This was an amazing software that helped us quickly turn in person events to virtual. It was important to have interaction which Premier delivered. The support has been amazing and I would thank [SENSITIVE CONTENT HIDDEN] for their personalized services and support during the last year.

We loved the ability to chat and video chat. The software was easy to set up and allowed for data tracking. [SENSITIVE CONTENT HIDDEN] has been the best about support from small to large events. I have recommended other workforce centers and the state to purchase.

The thing that is missing is a calendar option that allows jobseekers and businesses to save the event on their calendar and provide reminders day of. On the job seeker side the ability to download multiple resumes. I have heard feedback from recruiter during long events an option to be “out” for lunch.

Our representative at the company, [SENSITIVE CONTENT HIDDEN] He is easy to schedule a meeting with, is always able to figure out what is going on, and he makes you feel at ease when you contact him. We had a situation that we could not figure out and we needed assistance quickly. He did not have any available appointments that day, so I sent an email to him. He got back to me right away and we started working on the issue. He helped me work through the issue even though it went in to the evening. I know he worked past his normal end of the day.

-It allows companies and job seekers to have an interactive conversation and it could even move from a texting type situation to a video chat. -The fact that the company can have more than one recruiter at the event and they can be chatting with different candidates at the same time -Reporting-you can run a report during an event and find out who is in attendance -Reporting-it is easy to see how much traffic the event generated and what the engagement level was from both sides. -We can check at any time and find out how many individuals have signed up for the event -It is easy, we don't have to worry about space, setting up tables, helping companies if they forgot something etc...

-It is not easy for the employers to see their actual booth. -The system times out to fast -The issues with cookies when going between the company sign in and the job seeker sign in -That only the company can initiate a video conference-many job seekers do not know this is a possibility

Experience feels like 3-5 years old in a.time when almost everyone is using Zoom/Facetime/Meets/Teams and CRMs like salesforce and/or even Eventbrite...

Unlimited Employers Unlimited Events

Event Mis-Management 1. Employers who register don't get posted to a pre-event page. That's the job seeker and employer(competitors) "click bait"! Makes our event promotion effort painful. 2. No pre-event automated reminders to employers or job seekers. Makes execution of events totally inconsistent. Employers forget about the event and/or incompletely register (no jobs uploaded)... Employers can't view resumes prior to events to cherry pick candidates (which would motivated them to RSVP). 3. Post event follow up automation doesn't exist either. So, employers squander logs and job seekers who.miss event assume there's no opportunity to take advantage 4. Makes it too hard for employers to register or re-register. Most employers don't know that their jobs aren't already cycled over from one event to the next and their booths lack their own jobs WHICH ARE ALREADY THERE (see #2!) 5. Little or no implementation (kind of "phoned that in") of video or even audio streaming for I traction/engagement of participants.

We have aad good success navigating the platform, reaching customer service, and conducting job fairs.

The ease of use in setting up booths, very simple, and also the fact that I can embed the YouTube videos in the page.

When you go in to edit the booth, I would like to be able to select the color to match the companies logo. Low variety on that end, cold be improved on.

Outstanding. Customer service is top notch, [SENSITIVE CONTENT HIDDEN] and team do a wonderful job to keep us updated on upgrades, issues we may have, and flexibility we need to create new projects to really test the system.

The system is extremely easy to use. Very friendly to both employers and jobseekers. We have found ways to use it outside its scope of design to really test the system and it works awesome.

Wish there was a networking space for interaction between job seekers and employers

Premier Virtual helped us with being able to provide our Education career fair virtually. This is our biggest career fair of the year and well attended by our students/alumni in our credential programs. Our experience with customer service has been excellent and we've always received support when we needed it. [SENSITIVE CONTENT HIDDEN] was instrumental in helping with the training of the staff involved in the planning and implementation the Education fair. Thank you, [SENSITIVE CONTENT HIDDEN]!

The ease of the set up on the administration side. Employers commented it was easy to set up their booths for the virtual career fair. Training materials are available and our event staff held training sessions for the employers.

I would have liked to be able to send correspondence to the registered participants and the employers through the system.

Premier Virtual came highly recommended from some other leaders in the Workforce Development space. It's been a wonderful experience so far - a real game-changer from our initial attempts at hosting virtual events since the COVID pandemic changed the way we do business. The discovery phase was thorough. The implementation phase was simple and intuitive. And the ongoing use of the solution has been stellar. Beyond that, we find the proactive reports we get before events extremely beneficial, as it prompts us to tweak things and/or follow with people before an event launches. Reactive customer service has also been impressive. We're abundantly pleased.

Ease of use is a big draw, as is the ability to have a true virtual hiring event experience.

Thus far we haven't found something we don't like.

It was an overall fantastic experience working with Premier Virtual. Overall, they are a top notch company. Although they are fairly new, their agility in software evolution and their customer service was exceptional. I really liked the follow-up meeting after the event ended. I didn't expect to receive that level of service. Typically software companies' customer service is usually over after the event ends. For Premier Virtual, this was not the case, they followed through and I highly appreciate that.

The feature that was the most impactful was the backend recruiter exchange capabilities. The ability to view who the recruiters were talking to and the capability to make virtual handoffs from candidate to the next was exceptional. I also like how user-friendly the software was. The added touch was having those helpful career fair/interview tips page for the candidates that is a part of their profile. That was awesome! I made that into a PDF and sent that to candidates prior to the career fair event so that they can better prepare. Premier Virtual thought of everything when it came to building this software. Thank you for those resources! I would like to include a comment from one of the companies that attended our career fair in April. "The message features were the best I've ever seen. Thank you for making the process easy and simple for recruiters. I especially liked how messages were marked by the name over the responder. This made it very clear and prevented double tapping."

It would have been great if we had the ability to change out the avatars in the virtual booths. However, I know that this feature will be available in the version 2.0 software so that is encouraging news. I heard that in the future that a customer would be able to even customize the avatar like in Facebook. That would be great as well.

My experience began as a third-party participant of a job fair that was using the platform. A few months later, the same thing with a different job fair. We engaged with customer support prior to the second event because we were having some technical issues and they connected with me and a member of my team to run technical support late into the evening to ensure that we were ready to go the next morning. They also checked in with us during the event to ensure things were working as they should have been. You can't ask for more. That level of service coupled with the ease of platform utilization was enough to convince me to purchase for our company needs.

The ease of operation, workability and build-out (including incorporating our branding) are high on the top of my list for best attributes. It is not "plug and play" but darn close. It is intuitive and where it is not for those more technically challenged, the customer support team is ready to assist. They are proactive and supportive, right down holding your hand in your build-out to checking in on the day of the event.

We haven't been able to really test the effort to find fault yet. We are awaiting a few contract awards that would prompt increased utilization. We are hoping to host one event, inclusive of all of our offices allowing each recruiter to utilize their own "waiting room" area. We hope that will be successful and remain confident that customer support will work us through any issues that we may have.

We have a severe hiring shortage in our 11-county region. Without a virtual platform our industries would be suffering more looking for qualified candidates. This platform allows us to market to areas that would have been previously excluded (remote and rural). Business and job seekers have had no problem registering and using the software. I only wish the entire State was using this platform so we could get businesses used to using one platform - currently education, workforce, and hiring agencies are using different virtual platforms.

Businesses and service providers don't have to travel miles and spend tons of money putting together a job fair. More companies are participating because of this.

Really it has nothing to do with the software - it is training businesses to use a virtual platform when they don't have computer skills and are not used to it. The "delete" button that allows users to delete a job fair should be more difficult to execute - we had a user delete a job fair two hours before the fair was supposed to start (ug!). But I think this has been solved.

We loved using Premier. After looking at several other software products for our virtual career fair, they promised a good product well under the cost of others. They then provided a dedicated staff member to help us set up the product and execute our event. They were there for us anytime we had a question, in an extremely timely manner. The product itself is beautiful with great graphics and easy to use. They recently made some upgrades which we are excited about as we do plan to use Premier again next year!

Great graphics! You can also choose the "look" of your room, based on your personal likes as well as what best represents your organizational culture.

A few users were confused about how to use. This was more the user not making themselves familiar with the product prior to the event but we did suggest some ideas that might alleviate user issues and they were very receptive to ideas.

We had a great experience with this platform especially with the cost associated. We were managing a nonprofit so our budget was extremely tight. This worked great as a virtual platform for our needs at the time.

The main reason we went with this platform is price. It is much cheaper than other competitors but doesn't offer as many features as the others. Well worth the money if you're on a tight budget though.

You can't completely customize your event's landing page. The chat functionality is a little clunky but works just fine. Not as many features as other platforms.

We compared Premier Virtual with a dozen other virtual event systems. We chose Premier Virtual because of it's features and unlimited event package. Features we were interested in: both video and text-based chat, built-in video, visual "booths," ability of vendors to personalize their own booths, and ease of creating events.

We did a couple of test events in the Summer, and things went smoothly. However, when it came to actual events, the system experienced major issues (and different issues) every time. Issues included attendees being kicked out of the system, videochat not working, and a full crash (no one could access the system). Premier Virtual's [SENSITIVE CONTENT HIDDEN] response to issues was just to say that technical issues happen, and he couldn't prevent those. We switched to another vendor after 3 months.

Customer service has been good and the price is reasonable.

I like the ability to host job fairs and meet with clients virtually

The avatars are a bit impersonal and I would like to be able to have fewer clicks for users to get to the information they need. I would also like there to be a "ding" alert every time someone enters a booth.

We have had great success in using Premier Virtual for our online job fairs. They have been incredibly responsive for the Florida Workforce Boards. This platform has been directly linked to helping us decrease our unemployment in Palm Beach County.

Being able to quickly train staff, users and job seekers on this platform.

We would like Premier Virtual to interface and connect directly with Employ Florida. The state of Florida's employment database. Having job seekers double register in Employ Florida and Premier Virtual is sometimes a deal breaker for virtual job fair registration.

Excellent in every way.

Premier has been such a great tool for our school district, and we are very grateful for their partnership in helping us reach our candidates. Average attendance has increased by 50% and we are now able to receive and have on file candidate resumes that are easy for our principals and their school to access. The overall results have been higher than our in-person events and we are thrilled with the ease of the data we receive in the reports. We have hosted 10 virtual fairs and we have another one this week on May 6, 2021.

Setting things up so the fairs are easier is already in the works, 2.0 is rolling out soon, with all new bells and whistles.

Overall I am pleased with Premier Virtual. We are constantly seeking new and innovative ways to use the tool. Our representative [SENSITIVE CONTENT HIDDEN] has been phenomenal and extremely patient with us during this learning curve.

The ease of the user interface. My Principals like being able to reach applicants without having to physically go to an event on a Saturday. We love the reach the tool has. We are able to reach many more out of state candidates. The reporting system is good. Setup is relatively easy

Setting up events is relatively easy but I did notice some things that hindered the process. ie: when removing a Business from an event, having to work with my representative to get those same businesses added again. Seems there should be a way I can do that on the administrator end. I would like to see a better way of having an Administrator be able to be the contact for multiple events without having to change the password (email address).

Excellence! I seriously have no complaints, and will use them again if we need another virtual fair (and I expect that we will need one).

From start to finish, [SENSITIVE CONTENT HIDDEN] made this a great experience for us. The customer service provided by Premier Virtual is unmatched, and I've dealt with a lot of software in the past! Our students and employers loved the software and I know we will use it again. It was easy to follow, easy to navigate.

The way it "counts" people as having visited a booth or not. As it stands they have to click on a link, but some employers don't post links to click on, which makes it hard to take attendance.

It was most helpful and timely. My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual.

My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual. How easy was to set up for events. Assistance and training were provided promptly (and repeatedly sometimes). Love their team spirit !

None at the moment. My reviews are based on my own personal experience and not that of my employer, organization, committee or other group or individual.

This product is extremely easy to use and as the administrator, I was able to easily assist users. After the event, receiving metrics was extremely valuable in reporting the number of unique interactions among students and exhibitors. This is a very cost effective platform and allows the users the ability to customize their booths.

I had no adverse opinions regarding this software.

It's been a great experience overall.

Great alternative to doing in-person recruitment. Love the new video option and how the booths can be customized. Easy to use and train staff, employers and jobseekers on.

Some issues with video. The resume button pops up no matter if they have a resume uploaded or not which was very confusing for employers. Chat box is too little on the jobseeker’s side. Develop a better way to see what job seekers and employers are online. Also a better way to communicate with multiple staff from a company.

Nothing but spectacular!

Premier Virtual is a great option for organizations that want an easy profile set up, registration, and execution of a job fair/hiring events. Employers can see who visited their booths, reach out to these candidates during the event through various methods, and the customer support from Premier Virtual is excellent.

Nothing, the software has everything we need.

Premier Virtual is one of those rare companies you look forward to working with the next time. If you need support to run an event in the virtual world, they are the only choice you need.

Very professional organization which puts customer service / support to the fore front. Secondly, the platform is easy to use and allows for maximum opportunities to customize it to your companies needs.

None really. Premier takes input and constantly strives to improve their service.

Overall, I liked using Premier Virtual. Since it was the first time our association was doing something like this, this platform was the best option for us at the time. It's very cost-effective, simple to use, and the administrators from Premier Virtual were always on standby and able to assist me at any point during our Virtual Job Fair.

What I liked the most about this software is that it was extremely easy to navigate. I was a complete novice when it came to running a Virtual Job Fair, so to see how quick it was to set up a booth for recruiters, having accessible training videos and a streamlined registration process made running this event immensely simple for me.

I thought some of the features were a little too basic. I wished the platform already had a video option for recruiters, and I wished that certain parts of the recruiter booths were more customizable.

We are pleased and plan to extend our use for the upcoming school year.

Graphics, avatars and overall design very appealing to end-user. Next best option to being in-person. Great overall support and customer service.

Video was a little glitchy at times, there should be a feature that allows for communication during the event with Booth Partners as well as participants (job seekers) i.e-Making announcements regarding time remaining or reminders.