Firmex Virtual Data Room vs Vitrium Security

RATING:

4.8

(287)

Firmex Virtual Data Room has 287 reviews and a rating of 4.78 / 5 stars vs Vitrium Security which has 69 reviews and a rating of 4.61 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (287)
4.6 (69)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 28, 2024
March 6, 2024
Pros/Cons
  • Pros

  • I like that it is user friendly and cost effective relative to alternatives. Also excellent customer service.
  • I love the ease of setting it up. Other products have more features as far as downloading and tracking, but everyone does bulk downloading so it is irrelevant.
  • Cons

  • Attaching a newer version of a document can be difficult at times due to having to change the file name manually.
  • Importing and exporting documents can be problematic (e.g. files too large, titles too long).
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  • Pros

  • Quick response and more than wonderfull people in support.
  • They are on top of changes in technology and have been very willing to understand and adapt to the unique requirements of my business. I am glad I chose them when I did.
  • Cons

  • DRM control setting that appears everywhere and I am not sure which is the valid one.
  • Occasional issues with errors for customers but mainly this is end user driven.
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Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos