# icon

> Reviews of HeyGen. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HeyGen is a good fit for you!

Source: https://www.softwareadvice.com/video-making/heygen-profile/reviews

---

[Home](https://www.softwareadvice.com/)

/

[Machine Learning Software](https://www.softwareadvice.com/machine-learning/)

/

[HeyGen](https://www.softwareadvice.com/video-making/heygen-profile/)

/

HeyGen Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/video-making/heygen-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/video-making/heygen-profile/alternatives/)

# HeyGen Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(256)

4

(47)

3

(1)

2

(2)

1

(8)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.6

Value for money

4.4

Functionality

4.7

* * *

### Pros

"It is a fast and efficient way to create professional looking videos without the need for a full production setup. While there are some limitations with realism and customization the platform delivers strong results especially for marketing training and scalable content."

"The video creator and the user interface it made me love working with it even knowing I am not a pro when it comes to multimedia presentation"

"Although this is not 100% perfect for create video or lip syncing but this is the best for it's price and this is the only software I use for my job."

### Cons

"Image generation and visual assets are useful but not as strong as dedicated tools which means you may still need to rely on external platforms for more advanced design work."

"All of these AI companies have so much control that you can't do anything about it if they just decide to wipe out your account, and no customer service whatsoever."

"I believe these AI companies are running out of storage space, and instead of telling you, they're just wiping out your accounts, and you really can't do anything about it."

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

314 results

Sort by

HeyGen Reviews, Pros and Cons - 2026 Software Advice