Robust platform for digital engagement - brings about everything possible to do online for an event/conference

Engagez is the best platform for organizations that need to put on reliable events with consistency. KEY abilities including cloning (all/part/some) of a venue, giving self-service access for sponsors, and voice/video/text chats. Recently added an "EZ Live" livestream, so as to no longer need an RTMP streaming service (StreamYard, Zoom, etc.) - very robust No need for professional services, developers or graphics... Ideal for people who put on multiple events per year

It's not well known in general, but we found a lot of attendees had IDs and had logged in already.

100% of our clients, leading MNCs and International Associations have liked the platform to the extent of giving us repeat business for all their virtual events needs. Highly recommended!

There are relatively less platforms for conducting virtual events that have been developed pre-COVID over the years based on User-Feedback & by teams that understand meetings & events. Engagez is one such that provides value for money and is as efficient for a Corporate meetings as it is for an Association event. For Attendees and Builders alike, the UI is easy, simple, comprehensive and intuitive. The learning curve ain't that big and the support is marvellous. Being web-based with a strong mobile UI, the accessibility for Users is well taken care of. FLEXIBILITY in design, MALLEABILITY in the 'look & feel', EFFICIENCY in running, easy & seamless INTEGRATION with other Apps, make it a winner all the way!

There is nothing that comes to mind as a direct answer to this question. There are of course constant upgrades in terms of features that is a sign of growth and moving ahead with the times.

Overall ok! Even though we experienced problems, we would run our events via Engagez again.

The price/result ratio was the best fit for us. As a small NGO, we could afford to host a big and good-looking event. If one learns the software, it offers a lot of design options

Even though we learnt the software quite well, we ended up with a restriction on the main menu (which we probably set up and forgot to change), so around 10 % of the attendees did not see our events on the first day, because they could not see the menu properly. I think that was our main fear from the beginning that we will forget to set some important features and functions, and the system will not work properly on the day D. The time difference also did not work for us quite well, as it was 9 hours and it slowed down our communication with tech support.

Overall, I loved working with Engagez. The team was very easy to work with and I would highly recommend them to anyone. I already have been recommending them to other chapters across the country.

What I loved about the software was how highly customizable it was, along with the ease of use. It allowed us so much flexibility which we did not have with a previous software vendor who charged us double the amount. They have their own graphic designer who does amazing work, and they are very accommodating with any changes we would request.

There weren't any major dislikes with the software.

We mostly had a fantastic experience with Engagez. The platform itself provided everything we needed for our annual conference. We did have a few issues with our Engagez onboarding team member however that took away from our admin experience. Our Engagez onboarding team member frequently did not have confident answers to our questions regarding platform functionality, they did not touch base with us at all through the duration of the actual event to check up on the status of everything, and did not touch base with us at all after the event was completed to see how everything went. This survey is the first time we have heard from the platform since our event. We did pay for the extra day-of assistance, so it was very disappointing that nobody ever checked in with us.

We found the product extremely user friendly for our attendees and for the admins as well. We were able to set everything up fairly independently without any issues. We enjoyed the live stream feature, the automated recording feature, and the functionality of the exhibit hall booths.

If there would be a way to set up the livestream within the platform I think that may have been easier for our speakers instead of having to provide day of logistics and configure the live stream via Zoom. Our attendees also mentioned they would have like some face-to-face interaction with some speakers and sponsors during the event. This would have been useful within the exhibit hall booths.

Overall, Engagez has proved to offer more of what we need on most events making it our most often choice.

The most important features in Engagez are the ability to customize just about everything to make it look the way we want. It's even flexible enough to allow us to use a tool that's meant for one thing in a new way to accomplish something else. The static pages are great for embedding other web experiences and the exhibit area was a big hit with sponsors who exhibited in the virtual hall.

I think they need to add some kind of round table tool (such as Zoom) so breakouts can be handled better in the platform. Alternatively they could integrate Zoom more thoroughly using the Zoom API. I also think that a more thorough Engagez API should be published so we can integrate third party website experiences into the platform while passing the user information to that third party app. This would mean that the user will not need to log in to the third party app as they do now.

very positive - team are great to work with. it has helped us greatly with our events over the past year.

The engagez team are very responsive and open to new updates and feedback. The platform is really customisable. loads of functionalities available

We do have a few firewall issues Registration and emails could do with being a little more user friendly

I like the platform and have had a very positive experience with it.

Engagez is a reliable, robust and easy to use platform to host virtual events on. We have now hosted over 20 events on this platform for a wide range of customers and received some great feedback.

I feel if you could organise items in the media library into folders it would save a lot of time on the build of each site. Also i feel it could better integrate with social media to market the event.

We used Engagez to host a virtual user conference during COVID, instead of organizing an in-person event in a big US city. Our user conferences do not attract more than about 100 people, so the effort of hosting a live event per person is considerable. Also for a live event, we can only take so many staff, whereas with Engagez we can have the true expert in the subject do 1 presentation, without having to fly them to the conference and have them away from their regular work for days. Engagez has enabled us to have an annual user conference for the duration that makes sense that year with less work, no travel, a wider range of presenters, and the sessions are recorded for later viewing.

We first encountered Engagez as participants in another conference during COVID and really liked the open and friendly layout that looked more like a room than a webpage. Since we have used Engagez what I like most about them is their fantastic support.

I have found their online Help documentation to be tough to navigate, especially the first year I used the system because I did not yet know what functions were called.

It is fully self-service, with no features requiring an upgrade or additional help. You can use the software as-is, or dive deep to find tweaks for some really creative uses.

Occasionally we run across a feature that was clearly written by a software coder and not an experience designer. However, those are swiftly being updated and the EngageZ team has always been very responsive to our inquiries and making major updates.

Very happy with the end product and would be happy to use again for future conferences.

The level of customization was what drew me to the software and it was easy to navigate as a novice user to the platform with the additional on boarding super package. Our Engagez representative was patient and extremely helpful to getting the site to look and function to our initial expectations and beyond. The leaderboard and social lounges created the virtual community and engagement we hoped for!

There were a few bugs and features that didn’t work as advertised, like the search for individual attendees, social lounges were linked between pages even when set to specific user groups. We were able to adjust to the issues we encountered. The billing was the most confusing part. It was not clear when the bill would be issued and we didn’t not get responses to emails.

Excellent! My PM [SENSITIVE CONTENT HIDDEN] was responsive and gave me clear and concise answers. I will have more meetings on this platform in the future.

This platform was intuitive and easy to use for a event meeting planner. I have minimal HTML background and varied computer skills. I built my entire conference 3 day conference including sessions, exhibitor hall, leader board and networking forums on my own following the support resources. I did use my one on one time scheduled appointments with my project manager to verify and test my conference, but I found it extremely user friendly and my attendees and exhibitors were MORE than IMPRESSED!!!

There were only a few things I would change....or ask to be enhanced. I would like to broadcast messages to fade or close after a set amount of time. I would also like the surveys after each session to "pop up" or be more visual to the attendees. Otherwise I have no complaints....

This software is so easy to work with and all of our attendees had no problem. Tech support was always online with us. It was fantastic.

I can't say that there was anything that we really didn't like. Oh, sure there were one or two little hitches, but that is to be expected. The trick is that anything that arose was fixed immediately. Our conference was a breeze.

Loved the ease of booking time with customer service agents.

It was easy to set up and run from behind the scenes. Customer service went above and beyond to help solve my technical problems.

I wish there were more examples or templates to follow, i.e. more knowledge sharing.

Our account manager was wonderful, very attentive. All of management is responsive and helpful. They went above and beyond to accommodate the things we asked for. We will use them again for sure.

The software is very engaging. The graphics and features to help get attendees involved was so valuable. The other feature that saved me hours of time is the analytics. Loved having everything at my fingertips. I felt like I really had a good pulse on the conference throughout the week. They are very thorough with what is captured.

Some attendees struggled if not using chrome or firefox. Would be nice to have more solid use with other browsers, too. People had to refresh often during the event to stop that "glitch" or change browsers.

Engagez staff are very responsive and are eager to help make your event a success. Though attendees miss in-person meetings, they were very impressed with our virtual venue.

Engagez virtual platform is very intuitive to design/configure. It says a lot that 97% of attendees rated the virtual venue ‘very easy’ or ‘easy’ to navigate. Engagez also provides great analytics both during and after the event.

We would like the ability to load more than one thumbnail at the beginning of a live-streaming session.

The Engagez team did everything possible to support and elevate our virtual conference. Their passion, energy, and dedication is invaluable!!

The support from staff is impeccable. Everything was easy to navigate and the platform was intuitive. Analytics are awesome!

nothing really .. maybe more stuff for "face to face" - the new video feature is awesome. I think folks just miss being in person and an online platform simply can't be what an in person platform is so it's not really a fair comparison.