DealRoom is a cloud-based virtual data room for investment banking, private equity and corporate development businesses. The solution helps organizations to manage deals by storing and sharing documents, track due diligence tasks and communicate with reviewers in real time. Key features include a shared workspace, audit trails, project analytics and document recall.

Users can upload documents in bulk using a drag-and-drop interface. Users can also apply watermarks to documents and assign permissions for viewing, printing and downloading. The solution uses machine learning to detect duplicate requests and automatically fetches existing responses or documents.

DealRoom enables users to flag high risk or priority requests. The solution also helps users predict buyer concerns by analyzing document activity such as number of views. The solution provides a mobile-friendly interface that helps users to view documents on tablets or phones.

Services are offered on a monthly subscription basis with support via email, phone and live chat.



54 Reviews of DealRoom

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 54 reviews

November 2018

Ravi from Instructor

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

Great tool!

Pros

User experience is simple.
Easy to navigate the various tabs.
Extremely responsive customer support.
Open for Customization.

Cons

A few enhancements like a click down feature from the Analytics dashboard

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Ravi and using the free trial! Glad you found the interface simple and easy to use. If you wanted a more in depth walkthrough with one of our sales reps feel free to get in touch!

October 2018

Alex from Duff & Phelps

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Request are a game-changer

Pros

1. Intuitive platform
2. Time Saving features (Requests, customer representatives)
3. Flat rate pricing

Cons

Nothing of consequence at this time. Very easy to use

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks so much for the feedback Alex! Glad using requests has made a difference for you and you've been happy with our reps. If there's anything else we can help you with feel free to get in touch directly!

October 2018

Luke from Serent Capital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Excellent customer service!

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

Pros

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

Cons

There was very little not to like. The software did exactly what I needed it to.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the review Luke! Good to hear you've had a positive experience with DealRoom compared to other providers and happy to hear the interface was intuitive and easy for you to use. Also, thank you so much for the kind words about our customer success manager! Glad to hear our team is doing their best to help you and we are grateful for the feedback. Appreciate you taking time for the review!

October 2018

Quinn from Guardian Capital Partners

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

CRM Update Success

We chose to update to DealCloud because our old CRM was unable to keep up with the dealflow we were seeing. The DealCloud engine made day-to-day processes much more productive and gave us more time for more important parts of the deal process.

Pros

Ability customize every entry field and data cell
Views
Ability to export directly to Excel and Word
Duplicate entry tracking

Cons

Process to edit fields can be confusing for new users
Attaching files can be tedious

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Hi Quinn! I think you may have meant to leave a review for DealCloud instead of DealRoom. Thanks!

October 2018

Joseph from Central Ohio Urology

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

October 2018

COUG Project PUMA

Using your system to support a deal. For what I am doing (uploading data files), it works great!

Pros

I have been using the product to upload data files. The system is very intuitive to use. Files upload directly from our directory with no problems.

Cons

After files upload, they just drop out of the folder where I park them. It could be helpful to know when my files get transferred to some other storage space in your system. Just in case someone here asks about when I uploaded a file.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the feedback Joseph and glad the platform has been easy to upload to and intuitive for you. It might be helpful to use the Recent Files filter on the documents tab or happy to discuss more if you would like to contact us directly! Thanks again for the review!

September 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Fantastic Agile M&A platform

The platform offer a very good user experience and enable the administrator to anticipate potential challenges in the process. M&A advisers can clearly benefit from DealRoom Agile M&A. DealRoom also has a very good cost/benefit and flexible pricing structure.

Pros

DealRoom has fantastic and unique features It is possible to upload the Request Lists and link related documents.

Cons

I think new features, like investors and targets contact logs, would be great.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Glad to hear using requests and linking documents has helped save time in your process. The agile M&A techniques are great to use in conjuction with the software. Thanks for the positive feedback!

August 2018

Michael from BDO

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

August 2018

Great Program

Great- would recommend

Pros

The usability as well as the layout was very helpful

Cons

Sometimes had trouble downloading with certain restraints

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the review Michael and happy to hear the interface was easy to use. Appreciate the the recommendation and feedback thank you!

August 2018

Greg from Stage Five Strategies, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

August 2018

DealRoom Review

The overall experience has been very positive for what we use it for. We are able to smoothly work with partners around the City and country in real time.

Pros

The software is easy to use, especially in its ability to upload and download new documents and provide new users access.

Cons

The software can be a little rigid in terms of structuring your platform for your documents.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the feedback Greg and glad the software has been easy to use! Our goal is to help work better and more efficiently in real time so glad to hear you've had a positive experience! Thanks again!

August 2018

Hunter from Baird

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Investment Banking Analyst

Love it - go to VDR

Pros

Ease of use - better than any other VDR I have used due to project management capability

Cons

NA - I truly am impressed by this VDR platform

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Thanks Hunter! Glad you found the project management capability helpful and great to hear it's your go to. Always feel free to get in touch with our team if you need anything and appreciate the feedback!

August 2018

John from ABRA

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

August 2018

Ease of use

Overall the program is quite beneficial.

Pros

Very easy to load documents and keep projects organized so everyone can review

Cons

changing and updating status could use some tweaking.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Thanks John! Glad uploading documents was easy and you found the platform beneficial. We are always looking on ways to improve the functionality so your feedback is very helpful. Thanks again!

August 2018

Jennifer from Lockton Companies

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Fresh approach to stale VDR platforms

Pros

As strictly an end-user, I appreciate certain features, such as bulk download, sort by recent upload, and the ability to customize notifications.

Cons

I wish that there were additional folders that held "New," "New Since," and "Unread" documents.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Thanks Jennifer, your review title is great! Glad you've had a good experience. Your feedback on the filters for recently added files is greatly appreciated as we are always looking for ways to make the user's life easier. Thanks again and let us know if there's anything we can help with!

August 2018

Simon from Alvarez & Marsal

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

August 2018

VDR Review

Was fine - nothing stood out as great or bad for this. Preference for VDRs is to have daily notifications, bulk download, and ability to check for files posted based o date range.

Pros

The dataroom was generally easy for me to use.

Cons

No specific negative comments on the dataroom.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Thanks Simon! Great to hear the room was easy to use and there was nothing negative to report. We appreciate the feedback and feel free to get in touch with our team if you have any questions!

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

First time user

Pros

Easy to use once in the system, very intuitive.

Cons

I go locked out quickly. Downloading PDFs was slow.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Thanks for your feedback and our goal is to have a simple intuitie interface so glad you found it easy to use! We are optimized for Google Chrome. If you are able to use that browser it may help with the download speed. Appreciate the time you took for a review, thank you!

July 2018

Kevin from PwC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

4 of 5

July 2018

Does its job

Pros

DealRoom is intuitive to use and easy to set up.

Cons

No particular functionality that stands out from other similar offerings.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied August 2018

Appreciate the feedback Kevin! Happy the interface was easy to use. Not sure if you were using our requests tab at all but that's one thing that sets us apart from other VDR's. Thanks again and let us know if there's anything we can help you with!

July 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

2 of 5

July 2018

DealRoom - Gets The Job Done But Leaves More To Be Desired

It achieves it's basic purpose but there are other data rooms with enhancements that provide a better experience.

Pros

The bulk download capabilities, the organization by data room when you are in multiple, and the ability to view documents without downloading them.

Cons

There is no feature to sort all documents by upload date so that you can see what is new since you last logged in. Some other data rooms have a feature where you can sort new documents by your last login date or by new documents since a particular date you choose.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Hello! Glad to hear you are happy with the bulk download capabilities. In the top right above the Home folder you can click Recent Files to show what has been last uploaded and sort by date. Thanks so much for the feedback and hope you use us again soon!

July 2018

Rick from Attorney

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

July 2018

So So

Fair

Pros

Received documents from business transaction.

Cons

Difficulty downloading documents, missing.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the feedback! If you are having trouble downloading feel free to contact us at support@dealrom.net and we would be happy to look into it further!

July 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

July 2018

Great platform to share files

Pros

Ease of use. Very easy to navigate and upload files. Like being able to leave notes about a file.

Cons

Nothing as of yet. Simple to use and user friendly.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the feedback! Glad you've had a good experience so far and let us know if there's anything else we can help you with. Thanks again!

July 2018

Michael from Bdo

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

July 2018

Good product

Pros

Easability and organization is really nice

Cons

Sometimes it has issues with downloading and saving data

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Appreciate the feedback Michael! If you're having any trouble downloading feel free to contact us at support@dealroom.net and happy to help make this better for you. Thanks!

July 2018

John from Risk Strategies Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

July 2018

Deal work

Sharing data with multiple parties and allowing segmented access to select information

Pros

Flexibility for organizing and posting data

Cons

Changing structures once initial information has been loaded

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the feedback John! To rearrange the structure in the room we added an Edit Index button that lets you drag and drop to reorder. If you have any questions feel free to get in touch and hope to work with you on a project again soon!

July 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

July 2018

Well-designed Data Room

I was given access as part of a due diligence data room. The file structure was easy to understand, and downloading was simple. There were a number of features that were beyond my typical data room experience, but I believe could be useful.

Pros

The ability to request information through the platform, the download process was easy.

Cons

While intrigued by the ability to request information, I didn't use it, because I generally err towards direct email asks. If this was an internal project, I could see the use for the information request features.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for your feedback on using requests! If it was ever something you were looking to use in an upcoming project feel free to get in touch and happy to talk about best use cases. Thanks again!