About Welcome

Welcome is a virtual events platform that can help remote-friendly businesses create high-quality video experiences for all-hands, sales training meetings, conferences, webinars, workshops, and more. Welcome provides all the production tools to edit pre-recorded and live content, customize the branding of any experience, and measure the engagement of audience members.

Welcome allows users can control every aspect of the live stream/pre-recording experience with tools to customize overlays, backgrounds, and logo placement. Audience members can converse in breakout and lounge rooms where users can take team pictures in a company-branded photo booth. Integrated analytics and dashboards tools help users identify engaged employees obtain real-time feedback with inte...


Read More

Supported Operating System(s):

6 Reviews of Welcome

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 6 of 6 results

Do you use this product?Write a review

February 2021

Lyn from LayerCI

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Never going back to Zoom for webinar recordings

Overall, my experience with Welcome has been trememdous. They are exceptional people with a great software.

Pros

The ease of use for report analytics, being able to retrieve a recording and the ability to have a green room is incredibly useful. On the audience side, it is a stunning experience especially if you're tuning in live.

Cons

This product does require only a little bit of learning, however the same goes with any other webinar software you could think of (including Zoom). But the customer support team is exceptional and there every step of the way.

Reasons for Choosing Welcome

Zoom - I've had a bad experience with Hopin - I've been a user on the other side and it was not as stable as I would've liked

Reasons for Switching to Welcome

I had a bad experience with trying to record with Zoom live - the file was corrupted and had visible errors in recording.

February 2021

Julie from Vetsource

Verified Reviewer

Company Size: 201-500 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Production Values are Fantastic, Platform is Easy to Use!

Because of the pandemic, we are not able to see our customers and prospects face to face--and people were Zoomed out--Welcome allows us to create engaging, interactive and dynamic, quality virtual events to continue trainings, sales overviews, thought leadership programs, etc.

Pros

It's very intuitive to set up, the HD streaming is crystal clear and the training/support team is very hands-on and responsive!

Cons

I signed on with Welcome pretty early on during their soft launch so features were a bit limited early on, but their team listens to their customers and they've been adding great features almost weekly, definitely monthly -- nearly all the "I wish it did this" items have now been deployed.

Reasons for Choosing Welcome

The features for the price were really of great value and more affordable than what we were seeing from the other demos/companies. The team was great at communicating and felt like the right fit for us. Now, having done events in Welcome, we are 100% sure we chose correctly!

February 2021

Sheila from Village Global

Company Size: 2-10 employees

Industry: Venture Capital & Private Equity

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Elevated Virtual Events

My overall experience has been wonderful! I've felt supported by Welcome and like with each event I'm learning and the platform is getting better!

Pros

I love the level of control that I can have as producer. I love that our attendees always have positive things to say about Welcome during and after each event. I love that our speakers enjoy the experience. I love the opportunity for white labeling, branding, and inserting creative/unique touches. I love the Welcome team!

Cons

That I can't add unique questions to different scheduled breakout rooms. I don't love the refresh glitch. Sometimes you can't tag folks so easily in the chat.

Reasons for Choosing Welcome

Initially, the reason was the team, the ability to control more stuff and brand more stuff.

Reasons for Switching to Welcome

Welcome is a richer experience and now we say that if it's a premium event, it should be happening on Welcome.

February 2021

Elia from Kleiner Perkins

Company Size: 11-50 employees

Industry: Venture Capital & Private Equity

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great Product, Fantastic Support Team!

Pros

Welcome made our event feel as close to an in-person event as we've gotten since COVID started. The green room for our speakers and breakout rooms for the attendees really maximized our use of time with our attendees. This felt much smoother, structured, and organized compared to your typical zoom call. And the help we received from the support team leading up to the event made things go off without a hitch.

Cons

Once we got through the test runs with our attendees it was smooth sailing and totally worth it!

February 2021

Cynthia from Kapor Center

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

February 2021

Best virtual venue!

Pros

As a producer on Welcome, I loved that it has a green room for our team to be able to talk to each other without interrupting the programming happening the virtual stage. The overlays and lower third name intros make it look super high touch. I also like that this platform has other rooms such as break out rooms and lounges if you want to get creative with workshops and networking spaces. The photo booth was a fun cheery on top and you can customize the photo booth template image to your event's theme.

Cons

I believe the Welcome team is working on adding features/integrations such as playing music from another platform (Spotify) rather than uploading mp3's. I suggested a Start/Pause/Stop button for music as well.

September 2021

Rena from Foundry

Company Size: 11-50 employees

Industry: Venture Capital & Private Equity

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Take Your Digital Events to the Next Level with Welcome

The key to any successful digital event is the team to make it happen. Welcome has a lot of features, but its customer success team along with its IT/producers on the backend are 100% reliable and always there to help, troubleshoot or make something. more engaging. I feel like I have an entire event army behind us and I know we can turn any event into something more memorable with Welcome.

Pros

High-quality video, music, and other engagement options. Easy to use once you learn the basics!

Cons

The fact that I have to log in from an incognito page each time. Something to do with cookies?

Reasons for Choosing Welcome

More customization options, better customer support, more sophisticated overall look.