About DealRoom


DealRoom is a cloud-based virtual data room for investment banking, private equity and corporate development businesses. The solution helps organizations to manage deals by storing and sharing documents, track due diligence tasks and communicate with reviewers in real time. Key features include a shared workspace, audit trails, project analytics and document recall.

Users can upload documents in bulk using a drag-and-drop interface. Users can also apply watermarks to documents and assign permissions for viewing, printing and downloading. The solution uses machine learning to detect duplicate requests and automatically fetches existing responses or documents.

DealRoom enables users to flag high risk or priority requests. The solution also helps users predict buyer concerns by analyzing document activity such as number of views. The solution provides a mobile-friendly interface that helps users to view documents on tablets or phones.

Services are offered on a monthly subscription basis with support via email, phone and live chat.



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Supported Operating System(s):

Web browser (OS agnostic)

132 Reviews of DealRoom

Average User Ratings

Overall

4.55 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(83)

4 stars

(39)

3 stars

(10)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 132 reviews

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April 2018

Curtis S. from Auxo Investment Partners

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Most responsive and innovative dataroom provider in the market right now

Very easy to use

Pros

I love task tracking feature that is unique to the DealRoom software and the fact that you can control permissions down to the individual file level, but what I like the most about this software is the customer suppport. The CEO personally reads and sometimes responds to customer inquiries and requests for features. Additionally, the customer support team is extremely responsive and works to resolve your issue within 24 to 48 hours.

Cons

There are certain features that I would like to see in the group permissions management section, but I have been told the team is already working on it and the new feature should be out in 1-2 weeks!

April 2018

Ovais A. from Auctus Group, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Excellent platform with ease of use

It helps us manage the document / info sharing between the client, our firm and the potential investors. It also allows us to manage users, their permissions etc. It is also helping us managing the analytics on user access. It is easier to upload large size files and share it with intended users which is not possible on outlook due to size limits.

Pros

Dealroom is easy to use, you can populate dealroom with your due diligence folders and create due diligence list right inside the dealroom instead of sending the due diligence list separately to your clients.

Cons

Missing Outlook plugin which is mostly available will update tab that would allow execution team to update status on this would allow execution team to update status on transactions.

April 2018

Ovais from Auctus Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Much needed platform for banking with exceptional ease of use

Deal Marketing, Documents Upload, Documents Receiving from Clients, Investor Access to Deals

Pros

Dealroom has multiple features that make it easy to use, including very clear and user friendly interface, drag and drop options, pulling and downloading due diligence list directly

Cons

Absence of Microsoft outlook plugin as well as inability to update/track deal marketing progress so you can categorize deals in terms of their status.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the review Ovais! Glad you've had a good experience with direct diligence management and appreciate the feedback on deal tracking, definitely something for us to look into. Thanks again!

March 2019

Louisa from Bell Gully

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

March 2019

One of the best

Thoroughly impressed, prefer it over competing products such as intralinks, MerrillDatasite One and even Ansarada. The download and processing speed of the site really stands out to me.

Pros

This software has stood out to me for various reasons.
- Fast download speed to easy zip folders which have smaller capacity and are therefore easy to email forward.
- Loading speed of the pages is considerably faster than other deal platforms.
- Q&A function is user friendly and simple with clear indicators to questions being answered and edit/attachment functions.

Cons

- It doesn't seem clear to me as to how to attach data room document numbers to the top of the document when downloaded from the site.

- The exported excel index does not include the date which documents were unloaded to the data room.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied March 2019

Thank you so much Louisa! Glad you were happy with the download speeds and our Requests function for having questions answered with documents attached to the request. Appreciate the high recommendation compared to other platforms as well. Thanks again!

October 2018

Luke from Serent Capital

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2018

Excellent customer service!

The best part about using DealRoom by far was my experience with the customer representative, my customer success manager throughout the process. She chatted with me while in the portal, offering tips to ensure I took the best advantage of Deal Room's features. Even after I left the portal, she continued to follow up, doing everything within her power to guarantee I had a 10/10 experience. No other VDR platform I've used has even offered that type of personal support. And on top of that, she was one of the strongest, most courteous, and most helpful customer success manager's I have encountered in any product or service I have ever used!

Pros

I have experience with a few different Virtual Data Room platforms: Merrill DataSite, Donnelly, etc. Most platforms focus only on privacy and functionality at the expense of general user interface. I found Deal Room to be incredibly easy to use, despite having never used it before. This ease of use was greatly augmented by my experience with my customer success manager, who I will describe below.

Cons

There was very little not to like. The software did exactly what I needed it to.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied November 2018

Thanks for the review Luke! Good to hear you've had a positive experience with DealRoom compared to other providers and happy to hear the interface was intuitive and easy for you to use. Also, thank you so much for the kind words about our customer success manager! Glad to hear our team is doing their best to help you and we are grateful for the feedback. Appreciate you taking time for the review!

April 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Extremely easy to use.

Pros

I like the functionality of the software. There are some very helpful features and the software is very user friendly.

Cons

I would like the option to have multiple admins. I would like to be able to customize the software a little bit more.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied July 2018

Thanks for the positive feedback! You are actually able to add more that one person into the admin group and give other groups admin abilities as well. Happy to get in touch and go over those features. Thanks again for the review!

March 2019

Collin from National Instruments

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Greater Idea, Even Better Execution

Pros

I liked that the workflow through the tool centered around what is most important in M&A transactions - getting things done. With the focus around Requests, DealRoom allows you to easily understand what needs to get done and who is responsible for outstanding items. The platform is simple and doesn't try to over-complicate the workflow for M&A pipeline management.

Cons

The focus on agile M&A can be a double-edged sword - while it helps get things done more quickly and introduces flexibility into your process, it isn't always what traditional M&A personnel are used to dealing with. For example, with the "Requests" approach not being named "transactions" or "playbook tasks" there can be some hesitation from the old-guard to adopt such a tool.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied March 2019

Thanks for the review Collin! Our goal is to provide tools to help simplify the M&A process and allow for better collaboration and communication. Happy to hear you had a good experience with the trial and feel free to get in touch with us if you have further questions! Thanks again!

March 2019

Efrain from NaviStone, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Loved the functionality

Pros

Very easy to use and do admin of your various groups using the data room. I really liked their request tracking feature and the project management capabilities to get all of the due diligence requests completed on time. The support team was fantastic to work with and always answer our questions on a timely basis.

I had worked with the large virtual data room providers in the past and this is a major improvement in functionality and ease of use versus what I was used to.

Cons

Nothing meaningful I can add here as I pretty much liked just about everything I got with this software.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied March 2019

Thanks Efrain! So glad to hear using requests to manage your diligence process has worked well and our team has been supportive for you. Appreciate the kind words and you taking the time to leave a review!

December 2018

Ben from PPC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Dealroom Review

Pros

Easy to access user interface, speed is never an issue. The ability to track specific requests on an individual basis is valuable.

Cons

No obvious cons, some files have trouble downloading, but assume that is user error more so than Dealroom issues

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Ben! Glad to hear the interface was easy to use and using requests added value! Appreciate the high recommendation

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

December 2018

Dealroom Review

Pros

One of the most enticing points of the DealRoom software is the fee structure. Not having to worry about page count is a relief.

Cons

Although almost everyone downloads the files to view, the document viewer could be enhanced.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the feedback! Happy to hear the flat one time fee worked well for you. Appreciate the high recommendation and hope to work with you again!

April 2018

Bryan from Auctus Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great dataroom support

Ease of use Secure data transfer for confidential documents easy investor access via group creations

Pros

We love the ease of use for our due diligence process. This platform allows a streamlined process to request and receive documents.

Cons

We wish that there were office plugins so that files can be saved directly within dealroom and easing up our overall use.

December 2018

Anumita from Bain Capital

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Dealroom Review

It was great!!

Pros

I like the feature that allowed me to see the latest uploads to the Dataroom.

Cons

Sometimes there were difficulties in downloading the full data room to my desktop at once.

Response from DealRoom, a Day1 Company of DealRoom, a Day1 Company

Replied December 2018

Thanks for the review Anumita! Glad to hear you had a good experience and appreciate the feedback on the download. Thanks again for the feedback!

April 2018

Shrey from Auctus Group

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Great platform for our internal and client use

Pros

Ease fo use is the best feature of this platform. We love the customization and drag and drop features

Cons

We wish this platform had more analytical features, and allowed for outlook integration as well as a desktop version that can be installed to our computers in office for quicker access.

December 2018