Promo.com

RATING:

4.3

(211)

About Promo.com

Promo.com is a video developing solution that helps businesses in retail, real estate, travel, eCommerce, recruiting and other industries create social media posts, landing pages, event promotions and product explainer videos. The pre-built video templates allow employees to create personalized video content with custom text, audio, animation effects and brand logos. Promo.com's photo collage tools enable content creators to add images and watermarks to pre-designed layouts and photo grids. It allows users to resize and optimize images for social media channels, including Facebook, Instagram, Linkedin and Pinterest. Additionally, the social media calendar lets organizations create and deliver content specific to social media trends, holidays and upcoming events. ...

Promo.com Pricing

Starting price: 

$199.00 per month

Free trial: 

Not Available

Free version: 

Available

Promo.com template library
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Promo.com Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Promo.com

1 - 5 of 211 Reviews

Jared

11 - 50 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed March 2022

Convenient Video Editor for Videos for Social

User Profile

Ashley

Verified reviewer

Insurance, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

The best promo video service I have found yet.

With Promo we are able to make original content to keep our social media sites fresh with new videos. Promo also allows us to easily create individualized content for our agents to use on their own social media pages that brands them as their own business with their own contact information rather than the corporate information.

PROS

Great selection of stock videos to choose from. Premade templates available for easy editing. Suggestions of premade videos provided for the specific industry that you declare on sign up. Great selection of music to add to videos. Great selection of text overlay options to make videos look anywhere from fun to professional. Easy to change video format to fit different platforms. Easy to download video once completed. Customer service team is readily available to answer questions. New features and functionality being rolled out frequently.

CONS

I have not found anything about this software that I do not like. When I start to think to myself it would be nice if it had this feature, a feature similar if not exactly like that becomes available. I think they really listen to their customers feedback and requests.

ruengelo

Computer Games, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Slidely Promo

i had and still have a good Experience with it good live services good feedback on the chat help god bless u guys

PROS

the first time when i try this software webs was i say omg this is so coool i had to save some money so fast that i could buy it 1 this software is so nice 1 fast 2 easy u can get all your video in full Hd videos

CONS

what i like is its easy for work whit it and cool

Reasons for switching to Promo.com

ofc here i feel more like home and everything that i need is here like e music editor from text etc

Bill

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed April 2022

Dishonest billing practices

I've used them for 5 years. I've had problems in the past but have dealt with it. I'M DONE WITH PROMO. There are many, many other options out there not to have to deal with dishonest/deceptive billing practices.

PROS

Easy to use and implement. Pretty basic.

CONS

THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. Dishonest billing practices. Not responsive customer service.

Reason for choosing Promo.com

Ease of use

Vendor Response

Hello Bill, Thanks for posting, and we have looked further into this for you. As agreed with you last year, you had a discount on your monthly plan for 12 months which was valid until February inclusively. As discount was over as scheduled, the price went back to the original one starting from March. As we can see you have contacted us via email, and to help you out, we offered you 2 free months plus discount for 12 months after 2 free months are over. We are sorry that both options did not work for you. I have also contacted you via email and would be happy to further discuss any questions that you have. You can email us at support@promo.com. Thanks

Replied April 2022

Eyüp

Financial Services, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2022

Promo.com EO

The people around me like to watch the videos I create. This increases my motivation.

PROS

There are many features that are very helpful in creativity when creating and editing videos. This creates very good content.

CONS

It can be difficult to reach customer service when there are some problems. They help of course, but until they do, I usually take care of myself.

Reasons for switching to Promo.com

I am very happy with all of them. I use all of them individually according to their best features.