Dacast vs Imagen

RATING:

4.3

(228)

Dacast has 228 reviews and a rating of 4.35 / 5 stars vs Imagen which has 23 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (228)
4.6 (23)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 2, 2024
January 25, 2023
Pros/Cons
  • Pros

  • If they can't resolve a problem, they send it to their higher-ups and it gets taken care of pretty quickly.
  • This service functions as advertised and I think it is well worth the investment, especially for teams that are new to web.
  • Cons

  • The more knowing people are not responding at all (been 3 weeks with no response).
  • The stream could be more consistent, occasionally I have users report trouble loading until they refresh their browsers.
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  • Pros

  • The key to perfect usability is the metadata for each media record. So once this is all set up then it is a charm to use.
  • The software is very easy to use, and easy to administer.
  • Cons

  • There could be more tools to make tagging easier - templates for regular uploads. Also uploading tools for clients with poor connectivity.
  • A few features missing, but these have been noted by Image and are being deployed in later updates.
Read all user reviews
Pricing Range
$
$
$
$
$
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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos