All ClickMeeting Reviews

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User Profile

Christina

Verified reviewer

Mechanical or Industrial Engineering, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

ClickMeeting Complete Webinar & Conferencing Solution

ClickMeeting has been a great tool to use for customer onboarding over the past year and beginning of the first quarter of this year. We are satisfied with the service offered

PROS

Our ability to master the platform in such a short time. When we were nervous that we'd have more people than intended, upgrading was a breeze. We don't need to purchase additional administrator accounts or logins for each user that wants to create an event. For our little team, this solution was just what we needed, and it didn't appear to be designed for a corporation that employs a complete staff simply to deal with webinar software and technology.

CONS

When it comes to designing and using individual presenter profiles, we've run across some issues. It's frequently difficult to recognize who's speaking at a conference since we use the same profile for several people.

Reasons for switching to ClickMeeting

We have better video and live quality at a good price

Vendor Response

Hello Christina, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied March 2022

Geoffrey

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

When stability is your #1 criteria

I like that it's a flexible and easy to use tool. Support is always here to help. My main concerns are the hefty price if you signup without any discount, the lack of flexibility when it comes to upgrades (need to go through support), the lack of marketing features to maximize sales / conversions when you're live.

PROS

It's the most stable webinar tool I've tested. Even if you run into problems, you can still switch to the phone option to pick up where you left. Recordings are made in the cloud and can be synced automatically with your dropbox (but as a rule of thumbs, I always recommend to make your own local recording, better be safe than sorry). The API allows to automate a lot of stuff in the background if you want to skip their registration process to increase conversions.

CONS

There is no way to have a real button for your call to action like in webinarjam : you can just paste a link in the chat. Generally speaking, it's not a "marketing centered" tool so you won't have all those features like "scarcity" countdown available. Pricing is quite expensive, especially if you need to run parallel sessions and capacity upgrades. For big capacity upgrades (>500 attendees), I had to contact support ahead of time as it's a manual process. It's not always possible to "know" in advance so you will most likely run out of capacity or pay for nothing. The API

Reasons for switching to ClickMeeting

Gotowebinar needs your attendees to install something which adds a lot of friction. Clickmeeting works directly in your browser.

Vendor Response

Hello Geoffrey, Thank you for your review and rating. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied February 2022

igor

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

3

FUNCTIONALITY

1

Reviewed January 2022

Think before you invest in this tool

Tool is only for basic needs. If you think about building business webinars look elsewhere.

PROS

-> very basic -> reliable -> clean ux -> can export to xlsx

CONS

-> this tool is not build to make marketing, lack of standard features like: --> tracking source who signed up for the --> switching between webinar types -> timeline consist duplicates -> you can by accident start live webinar before start time -> you can not save and customize your template, each time you need to build from start

Vendor Response

Hello, we highly appreciate your feedback. 1. ClickMeeting offers integrations for audience behaviour tracking which could be found here: https://integrations.clickmeeting.com/. 2. If you create a live event, you cannot change it to an on demand one (or other type). Contact us to accomplish it. 3. Timeline consists of all live event sessions started in your account (one event could be started more than once (accidentally), so each sessions has its own statistics and they are not considered as duplicates. 4. As for the template, there is no such possibility but you can create a "test" event with all necessary settings. 5. Moving on to the event start feature, once you joined the room, there are two buttons to prepare and start the event available for a user but if you clicked the wrong button you have 5 sec to undo event start and start it later on. Please do not hesitate to contact our Customer Success Team in case you any questions or doubts: https://clickmeeting.com/contact

Replied January 2022

Jake

E-Learning, 11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

The best platform for webinars

Very good and getting better all the time.

PROS

*The ability to go between video and screenshare with ease - the fact that the presenter can be the whole viewing window with one click. *The on screen functions - drawing etc. *The ability to prep everything before hand and be able to jump between slides, videos, camera, white board etc at the click of a button - this is far superior to Zoom, Skype, Teams etc. *The all-in-one event set up & registration system *The chat function works better than other platforms *The post-event data is excellent - a real bonus

CONS

*Connection in China is patchy *Not enough people use it

Reasons for switching to ClickMeeting

Functionality, the event registration setup, on-screen functions, and the ability to jump between slides and large camera speaker view with ease.

