Jumpshare

RATING:

4.9

(72)

About Jumpshare

Jumpshare is designed to help organizations manage, video recording, screen capturing, and editing operations via a unified portal. The software is available for Mac, Windows and iOS devices and enables businesses to create video recordings, GIFs and screenshots and share them with external or internal stakeholders. Jumpshare’s screen recording feature allows users to record webinars, live streams, games, zoom meetings, and desktop apps. Teams can capture specific parts of the screen, add audio narrations using a microphone, integrate webcam videos and draw on videos to improve engagement. Additionally, users can capture screenshots using keyboard shortcuts and add annotations using arrows, highlighter, shapes or text for reference. Jumpshare lets teams organize vide...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Jumpshare Pricing

Starting price: 

$9.99 per month

Free trial: 

Available

Free version: 

Available

Jumpshare video sharing
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Jumpshare Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Jumpshare

1 - 5 of 72 Reviews

George

Marketing and Advertising, 1 employee

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

A great alternative to loom

User Profile

Nicholas

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

The BEST quick sharing tool

I use Jumpshare probably 30+ times EVERY DAY! It is so helpful, I wouldn't know what to do without it. I like how it just gets out of the way and I don't even have to think about it. I can easily send screenshots and annotations to people on our team and to clients with ease.

PROS

I've literally tried at least 5 of these kinds of sharing tools and finally settled on Jumpshare and never looked back. It has all of the features we need to collaborate and it just works!

CONS

I wish it was a little easier to do a timed screenshot. It's not a big deal, as they have this feature, but it takes a few extra clicks.

Reason for choosing Jumpshare

Jumpshare was the easiest to use, had all the features, and was just a joy to work with.

Reasons for switching to Jumpshare

CloudApp was getting very buggy and was unreliable at times. It often just wouldn't work. I also didn't like the UI/UX and the branding.

Patrick

Entertainment, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2021

Getting a jump on the competition...

Having searched high and low for a suitable solution, Jumpshare came out on top, by a long shot. Our company uses Microsoft's suite and relied heavily on OneDrive for internal file sharing. However, this posed a lot of problems when sharing files with customer. That's where Jumpshare came in. They offered a bunch of functions and ease-of-use missing from other software. And with that tiny price tag, what's not to love? One of my favourite things about the software is the little widget it creates on your desktop tray on Mac. You simply click it once and you have everything you need right in front of you. No running around on a web browser looking for links to addresses you can't remember. Clean. Cheap. Fast. Effective. The team over at Jumpshare should be proud! If you need to get files to customers without any fuss, this is the app for you!

PROS

Jumpshare is intuitive, easy to use, and affordable.

CONS

A feature I would like to see, and as a former software developer I know this would be challenging, a way to replace a file with an updates version while being able to use the same link. Something else worth considering: giving admins the option to disable the preview of a file. When hosting large PDFs for example, someone clicking on said PDF will have to wait ages for it to appear because of the preview function. So we upload zip-files. That said, this is a good way to ensure folks upload zip-files only and minimise server space impact, but it almost made me turn away from the product until I realised zipped files would get around the issue.

Reason for choosing Jumpshare

I signed up months ago, so I don't remember specifically who else we tried, but I do remember spending 2 days going through free trials of 5 other companies.

Reasons for switching to Jumpshare

We still use OneDrive internally, but Jumpshare made the user experience for customers so much nicer and it reduced the workload of our customer service team.

Vendor Response

Hi Patrick, thank you for your kind review. Regarding being able to replace a file without breaking the share link, we support this already. :) Just upload a file with the same name and choose "Replace" when prompted and it will replace the file and you will be able to use the same share link as before. You can also visit Version History to see all versions of the file and replace any older version if you want to.

Replied August 2021

Franck

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2021

Great app / at this price you should increase the development faster

For me as a photographer, Jumpshare is the best web app I use to deliver my work. Unfortunately I consider to switch for a cloud drive (with synchronisation) as kDrive at mid price. I support your work for several years now and I think your development is too slow at this price : I was waiting the drag and drop for 3 years for example. I wrote you many times and you answered vastly each time. Team collaboration is a development leverage for you and it’s a little frustrating for solo users like me who allowed your business to grow. An advice : make a real difference about pricing between solo and pro.

PROS

Easy to use, minimalist design, notifications, stats, fast upload and download, comments, no need of account to download (my clients), drag n drop, sharing system, personalization online and in emails.

CONS

Missing : 1- thumbnails don’t mention if it’s a vertical or horizontal picture. My clients are lost when they need verticals : they think all are horizontals. Make an icon on it. Make a filter to see horizontals or verticals or both. 2- please add a « select all » « deselect all » and an « invert selection » checkboxes. It’s so hard to work with selections at present. 3- screen recorder : great but too light. Please look at Pro Mouse app to implement new features. A keyboard notification on screen for shortcuts should be great (tutos) 4- please add a bouton on the Mac app : view favorites or view last updates. You changed the favorites view by the past and I regret that. 5- the price. The storage online is less expensive than 5 years ago and Jumpshare is at the same price. No need to add more storage, I’m at 15% after 5 years. Just need a cheaper proposition, a lifetime plan or discount after x years, etc 6- developing a system with clients feedbacks after download would be an advantage.

Reason for choosing Jumpshare

Design and notifications. Simplicity

Reasons for switching to Jumpshare

Design and notifications. Simplicity

Lee

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed August 2021

Jumpshare is our backbone.

I love Jumpshare. It's a great and simple system. I love how simple it is. We have enough complex in our business lives. Simple is so nice! I also like the fact that I can email the [SENSITIVE CONTENT] of Jumpshare and ask for things within Jumpshare that are needed or that our company can benefit from and he actually responds right back to me. I think I emailed him about 20-30 times and he was nice every time. They did take a long time to add my request but it was eventually added. :) Thank you!!!!

PROS

I like the fact that we can organize hundreds of files in one place. We can then share them with our team, clients and insurance companies on a moments notice. We would really be lost without it.

CONS

Yes! In my main folder I have 214 folders. If i click on a folder to go in it to see my files...then click the back arrow to go out 1 level of folder....it will take me back up to the very top of the folders again. I then have to scroll back down to the folder I was just in....which takes up time. I wish it would bring me back out to the folder I just selected which could be the 75th folder down. It's a programming thing. A small thing but could elevate Jumpshare even more.

Reason for choosing Jumpshare

I picked Jump because I have used it before and I'm very familiar with the program. I like how simple it is to use and its simple platform.