All ViewStub Reviews
1-25 of 33 Reviews
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Doc
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Customer service made all the difference in the world
ViewStub enabled us to produce a professional conference, with the only hiccups being of our own doing. We are sufficiently impressed that we intend to use it again next year.
PROSThe platform offers solutions for every aspect of event production & management, and the level of customer service provided was exemplary (thanks, [SENSITIVE CONTENT]!)
CONSWe found the studio controls to be slightly less than intuitive, which made us stumble a few times during both practices and the actual event. Had we been more familiar with the system, it might've been less of an impact.
Reason for choosing ViewStub
from the features standpoint, the Studio was a very attractive feature. The flexibility of desired options was also attractive. Additionally, their monthly cost was a plus.
Jason
Entertainment, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2021
Rocky start leads to great improvement
Over all it was a bit of a rollercoster. Were now engaging View stub a second time for our 12 hour bulesque telethon and were happy to have a very warm welcome back. Were hopping we've both ( us and view stub) have learned from the previous experience enough that we won't have any of issues we had last time.
PROSThe ease of use in the product helped us deploy. I also appreciate its a hosting service and ticketing services all in one. The real gold star here is the support we got. Weekends and evenings we were given great help and treatment.
CONSwe are in Canada and being able to reach a global audience is important to us. But once we'd raised funds it was very difficult to the currency conversion and the funds sent to us properly. It has improved since then and View stub worked with us to get things corrected.
Reason for choosing ViewStub
We have very specific issues as we have Burlesque adult 18+ content, and were doing a 12 hour show. So we have content and bandwidth issues to deal with, international tickets and pricing and View stub and their great support for the price solves a lot of these problems for us.
Gretchen
Events Services, 2-10 employees
Used less than 6 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2021
Not reliable and a big let down
When we were going through the discussions to bring this on for the livestream and on demand portions of our annual PRIDE Festival. We were told that we would have an account manager that would set everything up for us to ensure successful live broadcast. This never happened. We ended up setting it up ourselves. Following the directions from our account manager. It was confusing and totally not worth it. Our entire second day of our festival did not stream. We had people complaining. With the finders fee they charge on top of the percentage, made this a very expensive registration software only. We will be moving to different platform for all 9f our remaining events this year and next year's PRIDE festival.
PROSThe white label feature. This integrated great with our website.
CONSThe livestream did not work....AT ALL on the second day of our PRIDE Festival.
Reason for choosing ViewStub
We were told that we could simply turn our event over to our account manager, and they would set up everything for us. We were also told it was simple and the livestream portion was easy to set up. I wish we would have went with something else. Our very first PRIDE Parade was completely lost. This was a very expensive experiment that turned out to be less than average registration software only. Very frustrating.
Vendor Response
Gretchen, thank you for your comment and continued partnership! After discussing the details of your experience with our success team, we wanted to leave some tips for your future events! As you discussed with our success team, your two-day event had some logistical errors that originated outside of ViewStub's control. We understand you hired two different A/V companies to stream Friday and Saturday individually. Friday's A/V team failed to click the "end stream" button, which resulted in no recording of the event that day, as it continued past the allowable time for the on-demand replay. Additionally, as suggested by your account manager, it is a best practice to record locally to your own storage as the event is streaming. On Saturday, your A/V company did not click "Start Stream" in ViewStub's Software which resulted in no stream transmitting to your attendees. As the third-party software provider, this is outside of our control. Thank you for understanding.
Replied July 2021
Madaleen
Veterinary, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Highly recommended
Excellent
PROSWe use Viewstub currently to view on-demand webinars as well as setting content to launch at a predetermined time. Having a build-in Q and A as well as polls solve the problem of interactivity on prerecorded content (Speakers can enter when it launch and answer through the Q and A.). It can be white labelled as well and embedded onto your website. They are adding additional features regularly eg one on one networking. Very easy ticketing system. This product is going places, don't miss out
CONSA "sponsor" feature has been added (thank you) but it can expand a bit more. Really nothing negative to report! Please add ZAR as currency!
Reason for choosing ViewStub
The easy registration process, embedding/whitelabel feature. Just a very positive experience
Reasons for switching to ViewStub
The registration process is complicated. With viewstub it's quick and easy.
Nia
Music, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Amazing platform
This is a great platform overall and has so many features that are helpful to having a successful online event. I would highly recommend it to my colleagues and will definitely use it again in the future.
PROSIt is extremely easy to use. And has so many great and useful features. I was able to set everything up quickly and the customer service is very helpful and efficient
CONSIm still exploring all of the features of this platform but so far everything about it is great
Reasons for switching to ViewStub
Because I needed to be able to provide better video quality and seamless playback for viewers
Brad
Computer Software, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
HOW DO I INVEST!?
The experience is seemless from ticket purchase to watching live events. This will definitely be a platform to watch live events on in the near and far future.
PROSViewstub is such an unique, enjoyable and needed platform...yet its simple too.
CONSOnly cons is that they are a young company and I'm going to have to wait for some features but I can't wait!
Reasons for switching to ViewStub
Because view stub has the capabilities that I need plus the live streaming and a much better user interface.
Anthony
Media Production, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Stonelick Productions ViewStub Review
I produced a virtual concert for Monster Energy Up & Up Festival, in the production process we connected with [SENSITIVE CONTENT HIDDEN], he jumped on a zoom call with us. Then I met [SENSITIVE CONTENT HIDDEN] the most amazing account manager, recently was introduced to [SENSITIVE CONTENT HIDDEN] !! I’ve had a YouTube account since 2006, I’ve never had the opportunity, most other creators never have the opportunity to meet & develop a relationship with the company that is providing their medium working with View Stub has been literally a dream turned into a reality, having the power of pay per view is incredible!
PROSI believe the ability to embed using the white label enables creators to be in total control of not only their audience but also the analytics metrics. In addition, ViewStub provides unparalleled account management with 1 on 1 support, technically, and strategy. If I am successful ViewStub will be successful an that in itself the pay per-view model !! ViewStub has empowered creators to be in control of their audience and the audience doesn’t even know who view stub is. Moreover any fees can be directly included inside of ticket prices so from a production stand point ViewStub is a free platform & network to startup as many events as you want. Trial & Error will enable artists to create without fees and fear !!
CONSNo green screen key Live audience interaction spotlight Low quality 720p native stream Content may only be saved & sold for up to a year. More View stub original content - (lead by example)
Reason for choosing ViewStub
Customer Service
Shadow
Verified reviewer
Entertainment, 2-10 employees
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
The Best Direct Delivery Platform Out There
We are using Viewstub to solve direct-to-audience delivery and monetization requirements. We are working out a number of groundbreaking entertainment content initiatives, and the Viewstub platform end-runs a great number of hours of in-house programming and technical/delivery/security issues which can be, frankly, very expensive and a big headache to solve in-house. We successfully premiered our new series recently, including a live-stream of the red carpet event, and relied on them for the delivery.
PROSProbably the thing that comes to the fore is the availability of the staff to answer questions. Live-streaming and the process around live-streaming is complex and changeable, in a technological environment which is changing literally daily. It's hard to keep up. So a service such as this needs great support. Viewstub is above the crowd in this aspect.
CONSThere is nothing really that I dislike. So it's a matter of what like least... the whitelabel process is a bit unclear, and sometimes other processes are not perfectly easy to figure out. But again, this environment is technical and changing daily, so that's to be expected and really Viewstub is better at these things than other platforms.
Reason for choosing ViewStub
Simply put, it's easy to use, reliable and fairly priced. The overall approach of Viewstub was that of a service provider who is concerned with the value of the service they are offering. The other platforms, across the board, seemed more concerned with how much they could charge at each potential step. So rather than overcome and obstacle with something easier on their system, they tried to charge for a solution to each obstacle. In my experience, Viewstub simply created a platform which is easy to use and when things haven't seemed so easy, they have attended to that issue to make it so - all without trying to charge-up.
MICHAEL
Broadcast Media, 2-10 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great White-Label Conferencing Service
They have excellent customer service, they get back to you quickly and have always been very helpful and friendly. The interface looks great and can be branded to your own brand which is HUGE. They also have a new studio feature that they just rolled out that allows you to stream through them instead of an outside provider like OBS...they also offer production features like lower three-quarters graphics and backdrops...I can't speak much on these latter features since they just freshly rolled it out. Overall, I'm happy with their service and plan to use them for years to come.
PROSThe thing I like MOST about this product hands-down is the white label feature to brand to yourself. It's a nice, clean, streamlined interface that looks great, but it looks like your own software.
CONSThere's no networking features. This is HUGE for us and has been a downside in using Airmeet since that's what users like the most at conferences.
Reason for choosing ViewStub
It must be said, we still do use other providers outside of ViewStub because of their lack in some areas, namely the networking features.
David
Media Production, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Dedication and Service make the difference
I cannot say enough good things about Viewstub. As a streaming novice, when I was approached by clients to live stream, I honestly didn't know where to turn. Some research led me to Viewstub, and [SENSITIVE CONTENT] and I put together a package that fit all my needs. He introduced me to [SENSITIVE CONTENT] who help with the prep and made sure that support was waiting for me when it was time to go live. When, at each venue, I ran into issues with the on-site internet access, they were there for me. At one point,[SENSITIVE CONTENT] was even checking on my feed while he was off the clock at an event. At another event,[SENSITIVE CONTENT] had developers looking at the stream to make sure when we had problems at the venue, we still had a proper stream. That's dedication! I can not wait to see how this service grows, and I hope to be a part of it as it does. I am a very satisfied customer.
PROSViewstub is an easy to use livestreaming event service that makes the whole process easy. From setting up the event to delivery, they are with you every step of the way.
CONSEverything can be improved in some way. They only thing that comes to mind here is, when a stream is interrupted, a new file is generated and it can take days for that first part to be joined with the final part. Most of the time, it's easier to just reupload a recorded version of the stream at that point.
RoseMary
Entertainment, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2021
Great Service
I only use the basic this service to stream and ticket our live stream. We have not used any of the special features as of yet but they look cool. Although things may have started off a little rocky, most Viewstub employees were helpful in getting everything working properly along with helping our team understand the system properly. Upgrades have also been made since we started with them which has been great. I plan to continue working with them and hopefully dive into some of their other features. If there are any kinks reach out to your main contact which you will get upon making an account and and creating an event. This has been great. The are usually able to work on this with you.
PROSRelatively easy to use. Easy to purchase tickets as well and your event can be recorded and posted for however long you would like.
CONSNot really a con but its only as good as your internet service. Hard wire is better.
Sean
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
A Quickly Adapting, Easy-to-Implement Event Media Powerhouse
Overall the experience with ViewStub has been awesome & I am very happy to have come across this platform & using it to fulfill my ambitions as a creator! I am definitely excited about the future developments that are sure to come, & the ways in which it will positively impact the entire ViewStub userbase & community.
PROSI really love the ease of use & the White Label feature of this product! It cannot get any simpler than the iFrame that they allow us to embed on our websites. That single iFrame automatically pulls in the ticket purchasing functionality, as well as any Live Stream configured for your event, any pre-recorded media, the playlist & a chat modal for all visitors! While all of that is great, I answered based on how the question was phrased, what I like most about the “software” — however, what has really made my experience with the platform top tier is the customer service I have received.
CONSThere's actually not much that I do not like about this software. There are some features that I would love to see, but from what I hear, many of these changes are already in line to be implemented or in consideration!
Landon
Marketing and Advertising, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
The Platform You never Knew You Needed
The user interface is extremely intuitive and user-friendly. I enjoy the ability to control everything for an online platform. The set up steps helps breakdown the process. The thing I like most is how they format all your information on their site once you submit your event. Their white labeling is the absolute best part of this product.
CONSThe one thing that is my least favorite of this software is that inability to customize the email that is sent to your attendees. Once they update that feature this produst would be unbeatable!
Kim
Education Management, 501-1,000 employees
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Our first virtual event
Overall the experience was outstanding.
PROSViewStub provided a way for us to stream our annual scholarship gala virtually. Creating the landing page was seamless and attendees could purchase tickets without much hassle. The analytics were in real-time and we could see how many people were actually viewing streaming. We will definitely be using ViewStub for future virtual events.
CONSUnderstanding how to provide access codes to those who purchased tickets prior to us deciding to present the gala virtually. Additionally, we do not use the preferred payout methods.
Lamonte
Media Production, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
The BEST in the business!
My overall experience with ViewStub has been nothing less than phenomenal. They provide a dedicated Success Director who is available to guarantee the best outcomes of your production.
PROSViewStub is easy to use. The best part is they have an onboarding process that makes it easy to understand the platform.
CONSIt would be great if ViewStub has its own broadcaster software.
Jonathan
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
3
Reviewed July 2022
Has potential, but isn't very user-friendly
You have the option to white label this software, which is the main draw for most. You can also have a ticketing page easily embedded on your site.
CONSIt's not easy to use. Some on our team really like it and think it's great, but for me, it hasn't been easy to use. I'm in a private event group, and from this event group's experience, that was their main complaint as well. I hope they make this software easier for those conducting digital events to use.
Dan
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
ViewStub is worth looking at!
My experience thus far has been exceptional. I have only gone through the setup of an event, and have started selling tickets through the software. I look forward to actually streaming the event to my patrons all around the nation.
PROSThe product is very easy to use with a lot of features. There were times I needed help ViewStub's support was very responsive and helpful, even offering tips on how to make my event better.
CONSNo cons that I am aware of at this time.
Reasons for switching to ViewStub
Additional features not offered in the prior software solution.
Marchia
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Experience
I had a very positive experience with this company.
PROSThis was the best way for us to sell tickets. The platform is very easy to set up. We were able to set the number of tickets for each event and It showed us exactly who was buying. This also allows us to control our crowd. Once at our event. People just showed us their scan code and walk right in. Money was transferred to our Stripe account and then to our bank account. We will be using this again.
CONSThe amount of time it takes to receive money.
Michael
Sports, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Kam River Walleye - Teleco Cup
Overall excellence and provided a service that we needed during the pandemic and will look to use this in the future after the Teleco Cup.
PROSEasy to use - The service that was provided allowed me to remotely work with onsite staff to produce our first 4 games.
CONSNavigation around the site - several customers were confused on how to get live streams up.
Reason for choosing ViewStub
The helpful service was a deciding factor.
Reasons for switching to ViewStub
Looking to make additional revenue during the pandemic since we are limited in attendance for fans.
Margarita
Entertainment, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Great quality, great service!
I will use it again for my next event!
PROSClear images, good sound quality, easy to use. Amazing customer service and support!
CONSmake the prices in Canadian dollars as well
Elisabeth
Health, Wellness and Fitness, 1 employee
Used less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Loved working wtih ViewStub
I really found ViewStub to be a great company to work with . Very responsive and that was key to keeping my stress levels at bay
PROSThis was our first virtual event like this and it was so easy to use. My contact at viewstub ([SENSITIVE CONTENT HIDDEN]) was so helpful and helped me trouble shoot and understand the software with ease and clarity. The software was very user friendly especially for a non techy person like myself
CONSWe had a couple of glitchy run throughs but they were ironed out before the actual show
Victoria
Food & Beverages, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
ViewStub has advanced event organizing
ViewStub has given me a perfect platform to showcase my video content. It saves time and allows me to communicate virtually with anyone in my field.
PROSI was able to use it with ease and if I had questions the team was very helpful.. Covid 19 has hindered indoor trade shows it has been hard to find out what the trends in other markets viewstub has allowed me to find out about industry events and also create my own within my team
CONSI am very happy with everything viewstub has to offer
Oriana
Verified reviewer
Education Management, 1 employee
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Go for it!
Customer service is responsive and you can actually talk to a real person. The system is relatively user friendly for hosts and users.
CONSSome reporting data was hard to find initially, location not intuitive, but was able to ask customer support and found it. Would also like the ability to download webcast vids and upload them to another ViewStub account.
Dave
Marketing and Advertising, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
First time user
Loved it. Looking forward to doing many more
PROSI liked that your support team were available at a moments notice. It was easy to use once I figured it out.
CONSFew glitches in viewing the different icons/buttons (I use Chrome). I had to refresh to get the SET STREAM button and also to get the volume icon to appear on the video .
Peter
Entertainment, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2021
My ViewStub Experience
Overall great, team is always available for help
PROSOnce you learn your way around the software it covers all needs that I have for ticketing events
CONSThe website is missing out on the "cool" look. Looks outdated, maybe just work on graphic design,
Reason for choosing ViewStub
They followed up by emailing and calling