More efficient customer service with higher service level and better customer engagement and experience.

Robust conversational AI platform that help us build advance virtual agents without coding.

My overall experience of Boost. AI is great, it's simply good software.

I  like that it's easy to use, and the tool for searching conversations with many different things to filter on. I like that our AI supervisor suggest things and functions that could be of use to us.

Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials.

None of our employees who use it has ever spoken a bad word about the software. Note that this is very unusual.

We implement a lot of new software and there is always something that gets on your nerves. People always have something to complain about.

If I have to say something negative then it is a lack of communication with regards to the product road-map.

The best NLP capabilities of the chatbot solutions on the  market and easy to develop and implement.

Very good NLP understanding. Very easy to use and create conversational flows by the AI Trainers.

This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.

Voice  support, messenger integration ( compared to competition claims). Cheat sheet comparing to competition and ROI templates.

We set it up really fast and got great user interaction almost immediately. The process to make it deeper and more impactful since initial set up has also been very enjoyable and successful.

Ease of use is probably its greatest strength. We were able to train a group of our own people as AI trainers in merely a few weeks.

Superior NLP performance, easy to train AI, highly packaged and easy to use, easy to integrate to back-end.

You add users and the service it offers does not decrease. The service of the support team is above what I expected.

A chatbot is only as good as you make it and Boost has enabled business to do exactly that. The tech is top tier and the tools make it really easy for business to train and maintain the bot.

Would recommend to anyone, who would like to create not only Q/A chatbot, but also implement integrations towards customer's core systems.

Positive overall experience. Great team, with very responsive PMs and partner resources.

Scalable customer service - especially during Corona crsis. Deep integrations to back-end systems allow for personalization of services.

The partner team is extremely responsive, pragmatic and fun to work with.

It's a bit hard to understand what to do in the backoffice.

Overall experience is going great, still new to it.

For the money, we decided to drop using Conversica.

The ease of use, the ability to have our automated specialists take control of the cadences, and then all the information comes back to me.

It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy.

It allows me to evaluate those who want to improve from those who do not so my calls are targeted instead of random. It makes my day just better overall.

Conversica is a great way to have a personal approach with prospects without using employee bandwidth.

We had the same struggles a lot of organizations had, we had leads falling through the cracks.

Amazing advancement of technology as we are now able to automate our own departmental and market optimization plans.

The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort.

What I find frustrating is when you do not have admin access you lose out on access to features of the tool that make things much easier as the main user.

Using Conversica seemed to make our sales staff even lazier than they were before implementing. There was also confusion between the phone operators, the sales team and the customers.

Conversica helps uncover money that potentially would have been left on the table and it helps to speed up lead conversion time.

Once installed and integrated with Salesforce, it has proven to be a great addition to our process, teeing up these prospects for our sales team.

It is really helpful in the sales department of our business. We get support from technical specialists at any given time.

US Dollar

Boost.ai is a cloud-based and on-premise conversational AI platform that empowers banks, credit unions, telecom service providers and other enterprises to design, deploy and manage chatbots to automate interactions with customers and employees, and respond to queries at scale.

The built-in admin panel lets organizations create natural interactions and conversation flows at scale via a user-friendly, no-code conversation builder, enabling customers to connect with engaging self-service solutions.

Boost.ai allows enterprises to utilize self-learning artificial intelligence (AI) to capture and repurpose information from multiple sources like chat logs, websites and old chatbots to develop and deploy advanced virtual agents in a matter of hours. It offers a variety of features including GDPR compliance, virtual agent network (VAN), Single Sign-On (SSO) authentication, AI trainer certification, conversational IVR and more. Additionally, managers can gain insights into quality ratings, interaction data, and other metrics through statistics and analytics dashboards.

Boost.ai facilitates integration with various third-party applications such as eGain, Zendesk, Salesforce, Microsoft Teams and more. Pricing details are available on request and support is extended via email, FAQs and other online measures.

LongDescription

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Multi-Channel Management

Lead Capture

Code-free Development

For Developers

Customer Segmentation

Real-Time Monitoring

Customer Service Analytics

Sentiment Analysis

Natural Language Search

Communication Management

Customer Database

Natural Language Processing

Customer Experience Management

Configurable Workflow

Real Time Data

Performance Metrics

Intent Recognition

Chat Transcript

Multi-Channel Communication

Contextual Guidance

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Email Management

Visual Analytics

Activity Dashboard

Reporting & Statistics

Knowledge Base Management

Chat/Messaging

Multi-Language

Speech Synthesis

Alerts/Escalation

Customizable Branding

Chatbot

Speech Recognition

Reporting/Analytics

Monitoring

Feedback Management

Pre-Configured Bot

Drag & Drop

Auto-Responders

Third-Party Integrations

Live Chat

Search/Filter

Compliance Management

Personalization

Business Process Automation

Please contact boost.ai directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Boost.AI

In Person

Live Online

Webinars

Documentation

Videos

Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your behalf. Conversica's Intelligent Virtual Assistants (IVAs) autonomously engage your leads, prospects, and customers in human-like, two-way conversations at scale to deliver real business results. Conversica's technology combines the power of AI, predictive analytics, and machine learning to deliver unprecedented value for its clients by increasing customer engagement, accelerating revenue growth, and improving operational efficiencies. 

Lead Notifications

Lead Engagement

Performance Management

SMS Messaging

One-to-One Messaging

Contact Management

Lead Management

Conversion Rate Optimization

Email Marketing

Conversion Tracking

Lead Nurturing

Email Automation

Lead Qualification

Appointment Scheduling

Campaign Management

Data Management

Sales Activity Management

For Sales Teams/Organizations

Subscription pricing starting at $2,999/company/month based on functionality needs.

Contact Conversica for more information on pricing plans.

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