PROS

Zoom is being the industry standard and reaching almost every vertical now that remote work skyrocketed. I like that zoom allows you to change your background easily, pass presenter controls, and hold waiting rooms for others to enter the room.

CONS

The zoom toolbar can very easily get in the way of presenting which can be quite frustrating. I also wish there was a feature to let us know who was paying attention/idol on the meeting.

Reason for choosing Zoom Meetings

The Marketing team was using the GoTo product line and enjoyed it but the rest of the company wanted to consolidate our softwares so we all had to migrate to using Zoom.

Reasons for switching to Zoom Meetings

Although GoToMeeting and the sister products of the GoTo line are more robust, Zoom was a more affordable option for our organization.

User Profile

Leif

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Great conferencing software, couple annoyances

Overall really positive experience with the software as well as the sales and support teams.

PROS

I've tested a bunch of video conferencing options and landed on Zoom as the best. Quality is good (better than any other, but still could use improvement) and it has tons of features that I like. Really enjoy Zoom Rooms for conference rooms. I like that they are hardware agnostic. I got a Polycom Trio 8800 which acts as both the audio and the controller. Paired that with a cheapo PC from Amazon, an existing projector, and an inexpensive web cam to create a really nice solution. We add meetings to a conference room calendar and when you show up you can start the meeting with a single button from the Polycom. Very slick, although it took me a bit to get it configured properly.

CONS

It's frustrating that I have to buy both a Zoom Room license AND a pro user just to setup that room. The pro user should be included with the room since it is necessary to make it work. I really wish there was an option to start meetings with the video in the corner instead of full screen when you are the only person in the meeting. Sharing video is a bit glitchy and the audio lags. Outside of those issues it is great.

Reason for choosing Zoom Meetings

UberConference doesn't have a video sharing feature or room control.

Reasons for switching to Zoom Meetings

Join.me just didn't provide the features and support I wanted. Specifically they didn't have a similar "room" option. Also, their software in full screen still showed a bunch of stuff around it instead of just showing the other users full screen with tiny controls at the top like Zoom does.

Youssef

Verified reviewer

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

The software that replaced the office during the pandemic

Zoom was our main communication tool during the pandemic. During the past year we held important board meetings, celebrated birthdays, anniversaries and many other occasions. It made the distances shorter by offering an affordable and very easy to use communication platform

PROS

Zoom is very easy to use even by non-tech savvy people. You receive an invitation, you click and you're in. The interface is very simple. Calls over zoom are smooth and don't require a very high speed connection. You can use Zoom for free or you can upgrade it for longer meetings

CONS

The software can be enhanced by adding new features / integrations similar to Microsoft Teams, to integrate project management tools or other applications that can be useful for collaborating teams.

Reason for choosing Zoom Meetings

Zoom is easier to use especially for people who didn't have a Teams account

Reasons for switching to Zoom Meetings

Meetings on webex were very slow to start. Webex web client was very heavy and setting up a meeting wasn't the easiest experience.

Henry

Real Estate, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE