DealRoom vs FirmRoom

RATING:

4.6

(248)

DealRoom has 248 reviews and a rating of 4.56 / 5 stars vs FirmRoom which has 44 reviews and a rating of 4.59 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (248)
4.6 (44)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 8, 2021
February 23, 2021
Pros/Cons
  • Pros

  • It was thoughtfully designed. All challenges capital exchanges typically experience was addressed and accounted for.
  • The support team was fantastic to work with and always answer our questions on a timely basis.
  • Cons

  • Sometime hard to navigate. Going back and forth should be simplify.
  • The functionality was high so no real issues. Perhaps these surveys are a negative.
Read all user reviews
  • Pros

  • I like the simplicity of the product to use and invite people to the virtual data room.
  • The customer support is very responsive and I have always had my issues resolved.
  • Cons

  • I have yet to have any real problems. An increase to potential reports is all I can think of.
  • No text search function. Not one that I recall anyway.
Read all user reviews
Pricing Range
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$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos