About Imprima Virtual Data Rooms

Imprima Virtual Data Rooms are secure cloud-based online data repository that is designed to be used to store and distribute documents during the due diligence process.

If you’re managing mergers and acquisitions, real estate transactions, IPO’s or even raising capital, you will want to use a VDR to manage legal documents and share them securely with bidders outside of your network.

Since the VDR is entirely cloud-based, no downloads are required, and immediate access can be granted to clients without requesting that they download a plugin or software first. Imprima Virtual Data Rooms support all major document file types such as PDF, MS Office, and AutoCAD.

A multilingual interface also makes colla...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

16 Reviews of Imprima Virtual Data Rooms

Average User Ratings

Overall

4.4 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(2)

2

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 16 of 16 results

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February 2021

Konstantin from Raiffeisenbank

Company Size: 10,000+ employees

Industry: Investment Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Imprima VDR

It provided and excellent VDR experience, we managed our project effectively and received excellent support from the Imprima team

Pros

It was easy to set-up, as a deal manager you can add yourself to bidder teams which saves a lot of time in resolving user access and Q&A issues. User support was excellent and helped us on all fronts.

Cons

I haven't identified particular cons that have affected our experience during the usage time

May 2021

Vasco from Norfin

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2021

Good VDR experience

Overall experience: Good. Fits the purpose and does not pose many limitations. Whenever there is any complication, the customer support works out the solution in no time

Pros

- Incredibly amazing customer support, really incredibly nice and super available - Q&A functionality is very well thought off and structured - Folder structure navigation tools (Data tree & good index output) - Clear graphics easy to understand

Cons

- Could be the bulk of our project, but speed and upload/download limits seem dated - Folder size limits (although there is not a limit, if it turns to be big it decreases the software performance) - Some controls and tools are a little counterintuitive when compared to the usual Windows file system everyone uses

Reasons for Choosing Imprima Virtual Data Rooms

- Recommendation as being on the top level of VDR performance - Most economically competitive proposal - Flexible fee structure adequate to our needs

February 2021

Irma from Cushman & Wakefield

Company Size: 501-1,000 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

February 2021

Easy to work with

Very positive experience. Service desk is always willing to help, think with you.

Pros

Software is easy to work with, upload is immediately available

Cons

Once a document is uploaded and want to remove the document, the GB is used.

Response from Imprima

Replied March 2021

Hi Irma, Great to hear you found Imprima VDR easy to work with! Regarding removing the document issue, I believe it's a misunderstanding, and I instructed your Account Manager to get in touch with you to clear that out. Best wishes Lidia

February 2021

Christian from WALTER FRIES Corporate Finance

Company Size: 11-50 employees

Industry: Investment Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

February 2021

One of the best virtual data room providers

Great benefits in managing a virual data room in mergers and acquisition transactions. Customer and user friendly, high market standart.

Pros

Easy to use, great customer supprt, straight forward in daily based usage, high level of security and laibility.

Cons

Compilcated procedure in terms of password creation.

Reasons for Choosing Imprima Virtual Data Rooms

Long term collaboration, easy to use, high reliability, great user focus and support.

Response from Imprima

Replied March 2021

Hi Christian, We are happy you had a great experience using Imprima VDR, and thanks a lot for sharing that in your review. Regarding the complications in password creation, we are following the industry's best practices to ensure the most security for our platform users. That means that the browser is prevented from saving your password and login information. In some rare cases when the users forget their login credentials, they are required to reset the password to access the system. This is done to ensure that only authorised users access the platform. Best wishes Lidia

March 2021

Annelies from ACvH

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

Imprima

Good support, very good that end of contract was signalled, overall solid and reliable product

Pros

Q&A download and answer upload, ease of use for building data tree, viewing who viewed what when

Cons

some features were in the beginning harder to find or less intuitive. After excellent customer service explanation it worked well. Did not like that black line was not included.

Reasons for Choosing Imprima Virtual Data Rooms

good references

Response from Imprima

Replied March 2021

Hi Annelies, Thanks very much for your review. Regarding the Redaction not being included, that has now changed. Now, our advanced Auto and Manual Redaction Tool comes included with every deal. Appreciate your feedback regarding some features being less intuitive to find. Could I ask you to share the details with your account manager? Our tech roadmap is driven by our customers' feedback which allows us to constantly improve our data room platform. Very soon we are releasing a new UI/UX for our Imprima Due Diligence Platform (including the data room) which will include a next-gen UI and simpler common workflows. Best wishes Lidia

March 2021

Edward from Lloyds Bank Corporate Markets

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2021

Controlling Access

Very happy with the software and level of support.

