# BombBomb Software Reviews, Demo & Pricing - 2026 > Review of BombBomb Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/video-management/bombbomb-profile --- [Home](https://www.softwareadvice.com/) / [Employee Engagement Software](https://www.softwareadvice.com/hr/employee-engagement-comparison/) / BombBomb Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/video-management/bombbomb-profile/reviews/)[Alternatives](https://www.softwareadvice.com/video-management/bombbomb-profile/alternatives/) # BombBomb 2026: Benefits, Features & Pricing Wondering if BombBomb is right for your organization? Our Employee Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview BombBomb 4.4 [(131)](https://www.softwareadvice.com/video-management/bombbomb-profile/reviews/) Pricing Starting at $36.00 per month ### About BombBomb BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Wondering if BombBomb is right for your organization? Our Employee Engagement Software selection experts can help you in 15 minutes or less. ## BombBomb User Interface ## Popular BombBomb Alternatives Main Product BombBomb 4.4 [(131)](https://www.softwareadvice.com/video-management/bombbomb-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.09Value for money - 4.25Customer support - 4.22Functionality Pricing Starting at $36.00 per month Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4060)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(488)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.82Value for money - 4.70Customer support - 4.70Functionality Pricing Available upon request Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## BombBomb Pricing and Plans Starting price: $36.00 per month Free Trial Free Version Core $36.00 per user, per month Plan includes: - Unlimited Video Messages - Browser extensions (Chrome & Edge) - Email integrations (Gmail & Outlook) - Quick video editing - Custom branding - Secure video hosting (SOC 2 Type II) - Viewer engagement analytics - AI agent chat & email support Core + Copilot $56.00 per user, per month Plan includes: - Automated video workflows - Team assignments - Patented fallback video logic - Admin video review & approval flows - Send videos from your CRM (Outreach, Total Expert) - Team analytics dashboard - Premium onboarding - Live-agent chat support Enterprise Pricing available upon request Plan includes: - SSO (SCIM / Okta) - SOC 2 Type II security & compliance - Role-based access controls - Custom-branded player pages - Enterprise-level analytics & reporting - Admin enablement & governance tools - Enterprise onboarding - Dedicated onboarding & success manager Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BombBomb Features - Popular features found in Employee Engagement 360 Degree Feedback Benchmarking Communication Management Employee Recognition Engagement Tracking Gamification Goal Management Negative Feedback Management Performance Management Pulse Surveys - More features of BombBomb Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications Audio Capture Brand Overlay Campaign Management Chat/Messaging Contact Management Content Library Content Management CRM Customer History Customizable Branding Customizable CTAs Customizable Fields Email Marketing Event Triggered Actions File Sharing Image Library Media Library Mobile Access Mobile Screen Support Multi-Channel Communication Multi-Channel Distribution Multimedia Support Personalization Preview Functionality Prioritization Rapid Creation Real-Time Notifications Recording Reporting & Statistics ROI Tracking Sales Onboarding & Training Screen Capture Screen Recording Screen Sharing Social Sharing Template Management Templates Third-Party Integrations Video Archiving Video Capture Video Creation Video Editing Video Management Video Streaming Video Support ## BombBomb Integrations Operations Hub Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Realvolve Integration rated undefined from -1 review Lofty Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review See all 16 integrations ## BombBomb User Reviews Overall Rating 4.4 Ratings Breakdown 5 60% 4 29% 3 4% 2 2% 1 5% Secondary Ratings Ease of Use 4.1 Value for money 4.1 Customer support 4.3 Functionality 4.2 Jacob P. Verified reviewer Financial Services 1001-5000 employees Used weekly for more than 2 years Review source Reviewed June 2023 Worth the 2nd Bomb! 5 In digital and email marketing, the ability to create a personal connection has become so important. Giving the sales team the ability to create personalized marketing at their fingertips has seen engagement skyrocket for the users who have adopted it. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: For us, the ability to integrate with our CRM and teach our sales team to use the tool effectively was so simple. You log into the CRM. Click the integration button. The Sales member logs in to BB to link their account and they can instantly add their BB videos to our email templates. Cons: I dont think Closed Captioning should be an add-on. all videos should offer that. Reasons for choosing BombBomb BombBomb had better integration with more technologies and platforms that we wanted to add to our tech-stack. It was easy to use and easy to teach our sales team how to use. Read More DC Douglas C. Verified reviewer Insurance 10000+ employees Used weekly for less than 2 years Review source Reviewed July 2022 Good Video Communication Software 4 It was a good fix for the pandemic. Sending personalized video messages to our clients. With face to face back, I just find it hard to use time and time again at the price point. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Bombbomb integrated with the team quite nicely. There was an implementation team that trained our team twice and taught us the basics of using the platform. The BombBomb support is always really good as well with their BDR's reaching out periodically to check in. The mobile app is also quite good and has been used multiple times by the team. Cons: The reporting for video views is not always the best. Only when sending the video through the website is how you can track viewers. Other than that it only shows you views, but does not tell you who viewed it. This may be an issue if you team is looking for leads. The user experience I've heard from my team is also not that good making it challenging to use for some of my team. Reasons for choosing BombBomb We heard other companies in our industry use it so we thought it was the right option. Read More JH Josh H. Verified reviewer Construction 11-50 employees Used monthly for less than 6 months Review source Reviewed December 2024 Thieves. No refunds. 1 Paid for the year subscription. After a few months we decided it wasn’t a fit for us. They wouldn’t refund anything back to us. Stopped using it for 6 months. Then at the 1 year mark they auto renewed on my credit card. I immediately called them and said I didn’t want it. I told them to check the records, I haven’t heard this product in 6 months. They said “too bad” and wouldn’t refund the transaction. A struggling product has to steal to be successful. Terrible customer service. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing. Low resolution videos sent. Made us look pretty cheap to clients. Read More CB Cody B. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Review source Reviewed November 2020 Powerful under the hood 4 The team at BombBomb is incredible. Really wonderful people there. Especially in sales and customer service. They all deserve a cold beer. I'd like the tool to have more functionality in email design, drag and drop, photo cropping, etc. I'd also like the app to include mass email tracking. But overall it's an effective tool for building relationships. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The most beneficial tool in BombBomb for us is automations. Love the tracking features (opens, clicks, video views, click mapping). The gmail integration is super handy. Cons: Overall the UI could be a lot easier to navigate and use. The mobile app is geared around sending individual video emails. I would love if the app had tracking info for mass sends. Reasons for choosing BombBomb I had knowledge of the tool from previous experience. Read More LK Leslie K. Verified reviewer Cosmetics 2-10 employees Used other for more than 2 years Review source Reviewed January 2020 BombBomb worked great 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: This was easy to use. I loved the video function and links. Cons: I liked using this softward and didn't have any problems Reasons for switching to BombBomb The person who creates my emails switched. Plus, I like the video capabilities and the links. Read More RB Rachel B. Verified reviewer Cosmetics 2-10 employees Used other for less than 12 months Review source Reviewed January 2020 Nice Marketing Emails, lots of Limitations 3 Frustrating. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: It gave me HTML emails, fancier than just sending plain text emails thru my email account. Cons: The edibility and customization or templates was so challenging and limited. Once an email template was created by my virtual assistant, I struggles to move content, or drag/drop without making the formatting of the email get "wonky" and messed up. Unlike other companies that have SIMPLE, drag/drop editable designs, I felt unless I knew html coding, I had little control of edit-ability once an email template was created. Reasons for switching to BombBomb My new virtual assistant uses VipeCloud - and I'm SO HAPPY with the switch. Read More MH Marcy H. Verified reviewer Real Estate 11-50 employees Used monthly for less than 6 months Review source Reviewed March 2024 Difficult to Use and Expensive 2 Ratings Breakdown 2 Ease of use 2 Value for money 2 Customer support 2 Functionality Pros: Not much really. The video componant was easy to use. Cons: Too expensive for what we need it for. Difficult to keep lists updated. Reasons for choosing BombBomb at the time it seemed better for video content. Read More ME Mohammad E. Verified reviewer Real Estate 11-50 employees Used daily for less than 2 years Review source Reviewed November 2024 BombBomb is a must have for any salesperson! 5 BombBomb has been a crucial part of my client outreach business. I love being able to monitor the statistics on how many times my emails are opened and videos are watched! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How quick and easy it is to attach a video to an email Cons: I don’t know if it’s just my browser but it always opens a new window when I log in. It wasn’t always like that Vendor Response Hi Mohammad...thank you so much for taking time to review BombBomb! Your comment has been passed on to the product team. Replied December 2024 Read More Josh C. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed November 2019 Rehumanizing Your Business 4 BombBomb's service has allowed us to keep in touch with our database of 3,000+ people, as well as increased our conversion rates for new leads. What's more, when we're able to put a face to the standard text, our open rates spike dramatically. To steal a phrase from the founder's book, BombBomb helps us "rehumanize our business." Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: BombBomb makes personal, relational communication simple. Between their Prompt program (which provides us with monthly content for our general database) and their Gmail integration, there's not a part of our business that hasn't been improved in some way by BombBomb's communication solution. What's more, it's relatively easy to use for both our team (creating the videos) and our end-users (watching the videos on all kinds of devices with varying levels of internet/data connections). Cons: The UI for the BombBomb website is a little difficult to use. If you're just shooting a video and sending it off to your recipient, it's a piece of cake. Customizing emails or finding old videos, however, isn't as intuitive as I would have liked. The good news is that the BombBomb support staff is awesome, so you're never left out in the cold if you have an issue—it would just be better if we didn't have an issue to begin with. Read More Chris W. Verified reviewer Entertainment Self-Employed Used weekly for less than 12 months Review source Reviewed December 2022 Break Through The Noise 5 I LOVE BombBomb and find it a really unique part of my customer engagement process. I think it makes me stand out from the crowd in a personable way that is unique to me. Ratings Breakdown 4 Ease of use 4 Value for money 4 Functionality Pros: I work in an industry where there are lots of comparative shoppers. They go out to a bunch of people to get a quote and then decide on the best. I find that BombBomb helps me cut through the noise of my competitors easily and allows me to make an important human connection early in the sales process y introducing the hello GIF. Cons: The Gmail plugin is brilliant but built on older architecture, so it can sometimes act slightly unpredictably and doesn't always pick up the webcams available. Also, if working with 'Full-Screen Apps' it sometimes opens in another full screen, and the interface is a lot of wasted space as opposed to if it was a pop-up as intended. Read More Showing 1 - 10 of 131 Reviews [See All Reviews](https://www.softwareadvice.com/video-management/bombbomb-profile/reviews/) ## BombBomb Popular Comparisons [Viber vs BombBomb](https://www.softwareadvice.com/video-management/bombbomb-profile/vs/viber/)[Text Request vs BombBomb](https://www.softwareadvice.com/video-management/bombbomb-profile/vs/text-request/)[Slack vs BombBomb](https://www.softwareadvice.com/video-management/bombbomb-profile/vs/slack/) [Compare All Alternatives](https://www.softwareadvice.com/video-management/bombbomb-profile/alternatives/) ## Other Top Recommended Employee Engagement Software [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) **4.6** (3433) Recently recommended **497** times [Paylocity](https://www.softwareadvice.com/hr/web-pay-profile/) **4.3** (1846) Recently recommended **398** times [UKG Pro](https://www.softwareadvice.com/hr/ukg-pro-profile/) **4.3** (725) Recently recommended **267** times [Deel](https://www.softwareadvice.com/hr/deel-profile/) **4.9** (4279) Recently recommended **163** times Stuck Between Options? Our experts can help you compare BombBomb with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice