---
title: "Datasite Diligence Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Datasite Diligence. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Datasite Diligence is a good fit for you!"
source_url: "https://www.softwareadvice.com/virtual-data-room/datasiteone-profile/reviews/"
page_type: "reviews"
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---

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Datasite Diligence Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

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# Datasite Diligence User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 147

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.7/5
- Value for money: 4.1/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 113 reviews (77%)
- 4 stars: 31 reviews (21%)
- 3 stars: 2 reviews (1%)
- 2 stars: 0 reviews (0%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- As a VDR service, it’s excellent that they are constantly improving the user interface—not only by providing basic data security features but also through AI-powered document search and Q&A functions that facilitate smooth communication.
- managing sensitive documents effortless with its intuitive layout, fast upload speeds, and reliable permission controls
- Great user-friendly interface, built-in redaction tools that improves confidentiality, granular access controls for secure document sharing, and real-time activity monitoring.

### Most mentioned cons

- The only things I would improve are: the download mechanics (just start the download immediately without needing to navigate to a new screen and don't send me emails about my download being ready), the index UI feels a bit clunky, and the search feature struggles to pick up the contents of documents where uploading the contents to a doc review software and searching does capture the contents of easily readable documents.
- The notification settings can occasionally feel overwhelming if not customized right away.
- Poor network connection, frequent failures to download large files, and frequent logouts during deduction.

## Datasite Diligence customer reviews

Showing reviews 1-25 of 147 (page 1).

### Datasite Diligence: Enterprise-Grade Security and High-Performance at Scale

- Overall rating: 5/5
- Reviewer: Shahzeb K.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 5001-10000 employees
- Product usage: 3-5 years · weekly
- Reviewed: November 2026
- Review source details: This review was submitted organically. No incentive was offered

Datasite Diligence addresses the critical challenge of securely managing, sharing, and auditing high-stakes corporate data during complex transactions (like M&A) without inviting data leaks or creating operational bottlenecks. From an infrastructure and security perspective, it replaces ad-hoc file sharing with a centralized, zero-trust repository. The granular access controls, automated redaction, and immutable audit trails help close common gaps and keep activity fully traceable. For me, the biggest benefit is a major reduction in compliance and security friction. I get clear visibility and control over data governance, along with support for massive document ingestion, without having to worry about infrastructure stability during peak transactional loads or the risk of unauthorized data exposure.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5

#### Pros

What I like most about Datasite Diligence is its strong mix of enterprise-grade infrastructure security, high-performance handling of massive data sets, and granular, role-based access control. From an engineering and compliance standpoint, capabilities such as zero-trust permissions, immutable audit logging, and dependable bulk-upload ingestion give us tight control over high-stakes corporate data. It also scales smoothly under heavy transaction loads without compromising system stability or our overall security posture.

#### Cons

What I dislike most about Datasite Diligence is the operational friction that comes with managing complex, large-scale permission matrices, along with the lack of flexible, robust API integrations for automated provisioning. While the core security and performance are solid, configuring, maintaining, and auditing granular access controls across large cross-functional teams and external stakeholders can become unnecessarily convoluted. Streamlining permission management and providing deeper, more flexible API-driven integration options would go a long way toward reducing administrative overhead for engineering and IT operations.

---

### Dependable VDR for fast-paced transactions

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Computer Software
- Company size: 1001-5000 employees
- Product usage: 1-3 years · monthly
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Robust, secure, and highly reliable virtual data room. Highly recommended for high-stakes transactions as well as for small ones

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

managing sensitive documents effortless with its intuitive layout, fast upload speeds, and reliable permission controls

#### Cons

higher pricing structure may not be ideal for smaller deals. The notification settings can occasionally feel overwhelming if not customized right away.

#### Vendor response

Hello Niladri, Thank you for taking the time to share your experience with Datasite Diligence! We're delighted to hear that the intuitive layout, fast uploads, and reliable permission controls are making it easier to securely manage sensitive documents across your transactions. We also appreciate your candid feedback. To give teams greater flexibility, notification defaults can now be customized to better align with your preferred way of working. We've also shared your comments with the appropriate teams as we continue refining the Datasite experience. Thank you for recommending Datasite and trusting us to support your deals, both large and small! Best, The Datasite Team

Replied September 2026

---

### Corporate Development

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: 3-5 years · monthly
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I've had a positive experience with using Datasite for our deal processes. The core workflow is strong: fast setup, a clear structure/UI, and notifications that keep you current without constant checking. They also recently released a Claude connector which looks to be pretty useful but it seems to be more expensive on the pricing side. There are a few areas where it could improve but overall does not introduce a ton of friction.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

- The structure and interface are clear and intuitive. New users, including external counterparties, can generally find what they need without much hand holding, which matters when you are trying to keep diligence moving. - Permissioning is straightforward to set up and manage - Email notifications when documents are uploaded are also very helpful. On an active deal with multiple workstreams loading files, you know immediately when something lands instead of checking the room repeatedly.

#### Cons

- Bulk download can sometimes be clunky. With certain files (perhaps which are larger in size), you're not able to download it immediately - Search can be a hit or miss. It works well for filenames but is sometimes unreliable for finding specific content inside a large document set, which means you end up navigating manually more often than you would like.

#### Vendor response

Hello Cynthia, Thanks for taking the time to provide such detailed feedback and share how Datasite Diligence helps keep your deal processes moving, particularly across multiple workstreams and counterparties. We appreciate your candid feedback and have shared it with the appropriate teams. We also wanted to clarify that processed files undergo optical character recognition (OCR), enabling search within document contents—not just filenames. If you're not seeing the results you expect, our 24/7/365 Datasite Assist team would be happy to help. We're also glad you've explored our MCP capabilities. Datasite MPC for Claude, ChatGPT, and Copilot are available at no additional cost, although costs may apply depending on the AI services and capabilities used on the deal content through those connections. Thank you again for your thoughtful review and for choosing Datasite. Warmly, The Datasite Team

Replied September 2026

---

### Experience using Data Site

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Management Consulting
- Company size: 10000+ employees
- Product usage: 1-3 years · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good and easy to sue. Highly recommend this as the go to Virtual Data Room for all transaction related needs.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use. Data is organized in a format that is easy to navigate. Secure and users are sent updates when new docs are posted.

#### Cons

Resetting password can be a little cumbersome and lengthy. Otherwise no other issues with using the site.

#### Vendor response

Hello Xuong, Thank you for reviewing your experience with us. We're really happy to see Datasite Diligence working well for your needs. We've relayed your feedback regarding password resets to our product team; thank you for sharing this with us. We appreciate you being part of the Datasite community. Best, The Datasite Team

Replied April 2026

---

### Datasite review

- Overall rating: 5/5
- Reviewer: Lilian C.
- Industry: Biotechnology
- Company size: 51-200 employees
- Product usage: 1-3 years · monthly
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Datasite Diligence Virtual Data Room has been mixed . The core functionality is there, and it can support a complex diligence process once everything is configured. Cost is an issue and it will need to be better value for money, even if that means investing time in transitioning away from this tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

The platform is stable once data is uploaded, and I didnt experience outages or hanging of web pages when large documents are opened. The permission controls are granular enough to segregate internal, external, and advisor access without involving IT. Bulk upload works reasonably well for large folders, and document indexing is accurate and easy enough to find what is needed via basic search. Email notifications for new document uploads is nice and i really like the Q&A feature as well as it helped keep external counterparties on track during the busier stages of the process.

#### Cons

The learning curve is steeper than it should be, even for users who are familiar with other virtual data rooms, and i needed a walk through with IT before i was comfortable. The user interface feels a little dated and unintuitive, with too many clicks required to perform simple actions like moving folders, updating permissions, or answering Q&A in bulk. From a cost perspective, the pricing structure is relatively high in this digital age. Customer support is responsive but often reactive rather than proactive

#### Vendor response

Hi, Lilian! Thanks for the candid and detailed review. We're glad Datasite Diligence supported your team through a complex process, with stable performance on large documents, granular permission controls, and a Q&amp;A feature that helped keep counterparties on track during busier stretches. We also appreciate you flagging the friction points. Your input on the learning curve, the number of clicks for actions like moving folders, updating permissions, and handling Q&amp;A in bulk, and the desire for a more proactive support experience will be shared with our product and customer success teams to inform our future focus. Thank you again for trusting Datasite as your partner in dealmaking. We look forward to supporting your future success. Best, The Datasite Team

Replied April 2026

---

### An excellent AI-powered interface and continuous improvement

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Chemicals
- Company size: 5001-10000 employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Whether on the buy side or the sell side, the user interface is constantly being improved, and it is also the most affordable option in terms of price.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a VDR service, it’s excellent that they are constantly improving the user interface—not only by providing basic data security features but also through AI-powered document search and Q&A functions that facilitate smooth communication.

#### Cons

It was disappointing that the custom dashboard feature was removed, leaving only the standard package dashboard.

#### Vendor response

Hello Toshikazu, We truly value hearing feedback like this. We love hearing how our continual enhancements are improving your experience, especially our focus on AI-powered features - and there's more to come, so stay tuned. Regarding custom analytic reports, we've made sure your comments reached the appropriate product team. Thank you for choosing Datasite! Best, The Datasite Team

Replied April 2026

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Legal Services
- Company size: 501-1000 employees
- Product usage: 3-5 years · monthly
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Datasite offers a comprehensive VDR product that is easy to use and offers full functionality plus extras (market intelligence, redactions) that you don't get everywhere.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Ease of use. Easy to find useful information from the landing page. No bugs or glitches in all my time using.

#### Cons

Sometimes the user interface contains so much information if you don't know what you need it can be overwhelming.

#### Vendor response

Hello Steven, Thank you for taking a moment to leave a review! We're so pleased to hear the ease of navigating through and using Datasite Diligence. Your experience means a lot to us, we appreciate hearing your thoughts about the user interface and we've shared this directly with the appropriate product team. We're grateful for your insights and support. Best, The Datasite Team

Replied April 2026

---

### Good design, bad connectivity experience

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The functional design is sound, but the server connection quality is extremely poor and urgently needs improvement.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, with a well-designed UI, and comprehensive features such as deduction and user group perspectives, meeting all trading needs.

#### Cons

Poor network connection, frequent failures to download large files, and frequent logouts during deduction.

#### Vendor response

Hi, Luyao! Thank you for the kind words and for your continued partnership with Datasite over the past two years. We're glad to hear the well-designed interface, ease of use, and features like redaction and granular permissions have supported your trading effectively. We also want to thank you for raising the connectivity issues you've experienced, including failed downloads of large files and unexpected logouts during redaction. That's clearly disrupting your work, and we'd genuinely like to help resolve it. Please reach out to our Datasite Assist team, available 24/7/365, so we can investigate the specific scenarios on your account. Connection and large-file download performance can be influenced by a number of factors, and our team can run diagnostics to pinpoint the cause. We'll also share your feedback internally to inform ongoing performance work. Thanks again for taking the time to share your experience, Luyao. The Datasite Team

Replied April 2026

---

### VDR - Review

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: 3-5 years · weekly
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

DataSite delivers an intuitive user experience backed by genuinely robust features. The platform is easy to navigate, making even complex deal processes remarkably straightforward—no needless clicks or confusion. Its clean, logical layout lets you find the information you need in seconds, whether you’re digging into diligence documents or tracking deal progress. The feature set checks every box for practitioners: smart access controls, strong reporting, streamlined Q&A, and seamless bulk upload tools. Everything feels thoughtfully designed for deal teams. Overall, DataSite stands out as a platform that balances simplicity with powerful functionality.

#### Cons

While DataSite offers a secure environment for document sharing, the process of reviewing files is frustratingly slow. Navigating through files one by one is time-consuming, especially in larger data rooms with hundreds or thousands of documents. There’s no efficient way to skim or bulk-review file contents—each document must be opened individually, making it difficult to rapidly assess what’s important versus what’s boilerplate. For deals that demand speed and agility, this slows down diligence and creates unnecessary drag. A more streamlined, preview-friendly interface would make it much easier to quickly scan and prioritize key files during review.

#### Vendor response

Hi Corey, Thank you for sharing your experience with Datasite Diligence. We are glad to hear that the intuitive layout and robust features have helped streamline your dealmaking and make complex workflows easier to navigate. We also appreciate your feedback on the document review process. This is a common challenge across the industry, and our Product team is actively working to enhance and accelerate the document viewing experience. In the meantime, our new Summarize and Explain This features can help you quickly understand document content by generating clear summaries and explanations of technical or specialized material. Thank you again for the candid feedback and for relying on Datasite as a trusted partner in dealmaking. We look forward to supporting your future success. Best, The Datasite Team

Replied December 2025

---

### Honest review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Renewables & Environment
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I like it and will recommend it to other colleagues. Seem less experience and easy to use. Definitely, better than many other available in the market.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Best site to collaborate data between multiple stakeholders. Very Easy to use and anyone can learn it.

#### Cons

Nothing specific, sometimes it takes time to upload data but that problem depends on network speed. I personally did not get any difficulty.

#### Vendor response

Hi Harshita, Thank you so much for taking the time to share your experience with Datasite Diligence, and for the tremendous 10/10 recommendation. We love hearing that the platform has made collaborating with multiple stakeholders easy and intuitive for your team. We are grateful for your trust delighted to hear that Datasite stands out from other options in the market. We look forward to continuing to support your future projects! Best, The Datasite Team

Replied December 2025

---

### Incident Coordinator

- Overall rating: 5/5
- Reviewed: November 2026
- Industry: Computer Software
- Company size: 10000+ employees

The platform is particularly beneficial for managing complex, confidential transactions with its strong document intelligence and audit capabilities. Users should be prepared for a learning curve, especially regarding advanced permission settings and document organization.

Full review available after login on Software Advice

---

### Great Experience

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: less than 1 year · weekly
- Reviewed: August 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it was a great experience. As mentioned above, it was easy to navigate and manage dataroom.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was very easy to navigate and manage dataroom. We get instant email notifications which makes it easy to notify the investors

#### Cons

There was nothing specifically negative that i found in my experience. However, they can work on the customer support.

#### Vendor response

Hello Aditya, and thank you for your review of Datasite Diligence. We’re glad to hear that the platform’s intuitive navigation and instant notifications have supported your workflow. We also appreciate your feedback on service. Providing best-in-class support is a top priority for us, and we’ve shared your comments with our team. We look forward to supporting your future transactions with the same security, reliability, and ease of use you’ve come to expect. Best, The Datasite Team

Replied September 2025

---

### Valuable review :-)

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Construction
- Company size: 5001-10000 employees
- Product usage: 1-3 years · monthly
- Reviewed: March 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall easy to use.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Customer support is excellent. Easy user role and access management.

#### Cons

A major critical feature that is missing is unique identifier (ID number) for documentation. The reference for documents change if you change the order, which is a massive cons. Lack of integration with other systems.

#### Vendor response

Dear Alia, thank you for your kind words about Datasite and our service team. Your feedback on unique document numbers was very timely. We have just released an update that will enable you to search for files by their unique number. We encourage you to contact us at info@datasite.com to learn more. We look forward to working with you on your next deal. Best wishes, The Datasite Team

Replied March 2023

---

### Datasite is the best virtual data room for navigation and efficient document management and sharing.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Insurance
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Datasite is the best virtual data room to work with. It is the easiest to navigate and most efficient for locating records. I work among several data rooms operated by multiple parties on various projects at the same time. I love it when they all align with Datasite.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Datasite has the best virtual data room over any other I've worked with, which includes several others. Navigation is the easiest in Datasite. It is easy to see when new files are loaded, easy to use the search tool to locate obscure documents. I have never needed to contact customer support. No training is needed to use this tool, it's completely intuitive and makes the document management / sharing process very smooth.

#### Cons

At times I see an update there are new documents but I don't get the view of the names of the documents that have been added. This may be because there are too many to list in the preview or it could be a setting. It's not something I have enough concerns about to troubleshoot but I have thought about it because seeing the document list is more helpful.

#### Vendor response

Hello, Jessica! Thank you for your thoughtful review of Datasite Diligence! We are thrilled to hear that your experience in the platform has simplified the process of sharing and securing sensitive documents to support complex transactions. We appreciate your note on new document notifications. This helps us continue to optimize the usability of the platform for dealmakers like you. If more than 25 documents have been uploaded since your last notification email, the layout will include a redirect link to the new documents section of the platform. We have relayed your feedback to our Product team to review! Thank you for your continued partnership with Datasite! We look forward to supporting your future success. Best, The Datasite Team

Replied October 2025

---

### Datasite: the Best Option

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Law Practice
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I use Datasite for roughly 10 deals a year and it is the best option that I've experienced. The only things I would improve are: the download mechanics (just start the download immediately without needing to navigate to a new screen and don't send me emails about my download being ready), the index UI feels a bit clunky, and the search feature struggles to pick up the contents of documents where uploading the contents to a doc review software and searching does capture the contents of easily readable documents.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Being able to see the date of uploads and sort by "New". This is huge, along with the icon telling you if you've downloaded a document yet -- other data rooms make it near impossible to track what has been added to the room.

#### Cons

The download mechanics. I wish I didn't need to click at least 4 times and receive emails every time I want to download a decent amount of documents. I would love for the download to just begin without needing to navigate to the downloads screen.

#### Vendor response

Hi, Jonathan! Thank you for your thoughtful review of Datasite Diligence! We're pleased to hear that the platform has made it easier to track and organize your deal materials. We also love to hear feedback from our frequent users! Your comments about the download experience, index structure, and search feature have been passed along to our Product team. This allows us to continue to enhance the platform for dealmakers like you. Thank you for your continued partnership with Datasite! We look forward to supporting you with the same premier experience you have come to expect. Best, The Datasite Team

Replied October 2025

---

### Datasite Review

- Overall rating: 5/5
- Reviewer: Perry W.
- Industry: Investment Banking
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am extremely satisfied with our experience to date. I have been using Datasite my entire career and find it to always be an incredibly useful tool.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Datasite Diligence VDR does a lot for our firm from allowing us to review who is viewing documents to keeping encrypted files safe for our clients. We use Datasite for each process we run and think it to be useful for clients and counterparties. The user interface is extremely easy to use and easy to learn, many of our blue collar clients use it with ease. Would highly recommend.

#### Cons

Some items are a bit pricey for us and our clients. It is a premium product which makes sense, but ~$1,500 for a single encrypted USB is wild.

#### Vendor response

Hi, Perry. Thank you so much for your thoughtful review of Datasite Diligence! We're thrilled to hear that you and your clients have found the platform to be a secure and user-friendly solution for your due diligence processes. As an alternative to encrypted physical media, we recommend storing deal records securely with Datasite Archive, which is now complimentary with every Diligence and Acquire project. When closing a data room, a complete compliance archive is now automatically preserved, and hosted indefinitely by default. You can easily add users, set an expiration date, or close your archive at any time. To learn more, check out the link included below! https://www.datasite.com/en/products/archive Thank you for your continued partnership with Datasite! We look forward to supporting your future deals. Best, The Datasite Team

Replied October 2025

---

### Excellent document management platform

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: September 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good experience using the data room for capital market fund raising transaction. The file management was intuitive and provided a great learning curve. Managed 4 separate projects after the initial one.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Good document management system along with folder structures and easy navigation plus prompt customer support.

#### Cons

A bit expensive for value for money. Also, the relationship manager for my account changed mid-way, so the new manager's response rate was slow.

#### Vendor response

Hi there, Ankit! Thank you so much for sharing your feedback with us. We are pleased to see that you found Datasite Diligence easy to use, with good support from the Service team for all five projects. Your sales rep and the Service team can both advise you on any new features that could benefit you and your team - don't hesitate to ask what else we can do for you! Again, thanks for taking the time to leave your review. We look forward to a continued partnership. Warmly, The Datasite Team

Replied October 2025

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### Easy to use VDR platform with lots of functionalities

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Telecommunications
- Company size: 10000+ employees
- Product usage: 3-5 years · daily
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good overall experience, we are using it repeatedly over years across many projects

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use Redaction tool Giving access to password protected file without sharing password Managing user access and restricting file access as required Q&A

#### Cons

Nothing comes to mind as the tools I use are sufficient

#### Vendor response

Greetings, Devashish! Thanks for leaving Datasite Diligence a review. We're so glad to read that you've been able to take advantage of so many of our tools - redaction, permissions, and Q&A - wow! We truly hope you continue to choose Datasite for all of your future deals, and we look forward to partnering with you again soon. Warm regards and thanks again, The Datasite Team

Replied January 2024

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### Best dataroom provider I've used so far

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 51-200 employees
- Product usage: 3-5 years · weekly
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good experience overall. Available support and once you've started acquiring experience with datasite it's hard to switch to another provider

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Good interface, user friendly, fast functionnalities (folder creation for example)

#### Cons

Suggestions of folder when you upload a document is not accurate at all

#### Vendor response

Hi there, Arthur! Thank you so much for the level of detail in your review of Datasite Diligence. I'm thrilled to read that you've found Datasite easy to use, and that you're finding it difficult to use other providers. I'm also glad you noted your experience with folder suggestions - that's valuable information and I've passed it along to our Product team so they can investigate. Again, on behalf of the Datasite team, we're so glad you've had a great experience with our product. We look forward to hosting all your future deals. Best regards, The Datasite Team

Replied January 2024

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### Awesome Product

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Individual & Family Services
- Company size: 1001-5000 employees
- Product usage: 1-3 years · weekly
- Reviewed: December 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Datasite is very user friendly and the value can't be beat. It's a critical tool in getting our deals done and efficiently transferring data between parties in a secure environment. Additionally, their customer support is quick to react and troubleshoot any questions we have.

#### Cons

There really isn't much to stay negatively about Datasite.

