SproutVideo vs Vidyard

RATING:

4.8

(144)
Comparisons

SproutVideo has 144 reviews and a rating of 4.82 / 5 stars vs Vidyard which has 116 reviews and a rating of 4.52 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (144)
4.5 (116)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 2, 2024
November 21, 2023
Pros/Cons
  • Pros

  • This is where chat-window support is awesome. The developers actually care and respond with helpful ideas and even code snippets to get you through an unexpected rough patch.
  • The customer service has been responsive and helpful when I wanted advice about customisation, the analytic and broadband usage analytics are good.
  • Cons

  • I have very little to say that is negative, but I sometimes get impatient waiting for the video to process, but that may just be me.
  • Its hard to reference the correct video for what we do.
Read all user reviews
  • Pros

  • You don't need complicated equipment to start creating your videos and generate value. It has bazillions of resources to help you kickstart.
  • The customer support is extremely responsive and very helpful. The training we received as well as exactly what we needed to get everything set up.
  • Cons

  • There is not much I don't like about this. The videos are hosted on their site and if you delete from your library the video is no longer available to view.
  • As with many software, there are some features that are limited if you don't use de paid version.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos