PromoTix

RATING:

4.7

(62)

About PromoTix

PromoTix is a ticketing and marketing software product for events that was built by event creators who wanted more from their ticketing company. PromoTix specializes in eliminating high ticketing fees, monetizing live stream events, and viral marketing through ticket buyers and brand ambassadors. They even maintain their own network of thousands of ambassadors who will help sell tickets to your events. Benefits include: • Cap your ticket service fees normally paid to other ticketing providers with an annual subscription plan from PromoTix and get 0% + $0 per ticket sold rates. Make thousands more with PromoTix. • Pay as you go with no credit card or contract required - Fees as low as 1.75% for ticketing. • Market your event (16% more ticket sales on average) with uniq...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PromoTix Pricing

Ticketing: 1.75% per ticket sold; Ticketing + Marketing: 3% per ticket sold; Professional Plans: 0% + $0 per ticket sold with annual customized subscription; Virtual Streaming: $5 setup per event, starting at $0.75 per viewer

Free trial: 

Available

Free version: 

Available

Create beautiful event registration and event pages
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PromoTix Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for PromoTix

1 - 5 of 62 Reviews

User Profile

Paul

Verified reviewer

Entertainment, 2-10 employees

Used less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Promotix will work for us but waiting for small changes to roll out to our bigger events

Cannot rate the support highly enough. Would recommend you try this platform for yourselves. Its a winner.

PROS

Support - very responsive support. After coming on board they conducted a 60 minute zoom call to explain the package and discover how we in Australia intend to use it. Promotional Benefits - Unlike almost every self run ticketing platform, Promotix offers a range of Promotional features that will massively increase our Event's exposure and sales.

CONS

Australian Tax Office compliance - It's not quite there yet. There are a few mandatory requirements from the ATO that are not met with the receipts generated by Promotix. Unfortunately at time of this review I have not been able to roll out this program to its fullest potential. Have requested some Dev changes and am waiting for results. But positive we will be using it on our main events very soon.

Reason for choosing PromoTix

Customer service and responsiveness of support. 100% no brainer. Promotix were fantastic

Reasons for switching to PromoTix

Ticketing fees vs no fees/ Was a no brainer.

Will

Entertainment, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Great Ticketing Management and Marketing

Overall we really enjoy working with the team at PromoTix. They've taken our feedback to heart and have even made some developments and releases on features we requested. They always get back to us quickly and are willing to train our staff when need be at no charge. No complaints.

PROS

We launched a mobile app for our venue, Venue 578 that over 3,000 people downloaded. We used to send text SMS marketing out for new show announcements, but now we do it through the app notifications and have saved a ton of money monthly. The ticketing is super easy to use, and so are the marketing features. It manages our team of 45 street team members and tracks their promotions on social media. We no longer have to collect hard ticket money from their sales since it does that automatically too through the app.

CONS

They only use Stripe for credit card processing right now. I wish there was a choice to put in your own processor. You still save though because there are no ticket service fees so it comes out cheaper anyways. Their merchandise module integrates with Shopify. I wish it integrated with Squarespace as well.

Reason for choosing PromoTix

PromoTix was less expensive and we saw how we could make more money using the platform than the other companies.

Arissa

Education Management, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Ticketing for Events

PROS

I really liked how the user interface was very easy to use

CONS

I am unable to diselect the inclusion of phone number when buyung tickets

LaTierra

Food & Beverages, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Loved it

I love it very easy

PROS

It was easy and convenient to use. I would highly recommend.

CONS

Loved it and will definitely try to use it more often

Reason for choosing PromoTix

Easier to use

Stephanie

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2023

Love program

PROS

Easy to set up and use. Looks professional

CONS

Struggling with accepting payments, prevented our sales

Reason for choosing PromoTix

Reviews