Box vs Firmex Virtual Data Room

RATING:

4.4

(5315)

Box has 5315 reviews and a rating of 4.39 / 5 stars vs Firmex Virtual Data Room which has 295 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (5315)
4.8 (295)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 4, 2024
April 22, 2024
Pros/Cons
  • Pros

  • Great to securely store and share files, ease of use, customer service is excellent, very niche features, Value for money.
  • A great place to keep all your files, good for collaboration between multiple employees, recommend using the box sync app to quickly move files around with ease.
  • Cons

  • Box can crash randomly and can be a bit confusing to use for first time users.
  • I have a problem that when i upload sometimes it stops and doesn’t go on, so i have to cancel and upload again.
Read all user reviews
  • Pros

  • I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.
  • I love the ease of setting it up. Other products have more features as far as downloading and tracking, but everyone does bulk downloading so it is irrelevant.
  • Cons

  • Attaching a newer version of a document can be difficult at times due to having to change the file name manually.
  • Importing and exporting documents can be problematic (e.g. files too large, titles too long).
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos