Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

When looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

no a thing - first rate product - great support

Our experience was great given our need to hide other VDR participants from viewing each other. This is something that other low cost products such as Dropbox have not been able to provide. Additionally, the analytics helped us track the overall activity and participation from the VDR participants as a way to view potential interest.

I like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.

Some participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.

using it for due diligence projects and I dread having to search for my materials

searching for specific topics is relatively easy

organization of projects is dependent upon the administrator and naming conventions are so inconsistent which makes it challenging for an infrequent user to navigate.

Pretty good set of features for the price. Easy to add users and content, fairly intuitive for the most part.

I think there are a number of features lacking in comparison to a VDR solution like Intralinks, but that is to be expected at this price point. Reporting and analytics could have more features / be easier to use. Little things like adjusting file paths to fit within the max length or at least making it easier to quickly identify and manually update file names that are over the max length. Users had issues trying to download Excel/PPT/Word files when they only had certain permissions (can't remember exactly what it was called, I think download watermarked), however there didn't seem to be anywhere that explained that they wouldn't be allowed to download files if they had those permissions. It seems like an error message or warning should have shown up when the permissions were set.

Great customer support

This software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).

The software is the easiest to use of all the data rooms that I have tried. There is the optimal mix of functionality and usability, which makes it easy for both my clients and me to organize our data. The customer support is very responsive and I have always had my issues resolved.

Sometimes the software can be 'clunky', for instance drag and drop with large folder sizes sometimes doesn't work. Also, the platform as a whole is not visually appealing.

Pricing benefits are superior to other highly expensive data room providers.

Ease of functionality is top-notch Price point is unbeatable Much better than data rooms that charge thousands for no better features and less functionality

Setting up a billing for individual data rooms was difficult, but customer service helped.

The capabilities to decipher different buyer groups with different permissions

It works very well with Chrome but I use Internet Explorer for the most part and the efficiency of the site is being hindered.

This was a long and complicated deal. From Room really sped up the papering part.

Firm Room is very to pick up on. It is intuitive to use. If I got a bit stumped, a few clicks would show me the way.

Nothing really. It’s a little annoying to have to “accept” all the legal stuff every time you log in. But no big deal.

This really helped with the flow of content during our acquisition.

Easy to move through files and download necessary documents.

I can’t say anything negative as I had a great experience.

We are using FirmRoom to upload important company documents to share with employees who work remotely across the country.

FirmRoom is very user friendly and has made sharing files with remote employees very easy.

I have not run in to anything I did not like about the software.

I use FirmRoom for sell side M&A due diligence.

The product is intuitive and easy to use. This product is comparable to other data rooms I've used at a significantly better price and flexibility in pricing plans make it easier to sell to my clients which are usually smaller sized companies. File trees are easy to create and manage. Downloading is easy and my clients can use this without a lot of training like some other products I've used.

I ran into some issues adding and inviting members that I solved by closing out and restarting. I don't know if this was a glitch or my error.

The simplicity of document organization has been key to our success in FirmRoom

The format is easy to use as both an administrator and end-user.

It could be more aesthetically pleasing.

Its easy to work with, its user friendly and always good tips on how to use the room more usefully.

Sometimes its hard to download in bulk..

Dataroom

The software is easy to use and the staff are helpful.

There could be more how to videos to help.

Neutral - It didn't blow me away, but it also didn't get aggravating.

Very simple UI. Sign up process was not the clearest - I think there were more than 1 email sent separately? Not sure. Had to go through it because it was the only way to access the files, but nevertheless it was added friction.

UI was simple - it did not "delight", but definitely did its job. At one point, we could not download files as their original format and only downloadble as pdfs? We had to contact the administrator and explain to him the issue. We got it resolved, but it caused a bit of friction and wasted time. The point of a data room is to go in, see all files, extract data and download if allowed, and be on my way. No text search function? Not one that I recall anyway

We have used a dozen or more data room providers in the last 5 years. FirmRoom by far exceeds anything else we have used in terms of feature/functionality and overall value.

Simplicity (everything needed and nothing else) Speed (upload and download) Value / Pricing (nothing else compares) Ability to easily manage multiple data rooms at once

Really no complaints yet and we have used it across our firm on multiple deals.

We used FirmRoom for corporate deal due diligence. It made our due diligence reviews more efficient and ensured documents were organized and accessible by all parties.

The functionality, ease of navigation and responsiveness.

The software has an older look...could do with a few more modern touches.

Wonderful. Having a set price with simple drag and drop and advanced search capabilities is great

Ease of use and simple, clean user interface

I have yet to have any real problems. An increase to potential reports is all I can think of

Unlimited storage for a fixed fee is key. Reasonable pricing and overall interface is easy to use and intuitive.

It is not highly adopted yet, so a lot of clients and buyers need to learn the platform.

Very simple and easy to go through, also very fast navigation for a cloud based solution

Design, colours could potentially be improved

Ease of use; ability to create sub-folders

Search feature is OK, but could be improved - would like to have a better listing of finds.

Very pleased

Integration with our business procedures.

Difficulty with workflow automation and user documentation.

Great value for your money!

Super easy to use! Intuitive layout and easy setup

Tracking tool seems to be wrong sometimes

I was really happy with the features

Ease of us and very fast and responsive.

I didn't find anything I didn't like. Everything was good.