# Covideo Software Reviews, Demo & Pricing - 2026 > Review of Covideo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/video-making/covideo-profile --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Covideo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/video-making/covideo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/video-making/covideo-profile/alternatives/) # Covideo 2026: Benefits, Features & Pricing Wondering if Covideo is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Covideo 4.9 [(34)](https://www.softwareadvice.com/video-making/covideo-profile/reviews/) Pricing Starting at $69.00 per month ### About Covideo With Covideo, users can record, send, and track videos easily. It includes deep analytics that provides real-time results and instant insights. It helps staff members turn leads into conversions, condense their sales cycles, and close more deals. When users record from their smartphone or computer, they can share their videos via email, SMS text, social media, or your CRM. Plus, Covideo integrates with several third-party applications, including Salesforce, LinkedIn, Chrome, Office 365, Gmail, and more. Wondering if Covideo is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Covideo User Interface ## Popular Covideo Alternatives Main Product Covideo 4.9 [(34)](https://www.softwareadvice.com/video-making/covideo-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.89Value for money - 4.94Customer support - 4.68Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(488)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.70Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## Covideo Pricing and Plans Starting price: $69.00 per month Free Trial Free Version Basic $69.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Covideo Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Covideo Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Annotations Audio Capture Audio/video file upload Automatic Transcription Backup and Recovery Behavior Tracking Brand Overlay Bulk Uploading Campaign Analytics Caption Service Categorization/Grouping Click Tracking Closed Captions Collaboration Tools Commenting/Notes Contact Management Content Creation Content Library Content Management CRM CRM Integration Custom Development Customizable Branding Customizable CTAs Customizable Reports Customizable Templates Data Import/Export Document Storage Email Campaign Management Email Management Email Marketing Email Tracking Engagement Tracking Event Triggered Actions File Management File Sharing File Transfer Filtering Image Library Interaction Tracking Interactive Content Labeling Landing Pages/Web Forms Lead Capture Lead Generation List Management Media Library Mobile Access Mobile Optimization Mobile Screen Support Multi-Channel Distribution Multi-Channel Marketing Multi-Language Multimedia Support Multiple Format Support On-Demand Recording Personalization Preview Functionality Privacy Options Rapid Creation Real-Time Analytics Real-Time Data Real-Time Reporting Recording Reporting & Statistics ROI Tracking Role-Based Permissions Sales Onboarding & Training Screen Capture Screen Recording Search/Filter SMS Messaging Social Media Integration Social Promotion Social Sharing Speech-to-Text Analysis SSL Security Subscriber Management Subtitles/Closed Captions Tagging Template Management Templates Text Editing Text Overlay Third-Party Integrations User Interaction Tracking User Management Version Control Video Archiving Video Capture Video Creation Video Editing Video Hosting Video Management Video Streaming Video Support Video Tagging Visual Analytics Voice-Over/Audio Website Analytics YouTube Uploading ## Covideo User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 6% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.9 Value for money 4.9 Customer support 4.9 Functionality 4.7 Tyson C. Verified reviewer Higher Education 501-1000 employees Used daily for more than 2 years Reviewed December 2022 Easy to use and a convenient way to personally connect with clients. 5 My relationship with my specific clients has improved significantly thanks to Covideo. I've received exponentially more appreciative feedback for personal video messages than I ever received for previous email messages that did not contain a video. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Sometimes an email is just too impersonal. Using Covideo allows me and my team to offer personalized messages quickly and easily. Whether you use Covideo's imbedded video recording abilities or import videos recorded outside of Covideo, the system allows for easy editing and offers several tools designed to improve the the effectiveness of each video message. I recommend Covideo without reservation to anyone who wants to boost their client engagement efforts. Cons: There is only one feature missing based on how I use the product and it is minor compared with the robust features already offered. The Outlook integration needs to allow for removal or editing of the text automatically inserted into the message when a Covideo recording is added to the body of the email. Vendor Response Tyson, we're thrilled you're having such tremendous success with Covideo in your toolbox! We are always looking for ways to continue to make our platform more convenient and getting customer feedback is essential. We look forward to all the exciting new ways you'll find to incorporate Covideo into your process! Replied December 2022 Read More NL Natalie L. Verified reviewer Education Management 11-50 employees Used daily for less than 12 months Reviewed January 2023 Covideo, bringing professionalism and the personal touch to higher education 5 I will continue to implement it no matter where I am working if it is in the budget! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours. We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in. The customer service is also incredible. Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business. Cons: There is nothing that I can think of that I dislike about this app. Reasons for choosing Covideo It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky. Vendor Response Natalie--We're so excited that Covideo is not only a vital part of your recruitment process, but that its intuitive design and layout has allowed you to implement it among your teams quickly and easily! Replied January 2023 Read More DE Dawn E. Verified reviewer Consumer Goods 5001-10000 employees Used daily for less than 6 months Review source Reviewed August 2024 Covideo great for followup videos 3 It is fairly easy to use. You can email & text the videos Ratings Breakdown 3 Ease of use 4 Customer support 4 Functionality Pros: Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function. Cons: There are some glitches when uploading. Not being able to close the app while the video is uploading. Read More AT Ariel T. Verified reviewer Automotive 51-200 employees Used daily for free trial Review source Reviewed September 2024 Efficient way to build rapport! 5 Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Engaging, personalized introductions that our customers appreciate! Cons: I do not have any issues regarding Covideo Read More RP Rodger P. Verified reviewer Non-Profit Organization Management Self-Employed Used daily for less than 6 months Reviewed February 2023 Covideo is a game changer 5 Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff. Cons: Not enough people are using this tool! Industry specific portals/branding/implementation strategies is a little light. Reasons for choosing Covideo All around better product and service Vendor Response Rodger--we're thrilled to hear you're loving your Covideo experience! We're excited to see the new and creative ways you find to integrate Covideo deeper into your communications! Replied February 2023 Read More DJ Darrell J. Verified reviewer Automotive 501-1000 employees Used daily for more than 2 years Reviewed December 2022 I think it's the best kept secret in the car business 5 Very good. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great tool, Good Training , Responsive Staff, Affordable and effective. A real No brainer in my book. ROI is fantastic! Cons: No cons, The few problems we've had were out of their control, but they still walked us through ways to address it. Even offered to add that to their Monthly training classes for us. Reasons for choosing Covideo The total package was better. They seem to be more polished and have a deeper understanding of the needs of car dealership. Vendor Response Darrell--We LOVE providing fantastic ROI and setting up dealerships for success! We're excited to continue helping you and your team close deals! Replied December 2022 Read More RS Ryan S. Verified reviewer Retail 11-50 employees Used daily for more than 2 years Reviewed December 2022 Best way to engage with lead prospects & throughout the sales cycle 5 Engagement, feedback, common questions, etc... Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: I use CoVideo daily in my sales position. From initial reach, to demos, to answering difficult questions and beyond. I get compliments all of the time from prospective partners on how much they loved my video. The more you do them, the easier it becomes too. It is second nature to me to make a video and I really enjoy making them! I send a Covideo for every proposal I send, answering long questions I get from leads, as well as using the same emails to explain common questions! Overall, I highly recommend Covideo not only from a sales perspective but also from an Account Management perspective as well. In these days of remote work, it is essential to give the human face-to-face interaction! Cons: The only improvement request I have is adding functionality to know which email address watched and opened the video. Vendor Response Ryan, we're so glad Covideo is a vital part of your sales and account management processes! Best of all, we do have the ability to know which email addresses watched and opened your videos—multiple ways, in fact! 1. Send directly from the Covideo website by clicking "Send + Share" and then email from there. 2. Send from the email function on the Covideo mobile app. 3. Send with our Outlook add-in for PCs. (You can install this from the integrations tab in your account). 4. Send one by one with our 365 add-in for Outlook. 5. Send one by one with our Gmail add-in using the "Add Video" button in the email draft. Additionally, your account manager will be reaching out today to make sure we get you all squared away with how to access this vital data! Replied December 2022 Read More KC Kate C. Verified reviewer Human Resources 201-500 employees Used daily for less than 2 years Reviewed December 2022 GMS Loves Covideo 5 Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users. Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use. We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing! Cons: N/A - we haven't had any "cons" to the software. We love it all! Reasons for choosing Covideo The ease of use and level of customer service. Vendor Response Kate--This is great to hear! We love that you're using Covideo to truly connect with your prospects and customers--and also using it internally for quick how-tos and explanations! Covideo is great for outreach, internal office use, work-from-home, troubleshooting, and so many other use cases. We're thrilled with our customers engage the solution in so many ways! Replied December 2022 Read More PG Philip G. Verified reviewer Education Management 51-200 employees Used daily for less than 2 years Reviewed December 2022 How Covideo Changed our World! 5 Overall, I'm very pleased with how covideo has helped us reach our target market utilizing inquiry requests, new applicants, connecting students to faculty, and creating how-to videos for new students to navigate the onboarding process. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the ability to personalize videos for inquiries, how-tos, messages to faculty and staff, and I utilize it as an instructor of hybrid and online delivery courses. I appreciate the ability to customize and keep CTAs current and relevant to the user. Cons: Sometimes there is a lag, likely due to bandwidth. I do notice this moreso when I'm in office rather than when I'm working from home. I've also noticed that if the video exceeds 1:30 seconds, I often have to re-create it due to spinning and spinning/refreshing. Vendor Response Philip, we're always excited to see our customers finding numerous ways to leverage Covideo with their audience! And if you find your institution's network bandwidth is a bit slower than your home network, it may just take a bit more time for the video to upload and process. If you have any notable issues with this, however, please let us know so we can help find long-term solutions! Replied December 2022 Read More Stephen W. Verified reviewer Higher Education 51-200 employees Used daily for less than 6 months Reviewed December 2022 Most "Personalization" You Can Ever Put in an Email 5 Overall, this is helping me reach prospective MBA students more personally than before. I used to think emails were less intentional than other outreaches, but now this is my most intentional and convenient platform! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The simplicity of recording and sending. It's so simple my grandma could figure it out. And that's saying something. Cons: I'd like the teleprompter to be less difficult to test. Rarely do I use it anymore since I can't get the rate just right. Vendor Response Stephen, we're thrilled the personalization of Covideos is helping you communicate even more effectively with prospective MBA students! And thank you for the feedback on the teleprompter speeds--that kind of feedback helps us continue to innovate ways that allow Covideo to be the best tool in your toolbox! Replied December 2022 Read More Showing 1 - 10 of 34 Reviews [See All Reviews](https://www.softwareadvice.com/video-making/covideo-profile/reviews/) ## Covideo Popular Comparisons [Viber vs Covideo](https://www.softwareadvice.com/video-making/covideo-profile/vs/viber/)[Text Request vs Covideo](https://www.softwareadvice.com/video-making/covideo-profile/vs/text-request/)[Slack vs Covideo](https://www.softwareadvice.com/video-making/covideo-profile/vs/slack/) [Compare All Alternatives](https://www.softwareadvice.com/video-making/covideo-profile/alternatives/) ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **43** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **26** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **20** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times Stuck Between Options? 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