All RICOH360 Tours Reviews

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Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

So easy to get started, reasonable price for unlimited tour creation

PROS

I can easily capture and create virtual tours with their 360 degree camera THETA.

CONS

I don't see any bad point using this software..

Chris

Real Estate, 1 employee

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2023

Easiest way to get walk through tours of a property

This has been a great addition to my marketing of properties and especially allowed for out of town/state clients to get a very good idea of a properties layout if they are unable to see it in person. It also helps others who are local and maybe looking for a very specific layout, they can view the tour first and see if it's a good fit before going to see the property in person

PROS

Very easy to use with a 360 camera, just take your photos and load it into the system, then you can easily place the neighboring photos to create an immersive walk through of a property showing every room

CONS

While you can't create the "dollhouse" 3D view like Matterport has, overall I don't really have any cons

Reason for choosing RICOH360 Tours

Pricing for the camera was considerably less than Matterport

Chris

Real Estate, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

See the world in one tour

Use it for all my listings

PROS

Verey easy to use and creates wonderful images

CONS

No problems with the product at all . If anything I would include more caps. but not important

Sammi

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2023

Highly Recommend For All of Your Virtual Tour Needs!

The tours feature is so user friendly and EASY to use! You can't really mess it up and creating a virtual, staged, tour is a breeze!

PROS

It's easy to use! I can also integrate team members so I can hand them some of the work once the photos are taken.

CONS

Camera expense, but even that was quite reasonable!

Reason for choosing RICOH360 Tours

Cost-effectiveness and that it provides very similar features that produce high-quality marketing materials.

Stacey

Real Estate, 10,000+ employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Ricoh Tours for Beginners

PROS

I purchased this last year to add to my professional photos of my listings. I usually spend anywhere from 250-1000 on high end photos for my listings, and the matterport tours were an added fee that just became too much and took too much time. I saw an ad for this product and decided to give it a chance! I am the person that reviews, reads every single review/report, and sometimes even contacts users to hear from them on the use of a product! In this case, I was sold. I purchased and personally I love it. Its small, compact and super easy to use. It not super high end like some of the really expensive cameras but as an addition to my listings, I feel it has done exactly what it was meant to do. I personally love it and use on 99% of my listings! I would recommend if you like to stand out from your competitors, just know it takes some time to use so plan ahead!

CONS

Sometimes takes a few extra seconds between shots.

Mallory

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Wonderful!

It has been wonderful from day one.

PROS

Its so easy to use and very affordable for my small business.

CONS

I love it all! If I had to pick I would say I wish I didn't need wi fi.

Reason for choosing RICOH360 Tours

Price, ease of use

Gabriel

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The little camera that could

The Ricoh 360 camera helped me solve many problems from 360 tours for my listings to tour and update videos for clients wanting to see properties during the construction process

PROS

I like Ricoh's entire ecosystem of 360 camera and their ease of use from taking the pics to putting them in a tour

CONS

I wish that the manual controls were a bit easier to access and I wish that there was a "Doll House" view of the rooms

Reason for choosing RICOH360 Tours

The ease of use to post the tours and the access to analytics on views

Samuel

Computer Software, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2023

Invaluable for Documenting Conditions and Progress

Its a great tool and I have also used it for family functions.

PROS

I use Ricoh360 Tours to document pre-existing conditions, construction projects, and as-built conditions. I can quickly get the pictures of the insides of walls before they are closed up.

CONS

Downloading pictures from the camera is time consuming because the connection to the camera times out quickly.

Reason for choosing RICOH360 Tours

Cost of entry.

Luis

Real Estate, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Cost effective and easy to use!

PROS

In today's competitive real estate market, 360 virtual tours are an absolute must, and Ricoh360 provides an easy, affordable, and cost effective solution to getting more eyes on the homes we list. The ability to shoot a tour for an average sized home in my market in 30-45 minutes and being able to post the tour almost immediately will surprise your clients, and being able to track where your visitors are finding the home online is invaluable!

CONS

Haven't experienced any cons after shooting dozens of tours.

David

Real Estate, 501-1,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best money spent on advertising tool

Phenomenal, I have nothing negative to say.

PROS

The ease of use and customer support are fantastic. Every time I have had any issues I was able to get through to someone and get them resolved. The end product is every bit as good as systems costing thousands of dollars more in hardware, software and support. Using the Ricoh360 Tours sets me apart from the majority of agents out there and the clients love it.

CONS

I wish the analytics were a bit better and easier to export to clients.

