Mindstamp vs Sendspark
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.8 / 5
Value for Money
4.9 / 5
4.9 / 5
Customer Support
4.9 / 5
4.9 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
June 19, 2024
September 15, 2024
Pros/Cons
Pros
- Wow you can’t get that service anywhere. I also love how easy and flexible it is to embed and share the videos on any website.
- They team was great and very easy to work with. The pricing was very appropriate and the interactions and CTAs were exactly what I was looking for.
- They have saved us £ as rather than trying to develop this in house, Mindstamp provided us with an efficient solution with outstanding customers service.
Cons
- I guess that the weird things that happen are mostly to be associated with the browser you use.
- I've sometimes run into technical issues, but it's typically user error.
- Hard to pinpoint - perhaps the customization of different buttons but I found a workaround using PNGs instead.
Pros
- I'm very happy with it, the benefits are just immeasurable. If you are someone who expresses a message or communicates best face to face than an email or call then this is the tool you need.
- Finding a tool that I could integrate with hubspot was brilliant. The personalisation is superb due to the HubSpot Marketing Hub integration.
- The support team is even amazing and on top of things. Easy to talk to, they are human and arent snooty like the other platforms.
Cons
- It was a little frustrating trying to figure out how to do something with the program to later learn that was only available via the browser extension.
- Also I used it when there is confusion or a problem over time.
- Loom is older and has been around longer; however, if SendSpark continues to be this awesome, I'll cancel my Loom subscription.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
