---
title: "invideo Software Reviews, Demo & Pricing - 2026"
description: "Review of invideo Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/video-making/invideo-profile/"
page_type: "product"
language: "en"
---

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invideo

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Overview

[Reviews](https://www.softwareadvice.com/video-making/invideo-profile/reviews/)[Alternatives](https://www.softwareadvice.com/video-making/invideo-profile/alternatives/)

# invideo Review

From $20-$250/one time Free version 3 plans

Wondering if invideo is right for your organization?

Our AI Video Generator Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

invideo

4.5

[(417)](https://www.softwareadvice.com/video-making/invideo-profile/reviews/)

Pricing

Starting at $20.00 flat rate one time

### About invideo

invideo is an agentic AI video creation platform. Tell it what you want to make, a film, a brand campaign, a microdrama series, a performance ad, and its agents take it from script to final cut, routing across 200+ AI models to write, storyboard, generate, and edit every shot. From solo creatives to creative enterprises.

Every video starts the same way: an idea in your head and a hundred tedious steps between you and the finished cut. Invideo removes the hundred steps.

invideo is an agentic AI video creation platform. Tell it what you want to make, a film, a brand campaign, a microdrama series, a performance ad, and its agents take it from script to final cut: writing, storyboarding, generating shots, laying voiceover and music, editing the whole thing together.

Solo creators, filmmakers, agencies, studios and marketing teams who want films, ads, microdrama series and campaign content produced from a brief, from independent creatives to creative enterprises.

Do you work for invideo? [Manage this product listing](https://www.g2.com/products/invideo/claim_requests/new?auto=true)

Wondering if invideo is right for your organization?

Our AI Video Generator Software selection experts can help you in 15 minutes or less.

## invideo User Interface

## Popular invideo Alternatives

Main Product

invideo

4.5

[(417)](https://www.softwareadvice.com/video-making/invideo-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.43Value for money
-   4.50Customer support
-   4.41Functionality

Pricing

Starting at $20.00 one time

Get Price

Alternative Product

[HumanPal](https://www.softwareadvice.com/video-making/humanpal-profile/)

4.7

[(3502)](https://www.softwareadvice.com/video-making/humanpal-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.73Value for money
-   4.68Customer support
-   4.56Functionality

Pricing

Starting at $199.00 one time

Get Price

Alternative Product

[TalkingPhotos](https://www.softwareadvice.com/product/523824-TalkingPhotos/)

4.8

[(2324)](https://www.softwareadvice.com/product/523824-TalkingPhotos/reviews/)

Ratings Breakdown

-   4.76Ease of use
-   4.76Value for money
-   4.71Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Synthesia](https://www.softwareadvice.com/video-editing/synthesia-profile/)

4.6

[(314)](https://www.softwareadvice.com/video-editing/synthesia-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.32Value for money
-   4.42Customer support
-   4.48Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Pictory](https://www.softwareadvice.com/video-making/pictory-profile/)

4.8

[(163)](https://www.softwareadvice.com/video-making/pictory-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.73Value for money
-   4.68Customer support
-   4.58Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[CreateStudio](https://www.softwareadvice.com/video-making/createstudio-profile/)

4.8

[(580)](https://www.softwareadvice.com/video-making/createstudio-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.74Value for money
-   4.78Customer support
-   4.68Functionality

Pricing

Starting at $27.00 per month

Get Price

## invideo Pros and Cons

We analyzed 417 verified reviews for invideo to find out what actual users really think.

Select to learn more

Intuitive Editing For Beginners

The platform is designed to be user-friendly, with drag-and-drop editing, clear navigation, and helpful tutorials. Beginners appreciate the simple setup and intuitive workflow, making it easy to start creating videos without a steep learning curve or prior experience.

Responsive And Helpful Support Team

Users consistently praise InVideo's customer support for being fast, friendly, and available 24/7. The support team provides detailed guidance, quick solutions, and proactive assistance, helping users resolve issues and maximize their experience with the platform.

Flexible Ai-Powered Video Creation

InVideo lets you quickly create professional videos using AI-driven tools, text-to-video features, and a vast library of templates, stock media, and music. Both beginners and experienced users can produce high-quality content for business, social media, or personal use without advanced editing skills.

Slow Rendering And Frequent Lag

Many users report slow video rendering, laggy editing, and delays during export, especially on lower internet speeds or certain browsers. These performance issues can disrupt workflow and make it challenging to produce videos efficiently under tight deadlines.

## invideo Pricing and Plans

invideo has three plans. Invideo AI - Plus plan is $20.00. Invideo AI - Max plan is $100.00/mo billed monthly. Invideo AI - Generative Plan is $250.00/mo billed monthly.

Free version

Invideo AI - Plus plan

$20.00

flat rate, one time

The plan costs $20/month when billed monthly and $200 when billed annually

Invideo AI - Plus plan plan includes:

-   20 GB storage
-   4 AI avatars & voice clones
-   Access to AI video trends
-   Access to all AI workflows
-   Unlimited exports without watermark
-   80 credits/mo.
-   100 iStock

Invideo AI - Max plan

$100.00

flat rate, per month

The plan costs $100month when billed monthly and $720 when billed annually

Invideo AI - Max plan plan includes:

-   400 credits/mo.
-   Access to all AI workflows
-   Access to AI video trends
-   16 AI avatars & voice clones
-   2x more concurrency than Plus
-   100 GB storage
-   200 iStock
-   Unlimited exports without watermark

Invideo AI - Generative Plan

$250.00

flat rate, per month

The plan costs $250/month when billed monthly and $2400 when billed annually

Invideo AI - Generative Plan plan includes:

-   2 TB storage
-   10x more concurrency than Plus
-   40 AI avatars & voice clones
-   Access to AI video trends
-   Access to all AI workflows
-   1000 credits/mo.
-   Unlimited exports without watermark
-   1000 iStock

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does invideo pricing compare to alternatives?

invideo's starting price is $20.00 one time. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| invideo4.5[(417)](https://www.softwareadvice.com/video-making/invideo-profile/reviews/) | $20.00 one time | Not available | Available | 4.4 |
| [HumanPal](https://www.softwareadvice.com/video-making/humanpal-profile/)4.7[(3,502)](https://www.softwareadvice.com/video-making/humanpal-profile/reviews/) | $199.00 one time | Available | Not available | 4.7 |
| [TalkingPhotos](https://www.softwareadvice.com/product/523824-TalkingPhotos/)4.8[(2,324)](https://www.softwareadvice.com/product/523824-TalkingPhotos/reviews/) | Pricing available upon request | Not available | Not available | 4.8 |
| [Synthesia](https://www.softwareadvice.com/video-editing/synthesia-profile/)4.6[(314)](https://www.softwareadvice.com/video-editing/synthesia-profile/reviews/) | $29.00 /user/mo | Available | Available | 4.3 |
| [Pictory](https://www.softwareadvice.com/video-making/pictory-profile/)4.8[(163)](https://www.softwareadvice.com/video-making/pictory-profile/reviews/) | $29.00 /mo | Available | Not available | 4.7 |

invideo4.5[(417)](https://www.softwareadvice.com/video-making/invideo-profile/reviews/)

* * *

Starting price

$20.00 one time

Free trial

Not available

Free version

Available

Value For Money

4.4

-   [HumanPal](https://www.softwareadvice.com/video-making/humanpal-profile/)4.7[(3,502)](https://www.softwareadvice.com/video-making/humanpal-profile/reviews/)
    
    * * *
    
    Starting price
    
    $199.00 one time
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [TalkingPhotos](https://www.softwareadvice.com/product/523824-TalkingPhotos/)4.8[(2,324)](https://www.softwareadvice.com/product/523824-TalkingPhotos/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.8
    
-   [Synthesia](https://www.softwareadvice.com/video-editing/synthesia-profile/)4.6[(314)](https://www.softwareadvice.com/video-editing/synthesia-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Pictory](https://www.softwareadvice.com/video-making/pictory-profile/)4.8[(163)](https://www.softwareadvice.com/video-making/pictory-profile/reviews/)
    
    * * *
    
    Starting price
    
    $29.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    

## invideo Features

-   Popular features found in AI Video Generator
    
    Subtitles/Closed Captions
    
    Text to Video
    
    Virtual Characters and Avatars
    
-   More features of invideo
    
    AI Copilot
    
    AI/Machine Learning
    
    AI Voices
    
    Analytics
    
    Animation
    
    Animations & Transitions
    
    Audio Capture
    
    Brand Overlay
    
    Bulk Uploading
    
    Closed Captions
    
    Collaboration Tools
    
    Content Creation
    
    Content Library
    
    Content Management
    
    Customizable Branding
    
    Customizable Templates
    
    Drag & Drop
    
    Engagement Tracking
    
    Generative AI
    
    Image Library
    
    Inside the Video Search
    
    Labeling
    
    Media Library
    
    Mobile Screen Support
    
    Multi-Language
    
    Multimedia Support
    
    Natural Language Processing
    
    Preview Functionality
    
    Privacy Options
    
    Prompt Engineering
    
    Rapid Creation
    
    Social Media Integration
    
    Social Sharing
    
    Speed Adjustment
    
    Split/Merge
    
    Supports HD Resolution
    
    Templates
    
    Text Analysis
    
    Text Editing
    
    Text Overlay
    
    Video Archiving
    
    Video Capture
    
    Video Creation
    
    Video Editing
    
    Video Looping
    
    Video Management
    
    Video Marketing
    
    Video Stabilization
    
    Video Support
    
    Video Templates
    
    Visual Analytics
    
    Voice Cloning
    
    Voice Generator
    
    Voice-Over/Audio
    

## invideo Integrations

Brightcove

Integration rated undefined from -1 review

## invideo User Reviews

## invideo customer ratings

- Overall rating: 4.5/5
- Total reviews: 417

### Rating distribution

- 5 stars: 287 reviews (69%)
- 4 stars: 94 reviews (23%)
- 3 stars: 10 reviews (2%)
- 2 stars: 6 reviews (1%)
- 1 star: 20 reviews (5%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.5/5
- Functionality: 4.4/5

---

### Terrible Outputs and even worse customer service.

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

I accidentally paid for an annual InVideo subscription when I only intended to upgrade my plan. I contacted support after realizing the mistake and asked for a refund for the remaining 11 unused months. Even after upgrading, I found the video output to be poor quality and not worth the cost. I used some credits trying to get a usable result, but the videos were still disappointing and I did not download or use the final output. InVideo is refusing to refund the other 11 months simply because some credits were used during the first month. I am only asking for a fair refund for the 11 months of service I do not want or intend to use.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing. Tried upgrading to pro plan, and it's still provides a poor output. Save your money and time.

#### Cons

They have extremely poor output. The credit usage is not transparent and is constantly running out and urging to buy more credits to finish your task and the customer service is beyond terrible. SAVE YOUR MONEY AND TIME from this shady company.

---

### Worst experience and zero result

- Overall rating: 1/5
- Reviewer: Nevena P.
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: less than 1 year · monthly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Predatory credit trap. Zero output. Absolute waste of money. In 20+ years in marketing, I have rarely seen such a deceptive business model. The Trap: The AI burns 100% of your monthly credits on useless internal "prep work" and loop questions, leaving you with ZERO finished video. Absurd Support: Support's official excuse? "The system performed background operations, so the credits count as used." Charging customers for non-existent internal labor without delivering a product is pure extortion. The Upsell: After draining a double batch of credits with no result, their only "solution" was asking for MORE money to upgrade.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing to like - it doesn't do what it's promising.For double the monthly credits it could not create a single short video.

#### Cons

The product is useless itself, but the support is even more disappointing. Complete waste of time and money.

---

### Invideo: an innovative video editing tool producing excellent results

- Overall rating: 5/5
- Reviewer: Bruno M.
- Industry: Automotive
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I had a positive experience associated with InVideo. It allowed our team to accomplish many tasks associated with marketing and social media content creation. Moreover, it helped us ensure that our marketing campaigns and social media posts received more engagement. I would recommend this software to all my colleagues and friends who work in the Marketing and Advertising field.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I used InVideo during my work as a Marketing Executive Intern at Hackett & Hackett International Group Limited. I am convinced that it has many interesting advantages. For instance, it provides its users with an AI-assisted video creation platform, allowing them to generate videos from text or a script. Apart from that, it is easy to use, even for people with limited experience. Moreover, it includes a wide range of templates for advertisements, social media, presentation slides, promotional videos, and explainers.

#### Cons

However, there are also some disadvantages associated with this software. Firstly, it sometimes generates the same content in a specific context. Secondly, videos created with InVideo may seem quite similar because they are mostly based on existing templates and images. Furthermore, to access advanced features, one should subscribe to a paid plan since a free version provides a rather limited set of tools. Also, note that AI credits are limited and cannot be used extensively.

---

### Terrible Service

- Overall rating: 1/5
- Reviewer: George P.
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 employees
- Product usage: less than 1 year · monthly
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

Terrible experience! Tried this AI service for the first time. No free trial, so I paid the $20 to start. All I wanted to do was create a 2 minute video with my own voice over. A few minutes in I was out of credits. What? This was not complicated at all. But I paid for extra credits, once. After 5 hours of waiting for a video to be produced, there was nothing. I did not see anything except random segments that were not ready for me to fully view or edit. Meanwhile, my credit card is bring charged over $100 for extra credits that I did not authorize. In the end, time lost, money wasted on this garbage service. My recommendation, is don't get suckered like I did.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing! They could not produce a simple 2 minute video after 5 hours. There are no pros to speak of here. It is just a funnel to rip people off.

#### Cons

Don't give them your credit card, unless you what them to repeatedly charge you for unauthorized credit increases before any results are produced. Seriously, they conned me out of over $100 before I cancelled with nothing to show for it.

---

### Disappointing Experience for Professional Content Creators

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: Self-Employed
- Product usage: less than 1 year · daily
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

I purchased the Max plan specifically to evaluate the platform for professional documentary and analytical content. After testing it, I concluded that it was not suitable for my intended use case. The platform may be useful for marketing videos and social media content, but it did not meet my expectations for more demanding editorial projects.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

Easy to get started. Fast generation of social media and promotional content. Responsive customer support.

#### Cons

Limited suitability for professional documentary production. Italian voice generation did not meet my expectations. Limited editorial control over the final output. Inconsistent results when accuracy and narrative coherence are important. Refund denied after same-day testing because credits had been consumed.

---

### WARNING: Deceptive credit system and poor customer support

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Consumer Goods
- Company size: 2-10 employees
- Product usage: 1-3 years · monthly
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I am writing this review to share my recent experience with InVideo.io, which has been highly disappointing. I originally signed up for a one-month subscription for a specific project. However, the platform’s "Agent One" workflow—which uses a complex and non-transparent credit system—led to unexpected charges accumulating rapidly during a single session.By the time I realized the cost implications of the corrections and script adjustments, I had been charged over $250. In the confusion of the moment, I upgraded to an annual subscription believing it might solve the credit issues, only to find the costs continued to stack up.When I reached out to customer support, I was met with form responses, tutorial links, and an initial refusal to acknowledge the issue. Despite my attempts to resolve this professionally and explain that the billing structure was unclear, I was only offered a small partial refund for one credit bundle, while the significant costs of the annual subscription and other charges remained.I shared clear documentation of my experience, but the resolution offered was inadequate given the circumstances. I would advise potential users to be extremely cautious regarding the "Agent One" workflow and to fully understand the credit consumption before proceeding, as the billing transparency fell far short of my expectations.)