Pros

Inclusion of a disclaimer which needs to be accepted to allow access is key feature and Imprima were very helpful with setting this up. Controlling access levels of various parties has also been very straightforward.

Cons

A minor point but bidder is not necessarily an appropriate description for each party using a VDR at the "Bidder" level of access.

March 2021

Véronique from VTX Services SA

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

Very good customer service

Great experience with the software thanks to the amazing customer services.

Pros

The support and customer services are the best, very responsive and supportive.

Cons

The price and renewal conditions of the contract.

May 2021

Stone from Cushman & Wakefield

Company Size: 51-200 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2021

Easy to use once you get used to it

Not easy in the beginning, but once you know it, it is ok to use. The client service is excellent!

Pros

The customer service is very good and very reactive.

Cons

In the beginning, when you are not used to it, it seems not so user friendly. You really need to practice a bit, before understanding how it works to upload and to know what all different steps are. It is not streight forward when you start using it. Sometimes files won't upload as the file names are too long when to many subfolders.

Reasons for Choosing Imprima Virtual Data Rooms

Because I am used to Imprima now. And I think the price is better as we have a worldwide contract.

March 2021

Albert from Solon Advocaten

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2021

User friendly and great customer serice

Pros

It is easy to use. As dealmananger it was easy to understand each function and to instruct other users on how to use the platform.

Cons

If you want to make use of more elaborated options, it wil get a bit cluttered. However, sufficient and effective customer services is available to help out at any time.

Response from Imprima

Replied March 2021

Hi Albert, Thanks for your review. As our platform is used for all types of deals (mega-deals, medium, smaller size deals, fully-managed or self-service), the workflows have different layers of complexity depending on each transaction. It is true that larger transactions can require a more complex permissioning structure, multi-layered approval processes, and advanced Q&A features. The additional features have been created to accommodate for managing multiple stakeholders and workflows while ensuring an ultra-secure environment and strict adherence to specified levels of files access. You rightly point out that our top-notch VDR experts are on call any time of day and night and will advise on the best way forward. In fact, they will actually do what you need, if you prefer our Service to get more involved. This level of customer service comes by default for each and every deal we manage. Best wishes Lidia

April 2021

André from Schwarz Group

Company Size: 10,000+ employees

Industry: Supermarkets

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Improve download function

Very good price-performance ratio with an excellent customer service!

Pros

Easy usage and top customer service! Flexible prices according to needs.

Cons

I cannot think about something specific.

Reasons for Choosing Imprima Virtual Data Rooms

- Too many functional problems, software requirements for usage - Performance does not justify the high price

Reasons for Switching to Imprima Virtual Data Rooms

- Too many functional problems, software requirements for usage - Performance does not justify the high price

March 2021

Matthew from eBenchmarkers Ltd

Company Size: 10,000+ employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

March 2021

Excellent customer service with project managers on hand to help as needed

Pros

Excellent customer service with project managers on hand to help as needed

Cons

It would be great to see a data retention functionality built into the data room design

May 2021

Jane from EDPO (European Data Protection Office)

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Great customer service

We are very pleased with Imprima, particularly its customer service support which is always quick, efficient and friendly.

Pros

Imprima was able to tailor its product to our specific activity.

Cons

We would like to have the possibility to set a fixed numbering in the index.

June 2021

Pieter from KBC Securities

Company Size: 10,000+ employees

Industry: Banking

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Imprima VDR

Pros

- Helpful customer support that can be reached 24/7 - Ease of adding user groups

Cons

- At first use it is not that clear on how to make sure each group has the right permissions to view documents

April 2021

Sélima from Daiichi-Sankyo

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2021

Nice software, great support

Professional support team.

Pros

The software si Simple for use. Easy administration

Cons

Excel sheet visualisation was quite tricky and we had several issues

May 2021

Jean-Louis from Boralex

Company Size: 201-500 employees

Industry: Renewables & Environment

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Dataroom efficace

Pros

Facilité d'utilisation, rapidité, ergonomie

Cons

Compatibilité avec les différents navigateurs

June 2021

Kristupas from Confidentus UAB

Company Size: 2-10 employees

Industry: Investment Banking

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Great solution for VDD

Great

Pros

Easy to use Interface Functionality Rights opportunities

Cons

Drag and drop of folders on Mac didn’t work Setting up folder structure with permission rights could not be copied and pasted to other folders

Reasons for Switching to Imprima Virtual Data Rooms

Because of MAWW received pricing