--- title: "SecureDocs Data Room Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of SecureDocs Data Room. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SecureDocs Data Room is a good fit for you!" source_url: "https://www.softwareadvice.com/virtual-data-room/securedocs-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Virtual Data Room Software](https://www.softwareadvice.com/virtual-data-room/) / [SecureDocs Data Room](https://www.softwareadvice.com/virtual-data-room/securedocs-profile/) / SecureDocs Data Room Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/virtual-data-room/securedocs-profile/) Reviews [Alternatives](https://www.softwareadvice.com/virtual-data-room/securedocs-profile/alternatives/) # SecureDocs Data Room User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 158 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 142 reviews (90%) - 4 stars: 16 reviews (10%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Implementation of the software has provided us with a convinient data room and enabled us to easily track user metrics and achieve the best of content data room. - The product is an effective and secure virtual data room. - The platform is very intuitive. ### Most mentioned cons - I rarely need a data room with capabilities that are not standard on securedocs. - Very less options given to the administrator. ## SecureDocs Data Room customer reviews Showing reviews 1-25 of 158 (page 1). ### GREAT - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excelent service and facility for our users. #### Cons The back up files could be eayser to do de copy in our back up --- ### Best VDR! - Overall rating: 5/5 - Reviewer: Sandro P. - Verified reviewer: Yes - Industry: Renewables & Environment - Product usage: 1-3 years · daily - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Able to share securely deal documentation with banks and investors and discriminate view/download rights between different groups through the great UI #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent usability with all the functions needed. Reasonable price and no limits on capacity. Contracts are easy to understand and support is timely and friendly. Highly recommended. Correctly displays text in other languages. #### Cons Nothing. Service is perfect. Sometime the exchange to sing a new contract is not perfectly straightforward but it was always solved in a timely manner. --- ### Entrepreneurial supportive - Overall rating: 5/5 - Reviewer: thomas k. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: July 2019 - Review source details: This review was submitted organically. No incentive was offered We used SecureDocs for two separate products and set up different documents for viewing with multiple interested parties. And we could monitor their activity by document! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and control. We are a startup biopharma company and have limited time for support services. SecureDocs is very intuitive and our potential investors and partners found is easy and helpful. #### Cons Like any software, you get better the more you use it. --- ### Software that meets our needs both from functionality and pricing! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: less than 1 year · weekly - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered Use for many different project and have been able to quickly get users (internal and external) onto the system so that we can share documents. Replaced a much higher priced product with the same/better functionality. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Quick to setup, great/fast customer support, easy to maintain and support, excellent price point, users were quick to understand the system and began using quickly. Expanded beyond the original purpose rather quickly once everyone realized how good the system was. #### Cons limited reporting capabilities, need to take time to think about how to manage access (not a lot of flexibility). --- ### Securedocs- Vakue for Money Deal Room - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Instant setup and ease of use make secure docs most efficient VDR #### Cons I did not see any much constraint . More filters and report will enhance its features --- ### Lifesaver - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospitality - Company size: 201-500 employees - Product usage: 1-3 years · daily - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The usability of the software makes SecureDocs a win. The platform is easy to navigate, and little expertise is needed to get up in and running. For us it was same day, with files being transitioned over by close of business day. #### Cons We have not really found any faults in the system. --- ### Secure Docs was awesome - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · a few times a year - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros The ability to get started with very little/no help for customer support. The software is intuitive, user friendly and caters for all your needs in an acquistion process . Creating rooms, setting us users and allocating rights were all extremely simple to set up #### Cons The price was quite substantial especially if the process drags on before closing the M&A deal --- ### Great product, excellent data transparency & warm service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Venture Capital & Private Equity - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The daily emails with activity updates to people who use the room are super useful. #### Cons Perhaps a few more bells & whistles, but the core product is fantastic --- ### Exremely quick set up and roll out of services - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: less than 1 year · weekly - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Extremely quick closure of transaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Contemporary,Value for Money . The product is Customized / tailor made to meet the customer requirement --- ### Best alternative as a dataroom and investor portal - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 11-50 employees - Product usage: less than 1 year · monthly - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to set up for 100+ users with different levels of access #### Cons We haven't had any issues up to this point --- ### efficiency - Overall rating: 5/5 - Reviewer: Wajdi K. - Industry: Accounting - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. till now it is very efficient and acceptable as dataroom #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is very secure and contains all the options i need #### Cons nothing to tell about and all features needed are covered #### Vendor response Thank you for your 5-star review! We're so glad to hear that SecureDocs Data Room meets all your needs and provides the security and efficiency you value. Please don’t hesitate to reach out if you ever need assistance. We appreciate your trust and business! Replied December 2024 --- ### Use Securedocs for confidential product information distribution, and for sales team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Semiconductors - Company size: 501-1000 employees - Product usage: 3-5 years · weekly - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been very good, and convenient for our customers, partners, sales people, and support teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Rock solid security, including inability to remove confidentiality watermark on PDF (unlike adding watermark in Acrobat). Like the dual-authentication (text message with authentication code). Makes it easy to keep customers updated with latest product documents and firmware. Broadcasts notices when updates are issued. Can use like an FTP site for distributing files and software, but easier to use and manage. I've found no other applications in the market that provide these sort of services. Larger companies like Intel, NVIDIA, etc have their own secure partner web portal, but they never seem to work right and are problematic for the administrators. Secure docs is much more solid a easy to use, both for the Admin and users. #### Cons (1) You can't assign a user to more than one profile (called "rolls"). For each unique profile you can enable a unique set of privileges including View Only, Down Load ability, Full Access (including write and delete), or No Access, based on folder and sub-folders in the account. If you want to enable multiple privileges for a particular user (say for example, the profile for partner company XYZ, plus a special profile for test software downloads) you then need to make another special profile with that combination of privileges enabled. This can get hard to manage. (2) Signing up new users involved them getting a notification email from 'securedocs.com' . Unfortunately this domain is blocked by a significant number many company spam filters, especially in Asia. There is a cumbersome work around that the Admin can use to send a special code for log it, but this is time consuming if there is a new group to add such as a collection of people in a new partner entity. --- ### Superior product at a ridiculously reasonable price - Overall rating: 5/5 - Reviewer: Nadia B. - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered SecureDocs is incredible. It is by far the most superior product on the market in terms of convenience, value, security, and ease of use. And if that isn't enough, you'll be blown away by their 24/7 support team who will consistently exceed your expectations. If you ever have to contact them, their level of responsiveness is second to none and they will resolve your issue or answer your question immediately. Seriously. I can't think of any other service provider who can match the exceptional level of customer service that they provide. What can you use SecureDocs for? Everything. As a VC firm, we are continuously finding new ways to utilize the platform and simultaneously optimize our processes. We initially sought SecureDocs to fulfill a need to securely share our documents with our auditors; we then realized we could exploit the platform in so many new ways. Not only do we continue to use it for each audit, we now also use it for due diligence, tax, investor reporting, fundraising, valuations, and compliance. This time next year, we will probably have twice as many use cases. The best part about SecureDocs? User permissions and the audit log. These features really set SecureDocs apart from other products available in the marketplace. Not only can you set highly specific access levels for each user, but you can also identify when that user logged in and which documents were viewed/downloaded. This has been an invaluable tool to discreetly evaluate investor interest and monitor when third-party consultants are working on our account. Bottom line: It's a superior product at a ridiculously reasonable price. You can't go wrong. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### It does the job for a fair price, good customer support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It does the job. It is compared to other solutuons fairly priced and staff (both sales as support) react quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It is an easy system that doesn't need much implementation effort and it does the job for a fair price. Support is very good. #### Cons The only thing I missed is that the Q&A part was not immediately included in the secure download. in general the workflow we would liked in the handling of Q&A was not there yet. --- ### M&A Data Room - Best Value Data Room on the Market - Overall rating: 5/5 - Reviewer: Chase N. - Industry: Mechanical or Industrial Engineering - Company size: 10000+ employees - Product usage: 1-3 years · daily - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. For the price you cannot beat the SecureDocs package. The customer service is outstanding and the features are more than enough for data sharing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The price point is great if you are running multiple deals that are short term in nature. The flexibility of payment options was a nice part for us as we have deals that both long and short term. Also the features available are more than enough for the confidential, secure, and ease of use for a data room. All of our employees have found it easy to use. #### Cons Compared to other data room providers that are more pricey it is missing some nice features. For example, there is no index applied to document names when downloading the data room. --- ### SecureDocs Dataroom - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Investment Management - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. 100% positive - i had an issue which I reported, the team got in touch and I was given some further guidance to help resolve the issue and yes as expected it was user error and not the software !! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love SecureDocs at our fund - it is easy to use and secure with great tracking features that report on usage, files and views - we couldn't be happier. #### Cons I would love to be able to create multiple data rooms under the one license... this would help us manage multiple funds. --- ### Awesome customer service & very easy to use. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Investment Banking - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Reduces the amount of time I need to spend messing around in data rooms. It is very easy and efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is extremely easy to use. I really like the interface and way you can upload // review files. The best part is the audit log to keep track of data room activity. #### Cons I don't have much bad to say about the software. There could be optimization in mass permission changes. For example, to turn on and off email notifications, you have to go manually 1 by 1. Other than that, no complaints. --- ### SecureDocs VDR is simple to use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered SecureDocs as a company are very easy to work with. The packages are great value for money and the software just works. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's really easy to use for both admin people and customers. #### Cons There really isn't much that I don't like about the software. --- ### SecureDocs was a no brainer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 501-1000 employees - Product usage: 1-3 years · a few times a year - Reviewed: September 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We used SecureDocs for our IPO. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The speed and ease of use were fantastic. #### Cons If I had to pick something, maybe it would have been nice to have a little more functionality as far as file upload, downloads, and folder layouts. --- ### It was great using this friendly software and was really helpful. It met our objective. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Research - Company size: 501-1000 employees - Product usage: less than 1 year · daily - Reviewed: July 2018 - Review source details: This review was submitted organically. No incentive was offered Log and audit trail is the best thing #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Log and audit trail is the best thing in the software along with role creation. As an example, you get the watermark of the user whose id is used while taking the print which helps in data privacy. #### Cons There could be optimization in mass permission changes. You can't view mail attachments through the software. This does not let you to restrict access to 'view only'. #### Vendor response Thank you for your kind review of SecureDocs Virtual Data Room. We're happy to hear that you had a positive experience, and hope that you'll consider us again the next time the need arises. We take customer feed back very seriously, and make sure to read each review for inspiration when adding new features, and when searching for areas of improvement to our product and service. I noticed that you mentioned you wanted to be able to restrict access to 'view only', and we're pleased to let you know that our system does allow for 'view only' permissions. We'd be happy to walk you through setting up that feature in order to improve your experience with our solution. Thanks again for sharing your thoughts! Replied July 2018 --- ### One of the Industry best VDR - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Automotive - Company size: 5001-10000 employees - Product usage: 1-3 years · weekly - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The compliance of the software for IPO filing. #### Cons The cost of the VDR on the higher side.. --- ### Excellent features. Far better than VRoom that we used back in 2015 - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Audit tracking of user activities. Like ability to see who viewed and uploaded document. Like indexing file capability. #### Cons Numbering system. Cannot import logical numbering system required for due diligence searches. Had to remap numbering to locate files uploaded. --- ### Best product out there - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · a few times a year - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I have used SecureDocs for raising several rounds of financing for 3 start-ups. Investors are familiar with the product and the various teams I have worked with compliment the ease of use and features of the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use this predominantly for fund raising. Its the easiest product to use and set up, very intuitive. I've used SecureDocs in three start-ups and will continue using them going forward. The price point is perfect and they don't nickel and dime you for features. #### Cons None so far. Pricing is very transparent and the features are perfect for our needs --- ### Intuitive, easy to use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: December 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros It is a very intuitive, easy to use product #### Cons Only a welcome message for all type of users. --- ### Jana's Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: February 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We've been able to host numerous virtual audits effectively and efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Our user experience with the SecureDocs has been mostly positive #### Cons When viewing files document rotation is not available. ---