Vendor Response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied November 2023

Ladislav

Security and Investigations, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2023

Good value for money, very fast support

Overall with CM we are able to cover our needs. In some ways we have to compromise our expectations and sometimes the tools are more complex than they could be. However, thanks to the quick support, we were always able to resolve everything close to our satisfaction.

PROS

Very quick response. Not only the support but also changes in paid plan.

CONS

I dont like embeded e-mails (notifications, invitations) customisation possibilities (use of my own "from scratch" templates would be great) and also the poor contact management.

Reason for choosing ClickMeeting

There was a historical experience with it in our company (we have an account already) and positive feedback (to support especially) & in comparison with other tools there wasnt any major disadvantage in features. I also have some bad experiences with other tools from previous work. Prices were similar.

Vendor Response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied January 2023

Anonymous

2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2019

Clickmeeting for webinar

It helped us to arrange a small scale webinars with our customers and we did not have too many errors but would be happy to see more features.

PROS

ClickMeeting provides Facebook and Youtube streams, if you are in the first steps arranging webinars ClickMeeting could be an option. Tutorials and customer support is really helpful. Statistic reports make it easy to measure your webinar success. It has a pool and survey features help you to understand customer needs.

CONS

Even though the software is easy to use but sad that at least for beginners they do not offer a free plan. I would be happy if I could see the wireless screen sharing integration.

Reasons for switching to ClickMeeting

Live streams quality were better which was the key point because social media is the place where we are most active.

Vendor Response

Hello, Thank you for the review! We are glad you enjoy using our platform. We would like to inform you that we offer a 30-day free trial to test the platform. All the best, ClickMeeting Team

Replied November 2020

Joanna

Non-Profit Organization Management, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Useful in educational activities

The overall impression is very positive. The program is super useful in our educational activities.

PROS

The program is user-friendly and very intuitive. You can plan many online meetings and webinars there.

CONS

I did not notice any problems with the operation of the program. I can't write anything negative about him.

Vendor Response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied February 2024

Mirosław

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Click Meting review

My experience using ClickMeeting is very positive.

PROS

It is easy and transparent platform that works perfectly in a school setting.

CONS

One aspect of ClickMeeting that could improve is its limited interactive features.

Vendor Response

Thank you for your review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied February 2024

Agnieszka

Education Management, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Very satisfied

I am very satisfied of using the ClickMeeting since 5 years. I am very happy to continue the purchase

PROS

Good quality of the product. Communication with customer service is very easy and friendly.

CONS

non, everything is really great and I recommand the product

Grzegorz

Civic & Social Organization, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2024

Opinion about Clickmeeting

PROS

Using the Clickmeeting platform allows us to conduct online meetings for our beneficiaries. The event is easy to organize and offers many opportunities for meeting participants.

CONS

At the moment I don't see any disadvantages.

Vendor Response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied February 2024

Bartosz

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Review

I enjoy using the software. Sometimes I feel that in google meet video conferencing it was easier to schedule quickly a meeting, but then Clickmeeting is much more advanced.

PROS

- planning ahead webinars and meetings and select between webinars and meetings (different types of events) - you can just send the link to attendees and presenters (you don't have to send official invites from clickmeeing.com) - you can upscale and downscale licence - sometimes there is time when licence expired, but my account still exists. Just need to pay to reactivate. - real (not bot) customer support - polish customer support - I don't think I would get any live support from other big tech players

CONS

- you have to ask customer support to downscale licence - but customer support is very efficient in helping with this - you cannot have more than one webinar/meeting at a time (or maybe it is possible with more expensive licence?)

Reason for choosing ClickMeeting

I feel that with Clickmeeting I get high quality software and very good support. With big players you never have chance to speak to real person. Also Clickmeeting is Polish so I know I support Polish company not Big techs.

Vendor Response

Hello Bartosz, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied July 2022

Dariusz

Education Management, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Clickmeeting - wow

PROS

Good teleconferencing platform. User-friendly and intuitive interface. Excellent customer support. So, everything needed in this type of solution.

CONS

No, everything is perfect. Great customer service. I'm very happy.

Vendor Response

Hello Dariusz, Thank you for the review. We are glad that you enjoy using our platform> All the best, ClickMeeting Team

Replied August 2023

User Profile

Dinesh

Verified reviewer

Pharmaceuticals, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

A feature rich

One can really rely blindly on it

PROS

Easy to arrange webinar Also suitable for freelancers

CONS

App allows to host upto 25 attendees. Their should be enough YouTube tutorials for the use of Clickmeeting

Reasons for switching to ClickMeeting

Easy to handle with lot of functionality

Vendor Response

Hello Dinesh, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied June 2022

Małgorzata

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

I recommend ClickMeeting!

ClickMeeting is an excellent communication platform. It is effortless to use. It is one of the best tools I have used.

PROS

I like the most: - ease of use - high quality records - good communication tools with users - polish language version - very good help desk this year

CONS

Nothing... I do not have any complaints.

Vendor Response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied May 2022

Paweł

Medical Practice, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

The best

Getting better! Other programs may slowly hide behind them!

PROS

No failures, no problems with customer service and very good video broadcasting quality. More and more additional functions!

CONS

No such things! You are the Best! Best! Best!

Reasons for switching to ClickMeeting

Because you have better customer service

Vendor Response

Hello Pawel, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied January 2022

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Good webinars deserve a good platform like Clickmeeting

It is already more than 4 or 5 years since I created our corporate account for Clickmeeting. Support is very helpful and I really know they care about their users. They've helped me to solve an issue with running several parallel events recently. So, I'm totally satisfied with ClickMeeting.

PROS

Clickmeeting's interface has always been an advantage of the service. Now, with their new dashboard and live steaming options for Youtube and Facebook is it just perfect. However, the best this is stability of service, which is essential for online events.

CONS

As far as I see they still use flash technology. I have not ha any issue with it, but this may be a problem for some users.

Ricardo

Leisure, Travel & Tourism, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2019

Mixed feelings - has a lot of potencial but not always stable

PROS

We have been using ClickMeeting for a while now and I must say it has all the features we need: Meeting and Webinar sessions, Waiting Room, plugins, Invitation is easy, recording, etc. However our users don't find it easy to use, we always need someone from the IT team to give a help to launch the meeting. Also during meetings it is common tho lose the sessions and we have to login again and excuse the participants... we already change our wifi AP but still happens sometimes.

CONS

Not always with a stable connection and our users find it confusing to start the meeting.

Vendor Response

Hello Ricardo, Thank you for the review! We are glad you enjoy using our platform. If you lose connection during online meetings, please run a test: utilities.clickmeeting.com/connection-tester Alternatively, please contact our support team at support[at]clickmeeting.com All the best, ClickMeeting Team

Replied November 2020

Anonymous

11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

Getting to know my employer

It was great getting to know my employer by the kind of software they used

PROS

I liked that I did not use the software before

CONS

I was a bit an unfamiliar experience at the beggining

Reasons for switching to ClickMeeting

Because the employer used that one

Vendor Response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied May 2022

Francisco

Law Practice, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Clickmeeting Review

PROS

The platform is user-friendly and easily understandable. It is a great platform for webinars and other online events, as well as for online meetings

CONS

The quality of the service is quite good, without any setbacks

Reason for choosing ClickMeeting

Great quality and services. Easy to understand and utilize by a large network of workers

Vendor Response

Hello, Thank you for the review! We are glad you enjoy using our platform. Best regards, ClickMeeting Team

Replied August 2021

Julia

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Great platform for online webinars

Clickmeeting is a great alternative to the most popular platforms, we absolutely loved the Q&A function and many many more. Creating online webinars was very intuitive and the Clickmeeting's team is really supportive.

PROS

Great opportunity to organize a large group meetings

CONS

We have very good experience with the platform, the only thing that drawn our attention is that emails with invitation tend to land in spam

Vendor Response

Hello, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied January 2023

User Profile

Katarzyna

Verified reviewer

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

ClickMeeting: amazing and intuitive tool

PROS

- polish language version - easy to use - nice interface - great quality of picture and sound - stable connection

CONS

Nothing so far. The quality of the service is really good, without any setbacks. We are using it very successfully! It's very useful!

Vendor Response

Hello Katarzyna, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied April 2022

Maciej

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Adventure with ClickMeetingv

the program is a great tool for online users. We are very satisfied throughout the period of cooperation, we want to use this tool for another year

PROS

working with clickmeeting allows you to save time and create a community of people for whom education is the most important thing in life. A friendly, simple and engaging program

CONS

a small number of potential visitors, a small number of potential presenters

Vendor Response

Hello Maciej, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied July 2022

User Profile

Tyler

Verified reviewer

Electrical/Electronic Manufacturing, 1,001-5,000 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed September 2020

ClickMeeting Webinar Review

I like ClickMeeting, it has plenty of customization available in order to market an upcoming webinar. If they can make a few minor tweaks, I would reevaluate it and give it a 10.

PROS

ClickMeeting has an extensive dashboard while giving a webinar. My favorite thing about it is the surveys and polls you can create during a presentation. Its a great way to get the audience involved and check on learning. It has plenty of customization from the registration page, to follow ups, to the interface itself. We just started using ClickMeeting and we enjoy it so far.

CONS

There are several little flaws about it that stop me from giving it a higher review. Its as if they have the right idea with several thins but lacked in the execution. For example, you can upload a PowerPoint presentation to ClickMeeting for the webinar. However, whenever I upload, all the images get blurry and aren't as sharp, and animations do not work. It's a minor detail, but it adds up. Another detail that would be great is the option to upload your own background.

Vendor Response

Hello Tyler, Thank you for the review! We are glad you enjoy using our platform. As for the problem with the presentation, maybe you can try to upload it in PDF format. To submit your own background, you will need to contact our sales team as this option comes with an additional cost. All the best, ClickMeeting Team

Replied November 2020

User Profile

Maria

Verified reviewer

E-Learning, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

One product for different meetings online

PROS

ClickMeeting is very intuitive and easy to use.It provides different types of meeting options, so we can take full advantage of features for meetings, webinars, internal meetings.We use recordings for our Youtube channel and to record internal meetings.

CONS

So far I had no issue with Clickmeeting, the software is very intuitive and our not-tech-savy audienence, participants and partners rarely need any assistence in using the ClickMeeting

Vendor Response

Hello Maria, Thank you for the review. We are glad that you enjoy using our platform. All the best, ClickMeeting Team

Replied February 2023

Ryan

Education Management, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2020

Would never recommend ClickMeeting to anyone

I started using ClickMeeting about a month ago for a weekly webinar series. Will never use them again and do not recommend you use them. They have compromised my webinars with their technical problems and poor customer support does not help.

PROS

Can show YouTube videos, presentations, post questions participants ask, etc.

CONS

Frequently technical glitches (day of my webinar I wasn't able to upload a powerpoint because they were having problems). Poor customer support (wait times for online chat often exceed 80 minutes). Sound problems when using a replay of a live webinar for an on-demand one. Company is quick to deflect onto the customers.

Vendor Response

Hello Ryan, Thank you for your feedback. Our support team is always there to offer assistance with any technical issues. The average waiting time on chat is about 2,5 minutes, so if you need further help, we will be more than happy to assist. All the best, ClickMeeting Team

Replied November 2020

Showing 1 - 25 of 141 Reviews