All Hopin Reviews

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Nardia

5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed August 2021

Summit With Over 400 Guests

User Profile

Martin

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2018

Attendify Over Several Years

Attendify helps us reach audiences that typically do not engage with our Society. In the past, many of our shows have been limited to strictly our members even though the event was free to the public. With Attendify, we have a message to share with tech-savvy users who might otherwise ignore us. The app makes it easy to share show details even with people who cannot attend the event locally. By encouraging attendees to share experiences through the app, we spread the show experience around. Our experience from investigation to set-up to implementation has been excellent. The Attendify team has been responsive, knowledgeable and very professional. We will certainly use this tool again.

PROS

- Ease of adding and updating content - Speed of updates being available - Ability to incorporate external content with WebViews - Notifications tool make last-minute changes easy to communicate - Excel uploads from templates make large updates efficient - There are more tools than we needed, so next year's use will be expanded and more engaging

CONS

- Requires the Attendify shell app - more of a problem created by Apple and Android but still a bit of a frustration for us and our users. - Image dimension requirements are hard rules - no option to upload larger image and crop or smaller image to expand. When it says 180x120, you MUST upload an image at those exact dimensions. - Some areas and headers I would like to change (color, background image, etc) are fixed and cannot be modified.

Megan

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed December 2020

Great potential

Overall our experience was good with Hopin, but there are definitely things that need to be fixed in the platform. I mentioned most of our issues above, but another thing that caused some issues was the who can view/moderator section in Sessions. For one part of our conference, I wanted sessions viewable to a specific ticket type. We had certain speakers to moderate the session, but the only way they could see that session is if all speakers had access, which is what we ended up doing, but was not ideal. I wish anyone who is added as a moderator could also see the session, even if they aren't part of the ticket type that the session is viewable to. Another feature I would suggest is the ability to change someone's ticket type. It would have been great to just make one click on my end and change the ticket type if someone registered incorrectly. To summarize, Hopin has a lot of potential and definitely met our needs, but still has some work to be done.

PROS

I like that Hopin looks and feels like an in-person conference, without the outdated and clunky design of many of the other options that are out there.

CONS

There are quite a few things that are a bit buggy with Hopin. The word of the day for our conference was "refresh" because so many people had trouble with sound or video. Thankfully refreshing the page fixed most issues, but it was a bit frustrating how often that was needed. We also learned that you have to be in Chrome for a lot of things to work, which wasn't an issue on our end but became an issue for a lot of speakers. We had to do a lot of walkthroughs before the main event to get everyone up and running. The biggest issue was playing Youtube videos in sessions. The videos would sometimes start in the middle for everyone, or they would be fine on the screen for whoever started the video but everyone else would see the playback start halfway through. Our quick fix was to add the videos to the Expo so they could be viewed at any time, but it definitely interrupted the flow of our event.

Reason for choosing Hopin

Hopin has a lot of the features you would get at an in-person conference, but more streamlined. It feels more modern and sleek, and also met our needs without a lot of unnecessary fluff. I like how customizable Hopin is as well.

Heejin

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed October 2022

Buggy video conferencing software

Interesting and glad that we tried it, but not reliable enough. Furthermore, their platform does not have closed captioning or Facebook live integrations.

PROS

Hopin is a great option for creating virtual summits/gatherings at a relatively affordable price. Hopin has features to simulate the main stage, breakout sessions, and networking aspects of a conference or summit. It is a refreshing alternative to having zoom meeting after zoom meeting.

CONS

On the day of our virtual conference, the video conference software had many bugs. Although we had tech rehearsals and prep calls with each and every one of our speakers to ensure they were comfortable with the software, the audio for one of our main stage panels did not work on the day of the conference. To this day, I am not sure what the issue was. This is always a risk for using a new software that you will have to train people around.

Reason for choosing Hopin

More comprehensive features with a customer friendly, aesthetic look

Reasons for switching to Hopin

Wanted a more engaging platform

Ray

Education Management, 2-10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Today's Virtual Conferencing Facilities Don't meet the needs of an effective Group meeting

I will use Hopin more. However there are some good Open Source platforms that for group learning are very good and I don't understand why they are not used more.

PROS

Hopin is much better than Zoom as an effective group meeting. A Group meeting i much more than hearing one person speaking or presenting and everyone else listening. There is a need to know everyone who is on the call. It is not a matter of the administrator displaying a screen showing everyone who is attending and then taking it away. I want to be able to send messages either to the whole group or to a specific person on the call. That way I can have a private chat without interfering with the group as a whole. I would also like to have a separate area where one can take notes of the meeting and thereby have a record of the important points decided at the meeting. I would like to be able to download presentations or other files and documents referred to in the meeting. As a viewer of a presentation, I would like to be able to arrange the screen I am viewing to my personal liking. I hope this helps.

CONS

I thought the software was more collaborative and provided more connectivity between the participants than the other popular virtual conferencing facilities.

Reasons for switching to Hopin

I still use Big Blue Button. As a Virtual classroom, I find it serves that niche very well.

Anonymous

201-500 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed December 2020

A good platform for virtual with a range of useful functionality

PROS

Hopin is a reliable product with some great features. We especially liked the random networking feature which automatically allocated attendees a random member of the audience for a short video introduction. It was also great to be able to do live Q&A via video popup after a session- this is a neat feature that I've not seen done as well on other platforms.

CONS

Hopin isn't as user-friendly as I would have liked. The process for getting speakers onto the platform was complicated and we subsequently experienced several instances of inexplicable login errors which took the team a lot of time to resolve. Not ideal when running a live virtual event across multiple time zones.

Reason for choosing Hopin

A combination of price and functionality, plus the product was suited our requirements at the time.

Lolly

Education Management, 2-10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

HopIn Review

Great product! Has saved our organization during the pandemic!

PROS

HopIn is extremely easy to learn to use to set up events. We have held 4 virtual events for about 300 attendees each over the course of the last 5 months. We only have a staff of 2 and it's been relatively easy to set up the events and work through them.

CONS

Would like to have on-call support for all events, not just the ones with large registrations. They do offer a direct email for "live" events, but I would still like to have someone I could call immediately when I encounter an issue.

Reason for choosing Hopin

The ability to have a virtual exhibit hall or expo.

Roger

Information Technology and Services, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2021

Perfect Events Platform

Been able to create a virtual environment that mimics a live event. One of the keys is one-on-one matchmaking. In-person 1on1 is self explanatory, but for companies doing business with suppliers, the interface of the video meetings within Hopin are outstanding.

PROS

Ease of use, ability to quickly engage with other attendees via video and chat (not necessary to spam other attendees). Main stage can stream live or pre-recorded videos. User interface is very clean and streamlined.

CONS

While not necessary, it doesn't have the "bells and whistles" of other platforms that some people gravitate to (i.e. animated people walking into an exhibit hall, the "look" of a live expo, etc.). It would be nice to be able to access content AFTER the event has concluded.

Reason for choosing Hopin

As a user of the alternative products, I felt that Hopin had the best aspects in a compact solution. We just wanted a solution that works without having to constantly troubleshoot issues.

Liz

Financial Services, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Frequent user

I like Hopin very much and look forward to seeing more functionality be added .

PROS

I love how customizable the platform is and how interactive it is for the user. It also allows the user to experience the event on their own terms.

CONS

At times - it feels like the platform was developed by people who attend events, instead of people who organise events. The platform needs better speaker management. It could also do with a better recording mechanism.

Reason for choosing Hopin

The video from the [SENSITIVE CONTENT HIDDEN] of Crowdcast bugged me. The Hopin people seemed like people we would work with.

Jonathan

Hospitality, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2021

Strong virtual events contender

Hopin let me throw interesting events during the middle of 2020. We did an event with 7,000 concurrent viewers and didn't have any issues.

PROS

- Easy setup for main room and breakout rooms - Backstage and Live views are easy to understand - Easy for participants and external speakers to onboard and start engaging with what matters - each other and the presenters

CONS

- Monthly pricing is still too high, making it hard option for hosting user group meetups and smaller events

Reason for choosing Hopin

Cleaner interface, multiple organizers and administrators, easier handoff for external speakers from main stage.

Christian

Retail, 2-10 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Amazing Platform

PROS

Attendify provides you with the required functionalities to host an envent

CONS

There is nothing that i could think of that i dont like

Reason for choosing Hopin

It has the most functional platform with the best value for money

Reasons for switching to Hopin

Cost

Rochelle

Education Management, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2020

Very user friendly

Overall I am pleased with the platform and customer service and will continue to use for events.

PROS

The layout is very clear and easy to navigate, both from a user and administrator point of view.

CONS

There are a few features, it would be great to have such as hosting documents, playing video/audio in PowerPoint and allowing access to whole event based on ticket type.

Reasons for switching to Hopin

Reliability of the platform and needed more functionality due to expansion of events.

Jenni

Information Technology and Services, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2020

Intuitive platform that is continuously improving

Hopin is a great way for us to execute our conferences in a more interactive way now that we cannot do them physically. Unfortunately the Nordic people are not as social so features such as Networking is not very much used which we would like to utilize more. Overall the platform has worked great with what we want to achieve with our events, the only major downside is the techncal issues we often face. Being able to use only certain browsers limit our registrants who cannot then join due to their company policies (but this is the case with many other platforms and so it is!) Thank you for your continuous work on the platform, it has really improved a lot and it's a pleasure to use it!

PROS

Hopin is very intuitive to use. The different rooms to navigate around makes the platform stand out and more interesting for the user. Setting up an event is very easy and fast. We provide our event registrants with the magic link and found a good way how to do so with our own system. It is great to see continuous improvement of the software and looking forward to see everything that is to come.

CONS

There is so many good things about the software but always some room for improvement! Having done quite many events now in Hopin, we've experienced some aspects that would benefit us. - Backstage. Would be great if there was a way for the speaker to have a preview of the audio and camera to make sure it works before they go on stage. We've often experienced technical issues with the speakers when it's their turn even though everything worked just fine the day or the hour before. Also, would be useful to be able to have your slides ready before you go on, instead of starting to find and share them when you are on stage live. - Chat. The chat function has improved a lot, which is very good. However, we experience that it is still not so easy for the users to see if someone has written to them. - Polls. I like that the polls are now available also in session rooms. Would be great if there was some kind of pop up window appearing when there is a question - this would make it easier to have polls related to the presentation currently going on (as we experience now that people don't really see if there is a poll question and therefore do not answer) Also to be able to type the questions beforehand and then launch them when wanted (like in Zoom) would be useful! - Also like in Zoom, it could be a useful feature to be able to "move" the user for example to a specific session, in order to ensure that people get there.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Your one stop shop for Meeting Apps

Absolutely love this product!

PROS

This software will fit about 95% of all meeting app needs for a fraction of the price that some of the other competitors offer. A great base set of plug and play options while allowing the more experienced designers play with new and innovative ways to push the envelope

CONS

iPhone heavy & little web access. Android users do have a dedicated app for the store but the product is geared more for the iPhone. iPads even use the iPhone software so it doesn't take up the full screen and landscape mode is not available yet.

Vendor Response

Thanks a ton for your review, we¿re so thrilled you love our app! We aim to offer consistent functionality across devices, so we appreciate the feedback you gave regarding the Android experience. We cannot get better without your input! Regarding tablet support, you may be excited to hear that we are currently exploring the idea of building a native tablet version of our app, so please keep your ear to the ground on that :slightly_smiling_face: Feel free to keep an eye on our product roadmap here: https://attendify.com/company/roadmap All the best!

Replied December 2018

Keith

Non-Profit Organization Management, 11-50 employees

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Building Development for Principal For A Day event

PROS

PENCIL was able to use Attendify to build a community around an annual event. Beyond developing 161 unique schedules with directions, mapping participating businesses and school and keeping everyone engaged - we were able to creatively push the Attendify platform. Connecting pre-populated tweets to content and Sponsored Posts helped expand our social media reach and directing participants to our feedback survey will ensure next year’s event is even better. We even received praise from the Chief Digital Office of a Fortune 100 company for a “well designed and intuitive” app. As we look to turn the relationships started yesterday into long-standing partnerships, we hope to further leverage the app and its potential.

CONS

PENCIL uses Attendify in a unique fashion, so our issues are uniquely ours.

Vendor Response

Thanks so much for your detailed and positive review, Keith! We're so thrilled to hear that the app added value to your event, and that it helped better connect attendees! Looking forward to partnering with you in the future!

Replied January 2020

Pete

Hospital & Health Care, 51-200 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2019

Perfect for big events!

This app makes it so easy to find other vendors at an event and to direct people to our area at an event. Easy to install and use.

PROS

We use this app for a very big event each year. It is simple to use and it is really helpful to getting people to where your team is located at an event - maps, etc. It's really the electronic version of a map for an event. We only use the social part of the app a little bit, but it's good. The size of the event we're using this for is 40,000+ attendees at a local park - it's invaluable to find specific vendors, get in touch, etc.

CONS

No cons - works great for us! We have been users of the app, and have not had to coordinate an event or use the app to post/promote, but given it's easy of use, it is likely very good.

Vendor Response

We're so thrilled to hear of your great experience using our platform, Pete! We definitely think the app shines in its ease of navigating an event, and connecting with others at the event. It's great you found this to be true. Thanks so much for the thoughtful review, and we hope to partner with you on another event soon! Let us know if we can do anything to make the experience even better :)

Replied April 2019

Marcia

Non-Profit Organization Management, 11-50 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY