All Drooms Reviews
1-25 of 25 Reviews
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MARIA
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2017
VERY GOOD SUPPORT AND VERY FAST TO SOLVED QUESTIONS
Easy, simple, intutite, good support
PROSSIMPLE AND QUITE EASY TO USE ( VERY INTUITIVE), FAST IN ORDER TO LOAD DOCUMENTS. THE POSIBILITY TO DOWNLOAD STADISTICS
CONSMORE APPLICATIONS LIKE : ENTER USER AND ACCESS FILTERS WITHOUT NEEDING TO SEE ALL ALS FOLDERS AND VICE VERSA
Calvo
Financial Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2017
Really good experience with customer support. The website could be included improvements
Aplication is faster than the older, fast to upload documentation. Access the clients to old documentation, easy to access the statistic and get information
CONSI have problems with the authoritation to the clients, you have to delete all the users and then manage the acces again. You can download the documents with water signal
Luis
Real Estate, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Drooms VDR
Easy to use and reliable customer support
CONSQuestion and Answers report and mass data upload
Petra
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
We have used DROOMS many times, runing on both old and new platforms. The services we always perfect
The software is easy to use. I also like its clarity. The function of analytic is also useful. I appreciate the services provided by customer support.
CONSIf you add attachement to the answer (in Q&A tool), it is not shown in data room to be available as valuable document as far as I know.
Vendor Response
Many thanks for taking the time to review Drooms - Glad to hear you are very happy with our software and support! We can clarify, that attachments to answers in the Q&A Tool are shown in the Data Room in the folder ¿Q&A Attachements¿ and are just as available as fully valuable documents like any other document a group has been given access to. Please don't hesitate to contact us for more questions: support@drooms.com
Replied May 2018
jannine
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
I did not use the Q and A facility and so cannot review that.
we shared information both with other parties but also used it as our own archive
PROSit is very easy and very swift in uploading documents; when the system needs some seconds to upload, you can continue to use the program
CONSchanging the indexnumber within a folder is not very easy (you cannot drag files within a folder to another indexnumber)
Vendor Response
Thanks a lot for reviewing Drooms - We are pleased to hear about your satisfaction! While it's indeed not possible to ¿Drag&Drop¿ files within a folder (yet), you can easily ¿Copy&Paste¿ files within a folder to change their order and index. Please don't hesitate to contact us for more help: support@drooms.com
Replied June 2018
Marie-Astrid
Financial Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Drooms
Support Service is great ! It offers interesting functionalities
CONSnothing to say about it. It is a constantly improving tool.
Michael
Utilities, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Plant Vendor
Service and Quality very good, Ease of Use, Customer Support, Features & Functionality, Value of Money
PROSService
CONSnon
Bárbara
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
I was a the deal manager of a Data Room for 3 months.
I particularly liked 1) ease of use - I was able to do almost all by myself without need for support and 2) customer support - the little times I needed support it was quick and effective
CONSThe "Look and feel" and design of the data room seems a bit old and outdated; it was not possible to customize the look (e.g. the font size was particularly small!)
Valentin
Financial Services, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2020
Good and professional product excellent Customer service
Very decent product, best one I know.
PROSEasy to use, quick to set up, efficient and friendly customer service.
CONSSearch function might be improvable for some file formats.
Reason for choosing Drooms
Because it is actually usable
Andrés
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Reseña Drooms
El producto es fácil de usar, la creación de una VDR desde 0 es sencilla y el trabajo final se ve bien de cara a los inversores. Además, la gestión de los usuarios y los archivos es más sencilla que en otras VDRs.
CONSLos reportes podrían ser más completos, así como la adición de usuarios en ocasiones ha dado error, aunque se arregla rapido el error.
jacques
Mechanical or Industrial Engineering, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
no guest sharing - not a dataroom application - only for internal use
Droom n'est pas une DataRoom au sens usuel.
PROSmissing guest sharing functionLa fonction de partage à des invités n'est pas présente.
CONSflex drooms n'est pas une data room, il n'est pas possible de partager des documents avec un invité.
Frederik
Real Estate, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Excellent service
Very good technical quality and excelent service. customer service is very flexible, fast and always available.
Amber
Real Estate, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2017
Professional dataroom
It's professional, but sometimes hard to use. Also, the look of the online environment could be more attractive.
Vendor Response
Dear Amber, Thanks very much for taking the time to submit a review for Drooms. It sounds like you may have been using an older version of the Drooms data room. We are pleased to announce Drooms NXG, which has an improved, intuitive user interface, as well as many new features. You can download and give it a try here: https://shop.drooms.com/ Please contact us should you have any further comments or suggestions: https://drooms.com/en/contact-us Best regards, Drooms Marketing
Replied April 2017
Julia
Real Estate, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
a very reliable and easy to use tool with a professional advisory
I was a Drooms administrator in the sale transaction of a commercial property. I was responsible for uploading a data, review and answering Q&A. Drooms offered a very clear, intuitive interface for me and all other users. Any time, I was not sure how to navigate in the tool, I could call or text to my Drooms project manager and ask for an advice. Drooms can save documents for at least 6 months which was exactly the time we needed to store our data.
PROSVery intuitive interface, the easy use and professional advisory
CONSDon't see any cons.
Juerg
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Easy to navigate and manage with excellent customer service
Drooms is an excellent platform that is easy to use and provides an unparalleled level of customer service. I had started off trying a variety of VDR's and ultimately switched to Drooms for its simplicity and intuitive structure. Top notch security and customer support at a great rate. I am recommending Drooms as a reliable and responsible partner.
Karl
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2016
Great way to organise a data room
Compared to a paper data room this tool is fabulous. Just drag and drop scans or pdf printouts, no more hassle with copies and binders. Just add a name and e-mail address and person has access to the data room. Statistics are easily available. I wouldn't do a due diligence any other way !
Adrian
Automotive, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Data room management
Met all our requirements.
PROSEasy to use. Quick support in case of need.
CONSNone noted. It met all of our needs satisfactorily.
Reason for choosing Drooms
Cost competitiveness
Adelina
Insurance, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Easy to navigate
Great experience.
PROSThe system is very easy to navigate and intuitive. The settings are pretty straightforward as well.
CONSSometimes it freezes but this could be due to my internet connection.
Florian
Used free trial
OVERALL RATING:
5
EASE OF USE