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Kapwing vs Vimeo

Kapwing vs Vimeo

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Overall Rating
4.4 (203)
4.6 (1033)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.3 / 5
4.2 / 5
Customer Support
4.1 / 5
4.2 / 5
Functionality
4.4 / 5
4.4 / 5
Last Review Written
April 10, 2024
August 30, 2024
Pros/Cons
  • Pros

  • Lots of different options makes this one of the best tools around, and to make the video how you want, great for social media and love the ability to make gifs.
  • When you start using digital for a living it IS important to find good products that are free and easy to use. Kapwing is realky helping me as à community manager.
  • Excellent tool for video editing on the fly. I love the community that Kapwing is curating and the friendly support.
  • Cons

  • You have to start the whole thing over again and at times that still does not work. You reach out to customer service on all platforms and no one answers or respond.
  • The video processing is an absolute nightmare; it gives you no indication that something is at least happening, which really drives me crazy at times.
  • Due to the horrible functionality of the product it took me most of Saturday and ALL DAY Sunday to finish a project that really shouldn't have taken longer then 30 min.
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  • Pros

  • Instead of just sales, Vimeo Pro has helped me create an online community for those interested in my brand. It has been a lot of fun and the features on Vimeo Pro always excite me.
  • It's very convenient to use and had everything I needed at a very affordable price. It has been a great alternative to dvd's, since the study that I am leading is digital.
  • So many great features, like being able to customize colors and what is seen on the video bar. Analytics are great, and the whole system is user friendly.
  • Cons

  • The search functionality is garbage. I can never found our vidoes on their website and it seems as if the algorithm is really screwed up.
  • Sometimes it is give an error and system is shot down itself. They should fix this problem.
  • I have trouble with some of the video features (such as the end-of-video options).
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos