Firmex Virtual Data Room
About Firmex Virtual Data Room
Awards and Recognition
Firmex Virtual Data Room Pricing
Single-Use Data Room One-time fee Multi-Use Subscription Annual fixed fee Contact Firmex for pricing details.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Firmex Virtual Data Room
1 - 5 of 293 Reviews
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
[sensitive content hidden]
I really enjoy all of my ecounters with Firmex except the inability to use it from a mobile phone
PROSThe ability to easily move / copy documents
CONSIt is hard to use on a mobile phone and use from a mobile application standpoint
Vendor Response
We appreciate the positive feedback on the easy of use and copying documents which saves time and resources compared to other providers. Our platform can be used on a mobile web browser and we do offer an iOS app. The app isn't designed to be a complete substitute, it is meant to be able to store documents offline as well as make some changes remotely.
Replied July 2023
Jackson
Financial Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Only Virtual Data Room Provider I Use
Good. Nice and helpful staff who are quickly available.
PROSEase of use and good customer support. Room is relatively easy to use.
CONSThe dashboard for user tracking can be difficult to use sometimes.
Reason for choosing Firmex Virtual Data Room
Cost effectiveness and support is very good.
Vendor Response
Thanks for your feedback. In terms of user tracking, without further details I can only speculate on what this may review to either our reporting or user permissions. I would be interested to know more of what you mean by that statement, feel free to reach out to me at james.lehuquet@firmex.com. As always, our support team is available 24/7 for any issues or questions you may have.
Replied January 2024
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2019
Overall Good, But No Bells & Whistles
Overall good, but limited customer support.
PROSEasy to use. Cost effective. User-friendly. Intuitive.
CONSHighly limited functionality and user analytics.
Reason for choosing Firmex Virtual Data Room
Cost-effective solution.
Vendor Response
Hi there, Thank you for your feedback. We're very pleased you're happy with our platform. We're constantly working on improving our product, releasing new updates each month to bring new functionality to our amazing customers. We very much appreciate the importance of having clear, easily accessible analytics when it comes to your various dataroom needs. For this reason, one our main focuses for the 2019 Product Road-map is improving reporting functionality. If you're interested about hearing more about the upcoming releases, or have questions about product functionality, I'd be happy to arrange a call to discuss at your convenience. Alternatively, our award-winning Support Team is available 24/7/365.They can be reached at 1.888.688.4042 x11 or support@firmex.com. Thanks again for choosing Firmex, Kyle Bardsley Senior Director, Customer Operations & Growth
Replied June 2019
James
Investment Management, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Best Dataroom Option
10/10 would recommend to anybody needing a dataroom.
PROSIt's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.
CONSNot much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.
Reason for choosing Firmex Virtual Data Room
Ease of use, breadth of capabilities, price, and fixed fee pricing structure.
Vendor Response
We appreciate the feedback, great to hear about your experience.
Replied February 2024
Anurag
Investment Banking, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great and Efficient VDR Platform
Great and efficient
PROSIts easily understood by some of my older colleagues and clients
CONSThe website gets buggy sometimes and a small document takes a long time to get uploaded but that happens rarely
Reason for choosing Firmex Virtual Data Room
Because Firmex seems more customizable as per Company and Clients' needs