All ClickMeeting Reviews
1-25 of 141 Reviews
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Christina
Verified reviewer
Mechanical or Industrial Engineering, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
ClickMeeting Complete Webinar & Conferencing Solution
ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered
PROSOur ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.
CONSWhen it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.
Reasons for switching to ClickMeeting
We have better video and live quality at a good price
Vendor Response
Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied March 2022
Geoffrey
Information Technology and Services, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2022
When stability is your #1 criteria
I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.
PROSIt's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.
CONSThere is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API
Reasons for switching to ClickMeeting
Gotowebinar needs your attendees to install something which adds a lot of friction. Clickmeeting works directly in your browser.
Vendor Response
Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2022
igor
Computer Software, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
FUNCTIONALITY
1
Reviewed January 2022
Think before you invest in this tool
Tool is only for basic needs. If you think about building business webinars look elsewhere.
PROS-> very basic -> reliable -> clean ux -> can export to xlsx
CONS-> this tool is not build to make marketing, lack of standard features like: --> tracking source who signed up for the --> switching between webinar types -> timeline consist duplicates -> you can by accident start live webinar before start time -> you can not save and customize your template, each time you need to build from start
Vendor Response
Hello, we highly appreciate your feedback. 1. ClickMeeting offers integrations for audience behaviour tracking which could be found here: https://integrations.clickmeeting.com/. 2. If you create a live event, you cannot change it to an on demand one (or other type). Contact us to accomplish it. 3. Timeline consists of all live event sessions started in your account (one event could be started more than once (accidentally), so each sessions has its own statistics and they are not considered as duplicates. 4. As for the template, there is no such possibility but you can create a "test" event with all necessary settings. 5. Moving on to the event start feature, once you joined the room, there are two buttons to prepare and start the event available for a user but if you clicked the wrong button you have 5 sec to undo event start and start it later on. Please do not hesitate to contact our Customer Success Team in case you any questions or doubts: https://clickmeeting.com/contact
Replied January 2022
Jake
E-Learning, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
The best platform for webinars
Very good and getting better all the time.
PROS*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus
CONS*Connection in China is patchy *Not enough people use it
Reasons for switching to ClickMeeting
Functionality, the event registration setup, on-screen functions, and the ability to jump between slides and large camera speaker view with ease.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied November 2023
Ladislav
Security and Investigations, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Good value for money, very fast support
Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.
PROSVery quick response. Not only the support but also changes in paid plan.
CONSI dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.
Reason for choosing ClickMeeting
There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Anonymous
2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Clickmeeting for webinar
It helped us to arrange a small scale webinars with our customers and we did not have too many errors but would be happy to see more features.
PROSClickMeeting provides Facebook and Youtube streams, if you are in the first steps arranging webinars ClickMeeting could be an option. Tutorials and customer support is really helpful. Statistic reports make it easy to measure your webinar success. It has a pool and survey features help you to understand customer needs.
CONSEven though the software is easy to use but sad that at least for beginners they do not offer a free plan. I would be happy if I could see the wireless screen sharing integration.
Reasons for switching to ClickMeeting
Live streams quality were better which was the key point because social media is the place where we are most active.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. We would like to inform you that we offer a 30-day free trial to test the platform. All the best, ClickMeeting Team
Replied November 2020
Joanna
Non-Profit Organization Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Useful in educational activities
The overall impression is very positive. The program is super useful in our educational activities.
PROSThe program is user-friendly and very intuitive. You can plan many online meetings and webinars there.
CONSI did not notice any problems with the operation of the program. I can't write anything negative about him.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied February 2024
Mirosław
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Click Meting review
My experience using ClickMeeting is very positive.
PROSIt is easy and transparent platform that works perfectly in a school setting.
CONSOne aspect of ClickMeeting that could improve is its limited interactive features.
Vendor Response
Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2024
Agnieszka
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Very satisfied
I am very satisfied of using the ClickMeeting since 5 years. I am very happy to continue the purchase
PROSGood quality of the product. Communication with customer service is very easy and friendly.
CONSnon, everything is really great and I recommand the product
Grzegorz
Civic & Social Organization, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed February 2024
Opinion about Clickmeeting
Using the Clickmeeting platform allows us to conduct online meetings for our beneficiaries. The event is easy to organize and offers many opportunities for meeting participants.
CONSAt the moment I don't see any disadvantages.
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied February 2024
Bartosz
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Review
I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.
PROS- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players
CONS- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)
Reason for choosing ClickMeeting
I feel that with Clickmeeting I get high quality software and very good support. With big players you never have chance to speak to real person. Also Clickmeeting is Polish so I know I support Polish company not Big techs.
Vendor Response
Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022
Dariusz
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Clickmeeting - wow
Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.
CONSNo, everything is perfect. Great customer service. I'm very happy.
Vendor Response
Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team
Replied August 2023
Dinesh
Verified reviewer
Pharmaceuticals, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
A feature rich
One can really rely blindly on it
PROSEasy to arrange webinar Also suitable for freelancers
CONSApp allows to host upto 25 attendees. Their should be enough YouTube tutorials for the use of Clickmeeting
Reasons for switching to ClickMeeting
Easy to handle with lot of functionality
Vendor Response
Hello Dinesh, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied June 2022
Małgorzata
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
I recommend ClickMeeting!
ClickMeeting is an excellent communication platform. It is effortless to use. It is one of the best tools I have used.
PROSI like the most: - ease of use - high quality records - good communication tools with users - polish language version - very good help desk this year
CONSNothing... I do not have any complaints.
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied May 2022
Paweł
Medical Practice, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
The best
Getting better! Other programs may slowly hide behind them!
PROSNo failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!
CONSNo such things! You are the Best! Best! Best!
Reasons for switching to ClickMeeting
Because you have better customer service
Vendor Response
Hello Pawel, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2022
Anonymous
11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Good webinars deserve a good platform like Clickmeeting
It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.
PROSClickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.
CONSAs far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.
Ricardo
Leisure, Travel & Tourism, 201-500 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed March 2019
Mixed feelings - has a lot of potencial but not always stable
We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.
CONSNot always with a stable connection and our users find it confusing to start the meeting.
Vendor Response
Hello Ricardo, Thank you for the review! We are glad you enjoy using our platform. If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester Alternatively, please contact our support team at support[at]clickmeeting.com All the best, ClickMeeting Team
Replied November 2020
Anonymous
11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
Getting to know my employer
It was great getting to know my employer by the kind of software they used
PROSI liked that I did not use the software before
CONSI was a bit an unfamiliar experience at the beggining
Reasons for switching to ClickMeeting
Because the employer used that one
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied May 2022
Francisco
Law Practice, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Clickmeeting Review
The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings
CONSThe quality of the service is quite good, without any setbacks
Reason for choosing ClickMeeting
Great quality and services. Easy to understand and utilize by a large network of workers
Vendor Response
Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team
Replied August 2021
Julia
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great platform for online webinars
Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.
PROSGreat opportunity to organize a large group meetings
CONSWe have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam
Vendor Response
Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied January 2023
Katarzyna
Verified reviewer
Hospital & Health Care, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
ClickMeeting: amazing and intuitive tool
- polish language version - easy to use - nice interface - great quality of picture and sound - stable connection
CONSNothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!
Vendor Response
Hello Katarzyna, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied April 2022
Maciej
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Adventure with ClickMeetingv
the program is a great tool for online users. We are very satisfied throughout the period of cooperation, we want to use this tool for another year
PROSworking with clickmeeting allows you to save time and create a community of people for whom education is the most important thing in life. A friendly, simple and engaging program
CONSa small number of potential visitors, a small number of potential presenters
Vendor Response
Hello Maciej, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied July 2022
Tyler
Verified reviewer
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed September 2020
ClickMeeting Webinar Review
I like ClickMeeting, it has plenty of customization available in order to market an upcoming webinar. If they can make a few minor tweaks, I would reevaluate it and give it a 10.
PROSClickMeeting has an extensive dashboard while giving a webinar. My favorite thing about it is the surveys and polls you can create during a presentation. Its a great way to get the audience involved and check on learning. It has plenty of customization from the registration page, to follow ups, to the interface itself. We just started using ClickMeeting and we enjoy it so far.
CONSThere are several little flaws about it that stop me from giving it a higher review. Its as if they have the right idea with several thins but lacked in the execution. For example, you can upload a PowerPoint presentation to ClickMeeting for the webinar. However, whenever I upload, all the images get blurry and aren't as sharp, and animations do not work. It's a minor detail, but it adds up. Another detail that would be great is the option to upload your own background.
Vendor Response
Hello Tyler, Thank you for the review! We are glad you enjoy using our platform. As for the problem with the presentation, maybe you can try to upload it in PDF format. To submit your own background, you will need to contact our sales team as this option comes with an additional cost. All the best, ClickMeeting Team
Replied November 2020
Maria
Verified reviewer
E-Learning, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
One product for different meetings online
ClickMeeting is very intuitive and easy to use.It provides different types of meeting options, so we can take full advantage of features for meetings, webinars, internal meetings.We use recordings for our Youtube channel and to record internal meetings.
CONSSo far I had no issue with Clickmeeting, the software is very intuitive and our not-tech-savy audienence, participants and partners rarely need any assistence in using the ClickMeeting
Vendor Response
Hello Maria, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team
Replied February 2023
Ryan
Education Management, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed April 2020
Would never recommend ClickMeeting to anyone
I started using ClickMeeting about a month ago for a weekly webinar series. Will never use them again and do not recommend you use them. They have compromised my webinars with their technical problems and poor customer support does not help.
PROSCan show YouTube videos, presentations, post questions participants ask, etc.
CONSFrequently technical glitches (day of my webinar I wasn't able to upload a powerpoint because they were having problems). Poor customer support (wait times for online chat often exceed 80 minutes). Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.
Vendor Response
Hello Ryan, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. The average waiting time on chat is about 2,5 minutes, so if you need further help, we will be more than happy to assist. All the best, ClickMeeting Team
Replied November 2020