About ShareFile Virtual Data Rooms


ShareFile Virtual Data Rooms is an on-premise and cloud-based virtual data room solution that serves businesses of all sizes. It caters to investment banks, private equity, venture capital, biotech, pharmaceuticals, real estate and other organizations. Primary features include data security, audit logs, user-access control and reporting.

Other features include document and approval workflows, electronic signatures, activity logs, mobile editing, text search, check-in/check-out, folder invitations and click trails. It provides integration with Sharepoint, OneDrive, Microsoft Azure, Amazon Web Services, RedHat, Microsoft Office 365, Basepin, DocAuto, FotoIN, Gmail, Trumpet, BidPlanroom and others.

It is available through subscription pricing. It is compatible with Mac and Windows operating systems. Mobile applications are available for iOS, Android, Windows and Blackberry devices. Support is offered via email and over the phone. Other support options include product documentation, knowledge center, forums, blogs and a user community.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

13 Reviews of ShareFile Virtual Data Rooms

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(9)

4 stars

(2)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-13 of 13 reviews

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December 2016

Ashley from Crossroads Technologies

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Easy way to share files

It is so easy to share files it is in the name of the software. Citrix has developed a software that allows users to share files in email plugins which bypass the limitations of an email attachment. This has saved the day for me on multiple occasions. The larger the file the more time it takes to attach but having the ability to attach it via Sharefile is worth the wait. I prefer this over any other cloud base file sharing software.

Pros

Easy to use

Cons

Slight delay on large file size

Response from Citrix Systems of

Replied December 2016

Thanks for your review Ashley, glad you enjoy the product!

October 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2018

Better than the Competition

We send enormous files containing plans and specifications to numerous subcontractors who are not very computer savvy and these links make it super easy for them.

Pros

It holds tons more data than our previous file sharing software and is not a two step process like the previous one was

Cons

it is not as intuitive to use as other similar products. It is easier to use through the desktop than on the actual site.

June 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2019

You Can Quickly Access To A High Speed Computer, But Screen Sharing Is Not Possible.

It provides a high-speed computer usage with your laptop. So you can open lots of programs easily in your laptop, even it is not possible to open with your current computer capacity. The negative thing is, you cannot share your screen with other users, which is one of the provided property by competitors of CITRIX.

Pros

Provide an access to use a high quality computer in any location where you have an internet access.

Cons

Screen sharing is not possible. So you cannot work together with other colleagues also cannot share anything with them via Citrix system. You have to use a sharefolder or mail.

December 2017

Sandi from Cane Garden Software

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

December 2017

Sharefile Review

Pros

The ability to email a link to the file to the user that you want to download the file specified, you can also edit a folder invitation. You may also request files from other users. You can also send files securely to have e-signatures added to them. ShareFile makes it easy to collaborate with other employees too. Instructions are clear and concise.

January 2018

Amy from Streamlined Accounting Strategies

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

January 2018

Awesome document management solution

Super glad to have found ShareFile!

Pros

We switched to ShareFile from SmartVault last year, and I am so happy we did. It's intuitive and easy to use, clients can have access to documents without needing to log in, and you can securely send documents stored in ShareFile via Gmail or Outlook with the little widget they have. You can also add a ShareFile drive to your desktop so you can access your files without logging into the web app, which also makes it much easier to reorganize things and move them around. It's very intuitive and easy to learn, and I've been really happy with it so far.

Cons

Sometimes the Gmail extension is a little wacky, so it doesn't work 100% reliably (at least it's been a little unreliable for me). I also wish there were a way to connect the Hubdoc sync to a Shared folder instead of a Personal folder, but maybe there are security reasons for why they do that?

September 2016

E from NA

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2016

ShareFile's data room is easy to use and administer, and very reasonably priced

ShareFile's product is extremely easy to use and simple to set up. The layout and functionality are intuitive. Using the data room allowed us to seemlessly share confidential information with external parties, and helped us run an efficient due diligence process.

Pros

Easy to set up. Easy to use, both for the administrator and the end user. Doesn't have complicated and unnecessary functionality that many vendors try to sell you on.

Response from Citrix Systems of

Replied September 2016

Glad you enjoy the product E, we appreciate your business!

June 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2019

How did I live without this?

Pros

This software turns Sharefile from an annoyance to a great tool!

Cons

I can't really think of one. Perhaps the cost per user.

August 2018

Jessica from MTSA

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

August 2018

Loving it so far

Pros

I just started a new job a couple of weeks ago, and I use ShareFile daily. So far I really like it and haven't had any issues.

Cons

So far I have not found any cons. I have only been using it for a couple of weeks though I will update with any cons I find.

May 2019

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

May 2019

Virtual Desktop Programme

It is good programme to use high capacity computer from long distance but its speed is not good.

Pros

It is good programme to connect a high capacity computer for your complex works

Cons

sometimes I experienced connection lost, it is frustrating if it happens during your work

March 2018

Joel from New Orleans Architecture Foundation

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Great Tool for Confidential Client File Sharing

Pros

This tool is great for collecting confidential client information. Well organized. Easy for clients of all ages to use.

Cons

Mobile app is nothing special. Would be well served by integrations with Docusign. Customer service can be difficult at times.

December 2016

Cindy from Bright Bookkeeping LLC

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

Feel confident in sharing data electronically with ShareFile

ShareFile allows you a secure way to share information online. I love the ease of using this product. It is very straight forward. The customer service is very helpful as well. I definitely feel safer by utilizing Sharefile.

Response from Citrix Systems of

Replied December 2016

Thanks Cindy! We appreciate your business

April 2015

Kristin from Capital Partners

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

April 2015

Secure, functional, reliable, and easy to use!

I have used ShareFile VDR for plenty of deals, the security is there, it is user friendly and the support is great.

Response from Citrix Systems of

Replied July 2016

Thanks Kristin! We appreciate your business

March 2019

Susana from Law firm

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

1.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2019

Provides the data needed

Pros

It provides what it needs to, the data is all there.

Cons

However, I don’t know if it’s our system but it crashes frequently, it doesn’t load , not user friendly, locks out.