#### Vendor response

Hi there, Larysa! Wow, your review was so detailed and thoughtful. Thank you so much for taking time out of your day to share your experience with us. We are super glad that our product has helped you complete deals, and that our Datasite Assist team has been there to support you along the way. We hope you continue to choose Datasite, and we look forward to hosting all of your coming deals. Thanks again! Warm regards, The Datasite Team

Replied January 2024

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### Best In Class

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 10000+ employees
- Product usage: 3-5 years · monthly
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Datasite is our preferred vendor and we will always recommend it to clients. The ease of use and user interface are key differentiators amongst its peers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Quick and easy to use user interface - the Datasite team has really though about all of the necessary functions you could need for a VDR. Additionally, the customer service is unmatched; the team is ready, willing, and able to answer any and all questions at any time.

#### Cons

Compared to their peers, they are a best-in-class virtual data room provider and it is difficult to pinpoint any apparent issues with the platform.

#### Vendor response

Hello, Joe! Thank you for taking the time to review Datasite Diligence! We are honored to know that Datasite has established a place as the preferred vendor for your team's secure capital transactions. Our goal is to leverage purpose-built technology and responsive customer support to provide the premier data room experience for dealmakers like you. Please don't hesitate to contact your Datasite representative if there is anything we can do to further support you and your team. Thank you for your review and recommendation of Datasite! We look forward to partnering with you on your next deal. Best, The Datasite Team

Replied October 2025

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### Would Recommend Datasite to Anyone

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Accounting
- Company size: 10000+ employees
- Product usage: 1-3 years · monthly
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Datasite is the easiest to use VDR site that I've used. It very easily sorts uploads by date which is one of my biggest annoyances with other VDRs.

#### Cons

I do not have any major cons. Perhaps integration with AI (though there may be privacy limitations) where Datasite could flag documents related to a certain topic would be helpful.

#### Vendor response

Hi, Seth! Thank you for your kind review! We are pleased to hear that you have simplified your secure document management using Datasite Diligence. We also appreciate your suggestion of leveraging AI to flag documents with relevant key words. We have passed this along to our Product team! Datasite is a pioneer in AI for M&amp;A, and take a security-first approach when introducing this technology into our platform's ecosystem. We invite you to try one of our latest AI-enabled features: Summarize &amp; Explain This in the Documents tabs. Easily generate a high-level summary or focused explanation of selected content. To learn more, visit the link below! https://datasite.my.site.com/datasiteassist/s/article/Content-Viewer Thank you for your partnership with Datasite! We look forward to supporting your future deals. Best, The Datasite Team

Replied October 2025

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### Efficient, Functional Virtual Data Room Provider

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Financial Services
- Company size: 10000+ employees
- Product usage: 1-3 years · monthly
- Reviewed: October 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Datasite performs its purpose reliably and is a tool our team utilizes regularly to accomplish our deal work.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The platform allows users to configure custom upload alerts, and the folder structure is easily navigable.

#### Cons

Some features require extra steps to access and there are occasional delays when working with large files/folders.

#### Vendor response

Hello, Hank! Thank you for taking the time to review Datasite Diligence! We are pleased to hear that you and your team have found benefit in the platform's intuitive navigation and configurability in supporting your dealmaking. Additionally, we appreciate your note on feature access and occasional delays with large documents. We have relayed this feedback to our Product team, as this enables efforts to continuously optimize your experience in the platform. Thank you for trusting Datasite with your dealmaking! We look forward to supporting your future success. Best, The Datasite Team

Replied October 2025

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### Great Product, Great Team

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Investment Banking
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good. It is the best product and makes my life as a banking analyst less stressful since I know I am not sharing anything with who it shouldn't go to

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How easy it is to work with several buyers / parties

#### Cons

Sometimes it can be slow to load files in

#### Vendor response

Dear Kevin, thank you so much for taking the time to leave us a review. We are thrilled you consider us a great product & team, and that we help make your very stressful career a little easier. You can feel confident in leaning on us as an extension of your team, 24/7! Again, thank you so much. We look forward to serving you again soon. Warmly, Emily from The Datasite Team

Replied January 2025

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### Capterra Review

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Capital Markets
- Company size: 5001-10000 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Really helps things go a lot smoother, definitely saves on efficiency

#### Cons

Takes some getting use to the interface, but once you're familiar its great

#### Vendor response

Hi, Scott! Thanks so much for your feedback. We are so glad Datasite has been able to provide some efficiencies in your deal process. Anytime we can lend a hand in figuring out a new feature, don't be shy - call, email, or chat us and the Datasite Service team is there for you. Again, thanks a lot, and we look forward to serving you again soon. Warmly, The Datasite Team

Replied January 2025

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