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The company was good a couple years ago but have since lost interest in their customer service. Sorry to say they are not now.

#### Cons

deceptive in their approach, they trap you with their agent one workflow. Proceed at your own risk!!

---

### InVideo Makes Video Creation So Easy

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Internet
- Company size: Self-Employed
- Product usage: 3-5 years · weekly
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

InVideo is an incredibly easy and efficient tool for creating professional‑looking videos in minutes. The interface is intuitive, the templates are high‑quality, and the AI features save a ton of time. Whether I’m making short‑form content or longer videos, the workflow is smooth and reliable. It’s become one of the most useful tools in my content‑creation stack.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

InVideo has become one of my favorite tools for creating quick, professional videos. The templates look great, the editor is simple to use, and the AI features save me a ton of time. Whether I’m making Reels, Shorts, or longer videos, it helps me get polished results fast. Highly recommend it for creators at any level.

#### Cons

The only real problem I have had with the editor is it did get buggy a couple times. I'm not sure if it was Invideo or my internet but something I will watch for.

#### Vendor response

Hi Mike! Thanks so much for taking the time to share this review, we really appreciate the feedback and are glad invideo has become a useful part of your content-creation stack. On the editor bugs you mentioned: if it happens again, please reach out to our support team at support@invideo.io with a screen recording or steps to reproduce. We'd like to investigate and get it fixed for you. Thanks again for the kind words. Best, Invideo Team

Replied May 2026

---

### Look for other options - DO NOT PATRONIZE - BEWARE

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Initially paid (5/14/2026) for the most basic service ($20) to test the quality to produce an AI generated marketing video for my business. Through the video generating process, I was required to purchase more "credits" apparently due to sync and other technical issues. Unfortunately, the at the last "upgrade" requirement (more money), I contacted support and raised concern about my paying more money for technical issues the service was having (sync, video, etc.). I was advised that the issue was sent to the tech team and it would be worked on. Almost a day later, and after my follow-up, I was advised that I could log back in and resume the video. Again, there were the same sync and video issues. I asked the chat support representative(s) that I had been communicating with via chat and email, to simply cancel the account and process a refund because the service never worked in the less than 48-hours I was attempting to use it. I was told that the recurring subscription would be canceled but a refund was impossible due to the AI platform credit use. I was also told that they would continue to "help" with the initial TEST video if I desired. In short, this platform appears to need a lot more infrastructure work before charging people and being unwilling to refund monies. I suggest that anyone considering this platform to consider other options. I have now paid $174.58 for nothing.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 1/5

#### Pros

Initially appeared to be user friendly but that experience rapidly deteriorated when issues kept arising.

#### Cons

As many of the other lower star reviews stated, the platform never worked properly at the outset. despite the AI agent stating things were going well, the process requires you to keep adding "credits" despite the agent not producing what was wanted and described. There were sync and video issues that had nothing to do with me but in less than 48 hours I was out almost $200 with nothing and their refusal to refund the monies paid.

---

### Misleading Claims and Unusable Results Despite Additional Costs

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: April 2026
- Review source details: This review was submitted organically. No incentive was offered

We are a small nonprofit organization and purchased InVideo based on its advertised ability to “create videos without limit” and generate complete videos from simple prompts with “no editing needed.” Within the first couple of hours of using the platform—and during our very first video attempt—it became clear that the product does not deliver on these claims. The system did not reliably use our uploaded assets, did not follow the structure we provided, and generated visuals that were completely mismatched to the content. Scenes included incorrect imagery, blank or incorrect color screens, and unanimated elements where animation was expected. The result was not just slightly off—it was entirely unusable. The platform also claims that videos can be created “just like asking a human editor” and that “no editing is needed.” This was not our experience. The output was nowhere close to usable and would have required significant manual editing, defeating the purpose of the tool. Additionally, the “create videos without limit” claim is misleading. Video generation is heavily restricted by a credit system. While attempting to create a single video, we were prompted to purchase additional credits. We spent over $100 more in good faith, expecting this would resolve the issue. Instead, those credits were consumed without producing a usable result. At that point, the only option presented was to purchase even more credits to try again, despite the fact that the underlying issues were clearly not resolved. This creates a situation where users must continue paying simply to attempt basic functionality. InVideo also advertises a 7-day money-back guarantee. However, in practice, this guarantee is effectively unusable. In our case, simply attempting to generate a video—without downloading or exporting any usable content—consumed credits and made us ineligible for a refund. Since the platform did not produce a usable result, there was no meaningful way to evaluate the service without immediately forfeiting refund eligibility. Importantly, customer support acknowledged that the platform “didn’t perform as expected” and specifically referenced issues such as incorrect visuals, mismatched scenes, and difficulty using uploaded assets—all of which we experienced. Despite this acknowledgment, and despite requesting a refund the same day after only a few hours of use, our refund request was denied based solely on policy. This was not a case of extended use or dissatisfaction over time. It was immediately clear that the platform could not deliver what was advertised, yet no refund was offered or considered. In summary: The platform did not deliver on its core advertised functionality The “no limits” claim is constrained by a costly credit system Additional purchases did not resolve fundamental issues The generated output was not usable without extensive editing The 7-day guarantee is effectively voided by attempting to use the product The company acknowledged these issues but still denied a same-day refund We strongly encourage other organizations—especially nonprofits or small teams with limited budgets—to proceed with caution and fully understand the limitations and costs before committing. This was a costly and disappointing experience for our organization.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

The concept and marketing are very appealing. The idea of being able to quickly create videos from simple prompts using your own content is exactly what we were looking for as a small nonprofit

#### Cons

The platform did not function as advertised. It failed to reliably use uploaded assets, generated incorrect and mismatched visuals, and required significant editing despite claiming none would be needed. The credit system made it costly to even attempt basic functionality, as credits were consumed without producing usable results. Even after acknowledging these issues, support denied a same-day refund.

---

### Hat bei mir nachweislich nicht funktioniert - Es gibt trotzdem das Geld nicht zurück

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

Ich habe einen ganzen Tag versucht meinen Prompt zu einem Video zu generieren. Das dumme Programm hat ca. 10 Mal jeweils eine halbe Stunde gerendert um dann abzubrechen. Ich hatte es wirklich mit allen verschiedenen Prompts und neuen Anfängen versucht. Jedes Mal das selbe. Der ganze Tag war mit Versuchen verschwendet. Und am Abend musste ich dann auf ein anderes Tool umsteigen, um endlich an meinem Video voran zu kommen. Ich habe das dem Support geschrieben dass ich mein Geld zurück haben möchte. Ich habe schließlich eine Mitgliedschaft und ZusatzCredits gekauft für insgesamt ca. 100 € um das Video generieren zu können. Die haben mir zwar zig Mal zurück geschrieben, sind aber auf meine Antworten überhaupt nicht eingegange. Die haben mir nur geschrieben, dass ich es so oder so oder so noch einmal versuchen soll. Obwohl das Video mittlerweile längst fix und fertig ist und auf Youtube läuft. Ich bin wirklich sauer. Dass hab ich ihnen 5 Mal geschrieben, dass ich kein Video jetzt mehr benötige. Die haben nun mein Ticket geschlossen. Also FAZIT: Funktioniert nicht und es gibt kein Geld zurück!

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Aktuell gibt es keine Vorteile da invideo kein Video gerendert hat. In Vergangenen Zeiten hatte ich es geschätzt, da es eine gute Quelle für lizenzierte Stockvideos war.

#### Cons

Dass der Support einen nur hinhalten will und überhaupt nicht auf deine Mails eingeht. Wenn es wie bei mir einen Bug gibt, kriegst du maximal die verloren Credits zurück. Sie weigern sich aber dir dein Geld zurück zu geben. Auch wenn du deinen ganzen Tag mit dem Tool verschwendet hast.

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