VM Backup

RATING:

4.7

(192)

About VM Backup

Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect against enterprise data loss. The award-winning solution provides robust, streamlined and enterprise-level functionality. Thanks to Continuous Data Protection (CDP) and WAN-optimized replication, your backup files are available in just minutes in the event of a data loss scenario, and your organization can continue working as usual. Storing immutable backups leveraging object locking on cloud storage locations gives you additional peace of mind as your backups are protected from ransomware attacks and other malicious actors. The unique Augmented Inline Deduplication also resu...

VM Backup Pricing

Pricing varies depending on number of hosts, starting at €485 per host for one host using the standard edition. Contact Altaro for more information on pricing.

Starting price: 

$875.00 per year

Free trial: 

Available

Free version: 

Available

Advanced backup settings, with compression and encryption
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VM Backup Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for VM Backup

1 - 5 of 192 Reviews

Aaron

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

The best VM backup

PROS

We have been using Altaro VM backup for about 4 years now and our experience has been exemplary. The compression and deduplication feature is phenomenal, I never imagined I would be able to keep 3+ weeks history retention and still have my backups take up less space than my VMs themselves. The offsite server is also a huge bonus, absolutely free, just pay 3rd-party hosting and storage fees and put the server wherever you like. Their support is top-notch.

CONS

Cost can get a little high if you have a lot of hosts, but still worth it and still less than most other options

Ray

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed August 2022

Once you see it work, you will like it

My overal experience with this Software is Positive. No negative feelings and we have it running at a lot of our customers, most installations just run, notifications keep coming in, and backups are made. We sometimes test it , and every time the backup can be restored. Not losing sleep over this.

PROS

I liked the easy, no fuss install. being up and running in 15 minutes.

CONS

It used to be that the backups were easily accessible, vhd files in a subfolder, nowadays it's more complex, I guess because of regulations/ security. I liked how it was before, that way I could even use the backed up VHD as any VHD. Most of the functionality is now already in Altaro, so there is less need for it. But would have been nice to have. But to be honest I don't miss it.

Reason for choosing VM Backup

Because of cost and ease of deployment[ it is just one Setup file, no need to setup SQl servers or anything. start setup, next next finish, but after that some configuration is needed, [Storage location and frequency] Done.

Ricardo

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed March 2019

Poor Support and issues with disk space

We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

PROS

Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

CONS

Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Vendor Response

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses, our chat is online 24 hours a day. Do email support@altaro.com with more information about when you were dissatisfied, and we'll be glad to investigate further. Your backup repository will grow only if the VM has new data - our deduplication and CBT make sure of that. Re the optimization tool, we are working on a better backup format that uses the freed-up space more efficiently. We're sharing your feedback about no limit for backup space as a feature request - thanks. Our recently launched `Mount Virtual Disk' option allows users to grab their backed up files from ReFS partitions.

Replied March 2019

Mark

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

It just makes life easier

It just makes life much easier and gives us confidence in backup storage.

PROS

It's very easy to use and to recover data. Installation is straightforward as is the updating process. A key feature is the almost instant access to support via in app chat sessions.

CONS

Integration with RMM platforms could be better by making specific packages for the products.

Reason for choosing VM Backup

price point and feature set included.

Reasons for switching to VM Backup

Initially cost, but soon realised it's great GUI was saving us time.

Rudi

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

No fuss VM backup software

This software allows us to back up our customers VM's easily and gives us peace of mind with a daily recap of the previous day's backups.

PROS

Implementation is a breeze and it doesn't need a tertiary degree to get it deployed.

CONS

I would love to be able to back up endpoints directly to cloud storage without needing an additional Windows server.

Reason for choosing VM Backup

Cost-effectiveness and ease of setup.

Reasons for switching to VM Backup

Cost savings for both ourselves and our customers.