--- title: "Cloudways Software Reviews, Demo & Pricing - 2026" description: "Review of Cloudways Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/virtual-private-server/cloudways-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Server Management Software](https://www.softwareadvice.com/server-management/) / Cloudways Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/reviews/)[Alternatives](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/alternatives/) # Cloudways Review From $35/month Free trial 1 plan On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Cloudways 4.2 [(93)](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/reviews/) Pricing Starting at $35.00 usage based per month Top Alternatives ### About Cloudways Cloudways is a cloud hosting solution that helps businesses manage and assess the performance of cloud servers on a centralized platform. Professionals can protect servers using OS-level firewalls and secure confidential data through Secure Sockets Layer (SSL)-based encryption. Cloudways allows organizations to create a whitelist of IP addresses for unrestricted networks and perform OS patches on servers. Managers can generate SFTP credentials, clone servers or individual sites, group applications and assign them to specific teams according to requirements. Additionally, it lets users prevent unauthorized data exploitation through two-factor authentication (TFA) functionality. Cloudways enables businesses to integrate the platform with various third-party applications. Pricing is available on monthly subscriptions and support is extended via phone, documentation and other online measures. ## Cloudways User Interface ## Popular Cloudways Alternatives Main Product Cloudways 4.2 [(93)](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.12Value for money - 3.87Customer support - 4.23Functionality Pricing Starting at $35.00 per month Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(377)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.50Value for money - 4.49Customer support - 4.62Functionality Pricing Starting at $10.00 per month Alternative Product [Action1](https://www.softwareadvice.com/it-management/action1-profile/) 4.9 [(238)](https://www.softwareadvice.com/it-management/action1-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.92Value for money - 4.83Customer support - 4.68Functionality Pricing Available upon request Alternative Product [SpinupWP](https://www.softwareadvice.com/server-management/spinupwp-profile/) 4.9 [(51)](https://www.softwareadvice.com/server-management/spinupwp-profile/#reviews) Ratings Breakdown - 4.88Ease of use - 4.88Value for money - 4.76Customer support - 4.69Functionality Pricing Starting at $12.00 per month Alternative Product [N-central](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/) 4.2 [(253)](https://www.softwareadvice.com/network-management/solarwinds-n-central-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.93Value for money - 3.92Customer support - 4.20Functionality Pricing Available upon request Alternative Product [iCloud](https://www.softwareadvice.com/cms/icloud-profile/) 4.6 [(1982)](https://www.softwareadvice.com/cms/icloud-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.27Value for money - 4.42Customer support - 4.53Functionality Pricing Starting at $0.99 per month ## Cloudways Pricing and Plans Starting price: $35.00 per month Free Trial Free Version Cloudways Autonomous Plan 1 $35.00 usage based, per month No plan information available ## Cloudways Features - Popular features found in Server Management Capacity Planning CPU Monitoring Credential Management Incident Management Maintenance Scheduling Patch Management Real-Time Monitoring Scheduling Virtual Machine Monitoring - More features of Cloudways Access Controls/Permissions Activity Dashboard Alerts/Notifications API Application Management Authentication Automatic Backup Backup and Recovery Dashboard Data Storage Management ERP integration Event Logs Load Balancing Monitoring Multi-Cloud Management Performance Analysis Real-Time Notifications Remote Access/Control Resource Management Server Monitoring Service Level Agreement (SLA) Management SSL Security Tagging Third-Party Integrations User Management Website Hosting ## Cloudways Integrations GitHub Integration rated undefined from -1 review Joomla Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review New Relic Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 7 integrations ## Cloudways User Reviews ## Cloudways customer ratings - Overall rating: 4.2/5 - Total reviews: 93 ### Rating distribution - 5 stars: 63 reviews (68%) - 4 stars: 12 reviews (13%) - 3 stars: 5 reviews (5%) - 2 stars: 1 reviews (1%) - 1 star: 12 reviews (13%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.1/5 - Customer support: 3.9/5 - Functionality: 4.2/5 --- ### Rock solid and easy, but expensive - Overall rating: 5/5 - Reviewer: Mark R. - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very happy. Support has been very helpful and responsive. Worth the added cost. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It allowed us to deploy cloud hosting servers quickly and easily. It offered a variety of platforms such as Digital Ocean and Vultr. Creating applications was one click and very fast. #### Cons The cost. You pay a very high premium for Cloudways to be the middleware between you and the cloud platforms they offer. This ease of use comes with a high pricetag. #### Reasons for choosing Cloudways Cloudways offered easier setup and deployment along with management aspects. --- ### Easy and affordable tool for everyone who wants to manage vps - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Entertainment - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As I was facing problems with shared hosting, I started to try VPS. But I found it difficult to implement security and speed optimization. And I was also worried about maintenance. Since my focus shouldn't be on this kind of task, fortunately I found cloudways which made the management of the VPS more easy then a shared hosting. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, reliable and affordable. I'm not an expert in server management but it's a fact that having a VPS to host your sites, in terms of performance, it's much better than shared hosting. But the problem is that it it's much harder to manage. And if you don't know about it, you have to learn or pay someone to do it and to maintain. Cloudways makes it all easy and smooth because they do all the process with their own system and you have a great support and visual dashboard for all you need. It's easier than a cPanel, for example. #### Cons I have to think a little to say the least thing because it could seem unfair. But I think if you want to scale your server hardware requirements the pricing may be a problem. #### Reasons for choosing Cloudways Seemed better then a2 hosting shared solutions and cheaper then WP Engine but with same quality. #### Reasons for switching to Cloudways I needed more server resources --- ### DONT BUY CLOUDWAYS - Overall rating: 1/5 - Reviewer: Josh S. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered If this platform allowed my I'd write some strongly worded reviews. Lets just say their support is gone. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The infrastructure is good but the service sucks #### Cons Honestly these guys use to be great however the service is horrendous, outsource, they don't listen and make costly mistakes that bring your website down. --- ### Bigger website hosting Management Company - Overall rating: 5/5 - Reviewer: Wisani M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ever Since I use them I only see positive changes like latest partnership with Cloudfare its huge success to website hosting with big data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The company itself has partnered with the big brands in server management .Good partnership always yield good results...I like them for that It wouldn't be easy for me to signup with digital Ocean and manage everything by myself and succed but with them i have made it. #### Cons The software us perfect only their support are like they are not giving it all of less knowledgeable in assisting us. But the ret is good. The lack of emailing abilities thta creat coat to users because you have to be costed for each email use compare to any other companies. #### Reasons for choosing Cloudways Their free offer to explore their product for three days so I saw an amazing hosting partnership I decided to join them. #### Reasons for switching to Cloudways I wanted bigger capacity and reliable database --- ### Fast, easy and reasonably priced - definitely a win - Overall rating: 5/5 - Reviewer: Davide B. - Verified reviewer: Yes - Industry: Newspapers - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good, nothing to complain about and a big improvement in comparison with my previous hosting service #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I’m very happy with Cloudways thanks to the very easy and very swift procedure to create an account and deploy a server and its applications (Wordpress in my case, production + staging environments). Real usage performances have been outstanding and without issues so far, even the one of the basic tiers can handle without hiccups my website which counts more than 200 blog posts. Costs are very clearly specified and can be monitored in real time. There is also a one click interface for vertical scalability, should you need more performance (even for a limited time, like a product launch or such). Customer care has been very quick in responding to chat messages within minutes, and proactively solved my issues in no time and with the utmost kindness. There is also a referral program. So far so good! #### Cons My only minor complaint is with the Cloudflare add-on, since its technical details are not clearly specified for an advanced CLoudflare user and connoisseur and all in all it’s cheap and works within a few minutes but lacks all kind of customisation and the default configuration is (understandably) quite conservative. #### Reasons for switching to Cloudways The 3 days trial made me realise that Cloudways has way better performances for the same price, and everything worked smoothly from the start. The migration was very quick and almost flawless too. --- ### AVOID Cloudways - Overall rating: 1/5 - Reviewer: Jacob S. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Wish I could share screenshots here - my experience went from being a #1 fan of Cloudways to sharing all over how terrible they are. I run an agency that has relied on their services for years and they have steadily gotten worse month by month. I have screenshots & documentation from as far back as April reporting server issues. Suddenly performance took a nose dive and support keeps applying "optimizations" to the server which actually make it worse. Each screenshot shows one agent make a fix, followed by another that reverses the change saying it was incorrect, followed by the next redoing the change. This cycle has continued for months now and they refuse to do any real investigation. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros It was once a great service - the platform itself is easy to use. #### Cons The support and back-end performance. Websites perform terribly, their support system has 0 idea what they are dong when configuring them and often breaks things. They offer no assistance to fix it and leave your server performing terribly. #### Reasons for switching to Cloudways Thought it would be a better service and I needed more resources. I was wrong. --- ### The worst nightmare of a hosting company - Overall rating: 1/5 - Reviewer: Andy P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with Cloudways was a nightmare. I dealt with 10s of hosting companies and none of them were so careless towards their customers. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros I liked mostly what is not cloudways' pro but rather digitalocean's. The server performance is good. #### Cons They have the worst customer care in the industry. They automatically remove server AND public IP only after 48 hours without any prior notifications or anything. They are terrible at communicating such a drastic measure they are taking absolutely disregarding how it'll affect the customer. the IP lease cost only $3.60 month. Even keeping this IP for a month for the services you paid them would only cost $3.60... But they decide to release your IP only after 48... They are that cheap!! #### Reasons for choosing Cloudways because they had autoupscale and it seemed really good with it's reviews. But as they say. When it seems too good to be true is because it probably is. #### Reasons for switching to Cloudways Because cloudways offered automatic upscaling. Which in reality does not worth the trouble they give you --- ### Don't use them they don't care! - Overall rating: 1/5 - Reviewer: Stephane P. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros After 2 years of hard work and hundreds of hours spent building my website they deleted it for an unpaid bill of $13!! I tried adding my new card details onto their system but it would not accept it. I then paid the outstanding amount of $13 but it was still deleted and they did not even back my website up so all is lost! I am furious with them and currently seeking legal advice. Do not use them!!! #### Reasons for switching to Cloudways Cheaper but turned out to cost me my business!! --- ### Managed Webhosting for a good price with a very accessible server team. - Overall rating: 5/5 - Reviewer: Marc P. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was able to run 2 E-commerce applications on one server with excellent performance. I like how they integrate Email and Cloudways Enterprise CDN into your server solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I do appreciate the customer service via chat. Usually, they respond in less than 5 min and are able to fix issues, that cause downtime on the website. #### Cons some of the administrative options like file and folder permissions can only be accessed through Customer Service. It be nice to be able to get that done by the user. #### Reasons for choosing Cloudways you have a dedicated Server VM with good service. #### Reasons for switching to Cloudways nothing like having an expert that can quickly help you with Server and application issues. --- ### Cloudways for the experienced developer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered Cloudways has been fantastic. Once I was setup I got an email from someone requesting feedback on my experience. I replied and received an immediate response along with what is in the plans to meet my needs as far as server expansion and balancing as apps grow. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -Ease of Entry -One click app install -Cost is beneficial for the small projects I launch #### Cons -Email isn't included (not really a con but if that was important to you) #### Reasons for choosing Cloudways I chose Cloudways due to reviews from fellow developers. --- Showing 1 - 10 of 93 Reviews [See All Reviews](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/reviews/) ## Cloudways Popular Comparisons [SpinupWP vs Cloudways](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/vs/spinupwp/)[N-central vs Cloudways](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/vs/solarwinds-n-central/)[iCloud vs Cloudways](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/vs/icloud/)[ManageEngine OpManager vs Cloudways](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/vs/manageengine-opmanager/)[cPanel & WHM vs Cloudways](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/vs/cpanel-whm/) [Compare All Alternatives](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/alternatives/) ## See what companies are saying about Software Advice