Ahsay Offsite Backup Server vs IDrive
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.5 / 5
Value for Money
3.7 / 5
4.7 / 5
Customer Support
3.4 / 5
4.6 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 24, 2022
September 24, 2024
Pros/Cons
Pros
- I have used this and brought this every company I have worked at and now that I own my own business, it was a perfect fit. The software is an easy sell to new clients and onboarding is great too.
- All about this software are good, the setup, the creation of set´s, the backup and restore, the reports, all the fatures are good.
- For large custoimers with a lot of virtual machines or data, it's a good solution with a good price.
Cons
- When we needed it the most, it had error after error. Truly regret spending as much as we did on the system.
- Unusable, hard to manage, unfriendly. After years of usage, most of the time, we give up investigating and get lost in useless information and necessary but impossible to find information.
- When white labelled the name Ahsay appears in error reports this actually revels the name of Ahsay to our competitors and our white labelling value is lost.
Pros
- Very happy with its reliability and, especially, the help that is available when I need it.
- I like that it is a reputable company with superb customer service, and that their product actually WORKS.
- The 24/7 customer support is responsive and helpful, always ready to assist with any issues. Overall, iDrive Cloud Backup is a reliable, efficient, and secure choice for all your data backup needs.
Cons
- The configuration interface, for both the client and the web administration, is confusing and limited. I found a bug in the macOS client that made my us of the system very difficult.
- Inability to manage local backups ( sync deletions) which can be done in cloud.
- Makes no sense at all that the client needs to copy the "back-up" you are running for the local disk, where it is installed, prior to sending it to the cloud.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Advisor Recommendations & User Awards
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
