--- title: "Virtual Vaults Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Virtual Vaults. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Virtual Vaults is a good fit for you!" source_url: "https://www.softwareadvice.com/virtual-data-room/virtual-vaults-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Virtual Data Room Software](https://www.softwareadvice.com/virtual-data-room/) / [Virtual Vaults](https://www.softwareadvice.com/virtual-data-room/virtual-vaults-profile/) / Virtual Vaults Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/virtual-data-room/virtual-vaults-profile/) Reviews # Virtual Vaults User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 23 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.4/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 18 reviews (78%) - 4 stars: 5 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - User-friendly interface with a clear and well-organized folder structure - We have an excellent experience with Virtual Vaults, both with the software as with customer support - The product is very easy to use and especially the mass download is for our activities very useful. ### Most mentioned cons - Also the costs tend to go up quite high when a project is having delays, as we hade to renew twice and that was significant. ## Virtual Vaults customer reviews Showing reviews 1-23 of 23 (page 1). ### Very easy to use, no learning curve and great support - Overall rating: 5/5 - Reviewer: Taeke K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy onboarding, it all works very intuitively. The one question I had was answered in no time. #### Cons The 'hassle' of two factor authentication when starting up in the morning. But I guess that's more of a good thing. --- ### Great software to keep clients and opponents happy. - Overall rating: 5/5 - Reviewer: Sander N. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The customer experience is a big plus when working with VV. They respond immediately and try to answer your question right away. Very valuable when time is of the essence. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to work with, especially when trying to manage multiple teams at once. The time, frustration, and headaches you save by working with VV instead of more general online databases are worth the price. #### Cons For small cases, it is quite expensive and perhaps an overkill. However, it would still be a great solution, but for the small amount of documents and DD management, the price is too high. #### Reasons for switching to Virtual Vaults Online databases are very hard to manage documents at a large scale and manage teams to deliver these documents. --- ### Migrate workspace to Vault - Overall rating: 4/5 - Reviewer: Jerry L. - Verified reviewer: Yes - Industry: Banking - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, stable and easy to work with. Good report generation. Good overview. Easy to drop files. Also for other advisors known and capitable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User-friendly interface with a clear and well-organized folder structure Reports are easy to generate #### Cons The migration between workspace and virtual vaults. It is not clear if new documents have been added to the workspace, if these are also included in the vaults. This could be helpful if this works easier. #### Reasons for switching to Virtual Vaults Not Clearly structured Less user friendly --- ### A smooth Due Diligence tool - Overall rating: 4/5 - Reviewer: Rob v. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really smooth, and something I've been promoting to my colleagues in our firm over teh past years. Now almost the standard! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User friendliness and easy to find information once you have entered this into the system. Also teh user helpdesk is quick in responding. #### Cons Getting the buy side overseas to really understand how easy it is. Also the costs tend to go up quite high when a project is having delays, as we hade to renew twice and that was significant. #### Reasons for choosing Virtual Vaults was easiets to use we considered and taht is why --- ### Review corporate finance consultant - Overall rating: 5/5 - Reviewer: Jan P. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great experience overall, aside folder creating (too much clicks), nothing that can be better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that the customer service can help look for problems and solve them. #### Cons pricewise it's not likely for small clients to choose a vault with automatic folder creating, by hand it is a tedious job. #### Reasons for switching to Virtual Vaults Buyer set it up, we had no choice in the matter --- ### Very good dataroom provider! - Overall rating: 5/5 - Reviewer: Jim E. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Its a dataroom we mostly use in our deals. If there are questions, they always contact me within 30min to fix. Besides, its a very easy to use software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support is great. Next to that ease of use of the software is very high, and therefore our productivity and workflow is much more efficient. #### Cons There is nothing that I don't like about Virtual Vaults. Therefore we almost always use Virtual Vaults as our dataroom provider. One thing that would make Virtual Vaults even better is the possibility to use an automatic redaction function. --- ### Virtual Vaults : Efficient, user-friendly datroom - Overall rating: 5/5 - Reviewer: Peter V. - Verified reviewer: Yes - Industry: Accounting - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have an excellent experience with Virtual Vaults, both with the software as with customer support Very efficient workflow for the preparation of datarooms #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Virtual Vaults is a user friendly software, with a professional customer support providing an efficient helpline, without language barrier #### Cons Virtual Vaults is my favourite dataroom software! Pricing might be more flexible, and earlier warnings of renewing of subscriptions may be helpful. --- ### Dazzling Professional Approach + Service - Overall rating: 5/5 - Reviewer: Ivan S. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The professional platform and the staff who always where very courteous and dazzled me with the service they render. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Professional Onboarding Experience until the closure of the deal #### Cons Nothing to say except good things. And stay customer centric. --- ### Excellent product, makes DD very fast and efficient. - Overall rating: 5/5 - Reviewer: Vincent B. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very good, I would surely recommend this to anyone setting up a transaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very fast and easy to setup, efficient to work with, excellent support form the customer support team. #### Cons Nothing I can think of. I only called the support team for very specific questions (only twice I think). --- ### consultant - Overall rating: 5/5 - Reviewer: Jaap G. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Used it several times for MNA and refinance. It fulfills all our requirements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very flexible, logical and great support. #### Cons Sometimes a bit slow in data processing (up/download). --- ### De dataroom! - Overall rating: 5/5 - Reviewer: Nathan L. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Het werkt goed en is (voor zover ik het kan beoordelen) goed beveiligd. De klantservice reageert echt heel snel bij vragen en kan je ook goed en professioneel bij staan met raad en daad. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Het werkt naar behoren! De lijsten van de koper worden goed verwerkt, het werkt daarna makkelijk om de juiste gegevens te uploaden. #### Cons Niet iets specifieks. Uiteraard is het product niet gratis, de kosten zijn evenwel wel stevig. Zeker als je een dataroom een tijd niet gebruikt. --- ### Op naar het volgende project met Virtual Vaults - Overall rating: 5/5 - Reviewer: John R. - Verified reviewer: Yes - Industry: Financial Services - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Ik ben vooral tevreden over het samenstellen en gebruiksgemak van de dataroom en workspace waar je zelf alles kunt inrichten. Vooral de snelle en correcte ondersteuning bij vragen vind ik een grote plus. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Het gebruiksgemak voor de opbouw en inrichting van de workspace en dataroom met goede ondersteuning. #### Cons Eigenlijk geen. Het is meer tijd dan het reguliere doorsturen via beveiligde wegen zoals WeTransfer, maar geeft wel een duidelijkere inhoud. #### Reasons for choosing Virtual Vaults Omdat ook vanuit koperskant dit gevraagd werd --- ### Heel eenvoudig in gebruik, de support afdeling denkt altijd met je mee. - Overall rating: 5/5 - Reviewer: Bram V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Binnen onze organisatie maken we gebruik van Virtual Vaults voor due diligence trajecten.Het is een veilig en eenvoudig systeem waar ook de ondernemers zelf, die er meestal nog nooit mee hebben gewerkt, snel mee uit de voeten kunnen. De helpdesk staat altijd voor je klaar. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - Functioneel- Gebruiksvriendelijk- Veilige opslag van gegevens- Goede monitoring van het gehele due diligence proces #### Cons Op dit moment geen verbeterpunten. De inrichting van de vault vooraf dient secuur te gebeuren. De helpdesk kijkt op de achtergrond altijd mee voordat de vault live gaat, en bij twijfel wordt er contact met je opgenomen. --- ### Great and easy to use virtual data room software - Overall rating: 5/5 - Reviewer: Maurits v. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: March 2022 - Review source details: This review was submitted organically. No incentive was offered I have never experienced any trouble using Virtual Vaults, since the beginning and in many roles and transactions it helped deals and coordination of deal flow (i.e. legal/fiscal/technical due diligence collaboration) go smoother. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Super easy to start up and use, fool proof with great features such as the Q&A tool. 24/7 customer support is also a great plus. #### Cons Not applicable, my experience with Virtual Vaults has merely been positive. #### Reasons for switching to Virtual Vaults Ease of use, consumer friendly. --- ### Top notch product and excellent service - Overall rating: 5/5 - Reviewer: Jan A. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered We have a great experience with Virtual Vaults, everything runs smoothly. Also, very friendly and service-oriented staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is very easy to use and especially the mass download is for our activities very useful. #### Cons For our valuation and financial investigation services it is a perfect tool. No Cons. --- ### Excellent price/value balance - Overall rating: 4/5 - Reviewer: Chris v. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent experience, with solid support on an as needed basis #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use platform from set up to daily usage #### Cons I believe the overall search function (at a document level) could be improved. --- ### Excellente support afdeling! Deze afdeling weet iedere keer verwachtingen te overtreffen! - Overall rating: 5/5 - Reviewer: Jeroen W. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Top! Weten iedere keer verwachtingen te overtreffen! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Het kunnen delen van informatie met de juiste mensen, met de juiste permissies, binnen een beveiligde dataroom #### Cons Geen...Delen van informatie is makkelijk. Ook het beheer van de vault is erg gebruiksvriendelijk. --- ### Top Service - Overall rating: 5/5 - Reviewer: Steve G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Zeer kundig team professionals en overzichtelijke intuitieve software. Bij vragen reageert men zeer snel en is het ook meteen opgelost. Al met al een top ervaring en aanrader. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Snelheid van reageren, Deskundigheid, Top service die je niet meer vaak tegenkomt! #### Cons Geen minpunten te bedenken, nog sneller reageren gaat bijna niet ;-) --- ### Virtual Vaults Review - Overall rating: 5/5 - Reviewer: Stef K. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and support of VV makes it easier #### Cons In comparison to other suppliers it is more expensive. #### Reasons for switching to Virtual Vaults Cheaper with same functionalities --- ### Gebruiksvriendelijke applicatie met een perfecte ondersteuning - Overall rating: 5/5 - Reviewer: Kelvin H. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Geweldig pakket bij het uitvoeren van een due diligence opdracht. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Gebruiksvriendelijk, ondersteuning vanuit de applicatie en vanuit de medewerkers van het bedrijf. #### Cons Het pakket is dagelijks bezig met verbeteringen naar aanleiding van feedback die zij graag ontvangen en waar ze ook direct iets mee willen doen. --- ### Gebruiksvriendelijke kluis - Overall rating: 4/5 - Reviewer: Benno d. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered Als heel professioneel, goed training en zeer goede ondersteuning (= visitekaartje) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Doet precies wat je van een kluis verwacht Het is voor gebruikers makkelijk in gebruik De ondersteuning van de organisatie is uitmuntend #### Cons Zonder hulp soms wat minder intuïtief maar is dan ook een specifieke toepassing #### Reasons for choosing Virtual Vaults n.a. --- ### Best price/quality virtual dataroom - Overall rating: 4/5 - Reviewer: Pieter S. - Verified reviewer: Yes - Industry: Investment Management - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Positive experience! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Ease of use and good price/quality ratio #### Cons Search engine can be improved (eg additional filters) --- ### Perfect tooling for VC's - Overall rating: 5/5 - Reviewer: Maurice B. - Verified reviewer: Yes - Industry: Venture Capital & Private Equity - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Good experience and many of our LP's already know the product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use, security and support from the company. #### Cons Nothing up to now #### Reasons for choosing Virtual Vaults Security, European product, ease of use --- Virtual Vaults Reviews, Pros and Cons - 2026 Software Advice