About Cloud Servers

Cloud servers offers different types of cloud software to users, from private cloud options to cloud adoption and migration. It also offers cloud optimization tools, rackspace elastic engineering tools, multicloud tools and many more.


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14 Reviews of Cloud Servers

Average User Ratings

Overall

3.93 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(3)

3

3 stars

(1)

1

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

December 2018

User Profile Picture

Pardeep from Zedi

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Oil & Energy

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

December 2018

AWS Cloud Service

Pros

Since we have cloud services for one of our project, we cut down our onsite hardware and capital expenses. One less thing to think about (about hardware) when working on software projects.

Cons

Only thing bothers me is the limit of the data storage.

September 2020

Derick from Turning Consulting Group

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

4.0

Functionality

3.0

September 2020

Great hosting for non-developers

It is great for non-tech persons or for small and simple websites that you don't wish to administer personally.

Pros

Cloud Servers by Rackspace enables any non-tech person operates a site and with minimal training can deploy complex web based systems like Wordpress, Drupal, Dropbox-like sites, etc. The technical support team is among the best in the industry and you will be in great hands using this product.

Cons

For technical people there aren't many options to tweak the server. If you need to change a setting in the server you are out of luck, servers come as they are and Rackspace quickly suggest you to change to a much expensive server. The "unlimited" database space is not genuine, when you have a big enough database you get blocked without warning affecting your business. If you are a tech person I would not recommend this product.

Reasons for Choosing Cloud Servers

Rackspace bought my previous provider Slicehost

Reasons for Switching to Cloud Servers

Slicehost ended operations

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

February 2021

Surprise "Renewals" and Poor Service

I even shared documents showing a 25% decrease in revenue, but they said that's not good enough and they demand we pay them for their service. We don't even get them to work on our tickets unless we open them, put tons of details, videos, then we have to call them immediately to get any attention at all.

Pros

Literally nothing. The Rackspace organization has declined completely over the last 10 years. I was so excited to start working with them again when I started my own company, but they treat us like second class citizens. Our rep even told us we were too small for them to care about.

Cons

The service. They are uppity, rude, and dishonest. There is some supposed renewal that they say we signed but my records show that we are out of contract, so they want to try to make us "buy out" our contract. We are barely hanging on with COVID and they are the only partner who did not try to do anything to accommodate small business in this time.

Reasons for Choosing Cloud Servers

Because I thought they would be good to us and instead they are really putting the screws to us. Run, don't walk.

January 2018

User Profile Picture

Ben from Active Documents Ltd

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

January 2018

Easy to use virtual servers for your business

Pros

We use Rackspace virtual servers for our short life development, testing and staging servers. They allow us to start up a VM quickly and relatively cheaply, from either a base image or a customer image. Once up, the performance is excellent, giving a stable environment for the purpose the VM has been provisioned. Control over the servers is good, allowing fine tuning of servers, storage and availability options.

Cons

Although Rackspace is relatively cheap, it can still become expensive quickly. It also fails to give the piece of mind required to put customer servers into production.

March 2019

Benjamin from Laird Noller Automotive

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

March 2019

Rackspace and your business!

Pros

Rackspace provides a product that allows the user a very easy transition from other products. We utilize it daily for email, and while it has worked out fantastic thus far, it is very generic compared to other products.

Cons

It offers plenty of options, however the User Interface could be more attractive, the options could be improved as well.