Wendy

Real Estate, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2023

High Quality & Easy to Use

Easy to onboard. Customer service is helpful but have to wait sometimes a day for a response (no live chat option).

PROS

Ver intuitive and easy to use for the average person.

CONS

The reporting isn't robust and not easy to use for reporting purposes to management and business owners.We need to ability to pull data from date ranges and export to an Excel spreadsheet.

Reason for choosing RICOH360 Tours

The sales person provided enough time to discuss all options, appeared sincere, and gave honest feedback about competitors. Relationship buy!

Reasons for switching to RICOH360 Tours

Matterport is complicated to use and too expensive. They do have great quality, though.

Roy

Real Estate, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Great bang for your buck!!

PROS

The Ricoh360 Tours is super easy to use and there is minimal learning curve.

CONS

Some of the features could use some improvement like the AI Staging, but you do not have to use it if you don't like it. The floor plans are great but could be more competitively priced. In all a great product for a great price.

Stephan

Real Estate, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

Great help for my business.

PROS

Within 20 minutes, virtual tours can be produced.

CONS

Sometimes it takes so much time to load the software

Daisy

Real Estate, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed February 2023

Easy to use. Pays for itself.

PROS

I set my settings once and it saves them for every other photo session. Snap once and it does all the work for me.

CONS

I use the multiple picture option (bracketed images) to create virtual tours. Sometimes, it will snap one or two and not the entire 10. I have to turn it on and off and try over and over again.

Reason for choosing RICOH360 Tours

A photo editing company recommended this camera.

Kennith

Photography, 1 employee

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2023

Need to build in a dollhouse or consider changing how you build your floorplan

I have success in getting people to try the tour but it is about 50/50 now with agents and brokers who will seek out a photographer with a Matterport. So, it is starting to affect my revenue in a negative way.

PROS

I love the definition, quality, and ease of use.

CONS

May have to switch because your floorplan is a joke and the Matterport dollhouse is what every client wants.

Reason for choosing RICOH360 Tours

Price and ease of use

Jim

Real Estate, 1 employee

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Great tour software

PROS

This software is very easy to use and is an asset to my business

CONS

There is honestly nothing I can say negative about this software!

Reason for choosing RICOH360 Tours

Ease of use, quality of finished product and of course, the price!

Diana

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Great product

PROS

Ricoh360 Tours made pivoting during the pandemic a breeze. We had thought previously about implementing virtual tours and were forced into it in 2020. Ricoh has made it easy!

CONS

The administrator probably would better answer this. It fills the need for me!

Richard

Photography, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

A Game-Changer for Photographers

PROS

I was hesitant to invest in a virtual tours camera at first, but after using this product for a few weeks, I can say it was well worth the cost. The camera is easy to use and produces high-quality images that really showcase my listings. I especially appreciate the ability to add text, music, and voiceovers to the tours, making them feel even more immersive. Overall, I am very happy with my purchase and would recommend this virtual tours camera to anyone looking to take their listings to the next level.

CONS

It is user-friendly and the output is high-quality

Michael

Commercial Real Estate, 501-1,000 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Commercial Real Estate Users

Very good and service excellent

PROS

I’m using this for the capturing of commercial real estate in all asset classes. It’s useful to show space with pictures and implement floorplans. I like the service and grateful that I have found this tool to enhance my business. Tnx Ricoh

CONS

I’m unable to use floor plan service in Canada.

Karen

Real Estate, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Real Estate Listings

PROS

Capturing a room is simple and it’s easy to upload the link in the MLS.

CONS

The battery life NEVER lasts to capture a full house, not even a 2 bedroom condo. So, it takes forever while I keep having to recharge.

Steve

Real Estate, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed February 2023

Economical Game Changer

This is an economical way to make my real estate listings stand out to the competition.

PROS

Set up and execution of the photography couldn’t be simpler. Creating tours has a fairly easy learning curve. Not terribly intuitive but not complicated.

CONS

There may be a way to do this, but I wish I didn’t have to compile the 360° photos into the tour on my phone. It’d be easier on a larger screen.

mike

Real Estate, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Easy to use

I use the tour for all my real estate listings.

PROS

Easy to set up the equipment and do the tour.

CONS

All features were easy to use. I can see each individual room with the 360 view.

Justin

Real Estate, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2023

Perhaps some individuals don't like it. But I find running my business to be quite effective.

PROS

The real estate and construction sectors use this service frequently for virtual tours.

CONS

The loading speed used to be poor, but recently it has improved greatly.

Showing 1 - 23 of 23 Reviews