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> Reviews of Zoom Rooms. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Zoom Rooms is a good fit for you!

Source: https://www.softwareadvice.com/video-conferencing/zoom-rooms-profile/reviews

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Zoom Rooms Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/video-conferencing/zoom-rooms-profile/)

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# Zoom Rooms Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(46)

4

(29)

3

(5)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.3

Functionality

4.6

* * *

### Pros

"Zoom Rooms allows me to join, or create, team meetings through video calls and bring everyone together as we are spread across the state."

"It’s a widely used solution that supports many users in a Zoom room simultaneously while maintaining smooth performance."

"Having a large meeting or call and then being able to separate out into smaller teams before coming back altogether has been a game changer."

### Cons

"The transition to using Zoom was a challenge just because a lot of our employees weren't super tech-savvy so our IT support team did see an increase in ticket volumes with issues regarding the transition."

"The excessive and frequent updates tend to harm the overall user experience, there have been several occasions when I ended up joining meetings late because of them."

"There are also challenges when people don't have fast enough internet that it can lose connection."

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Zoom Rooms Reviews, Pros and Cons - 2026 Software Advice