# BigPanda Software Reviews, Demo & Pricing - 2026 > Review of BigPanda Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/virtualization/bigpanda-profile --- [Home](https://www.softwareadvice.com/) / [ITSM Software](https://www.softwareadvice.com/itsm/) / BigPanda Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # BigPanda 2026: Benefits, Features & Pricing Wondering if BigPanda is right for your organization? Our ITSM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BigPanda 4.5 [(2)](https://www.softwareadvice.com/virtualization/bigpanda-profile/#reviews) Pricing Starting at $6,000.00 per year ### About BigPanda BigPanda is an AIOps solution that helps businesses streamline processes related to event correlation, outage resolution, incident response and more on a centralized platform. It allows staff members to use artificial intelligence and machine learning technologies to aggregate, normalize and enrich data across multiple fragmented tools to optimize monitoring operations. BigPanda enables team members to conduct topology-based root cause analysis to capture dependencies between networks, clouds, servers and applications. Supervisors can automate workflows, manage bidirectional synchronizations and create and route incident tickets. The built-in incident timeline lets IT professionals visualize and track incident evolution and occurrence. BigPanda comes with an application programming interface (API), which lets businesses integrate the platform with several third-party solutions. Pricing is available on request and support is extended via live chat, email, phone, documentation and other online measures. Wondering if BigPanda is right for your organization? Our ITSM Software selection experts can help you in 15 minutes or less. ## BigPanda User Interface ## Popular BigPanda Alternatives Main Product BigPanda 4.5 [(2)](https://www.softwareadvice.com/virtualization/bigpanda-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.0Value for money - 4.0Customer support - 4.50Functionality Pricing Starting at $6000.00 per year Get Price Alternative Product [PagerDuty](https://www.softwareadvice.com/it-management/pagerduty-profile/) 4.6 [(219)](https://www.softwareadvice.com/it-management/pagerduty-profile/reviews/) Ratings Breakdown - 4.32Ease of use - 4.24Value for money - 4.35Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Better Stack](https://www.softwareadvice.com/product/185395-Better-Stack/) 4.8 [(37)](https://www.softwareadvice.com/product/185395-Better-Stack/reviews/) Ratings Breakdown - 4.95Ease of use - 4.74Value for money - 4.81Customer support - 4.70Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/) 4.5 [(291)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.63Value for money - 4.54Customer support - 4.59Functionality Pricing Starting at $95.00 per year Get Price Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price ## BigPanda Pricing and Plans Starting price: $6,000.00 per year Free Trial Free Version Basic $6,000.00 per user, per year No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BigPanda Features - Popular features found in ITSM Access Controls/Permissions Activity Tracking Alerts/Escalation Alerts/Notifications Configuration Management Contract/License Management Knowledge Base Management Release Management Service Catalog Service Level Agreement (SLA) Management Support Ticket Management - More features of BigPanda API Assignment Management Bandwidth Monitoring Collaboration Tools Dashboard Data Aggregation Incident Management Issue Auditing Issue Scheduling IT Monitoring Monitoring Prioritization Project Management Recurring Issues Root Cause Analysis Server Monitoring Status Tracking Task Management ## BigPanda Integrations AppDynamics Integration rated undefined from -1 review OneLogin Integration rated undefined from -1 review Pingdom Integration rated undefined from -1 review Nagios XI Integration rated undefined from -1 review Asana Integration rated undefined from -1 review JIRA Service Management Integration rated undefined from -1 review See all 17 integrations ## BigPanda User Reviews Overall Rating 4.5 Ratings Breakdown 5 50% 4 50% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.0 Customer support 4.0 Functionality 4.5 Have you used BigPanda and would like to share your experience with others? Surabhi M. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 12 months Review source Reviewed February 2023 Best Incident generation and automation tool. 5 My overall experience on this solution is good would like to explore more as it reduces some manual work and helps to improve the productivity. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: As a user there are few observations under this tag like:1. Helps to make many things automate which reduce the manual effort and that helps minimize the IT noise.2. Incident management and detection in the real time which helps to take a right decision at right time. 3. Based on the intelligence this application helps to investigate the root cause as well. Cons: Some observation under this tag:1. Sometime observer the delay in the alert reporting and reflect on the portal.2. Observe that in some cases provide irrelevant information on the problem cause.3. In the complex design observer that some workflow fails of miss the steps. Read More NK Nishant K. Verified reviewer Information Technology and Services 10000+ employees Used daily for less than 2 years Review source Reviewed July 2022 Bigpanda review 4 Bigpanda on a overall is a total plus for me.. Saves a lot of time and efforts.. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Bigpanda is veey user friendly.. I work on it on a daily basis and clears a lot of alerts and it savea much of time to generate a report from netbackup.. Cons: Sometimes the alert geta stuck even after resolving.. And that could be worked upon.. 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