Filecamp

RATING:

4.7

(105)

About Filecamp

Filecamp is a cloud-based Digital Asset Management (DAM) software solution that helps companies organize and share their digital media such as images, videos, and documents. Filecamp comes with unlimited users, each user configured with their own set of user-, admin-, and folder permissions. The built-in online proofing and commenting tools allow you to review and approve creative work. Filecamp's custom branding options will make sure your DAM system match your brand guidelines. And multiple themes allow you to give each folder, brand or customer it’s own separate branding.

Filecamp Pricing

Basic plan : $29 per month Advanced plan : $59 per month Professional : $89 per month Unlimited users, free bandwidth and custom branding are included in all plans. Plan can be upgraded, downgraded or have storage added at any point

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Not Available

Filecamp - Manage all your digital marketing assets with a sleek, user friendly cloud platform.
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Filecamp Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Filecamp

1 - 5 of 105 Reviews

michael

Hospital & Health Care, 51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed July 2021

Only File Sharing Service That Does What We Want

Nate

Textiles, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

Best DAM for your Money

Empowering our staff and customers to find the assets they need in the formats they want on their own. This frees up our creative team to focus on creating new assets, rather than spending that time re-locating, and emailing previously created assets.

PROS

(1) Search functionality works across entire library, regardless of what folder that file is in. (2) Customizable folder thumbnails. (3) Quick and easy ability to download various sizes / resolutions of files.

CONS

(1) Need to press "Upload" icon before each upload. If you forget to click it before dragging files over, you will lose your place, and have to go back in your browser. (2) You cannot preview / scroll through multiple search results. Clicking one result will take you away from the rest of the search results.

Reason for choosing Filecamp

Best price to value ratio. Simple month-month billing. Simplified Interface. Straightforward website.

Vendor Response

Hi Nate. Many thanks. We'll look into those cons in future updates!

Replied April 2020

michael

Hospital & Health Care, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Only File Sharing Service That Does What We Want

this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

PROS

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

CONS

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Reason for choosing Filecamp

customization for folders (images for folders). white labeling.

Reasons for switching to Filecamp

more customization with filecamp

Vendor Response

Thanks for sticking with us, Michael :)

Replied June 2020

Amanda

Public Safety, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2019

Was Pleased Until the Latest Update

Filecamp makes a great file management system for sharing documents, video, etc, but recent updates have seriously overlooked some of the functionality that made it user-friendly and efficient.

PROS

• Ability to store and share files • Uploads are made easily • Customer service is quick to respond • Low cost to our company

CONS

• Inability to bulk edit permissions without using an existing profile to mirror (e.g. if you create a new folder you must edit each individual's permission to allow them to view it) • They used to offer user "groups" to categorize and organize your user database. This was great because you could ensure all members of that group had the same permissions. Now that this feature is no longer available, you must rely on each administrator to enable the proper permissions to each individual user. This is time consuming and leaves room for error.

Vendor Response

Hi Amanda With the new bulk permissions update feature, you can do (almost) the same as you could with user groups. But I understand that in your use case it was perhaps easier before. Sorry about that! And we apologize for releasing such a big update in one go. We are looking forward to having a solid and future-proof platform from where we can release super tiny updates more frequently. Best regards, Jesper Faurby Co-founder Filecamp.com

Replied June 2019

Bill

Food & Beverages, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2020

Easy to use, easy to share. Great way to share assets for business.

PROS

W At Surly Brewing Co., we love the ease of use and versatility of the FileCamp platform. We adopted FileCamp as a replacement for a cumbersome system of sharing assets via Dropbox last winter, and couldn;t be happier with the ease, the appearance and the functionality.

CONS

FileCamp isn't quite as robust as some of the dedicated digital assets systems, but for the ease, and price it does its job admirably.

Reasons for switching to Filecamp

More customization options, better ease overall, better appearance.

Vendor Response

Thanks, Bill :)

Replied April 2020