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> Reviews of Cloudways. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Cloudways is a good fit for you!

Source: https://www.softwareadvice.com/virtual-private-server/cloudways-profile/reviews/

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Cloudways Reviews

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[Overview](https://www.softwareadvice.com/virtual-private-server/cloudways-profile/)

Reviews

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# Cloudways User Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(63)

4

(12)

3

(5)

2

(1)

1

(12)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

3.9

Value for money

4.1

Functionality

4.2

* * *

### Pros

"As a fashion intern, it helped me a lot to stay focused on designing instead of worrying about lost archives or broken attachments."

"solves the problem of complex cloud hosting by making it easy to manage servers with a simple dashboard."

"Easy setup & clean dashboard — launching a server and apps is straightforward."

### Cons

"During that period I saw no meaningful improvement in page speed or server response compared to my previous host. Because the service didn’t meet expectations, I cancelled the server after the first month. Despite cancelling, I continued to receive charges on my card."

"The main downside was the lack of root access to the servers they provide, meaning certain simple tasks need to be done by support when I could have easily handled them myself."

"I mistakenly cancelled my account and notified them within 1 hour - Too bad for me. Once you click the account deletion button everything is immediately gone forever and CANNOT be recovered."

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Cloudways Reviews, Pros and Cons - 2026 Software Advice