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> Reviews of Promo.com. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Promo.com is a good fit for you!

Source: https://www.softwareadvice.com/video-marketing/promo-com-profile/reviews

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Promo.com Reviews

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[Overview](https://www.softwareadvice.com/video-marketing/promo-com-profile/)

Reviews

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# Promo.com Reviews

## Reviews Summary

## Overall Rating

4.3

* * *

## Ratings Breakdown

5

(132)

4

(46)

3

(14)

2

(9)

1

(11)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.2

Value for money

3.9

Functionality

4

* * *

### Pros

"The templates are well designed for social media video creation."

"The Promo.com is a website where you can easily create video content for all social media platforms, It offers a create number of tools for each platform and it helps to create high quality content videos for someone who has minimal experience in that field."

"The video templates are super easy to use, and the video asset library is extensive. "

### Cons

"Without notification they charged my credit card for another year and will not reverse the charge because the auto renew button was automatically set in their settings."

"Probably an indication that they can't keep customers any other way perhaps....."

"Customer Service will ignore my pleas to fix the website and come up with excuses for it not working properly. Since I paid over $2000 for the year and I can't use this product anymore and they won't give me credits or a refund."

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Promo.com Reviews, Pros and Cons - 2026 Software Advice